This has been a long and exhausting week. Not having access to clear sales numbers is frustrating enough, but what's even more frustrating is finally getting access to data and still not being able to make sense of it.
We've been given Power BI, but nobody can explain what we're actually looking at. Sales data is dumped into the system, yet there is no clear way to understand where the numbers come from, what they represent, or how they were calculated. Reps are showing anywhere from 30% to 55%, with some approaching 60%, but it's the end of October and nobody on my team, or any team I've spoken with, can explain what those percentages actually mean.
For years, we've relied on Tableau. It wasn't perfect, but it allowed us to compare current-year performance against prior-year performance and understand what was driving the business. That visibility is gone.
Instead, we've been handed Power BI, which currently feels less like a sales management tool and more like a dumping ground for disconnected data. The most concerning part is that even managers are struggling to explain what we're seeing.
It's hard to have confidence in targets, forecasts, or performance metrics when nobody can clearly explain the underlying numbers. At some point, leadership has to provide more than data. They need to provide clarity.
Right now, it feels like confusion has replaced transparency, and that's a big part of why so many employees believe this company is a mess. I feel like everyone is just holding on, pretending to care, looking busy, and no one really cares , because there has been Zero significant wins.
What is the company strategy again? :( I guess No one was listening last week to MH and Mr. Apple.