#productivitymonitoring

Every team is being told something different it seems. The guidance we got was to aim for 8 hours a day but nothing regarding mouse clicks or keystrokes. Someone I know was told 6 hours and some people are saying their team is 3 hours.

As usual it’s just a mess and full of double standards. We were told not to game the system but that we should have our laptops at all times even when attending in person events. Seems like a total joke.

If you’re gonna pull this bullsh-t at least make it clear what the expectations are instead of purposely making everyone feel unsure and trying to psych people out

All your DOS’s saying that it isn’t going to replace your job. Go ahead and open copilot and ask it if it is going to replace you. Directly- no it will not. Indirectly yes, it will. It will scale how any man hours are really required per transaction. That is how it will “replace” you. It will allow AT&T to scale back on its retail footprint, converting ATTR to AR. Hilarious. Watch out for how it is measured. There will be KPI’s for it, don’t be fooled. It won’t directly replace you. It’s a measuring tool to identify if your location is actually needed. Have fun with the trainings and push back and ask what the intent of the measurement will be. They won’t know what to say.

Humana is tracking everything you're doing using AI. AI scans your email, IMs, reads your calendar, WebEx meeting transcripts, etc. to assess how "efficient" and "productive" you are and make judgments about how necessary/valuable of an employee you are. This data is sent to senior management and the ghouls at McKinsey to inform the layoff decisions.

For anyone who hasn't figured this out yet, Cigna is tracking everything you're doing using AI. AI scans your email, IMs, reads your calendar, WebEx meeting transcripts, etc. to assess how "efficient" and "productive" you are and make judgments about how necessary/valuable of an employee you are. This data is sent to senior management and the ghouls at McKinsey to inform the layoff decisions.

If there was any doubt about this, it was confirmed in the recent AI training. Hi Big Brother!

I know for a fact that my computer keystrokes are being monitored, that my activity on my machine is compared to others in my group to help my manager know if I am faster/slower than others. I know for a fact that I get credit for writing emails but lose points for reading them (because I am not typing). I know my Teams activity is being metered and monitored. I know this because my manager has not only told me it's happening, they've shown me the reports on their screen. Does anyone know if they're going to use AI to do qualitative assessments of what we're typing and saying rather than simple count the keystrokes quantitative metrics which tells you very little?

Anyone find out how many hours or how they're tracking yet?

Wasn’t this the same spyware plaguing BlueCross?

Isnt it ironic how we were all forced back into the office supposedly for collaboration in person but now the new metric being tracked is screen time and keystrokes?? Apparently the focus is no longer RTO reporting as people are either complying or have been let go.

Now the new metric is tracking productivity which is starting with hours and then expanding to things like keystrokes and mouse clicks. Our director literally advised us to screen share by utilizing laptops for in person interactions. Am I the only one who thinks this is ridiculous?? We have to be chained to our computers now so no time for in person interaction or events then what is the point of RTO???

Ironically I know our leaders often are not online at all cause they’re ‘traveling’ on the company dime or just dialing it in though their work phone. This company literally disgusts me. The only people left are those who are stuck with no options at this point.

The word has come down: meet the new boss, worse than the old boss.

What gets measured gets managed... and all Powell wants to know is how many a-s cheeks are in how many chairs for how many hours.

Where did it go? goto/workplaceinsights doesnt work. Did they make it private so only managers can see?

At 11:15 in the morning whether you’re working in the office or from home your laptop takes a photograph of your screen to monitor what you’re doing. Don’t believe it? Close all your windows at 11:13 and watch what happens at 11:15.

Between breathing down our necks about coming in three days, coffee badging, making people in Richardson and Chicago swipe their badge to leave at the end of the day and this, we’re being watched more and more.

We never got a warning or anything. But we did get a novel with instructions for a new process to log in to work remote.

Has anyone else noticed the ominous new Big Brother messaging on the PulsePoint telescreens? The message is to report other associates to the corporate authorities if they display any of several listed behaviors, including withdrawing and decreasing work performance. Creepy!

We never seem to have a shortage of complaints regarding RTO, so I’d like to add a potential new one to the list. I’m curious how they are actually calculating RTO, since that seems to be an ongoing issue. Does anyone know if this WiFi geolocation technology is something they are using, or considering using? I found this article and found the possibility is honestly quite terrifying.

https://www.howtogeek.com/708500/how-devices-use-wi-fi-to-determine-your-physical-location/

I like to talk to my reports and go out to lunch with them. I think it's important to keep a close eye on these projects so that timelines don't slip. I have a pass they can take when they need to use the restroom and that way no one wastes company time.

I’ve heard rumors that they are starting or have started to track how long you are connected to the internal corporate network. Has anyone heard about this? I know they can see badge swipes and internal network connection but is it true they are now monitoring how long you are connected to the internal network?

It should come as no surprise but at the employee group conference Stankey admitted to using AI to query things like how many power points had a version of x or more, how many meetings include x or more people. This is what he's admitting to. Just a reminder that anything you do on a company device or product is more readily available than ever.

They are now assigning arbitrary ETAs to work items to justify their next targets for downsizing. No accounting for how long the work actually takes, just assuming their bean counting directors know a reasonable metric for every task under them, and making sizing decisions based on that fiction.

This is happening after they took away the functionality and systems to actually log your work performed and the time it took.

If you think it's bad now, it's about to get a whole lot worse.

Average hours report is broken and they apparently can’t fix it.

So enjoy WFH for the rest of August. If anyone asks why you weren’t in the office, just point to the inaccurate report.

All you need to say is “I was there.”

Can’t argue with the bad data when they’ve already admitted it’s bad.

Funny how we’re expected to trust these reports when they want to enforce RTO or terminate headcount, but when the report doesn’t work, suddenly nobody can figure out how to fix it.

5x RTO: powered by a spreadsheet that doesn’t know where anyone was. Pure genius!

Any supervisors here can confirm what they actually monitor?

Just finishing meeting with manager and he says I don't have enough computer action. I complete all my assigned tasks on time, never been found wanting. I asked how the data is collected and I'm told it's classified. Why hang me if you can't tell me how to improve. I guess I'll be getting IM rating.

Does anyone know if Cigna is deploying Verint company-wide now, or just to certain departments? Saw a director hyping it up like it's something to look forward to, but a quick search shows it’s a desktop process analytics (keylogging) used for heavy micromanagement in call centers. Curious if other departments - especially engineering and analytics teams - are being subjected to this tracking or if it's just us.

Do you or your team have to install WorkIQ? Company is using WorkIQ to get rid of employee making silly excuses.

Looks like some workgroups received an email with the above title. They are launching some AI-Enabled Activity Summary and we’ll have to audit against what the AI activity generates. Was curious to hear others thoughts who received this email?

Man, it’s a pretty great time to be at Quest Software right now. They’re investing in a ton of new tools and training to help us sell more, which is smart.

And the tracking systems are next-level management can see exactly who’s driving the extra productivity and revenue, so the right people get rewarded. No guesswork.

We’re a leaner company these days too, which means there’s nowhere to hide how productive you actually are.

I’ve never seen so many VPs this eager to support such a small team. While other companies are cutting those big roles, Quest is doing the opposite. It’s actually pretty refreshing.

And with the data and AI bo-m happening, their early investments are paying off big time. Now they’re doubling down on security and migrations. At this rate, we’ll be the next SpaceX before long.

Wait until employees find out that IT was directed to remotely scan ALL laptop computers, looking for any software that could be used to appear the user is active online.

Typically used to simulate the mouse is in use, a comprehensive report has been shared with senior management and is now under review for what repercussions will be taken.

Irregardless if there is a legitimate reason for it, i.e attending a marathon online meeting or conducting a presentation and you don’t want your laptop to go to sleep, all those on the report are expected to be in for a big surprise.

Be prepared.

Anyone have an insight on how that currently being tracked? Asking for a friend. :)

It finally happened today: my supervisor told me I was on “the list” for not swiping my badge enough.

I pointed out the irony that we’re raising product prices because of higher oil costs, yet somehow there’s never any corresponding increase in cost-of-living adjustments for us peons.

Coworker in GCC was screen sharing and reading off a PowerPoint. You could see his mouse hovering all over the place which seemed like a mouse jiggler.
Don't we have apps/IT/management tracking keystrokes etc?

Yesterday, my computer started lagging and freezing. I use a high performance MacBook Pro, so this was odd. I tried to restart, but I was stopped by a pop-up that said "NexThink" software was being installed and restarting would cause data loss and performance issues. The popup disappeared in less than a second and my computer restarted.

Sure enough, when I checked my task manager logs, a handful of processes from "NexThink" were running, which I'd never seen on my machine before.

I was also one of the Mac users whose in-office time wasn't accounted for in the first quarter. So, while I'm hoping this is a fix to that issue, it seems like it's mostly just employee monitoring software.

Being asked to track capacity (basically a spreadsheet of hours on various tasks throughout the month)

Anyone else salaried but being asked to do this? Seems like they're checking for "redundancies"

Just got out of a meeting with team members where one of the seniors alluded to a secret program that only seniors have access to. Even after trying to go into details of what they were referring to, the conversation quickly moved on from it. Why does it feel like they are going to be watching us and monitoring us more now than during Covid?

I have not seen a post about the new productivity tracker going on. The first meet had most all principle engineers up and worried as they were told last year to start using AI, create tickets and push releases. After 4 months, they are most categorized as low value to the company. Only few senior engineers had records of commits and massive of features pushed to production.

It's just a say do process. Say we are doing this, assign it to a person, assign to a secondary, do what the ticket says, push the code and close, and repeat.

I am not surprised those principle engineers can even write down what they're going to do or want to do

Be very careful I hear they pushed monitoring software to everyone and the are actively monitoring your activity levels

So that’s why they have that stupid new goal about being present in office or some garbage.

Man, what about those of us that take long and frequent bathroom break because we are old and have fiber and bladder problems??? Every trip to p-e takes over 10 minutes to walk back and forth, and it takes a long time to empty it out because it drops so slowly as a 60 years old.

I am so glad I am retiring this year. I feel horrible for the young folks and all the folks that were hired as WFH and took a lower salary, now have to spend money to commute

If you go into the office do you need to be logged in for a certain amount of hours on your computer? Does HCSC track that?

Anyone else have Skan VA in their system tray? Employee monitoring software.

How are your reviews going? Have you been told that you need to increase your productivity? With less people. With no one to make decisions. With product owners not working with the team to guide decisions, not attending meetings, or responding to questions. With a loose roadmap that changes as often as the leadership changes.

And the recommendation by management is to work more hours including nights and weekends. Assume that AI will be the solution to all your problems. Do more in less time with less resources. That is not a request. That is a command. And no, you will not be incentivized to do more.

Don't forget, we expect this from you with no real support from us. We (mgt) are too busy trying to save ourselves with the new executives on the merry-go-round. Our theory is if we can last a year, we are likely to outlive their terms here at Teradata given their work histories.

So hang on. Work like you are fighting for your life, because you are. Do not sleep. Do not have a family. Just do what we tell you, until we change our minds. And if you do all that, you may - or may not- still have a job tomorrow.

New software has been uploaded to all Molina Hourly employees computers that monitors everything you do and sends reports to upper management. Stay productive don't let your idle time add up. This is definitely going to be used to reduce the workforce.