#morale

The last time I was in the same state as a teammate of mine was in March 2020. I go into office, no one talks to me and I talk to no one, then I badge out. Depressing.

Companies that have punitively restructured their comp plan, rarely walk it back.

A return to a fair comp plan only happens when one of three breaking points hits:

1. Regrettable Attrition Hits Top Performers: Right now, Dell is fine with underperforming and mid-tier reps quitting. They want forced attrition. However, when more of the top 10%–15% of enterprise account executives defect to HPE, Lenovo, Cisco, or Super Micro (taking billion-dollar accounts with them), Dell will care.

2. Legacy Business Collapses Faster Than Expected: While AI servers get the headlines, Dell still relies on high-margin storage, servers, and commercial PCs to fund its bottom line. If gutted sales territories and demoralized reps cause traditional enterprise renewals to plummet, finance will be forced to re-incentivize the sales floor.

3. Competitors Steal Market Share on Customer Relationships: When buyers get frustrated by constant rep turnover and chaotic internal processes, they eventually move their budgets to vendors with stable account teams.

These things ARE happening. But I don’t think Dell executives recognize the path they’re on. In 2-3 years, they will learn the error of their ways and attempt to reclaim market share, and customer and employee confidence.

​I’ve been here five years, pre-dating the Pagero acquisition. It used to be a decent place to work.

Today, it’s a masterclass in corporate self-sabotage.

​Leadership is gutless and incompetent.
The European leadership, from the MD down to every single manager under her, is the most thoroughly useless group of people I’ve ever worked for.

The executive level is no better. The new president hasn't got a clue what is going on, and the previous one was just a tyrant. Management positions are simply handed out as participation trophies to people who have hung around long enough, regardless of whether they have ever actually done the job.

They have zero industry experience, zero strategy, and zero spine. At month-end, they’ll breathe down your neck to pull in deals just to pad their fragile forecasts. But the second a customer escalates an issue? Absolute ghost town.

They're glorified spreadsheet jockeys who would rather hide behind a monitor than pick up a phone and face an angry client.

​The legal division is bleeding out.

Don't even get me started on the legal side, which is where I am based. Agile competitors like Legora and Harvey are absolutely destroying us.

Our grand answer was Coco, which is a masterclass in delivering nothing. It is barely an upgrade and it arrived far too late to make a difference.

To add insult to injury, the year-on-year price increases are an absolute joke. Reps are haemorrhaging renewals on an hourly basis because we are charging a premium for a second-rate platform.

​Operations are a daily car crash.

The bare basics do not function. Internal sales systems don't talk to each other, billing is a daily disaster, and delivery manages to botch almost every single deal we close. I don't sell anymore; I’m just a full-time professional apologiser.
​Pay is outright theft.

Management actively robs reps by stripping deals away from them so they don’t get paid. My target has skyrocketed by 70% over the last three years, while my OTE hasn't moved a single penny. That is a massive, insulting pay cut, yet they demand you bleed for this place while giving you zero support.

​Product teams live in a fantasy world.
They are completely detached from the reality our customers face. They’re more obsessed with padding their egos on conference stages and webinars than ensuring the tech actually functions. And just like leadership, when the product inevitably breaks, they immediately go into hiding.

​The $800m Pagero sla-ghter.

TR blew $800m on Pagero, a genuinely fantastic product with a stellar reputation. Their genius strategy? Erase the brand, bleed out the top-tier talent who actually built it, and drive it straight into a brick wall.

They buy things they don’t understand and systematically destroy them.

​The bottom line:

Competitors are all over us, customers are absolutely fed up, and senior leadership refuses to take a shred of accountability for the mess they've created.

​Would I recommend working here?

Not a chance in he-l. If you get an offer, run.

If you’re already inside, update your CV yesterday.

This is a hopelessly broken, completely fu---d up company run by cowards who haven't got a clue.

It's bittersweet. I've seen the company change a lot over the years, and not for the better. And yet, I see so many young people joining who are energetic, smart, and hungry to succeed. I hope they get to experience at least some of the joy I had at IBM, and a lot less of the stress I had to deal with along the way. Good luck to you all, and keep pushing things forward.

Allstate is an awful company. I don't have many regrets in life, but working here is one of them. Every single person working here can do so much better.

Call me crazy, but Verizon is turning into a horrible company that seems to enjoy torturing its employees. I'm sorry, but it feels intentional at this point. No wonder morale is nonexistent.

Since the 2020 reorg was a failure and the dysfunction and morale is rock bottom again after another failed layoff.....so how to fix it? Let's do another layoff in the future as the only thing that fixes a botched layoff is more layoffs!!!! No way its ELT that needs to be let go!

I know companies have strategies to reduce workforce and adjust to the business. But layoff at every few months is not good for workers to concentrate. When is a good time to be stable and stop laying off? I have not seen this in the past 20+ years of my career in the company.

So they think pulling this long roll out, staggering it over another year is going to quell the anger and frustration?
They must be gluttons for punishment.
I think the blowback has been pretty resoundingly negative.
I guess we’re all stymied by the lack of flexibility like pre Covid.
What’s the rationale?!
Have they just capitulated to the potential of being eaten up too?
I don’t get wanting a totally disenfranchised work force unless they know something worse is down the line for the company and all us indentured staff

PLEASEEEE

In another great move by Hertz, they are laying off all of their car salespeople, closing all car sales locations, and are going to have the car rental folks handle the auto sales.
Ridiculous.
After limiting the financing options buyers had, looking down on cash deals, having a series of bad CRMs, failed central-scheduling of customer appointments, and more, they are shutting down a division that made customers happy. Is this a surprise? Not to mention laying off a whole bunch of people just before Thanksgiving. But hey, at least they have Tom Brady and Formula 1. SMDH

How wild for a VP of PR to make a post on LinkedIn celebrating construction expansion after the company laid off ALL the construction supervisors, some of the managers & some of the frontline. 100+ impacted, yet celebrating construction expansion. Heartless & ironic. These are the very people who helped make growth like this possible. While expansion is certainly worth celebrating, the timing of this post feels particularly insensitive to the many dedicated employees and families who were recently impacted.

Anyone have any insight as to what is going on with Home & Community? Things feel off in general since layoffs happened the week before last. Multiple meetings have been cancelled. It’s a very stressful and tense environment right now, feels like we’re all at risk as care coordinators.

Well I tell y’all what. I been let go... sorta. These fers come at me with a lower role after they done moved my meetin TWICE already. Reckon the other 2 they offered it to said peace out bichs lol.

So they look at me all sweet an say “now dont ya wanna take some time an think about it?” I said hoss, I been thinkin bout it for 5 dang years cuz you dun pull this same mess evry fn year. Where do I sign?

They said theyd send me the paperwork. I said naw, y’all take my verbal as my signature, fers. I’m fixin to git on outta here.

An I tore outta that parkin lot like a bat outta he-l. YEEHAW!! See y’all on the beach. F YEAH!!! 🤠🏖️

USAA 3.2
Travelers 4.2
Progressive 3.8
Nationwide 3.8
Amica 3.8
Liberty Mutual 3.7
State Farm 3.4
Allstate 3.5
Chubb 3.5

Don’t take care of your employees and the result will show up in member experience. Check out the article on mysantonio website.

Completely Satisfied 1
Somewhat Satisfied 2
Uninspired 3
Indifferent 4
Undecided 5
Mildly Annoyed 6
Disgruntled 7
Disgusted 8
Quietly Quitting 9
Counting Down 10
Looking Elsewhere 11
Early Retiree 12

Why did our All hands become this boring now? It used to be lively, fun and exciting and I always look forward to attending/watching it. The first few minutes I heard Alfonso talk, I closed the video.

Just hit the point of no return... management is sending messaged that boil down to "shut up and work harder..."

I used to get nervous about being laid off. Constant chaos, weekly fire drills, then my manager left and things got 10x worse!!! Now I no longer care. hate this place, and my boss acts like an mean chick, angry hick, and lunatic

This company no longer operates like a professional organization. The most capable leaders have left, and the remaining management is looking inward to hire their own consulting services. Gainwell is a complete mess

I'm retired now, but I lived that fight for years. The survival mode. The grind that wears you down with papercuts.

I made it out, but the battle left scars. What helped:

Guard your energy. No emails after 7pm.
Build skills. Ten minutes a day on something new.
Track your wins. Three tasks a day: work, growth, you.
Find safe connection. Outside company systems.

Keep going. Your resilience is inspiring.

No one cares about your stupid stories. We are not your children.
None of this will help the company
and you are certainly not fostering any goodwill when you deny your employees increases they earned.

I just wanted to say, there is nothing wrong with you. We are all talented, and we will figure out something better. We just need to remember lifelong who actually mentored us, and who stayed engaged and supportive at work. Today is your turn, yesterday was someone else's, and tomorrow it will be someone else's. Stay motivated and collaborative in life.
To the folks remaining at work: you aren't "over-smart"—it's just that your manager preferred you. Don't let the culture here spoil. Many of us will return for sure, or associate with you again in the future. Be nice and stay humble.

The amount of negative changes in the past several years has brought down morale and is impacting my mental health. The department I’m in has changed PTO bidding, supervisors/managers are constantly changing and have no idea what lengths we go through daily to meet our metrics while getting little to no support in trying to grow your career, and no acknowledgment or thanks for taking on stretch assignments. What is the point of trying? I’m constantly ignored while making suggestions on improvements. It feels as though they are making all these changes (worsening of our health insurance plans, taking certain benefit coverages away, changing department PTO processes, little to no pay increase, minimal bonus) to edge employees closer to resigning so they don’t have to provide us severance or unemployment. Defeating to say the least.

What BS do you think she is going to shovel our way tomorrow morning about the Pulse survey results/ RTO feedback?

Please make it fun, I am slowly dying at work anyway. 🫪😫

All 12 months IMO share buyback quota used up in just 6 months and the company is still left with almost 3 billions cash sitting in the company account. And yet we treat our employees like we were Greece under austerity measure. I can't wait my last day and run with my severance.

I mean, does it sυck really bad?

Or does it sυck really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really bad?

The Gores believed in "no leadership without followership." The leadership team is such a corporate joke anymore, that no one has even said the word "Followership" in YEARS.

Bob Gore said, "ANY associate should be able to approach Bob Gore and say, 'I think what you are proposing is not fair.' And Bob Gore better listen - or he is not much of a leader." Now the company is full of yes men and corporate robots. You cannot question anything without being fired. Performance Improvement Plans or PIPs were always meant to guide associates, not to push them out as the first option. Not with this leadership regime.

The message is very clear, "get in line, or get out." In fact, Brett Snyder said that in the botched "Culture Refresh" after they gutted the Core Tech Division. It was not a refresh, it was a warning: "This is the way it is and you can leave if you don't like it." That was shortly after many of our work family were laid off or let go. Extremely tone deaf.

They want to 3X the value of the company so badly, but no one believes in it. No one understands how it will be done. Leadership just blindly repeats it over and over. The turn over rate is crazy high and the average tenure has dropped dramatically. Who is going to be left to celebrate 3X with them?

The heart and culture that made Gore special is completely gone. It now truly is just like every other corporate place to work with useless management - AND terrible technology.

sales is a dumpsters fire, but what is the rest like?
How’s engineering and support teams etc? Same ole same ole or also noticing a decline

What I hate is all the politics, horrible management, and the constant cuts to benefits.

Just when I think I'm about to get promoted, the rules change. It's always something else. Always. I've been playing this same game for years and I'm getting really, really tired of their sh-t. I think the whole thing is intentionally set up like this, to always keep the carrot just out of our reach but close enough to keep us motivated. Well, I'm done trying.

Do you feel you're suffering from burnout – having too much work, too much pressure and too many demands?

Or boreout – having too little meaningful work to keep you occupied, with whatever hours you do provide to the company being spent on irrelevant tasks that add little or no value to either DXC or its clients?

Or do you feel it's all about right and except that's you'd probably like more salary working at DXC isn't so bad after all?

does anyone else feel is all fake happy? i do not trust anyone anymore

I was let go Jan 2025. How is the GCO now? Is it a lot better than it was before??

All I’ve heard is Gibbs is destroying everyone and heritage Product Solutions managers are micromanaging and pushing out the Upstreamers

After spending the weekend trying to recalibrate my mental health following the absolute disaster that is ODW, it's back to it tomorrow. Oh, the dread.

Why is it so unbelievably bad? And this isn't just a case of complaining because it's a new tool and people don't like change. It's fundamentally broken. Everything takes longer, the migrated data is a complete mess, and the overall experience is genuinely painful.

How does a global company of this size manage to roll out something so poorly executed?

At this point, are they not only trying to drive employees out, but actively encouraging customers to take their business elsewhere and switch vendors?

Remember how the results from the VoE came back, and they promised to discuss them with us?

Is that ever going to happen, it are they just ignoring them again this year?

This past week, I had two more big accounts that are no longer renewing and I cant blame them. I know one of them really well as I have been working with them for almost a decade and they basically came out and said they no longer have any confidence in our company to support itself or exist for very long. It feels like even the customers are anticipating this place to implode soon. I agree with what was said on another post that soon there wont be anything left of this place to payout to people that are being laid off.

I want to hear some honest feedback opinions, not from anyone in a leadership role but only anyone below a leader role to please share here honestly if you think Humana is now getting better or worse?

I know things can change. I am not fishing for one way or the other. I just want to know the state of things, at least from the perception with the non-leadership employees. Thanks in advance!

EH: Still buying lunches and coffees for folks before shoving them out the door and moving their jobs overseas as you sit on 30 mil?

Nah.
Pathetic.