They overhired for the model remediation. Then they promoted the managers to directors. But there is no need for this level of data scientists. Most aren’t even doing model building, but remediation over the past 2 years and haven’t been doing data... — read more 

USAA 3.2 Travelers 4.2 Progressive 3.8 Nationwide 3.8 Amica 3.8 Liberty Mutual 3.7 State Farm 3.4 Allstate 3.5 Chubb 3.5 Don’t take care of your employees and the result will show up in member experience. Check out the article on mysantonio website.

I asked AI to go through the posts about USAA on this website and others (Reddit, Glassdoor, etc) and summarize the company culture and its management and here is what it had to say - Do You Agree? Executive Summary USAA has undergone a fundamental... — read more 

I left about 2 years ago, I'm sure this won't just be a pure toxic forum... But... If some objective entities could chime in if it got better or worse, I'd appreciate it. Fu-k Wayne Peacock.

Looks like we are tied for number #4 in member service. Are we going to get swag stating we are #4?

Anyone know why there is a big leadership session for Bank this week in San Antonio?

…a few folks just quietly disappeared, for the lack of better words, which is super odd because all we heard was from their manager, to the extend of “such such has decided to leave the company”…what is happening, like I didn’t even get another... — read more 

Does this impact bonus if say done in month of Dec ?

Does USAA offer VBO similar to Microsoft ? If yes, are there any criteria?

Well, I must say, leaving this place has done wonders for my peace of mind already . Couldn’t be happier to have put that chapter behind me. Good riddance, I say. Was rather odd hearing my boss share personal info about team members like their... — read more 

7 roles eliminated. Meeting us happening as we speak. I called this 6 months back.

It’s so great to see the birthday celebration for the newest ELT member Smoky the dog. Can we celebrate birthday for all the other ELTs including the CEO? It really boosts the employee morale after the last week’s layoffs.

Experienced U.S. IT professional (10+ years) looking for advice on breaking through the hiring pipeline at USAA. 18 application 0 pick

Reward the people who climb the ladder and make a difference, handsomely. But when a decision at the top fails spectacularly, boards should be able to claw back the bonuses on behalf of the customers and employees who pay for it.

Why? Why in the world would you do that? Are folks really that desperate after being shown the door? What do you think is going to happen if you do it? They'll invite you back? I just don't get it.

To make room for AI Teeheee

That’s the message senior executives in the technology organization is conveying to their team. That’s exactly what we need. Bring it on!

After spending 15+ years at USAA. This is what I've realized. The relationship with USAA is a business transaction, not an emotional commitment. So stop buying into corporate nonsense like "Mission moment" , "going above and beyond", “company... — read more 

Hi everyone, I want to post this as a grievance of my experience after layoff. It's been over 12 months and I can't find a job or make it past more than 2 rounds in an interview. I gave usaa over 9 years of my life and thought that the usaa brand... — read more 

You will not grow your career here. Instead you will drown in confusing political games that make no sense. The work environment is so toxic it is genuinely damaging to your mental health. There is nothing here worth staying for. Nothing.

If you stop and think about it and look at a storyboard and all the stories on the board, you'll notice a pattern if you work with AI. Each story is nothing more than a prompt. It's an elaborate framing for a prompt. You put in expectations, the... — read more 

I'm genuinely getting worried about people's wellbeing, and possibly self-harm... The pressure people are under at USAA is very intense. The emotional toll it's taking on people and their lives... The constant threat of being laid off while knowing... — read more 

If anyone knows the next round of technology layoffs please share. Certain departments didn’t have any cuts so wondering about this

How is it fair that no remote employees were laid off? It's almost like execs have completely forgotten they even exist. We're all busting our as--s every day staying 8 hours or more in this office, while those who had the foresight to get the he-l... — read more 

It will be funny and sarcastic to see how many more H1B indians is IBM Consulting able to bring in. There were about 1,200 already in 2024. Indian Sub CIOs just bringing indians like a swarm. Stupid decisions.

I should feel betrayed, but I don't. I actually feel grateful for being given an easy out. I know the job market is far from ideal, but I'm also tired of having to worry about cuts all the time. The worst has now happened, so it can only go up from... — read more 

Heard there was a layoff on the bank analytics side .. confirmation?

I heard respected and tenured employees escorted out today. Why do they do that to good people. You poured your heart and soul to this company, gave up most of your life serving those who serve, and then one day, escort you out of the building, in... — read more 

Does anybody know what's going on?

Wanted to know if layoffs are planned early next year what is the BAU for when layoffs occur ? Would it be January or is it usually after bonus payout

it's so frustrating, humans need stability to be productive and this is so crazy right now. i know it'll be over soon but rest assured they will come up with something even worse and we'll have to worry again. it looks like the entire economy is in... — read more 

I've been on the team for years and Im worried that I wasted all my time building my career at usaa which is not preparing me for whats next. Like, i've learned how to work at usaa and within the organization. But my big fear is that marketing has... — read more 

Or will they only result in layoffs?

They seem to be hogs when it comes to who gets to attend these, they spend thousands of dollars on flights and hotels and conference costs. Yeah, absolutely nothing comes out of it. They do nothing to share with the company of the point of attending... — read more 

Anyone with updates on AML and Fraud? Will there be another round of layoffs? Everyone is scared and most people are looking elsewhere.

We need to unionize. It makes sense for the brand and historical culture of USAA. Please, someone who knows the process please start before we all get laid off!

Does anyone know how USAA is doing financially for the year? It looks like the senior leadership has made a conscious choice to turn the employee meeting into a brainwashing session instead of sharing anything of substance?

HCL was on the list of “not approved going forward vendors “ interesting. The big push to outsource to them the last few years. USAA laid off internal folks to add more HCL. As my boss would say “I only pay them $$” “you can only hire outsourced “... — read more 

A few of them disappeared. Were they let go or fired?

I’m just curious, can anybody tell me how the severance pay works just for knowledge I was told the 60 days that you do get paid is the actual severance. And do you get the Christmas and annual bonus as well? How does all this works?