#outsourcing

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Let's face it

Let’s face it. It sure looks like CDW leadership has decided the future is cheap offshore labour, and North American employees are just collateral damage. The people at the top get their cost savings, the workers get their pink slips, and the customers get to deal with whatever mess is left behind.

Was this the plan all along? Gut the workforce, ship the jobs overseas, squeeze every last penny out of the operation and call it a brilliant business strategy?

And when the whole bloody thing goes to sh-t, you can bet the geniuses who cooked up this scheme will blame everyone but themselves. BRING IT!

Perfectly said, @4hg+1m4rdtc2e.


New England all hands

So you want to cut expense and create more cash flow wow riveting!! And have Samsung do more work in the area. Can you say ops is getting riffed! Thanks Deane and Heidi what a great idea. Can’t wait for Samsung to f……more cell sites up…. Neeed to get the he-l out of hear before the ship completely sinks


Laid off six months ago

My mental health has improved immeasurably since then, because the constant changes in my peer group, constant worry about cuts, and outsourcing were taking a huge toll on my mental health. During my final months there, every single meeting with my manager was causing me anxiety. My point is, I know layoffs seem scary, and they are, but they can also be freeing and good for health.


To me this says much more about their direction

They want a larger reduction in US based head counts.
This is all about going global and call centers outsourced and for the average customer dealing with Mumbai or Philippines or Brazil regarding their 401k
High net worth might get a US based professional after leveling up a couple in the call center ladder.
Either way it says they know they’ve reached their zenith it’s all about hanging on in a hostile global economy.
The US citizen employees obsoleted and left out to dry.
The new normal.
These are the good old days.
Elections do have consequences check out X page. Truth in freedom


USAA Company Culture Assessment: an Ai analysis

I asked AI to go through the posts about USAA on this website and others (Reddit, Glassdoor, etc) and summarize the company culture and its management and here is what it had to say - Do You Agree?

Executive Summary
USAA has undergone a fundamental transformation from a "gold-standard" employee employer to a workplace characterized by deteriorating trust, bureaucratic dysfunction, and leadership credibility collapse. The transition occurred primarily between 2022-2024, accelerating through 2025-2026. While USAA's benefits package (cash-balance pension, 401k matching, healthcare) remains genuinely strong, the operational and cultural experience has degraded significantly.

The archive tells a story with a clear arc: pride → shock → anger → cynicism → survival mode. USAA's workforce — a community built on military identity — describes a company that has progressively devalued its own people through repeated reduction-in-force (RIF) cycles (2022, 2023, 2024, 2025, and 2026), an aggressive outsourcing program to India, AI-driven headcount reduction, and management communication that employees repeatedly describe as opaque, political, and dismissive. The most psychologically significant finding is not the layoffs themselves (those are corroborated by public record) but the identity betrayal: the "military community" narrative that USAA markets to the public is experienced internally as a cover story — the forum's sharpest and most recurring accusation.

Core Diagnosis: USAA leadership has entered a self-preservation mode driven by regulatory pressures (OCC cease-and-desist orders, 2024-2025), first annual losses in 2023-2024, and profit restoration goals. Employee reactions indicate a broken social contract: the company that historically "took care of its people" has repeatedly executed layoffs, reorganizations, and mandates that employees view as punitive and arbitrary rather than business-driven.

The pattern is clear: USAA leadership is in self-preservation mode, using employees as costs to be managed rather than stakeholders to be valued. The result is a culture of cynicism, burnout, and quiet quitting.

Bottom line: Thelayoff.com's USAA board documents the slow institutional breakdown of a mission-based employer into a cost-optimization exercise — and the psychological cost was paid, as the posts show in their own words, mostly by the people who built the "family" the company now sells.


Brokers leaving

We talk to brokers every day on the phone that have been transferred over from people overseas. They are angry. Almost every day a broker tells me they are going to stop selling United healthcare because they’re so fed up with this company. The company might be saving a few dollars on labor by sending all jobs overseas, but they are going to end up losing much more money from all the people that are leaving United healthcare. Wake up Management.


System IT Layoffs?

I am considering a job in IT. But I also heard that there were several layoffs already in 2026, and more to come because of some unsavory executives in Informatics and ESI. Also heard that IT will be outsourced and some California hospitals will be sold.
Is this a good work place to come into?


IHG Laying Off More Reservations and Customer Care IT Team Members

IHG has just laid of a number of US based IT team members from the Reservations and Customer Care teams. From what I understand other departments (Network Operations, Server Operations, Infrastructure Engineering, etc) IT team members in the US have also been laid off.

This is all in an effort to save 10 cents and outsource and off shore jobs. I would never recommend that anyone in the US works for this huge corporation. They do not care about you and once they get what they want from you, they will send your position overseas.


Bruh

Tech is so jacked. Hiding incidents from leadership.
Order performance issues, biz screaming, azure f’ed, no experts left. You get what you pay for.
So brutal….
Accenture clueless, ITC lazy with no accountability, JH team burying head in sand and avoiding all issues.
Good times…


Two empty skycrapers, only one employee left

Two empty skycrapers
Only one employee left inside

It's 2030, every job has been automated. Facilities issues are handled by robots. Desks are empty. Nobody from security staff to janitors to executives are left. All of the doors are locked. The lights are on. A.I. took over all parts of business function or the jobs have been outsourced, but those went away as well. The company is still around, profits and stock are trading really high, but none of the staff are needed any more, executives don't need to hold meetings for anyone, all but one person is left.

That person is me and I'm not sure how they overlooked me, I don't do anything, but I'm still getting paid.


Offshore Employees Will Cost Contracts

DXC was selected as the MSP for my previous employer and we were shifted over to DXC. During my time with them I have seen almost nothing but shear incompetence and no common sense from the majority of the offshore teams. Simple tasks that a European or American engineer would accomplish rapidly and without guidance have to be thoroughly explained and reiterated over and over to the offshore teams, and even then the work is either performed improperly or not at all. Obtaining status and timelines are also met with frequent, and obscure "we're working on that" or "we will check on that" without ever receiving useful information. The offshore team members outnumber the onshore team members by 3-4x's yet the work output is abysmal. When the offshore teams encounter something that isn't thoroughly outlined, rather than working through the issue by researching or even using simple tools like Google, they immediately stop and proceed no further and you're lucky if they reach out to someone about the issue in any reasonable amount of time. The client I support is absolutely exhausted from dealing with the non-stop issues, lack of accountability, constant back and forth and overall terrible support from DXC's vast empire of offshore employees that there is serious talk by leadership of ending the contract and bringing support back in house. This isn't only limited to this client either, my former team was split to multiple clients and the sentiment is the same across the board. This isn't a dig on foreign workers, but when the support provided is barely better than partially trained interns it makes it difficult to speak highly of them.


Leadership visits to TII

I've seen and heard of almost every single L7+ leader of people in the company that work with TII is visiting the new campus in India from beginning of October through January. Does anyone have any info on why? There's absolutely no reason for them to be flying so many people out just to tour a new shiny campus. Feels like more of our work is shifting to TII.


UW Analyst Statement Spreading Team RTO and Outsourcing?

Curious if anyone knows whether the commercial banking/UW statement spreading team will be eventually forced to RTO? This team's primarily been work from home and job postings still seem to be remote for most part

Any rumors of this group eventually being outsourced to India? Anyone from this group have any insights?


Genuinely how is this legal?

How is a company based in the US having the majority of its workers based in India?

What is the ratio? 1:20? There has to be a law against this. Also with other companies doing this, what do they expect the millions of SWE getting laid off to do? This will backfire badly, in everyone’s faces.

No hate to Indians btw.. they want to work just like us. I’d take the job without any hesitation if the roles were flipped.


TIL there's a tier below agency

I learned recently there is another employment tier besides Agency and Ford that is paid by the user story. This is also seperate from short-term contracts in other countries providing "resources" for a year or two. Headcount is funneled to these short-term, cost-saving contracts coupled with the AI buzz and everything about this company will be vibe coded to sh-t with no one left who understands how it works


Michigan Sees Major Tech and Manufacturing Job Cuts

Trinity Health is eliminating over 500 technology roles as it outsources IT operations. Niagara Bottling will close a facility, resulting in 86 job losses. FKA Distributing Co., parent of Homedics, is also cutting 34 positions due to financial difficulties. These layoffs were reported through WARN Act notices filed in October. The affected positions span various tech, operational, and administrative functions.

https://www.mlive.com/business/2026/11/3-companies-planned-over-660-michigan-layoffs-in-october.html


uniquely skilled and highly specialized foreign temporary workers

The only question the investigation will look at is, did the company layoff American workers in order to use their third party body shop venders to replace the American workers with “ uniquely skilled and highly specialized foreign temporary workers” . The test is that simple. Were you replaced by one of these foreign workers where the company re labeled your position so that they could claim it was different ?


5x25, Anyone Remember this train wreck?

Curious where this brilliant program landed. It’s 2026, is it over? JC and his dolts drove this company into oblivion with another hairbrain program over the years they lasted. How much did 5x25 cost this company, especially JC’s outsourcing to useless offshore teams who couldn’t deliver? Another one of the incompetent ET members leaving a last mark on this place.


Uptick in Public posts on Linked In...

Many of you may have noticed an increase in divisive content on LinkedIn lately. It’s become a near-daily occurrence in my feed. One recent post on offshoring roles to India stood out, and I’ve shared the link below for anyone interested.

My view: the talent in India is strong. But the strength of a talent pool doesn’t guarantee the quality of the people a contracting firm assigns to your engagement. Outcomes depend on how vendors are selected, how talent is vetted, and how the work is governed. Those are the questions organizations should be asking.

Enjoy the read, several employees have liked the post and a tip of the cap to their courage.

https://lnkd.in/p/gDgEya43


Just Ship Those Jobs Overseas

Here's what really bothers me about corporate America. These companies want Americans to buy their products, pay for their services, and keep their revenues growing, but they're increasingly shipping the jobs overseas. They want us as consumers, just not as employees. They extract wealth from the American economy while moving more of the wages and economic activity that wealth generates somewhere else.

Think about what that does over time. Every decent-paying job moved overseas means less money circulating in American communities. That's money that would have been spent at local businesses, restaurants, stores, and on housing. That's economic activity that would have generated tax revenue to support schools, roads, and infrastructure. Instead, more of the gains flow to shareholders, and a disproportionate share of those gains goes to a relatively small group of wealthy investors.

And these people aren't even taxed the same way workers are. Someone working 50 hours a week pays taxes on their wages, while someone sitting on millions in appreciating stock can accumulate enormous wealth without paying taxes on those unrealized gains. We've created something resembling a modern rentier class, where owning assets is increasingly more rewarding than actually working.

Meanwhile, the stock market keeps reaching new highs, but wages aren't keeping pace. Investment wealth can grow several times faster than workers' earnings, and the gap compounds year after year. The people who already own assets get richer, while the people whose labor keeps these companies running fall further behind.

Then add housing and food inflation. Workers are getting squeezed from every direction. Even when their wages increase, their disposable income barely moves. For young people, it's particularly brutal. In some markets, saving for a down payment can take something like 16 years instead of eight a generation ago. How are they supposed to become independent, buy a home, start a family, or build wealth when the entry point keeps moving further away?

Homeownership has historically been one of the main ways ordinary Americans accumulate wealth. Now we're making it increasingly inaccessible while rewarding those who already own property and financial assets.

And here's the part that really gets me: corporations still depend on a functioning American middle class to buy their products. But they're systematically weakening the very people they depend on. You cannot keep extracting purchasing power from a society while eliminating the jobs and wages that create that purchasing power in the first place.

This isn't sustainable. Eventually, you end up with a country full of consumers who can't afford to consume, workers who can't build wealth, and a small ownership class accumulating an ever-larger share of everything.

We're not building a prosperous society anymore. We're building an economy that works brilliantly for people who already own things and increasingly poorly for everyone who has to work for a living.


If you aren’t overseas you’ll be InfoSys

I’m hearing this is just the beginning of InfoSys if your job can’t be outsourced over seas you will likely become an I9 employee which is why they had us fill out I9 forms last year. And if you don’t take the offer you don’t get a severance and you’re just out of a job. A very slimy way to get out of having to pay you a severance. Several team members I know are not taking it.


Outsourcing to India

There will be mass layoffs due to outsourcing jobs to India (Genpact). Nobody in the media is talking about this. They are shipping our jobs there and every company that's doing that should be charged a tax or some other form of payment as they are collecting money domestically and sending jobs over there - we are destroying good jobs at home and country loses skills and people lose source of income, only shareholders and India win, but that's ok but we need to win domestically too and we should vote for whoever makes an effort to prevent this. SHAME ON YOU ALDI!


Ok, ive decided that doomscrolling here is unproductive.

I think everybody knows the deal by now, and if they wont, they will by Friday, and ngl this place is starting to become some kind of racial agitprop breeding ground for bots just in time for elections, and i dont really wanna partake any longer.

Peace. Good luck to everyone who has been impacted.

Yes, your jobs are at risk of outsourcing in this dwindling economic wreck of a country we live in. If you dont like it, one thing you can do about it is vote next Tuesday. There are a lot of people in positions of leadership in this country that allow and encourage this sort of thing to happen. Make sure you remind them who pays their bills at the ballot box this tuesday.


ConocoPhillips IT Restructuring Announced

ConocoPhillips is shifting some IT operations to an outside provider. This change is expected to impact its global IT organization. The company anticipates targeted workforce reductions. It is unclear if Bartlesville employees will be affected by these changes. The move aims to improve efficiency, scale, and flexibility.

Bartlesville, Oklahoma

https://www.newson6.com/tulsa-oklahoma-news/conocophillips-it-layoffs-bartlesville-oklahoma


Outsourcing Is Destroying the American Middle Class, and Nobody Is Coming to Save Us

The government should heavily tax work outsourced overseas when those costs are billed back to U.S. corporations, but we all know that will never happen.

Outsourcing doesn't just eliminate American jobs, it drives down wages, weakens the middle class, and strips communities of the economic stability they depend on.

Corporations pocket the savings while American workers and taxpayers bear the long-term costs through lost opportunities, reduced tax revenue, and greater economic inequality.

Nobody is coming to save American workers because the people making these decisions benefit from the very system that's destroying their livelihoods.