If you’re still in a corp retail location I’d get out now !! The “3 year” promise is a scam, a lie!!!
Worst iPhone launch ever…….
How many employees will be RIFed over the worst iPhone launch ever? Little to no sales….. little phone calls….. unheard of…….
Verizon Internal CS and Tech rebadge?
So there's a solid rumor going around that internal cs and tech will be rebadged to a PSO Vendor. VPs will not confirm or deny this claim, and from a company standpoint this just happened with the stores going to indirect. Seems to me like this can... — read more
The “Flood” Gates Are Open
Hello Mid-Markets, get ready for next week. They are going to be cutting 18% of headcount including A.D and Directors. They will be consolidating areas to meet this need. They have made a supervisory headcount minimum of 10 persons. Good thing they... — read more
Three and a half years here and the place has just fallen apart
I have been at the same store for over three years now and it is crazy how much things have gone downhill. No communication from anyone, they refuse to bring in help and instead keep cutting people, and they keep dodging the raises they promised us... — read more
New store level leadership changes coming
Oh boy wait until yall see. The rumors on here are true. Manager cutbacks at the store level to align with reseller ops. October announcement. Obviously they are preparing for a total divesting within a few years. No wonder executive Leadership is... — read more
Class action BYOD termination lawsuit
Does anyone have contact info for the BYOD termination lawsuit? Apparently a few people gathered some solid evidence that they were singled out and targeted. I left the company back in January and would love to provide witness testimony in the... — read more
Indirects
Just heard from a colleague, that some of the stores that were divested in the last year are underperforming from a contractual standpoint, specifically BeMobiles in the northeast (was called out specifically, apparently they haven’t been able to... — read more
Assistant Managers Rumour
is it true that theyre eliminating at least 1 AM per store?
Cobra Confusion
Question for anyone that was recently laid off. The Severance agreement states that we will be automatically enrolled in our current health benefit plans on September 1st but I also received a letter stating that I need to select a COBRA plan by... — read more
Red October
Store management layoffs confirmed for October. Also some addiontional divesting. Finally , some major commission changes in the works for 2027. All confirmed.
Nightmare on Verizon Street
One, two, Schulman’s coming for you Three, four, assistants out the door Five, six, AM jobs they nix Seven, eight, roles they eliminate Nine, ten, never manage again
VSP’s being offered to retail corportate stores
I’m hearing talk of VSP’s being offered to Verizon retail corporate store employees very soon. How is this possible when every location is adding headcount and jobs are being posted ?
Do you think there are stores even indirects didn't want?
I'm at the slowest store in a district by a long ways. They transitioned a store that is a fair amount busier then us. We went from 7 reps down to 5 before the big layoff. Now we are losing another rep to a different store. I have not heard if... — read more
1000 Verizon stores
1000 Verizon stores on the block, 1000 Verizon stores. Sell one off or close it down, 999 Verizon stores on the block. 999 Verizon stores on the block, 999 Verizon stores. Sell one off or close it down, 998 Verizon stores on the block.
I Am Borg - I Am Infosys
I was informed of my fate yesterday. Like the two previous OPs, I work in IT. I have been here a long time. I am being told I will have two years of employment. I will not be working very hard. I will finish my new certification goals. I will get... — read more
When executive management changes
Historical look how VZ management chaned, whatwere thesignals everyone missed.Using Verizon as a case study, there were several governance signals that, in hindsight, suggested the board was becoming more active before the October 6, 2025 CEO change... — read more
I miss...
When good managers were kept and the bad ones let go. When our managers were in the same office and you could go to them for help (instead of teams or have them call you back when they weren't soooo busy). When you came into work and had a desk. When... — read more
I Have Been “Info-Sysed”
That is all. I miss the old days. I miss the Call Centers. I miss having my own server farm. Now, I’m a member of the Borg.
Customer Service
https://arstechnica.com/tech-policy/2026/06/verizon-sent-man-a-refurbished-phone-with-mdm-then-deleted-his-data-remotely/
Hey Dan! I can help you cut costs drastically! READ
Get rid of all the tenured Store Managers and have someone replace them with half the pay. Below is what GMs do, they dont bring any revenue. Reviewed sales dashboards that an AI could summarize in five seconds. Answered repetitive customer... — read more
Verizon 1,000 corporate store left nationwide
We all good with this? Crazy.
Verizon Assistant Managers - Corporate Owned Retail
You folks were not even good at selling... once you get laid off or fired.. good luck getting a job. They will look at your resume and be like.. oh you signed in people to the queue, you gave credits to accounts, you "managed time sheets", you put... — read more
BYOD+ NATIONAL INVESTIGATION - HOW MANY PEOPLE GOT FIRED?
I WAS FIRED AFTER 15+ YEARS OF SERVICE- HAD A CALL IN MAY THEN IN EARLY JULY WAS FIRED WITH OTHER IN THE STORE - MANAGER? STILL HAS A JOB - THEN NOT EVEN A WEEK LATER THEY TURNED OUR STORE ALONG WITH MANY INTO A RESELLER... THIS WAS DONE ON... — read more
How many stores in IL
How many stores in IL are being transitioned to indirect?
Infosys
What a drag. After all these years, I end up at Infosys. IT sure isn't what it used to be.
Any stores in Wisconsin affected
Any stores in Wisconsin affected
Just a number after 20 years
I spent two decades here. I showed up every day, I gave it my all, I went above and beyond, I never once had a complaint about my work. And what did that get me? Nothing. I'm out of a job and looking back, I realize I was just a number to them. All... — read more
NJ laid off employees - the WARN Act requires you get 90 days' notice if >50 laid off
This was mentioned obliquely in other posts, but I wanted to get it into the title of this post. The NJ WARN Act requires that certain employers (including Verizon) provide 90 days' notice of layoffs if the company is laying off 50 people or more. ... — read more
Why is Verizon only reporting under 500 layoffs this time ?
So they are just assuming everyone will take the job at the indirects ? Regardless if anyone does Verizon still needs to own up to the thousands not 500. BTW how many fraud transactions are going to get pushed through if the rep is leaving ? I can’t... — read more
Retail Store
Any update on the Burlington Store
To the sales people who push this business to the top
Remember, it was you who moved the ball for the company. It was the front line employee who made a difference to the customer base. It was you that made VZW. Not the so called decision makers. That being said, the best way to combat this is to all go... — read more
Latest update
It sounds like everything is out now. We sold a significant amount of doors to the agents... The good news is, those employees will have a job. I’m told we’re keeping a thousand corporate doors and that my team and I are safe for at least 3 years... — read more
If you have the invite for 3:30 from Jenny
It’s to diverse your store got confirmation blood bath