#workload

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Quiet quitting

3 years ago I decided to quiet quit and then skate along
I thought that it was only a matter of time before I get fired for taking advantage of the system to the max.
I started preparing for the job hunting phase again as I fully expected to get sacked in the matter of months...

Here I am today, still doing sweet FA with an IPF of 1.2
And by doing sweet FA, I mean promoting absolute slop and waiting for chatgpt to finish doing its thing for 20-25 hour weeks MAX

How is this possible?

How have I not been fired, put on a PIP or even warned verbally?


Work load

Live in a fiber area. Been extremely dry but just got a couple of days of solid rain, no lightning or heavy wind. Haven’t seen a single repair vehicle in my area. What are the technicians and center employees doing to stay busy? Back in the day techs would have worked late for a few days.


Quiet layoff

Why is everyone being so secretive about this?

My boss and two other colleagues have been laid off, and apparently everyone knows. Yet nobody has addressed it directly, and the whole thing seems to be getting swept under the rug.

We’re not asking because we’re looking for gossip. This is going to have a direct impact on our team and our workload. The work still has to go somewhere, and at some point someone needs to communicate what the plan is.

The problem is, nobody wants to be the one to ask and potentially end up absorbing all the extra work without any additional compensation. We shouldn’t have to find out through the grapevine or wait until the workload lands on our desks before anyone acknowledges what’s happening.


Anyone else told they need more than 8 hours of productivity a day?

I’ve seen people mention more than 6 or 7 hours of activity needed a day but our leadership told us we need to have 8 or more….and that the safe spot is more than 8 hours

That seems like a lot to me. I work 8 hours a day not counting lunch but I’m not sure if I’m even meeting this number since I’m not constantly typing or clicking. So far I have not had any issues but who knows. Sometimes I’m reading through documents or doing required training videos or I need to take a break. Ironically I got an invite to an in person event but how am I supposed to attend when I have to be active on the computer all day? This company is becoming a joke.


Burned out

Unrealistic deadlines and an unsustainable workload.

It feels like only people who are naturally unbothered and emotionally disconnected can survive in this kind of environment.

I can’t work that way. I care about producing high-quality work, having a real impact, and being able to have productive discussions and meaningful brainstorming. But you simply cannot do that when you’re expected to deliver a month’s worth of work in two days.


This company is a total disaster

Congratulations to our executive leadership team on successfully driving our stock into previously unimaginable territory.

Who could possibly have predicted that eliminating enormous portions of the workforce—including experienced employees from highly profitable business units—while aggressively replacing institutional knowledge with cheaper, inadequately trained offshore resources from a less than reputable company might eventually have consequences?

Apparently, decimating staff levels, increasing workloads, degrading service quality, frustrating clients, destroying institutional knowledge, and asking the remaining employees to enthusiastically embrace the whole thing as a "transformation" isn't the foolproof recipe for shareholder value we were promised.

The truly impressive accomplishment, though, may be the culture.

It's difficult to imagine how you could create a more demoralizing environment if you actually set out to do it. Employees get to wake up every morning wondering which department will be dismantled next, which colleague will disappear, which function will be outsourced, and which new corporate initiative will explain why all of this is actually fantastic news.

Nothing inspires engagement quite like watching competent people leave while everyone remaining is asked to do more with less—and smile appreciatively because someone put the word "strategic" in front of it. Have you noticed we've started to lose some of our best voluntarily?

So, genuine question for those who have escaped:

Has anyone left and landed somewhere that actually pays better, values experience, and doesn't make opening your laptop every morning feel like you're volunteering for a psychological endurance experiment?

Asking for everyone outside of the SLT.


PC refresh complaint

Ok. I know this has nothing to do with layoffs. I just need to vent.

My 5 year old work PC su-ks. Takes 15 mins to boot and startup my apps. Then slow slow the rest of the day. Need to reboot once in a while. I just want to get my work done.

Going to IT somehow made it worse.

I miss PC refresh.
O


No impactful work

Not seeing any good upcoming initiatives. Is this a strong sign that senior leadership has just stopped thinking about growth, and preparing for sell?

Management is clueless on WhatsApp work to assign to their subordinates. They're randomly assigning labour work.

PayPal has not delivered anything meaningful to the customers from almost about 2 years.

is this true only for certain teams or situation is same across?


Apparently all that extra work was just normal

I keep taking on work outside my regular responsibilities and helping when other people need support. Somehow that still gets reduced to "meets expectations" every review cycle. There isn't much incentive to keep giving more when the outcome is the same anyway. Seven years of this has worn me down.


Ss&c imitates the DST sweatshop of 1980s

Dst was always a swestshop. In the 1980s DST stood for "don't stay there". Managers gave tiny raises, people were paid 30% less than market average pay and christmas bonuses for college educated staff in positions of great responsibility was a $25 paper gift card to the plaza, where all merchandise was grossly overpriced. You might be able to buy 1 book or a pair of stock with it


Check Flagscape FIRST!

People are so lazy. They know the resources that we have and they know that just about everything can be found on Flagscape (or in a policy on Flagscape), but they will still reach out to their peers and partners to basically ask them to go to flagscape and do the research on their behalf. Use the search bar and type out what you’re inquiring about FIRST! If you are this person stop, it makes you look absolutely incompetent.

And while we’re at it… if you need that access or need someone else to have badge access, GO TO GUARDIAN! Literally every single employee is allowed to request badge access on behalf of themselves or another!

We should all be professionals.. what’s act like it. You’re not the only one doing the job of 14 other people… we are all too busy to deal with it!


Citibank delay

I want to give a heads up for those that are doing the work. And for those that judge us for doing the work. When our work comes up on the screen , the artificial intelligence has notes that we're supposed to go by while completing our task. There is a delay in the information that we receive and it appears as if we are not doing our job properly. When using the AI'S notes to complete my task. I chose to refresh after completion and a bunch of new notes appeared and they had the time stamp on them that made it look like I should have seen them when I was doing my work but they were not there when I completed the task. If you are running into problems , this may be one reason why it has to do with the delay from the information that we receive and the information that we're actually working on.


Support Teams Predicament

1.There are too many managers and VPs who don’t know the basics and they are leading teams. All that they know are some processes and they all depend on the line managers for everything. This is true across all support organizations.

  1. There are some teams building AI tools and we are also asked to build tools using codes which would just be a repeat of what we already have. No one knows what the other team is doing and we all keep reinventing stuff.

  2. We don’t know why organizations like Middleware and Linux exist as those products are completely obsolete. Though there are customers there is absolutely no need for so many people.

  3. AI is being overhyped while in reality AI is not solving any issues. The numbers being shown are made up and no one has the patience and time to get into the details of what’s actually happening.

  4. We are being forced to write KMs but in reality many of those KMs are junk. No one really knows if the KM has resolved a customer’s issue or not.

  5. The org structures are pathetic especially in OCI and no one has a clue why we have such a structure. Technical skills is not given importance and it’s always metrics.

  6. We keep reducing people and the load shifts on the others who remain and it gets frustrating for an individual to handle 40 to 50 SRs a month.

  7. Customers hate being redirected to an Agent and we really get very bad feedback. No one is even looking or bothered.

It’s freaking frustrating to work in this organization with poor leadership especially in India. I am quitting this shithole.


Clocking early without being paid for it

My previous supervisor was very adamant on making sure we turn our computers on when our shift starts. I have saved emails verifying with them that they can in fact see when our computers are turned on to ensure we are not marked late. That supervisor has left and of course I am left with a new one. This new one says we should turn our computers on 5-7 minutes early, but we are not clocking that time in workday so we are not paid for that amount of time which does add up through the years. Is this even allowed? Would we not be considered on the clock the minute we begin using our computer to gain access to all the needed systems?


Our corporate Rosetta Stone everyone

The translation of every phrase I’ve heard in here
"I see leadership potential."
real meaning: you’ll blindly accept more responsibility than your peers.
"Take ownership." Real meaning : the problem is now yours.
"Great visibility opportunity." : Lots of people will know if it goes wrong.
"Development opportunity." :Extra work instead of extra pay.
"We're empowering you.": You own the outcome but not the decisions.
"Stretch assignment." This is my favourite :): 
Do the next level job without the pay of next level title.
"You're a key member of the team." : We really don't want you leaving.
"Let's discuss promotion next cycle." : Please stay motivated for another six months as that what I’m being evaluated on.
"We need you where you are." you’re too useful for to promote right now.
"Thank you for your flexibility." We've noticed you don't say no. lol!


Vanity projects

Saw a bunch of leaders pat themselves on the back for releasing Chatgpt plugin.

Seriously!! Do these vanity projects achieve anything other than a bullet point for few people's resume?

Have the "leaders" taken a moment to think how many customers would know that they have to install a nike plugin in chatgpt to access that functionality. Even if they are technically saavy, why would anyone care to install it? Would they not just search for the product or go to nike.com and buy it?

Please tell me how much revenue you generated for nike from your vanity project?

I am sick and tired of working my a-s off and seeing nike stock go down while these mo--ns push out cr-p that nobody wants. And collect big paychecks while they are at it.


No promotion after hired

I got hired and been rockstar for the last 3 weeks. I’m getting great feedback from the cross functions teams and manager. I don’t get why the promotion hasn’t hit yet. I brought this up to my manager and he keeps saying it’s too soon.

That’s ridiculous. If they want me to work a 3 person job then they need to compensate me for it!

This company is filled with lies. They said I’ll have a great career here at my interview. It’s more like a dead end job.


The workload lately is ridiculous

Not only are they laying people off so we have to pick up the slack of having less teammates but now they are adding all these new initiatives on top of it. Are they trying to burn us out? Because a lot of my coworkers feel the same but everyone is too afraid for their jobs sake and just yes manning their managers. It’s kind of ridiculous.


Beware of broadening assignments and mobility

The big push for broadening assignments and mobility is a trap. Supervisors want to move people into their groups as new Pip material so they don’t have to put their buddies in the lower rankings. Avoid at all costs being the new guy. If you are upstream and your new group is full of downstreamers there is zero hope. New project with downstream project manager who needs your expertise? Run don’t walk away. Total trap. You will do the work and get no reward other than a pip while the downstreamers take the credit.


Unappreciated

Wowzers where to begin….to keep it short been working my a-s off for awhile because expectations, workloads, projects, and meetings keep increasing and people keep leaving. Management doesn’t care about anything and keeps cycling through contractors and just anyone that steps foot at MDT. Been keeping an eye on other positions opening up west coast.


Pulse redux

The main criterion for being promoted to manager at VZ is to be hard-charging and willing to overwork your team. It's not about quality or results.

If you're filling out the Pulse survey and telling them that your boss is overworking his team and making them run around like chickens with their heads cut off, the joke's on you because that's a win in their book!


This isn't what I expected

I haven't been here long and I'm already questioning whether I made the right move. There's so little work that I've been finding random things just to stay occupied. Which is in itself weird, since judging by this forum, people are generally overworked. I can't imagine sitting around like this for months and hoping things magically improve. I'm going to start looking elsewhere while I still have the choice.