#communication

Verizon / Frontier - RIF them all in Wisconsin

We are a customer. No one an employee.

Leadership is asleep. Frontier in our area has always been a nightmare to work with. Now with it being Verizon, it is worse.
It is as though they are driving it into the ground, so that long-time Verizon leadership can be recognized for turning things around.
For decades, at least three times a year, phone lines and DSL break. Takes Frontier days to respond.
In the latest episode of "i need things fixed", Frontier constantly blamed the customer for every little thing. Field tech went to the wrong address.
Put a note on the door saying that they missed us. 4:55pm.. 5 min before their shift ended. Wanted to blame the customer again. Excuse after excuse for why
they are unable to resolve the issue.

For years we have asked Frontier to visit the property to see what we were up against. No.
We have asked for assistance with running new lines to a new building. No.
We have asked for the old copper in the ground to be grounded or replaced. No.

Charter has responded. The entire area will have true fiber fed high-speed internet by Fall 2026.
It did take a few phone calls to get to the Engineering department, but there has been awesome communication between us and them on our needs.
Actively communicating with us on which buildings need what.
We are actively working with them to build out a lake community of 300 homes where Frontier refuses and says DSL is just fine.

Get rid of the weakest links and replace leadership up here with customer focused engineers who know what it takes to get things done.

Customers are investors too!

Why am I getting calls to my personal phone number?

I know of at least one person maternity leave that they never reached out to about the VSP. This person had no idea until a coworker reached out to them. I wonder how many people on leave were never informed?

Feedback on TheLayoff.com reflects consistent concerns about Robin Vince and the Executive Committee’s leadership approach, particularly around communication and transparency. Employees report that leadership discussions feel scripted and avoid addressing the practical impact of layoffs, cost‑cutting, and ongoing real estate closures and consolidations. Many feel there is little meaningful dialogue about how these decisions affect workloads, stability, and long‑term career prospects.

Restrictive return‑to‑office policies are another major point of frustration, especially when paired with reduced office space and limited flexibility. Associates also describe promotions and merit increases as stagnant, with internal mobility perceived as difficult or inaccessible.

Commenters frequently question the company’s use of tax credits tied to hiring state‑university graduates and upgrading U.S. facilities, suggesting these incentives do not appear to translate into broader investment in existing employees. Concerns also surface around the growing reliance on AI tools like Eliza, which some view as a substitute for genuine engagement.

Finally, many posts highlight unease about continued offshoring, increased use of H1B hiring, and patterns that employees interpret as age‑related bias.

Overall, commenters describe a widening disconnect between leadership messaging and the day‑to‑day realities employees face. Commenters have lost trust in senior leadership and are concerned that BNY is not a desirable employer.

There are too many posts on this board expressing animosity between the wireless and wireline sides of the business. If you’re contributing to this animosity, you should stop! It’s silly! I’ll explain why below.

One recurring theme is that wireless couldn’t survive without wireline. Way back when, all wireless operators used T-1s and DS-3s and that generated quite a bit of revenue for the LECs. As capacity needs increased, they shifted to fiber about 20 years ago. There are a lot of fiber providers so wireless is no longer dependent on wireline but getting fiber from your own company is better for the balance sheet. Would you rather we paid AT&T for fiber?

It’s also true that wireless was initially financed by wireline but so what? Wireline saw an opportunity and they took it. T-Mobile was financed by investors outside of wireline and they’re doing just fine.

In short, wireless would do just fine without wireline and wireline would do fine without wireless but they are better together because there are significant synergies including bundling services. So stop this silliness! There’s enough drama and nonsense in the company and you don’t need to add to that.

Lots of talk on this message board. There's an internal article from a few days ago that says cubicle seating will be reintroduced and general badge access for hub markets.

Can someone who knows actual details elaborate? Will people be able to visit other offices in their hub?

What happened to sales? Not a single person could speak without reading a script. Can any of them be authentic like SV? Just speak naturally instead of something you clearly know nothing about.

One of the regional heads in the USA spoke for 10mins about a deal when she seemed to have NO understanding of either the deal or the client. It was brutal. And the head of DSS for gods sake just kept going nonstop.

It was refreshing to see the head of client solutions speak from the heart and provide real facts instead of reading from script.

Please Change this org. They cut engineering but not this? Shame!

That part about David Bowie and life not being fair. Tone deaf.

I had to register for the voluntary separation program, I put my number and email correctly. 2 hours later I am getting codes that I have requested. Do not call the number they provided. 1 hour and 18 minutes later they sent me to voicemail. Just an fyi

Has anyone heard from their leadership regarding all this? Ours has been radio silent since the announcement email from Sarah came out.

Has anyone received ANY additional information from their leadership team?

I guess I expected a quick meeting, some type of update or check in, something.

This is honestly hilarious, Centene can not even fire us correctly...
The website wont give verification codes.
We are in the dark for hours, Cryptic emails.
Every leader is radio flipping silent.

For a company I loved to work for and with, this is ridiculous from the chiefs of the company.

I got the email, but the phone lines are extremely busy. I was hung up on after over an hour of waiting. What a mess.

I LOVE the cryptic emails from our wonderful leader.

Can anyone tell us what these vague expectations are? A fancy way of 5 days a week for leaders?

No email yet. Does that mean I’m safe? Are emails being rolled out thru the day? I’m mid age, 4-5 years in, and nobody special so wondering why I’m ineligible if that’s the case.

Anyone know?

Well, with all the changes coming to the promotions and plans, I really hope the things turn around.

I think the changes are remarkable and will bring the real value.

But.....

The team that is handling the front end websites and links, you guys are sc--wing over verizon.

The link shared by Dan on LinkedIn currently routes to a 404 error page.

Furthermore, the website navigation is highly confusing; broken links are common, and refreshing pages inconsistently switches pricing between $30/line and $45/line. Finally, several phone selection options appear interactive but are entirely unclickable.

bla bla bla A I bla bla we think about future and consider significant layoffs globally.

no decisions, no dates, but polish site future is unclear. Did other EU/US get same msg today or only us?

PS. guy who came was from powerflex and spoke to whole R&D site.

I'm curious what type of communication was sent to employees about the exit and new CEO. Hopefully they have an all hands and give reassurance.

If you are a supervisor or above did you know this was being announced today?

if the new guy schedules an all-hands this week And includes at least some assurances that he’ll treat us like actual human beings, there’s a chance he could be a good leader.
If he doesn’t, then he’s an axe man who wants to get rid of as many of us as possible

Does anyone have the town hall meeting phone number

Anybody get a random email from CW this morning?

Looks like US Bank is censoring emails b/c it is now missing.

Hi, recently laid off WF employee any chance any one can answer a question on how severance works? I was expecting a paycheck on my normal schedule as my last official day was May 31st. I hear it starts one cycle after. Do you know if I get double pay on the first severance check or am I only going to get one check for June? It would have been really good if they were clearer about this because now it kind of messes with my budget.

There is a real disconnect between what leadership believes is happening. What is being reported to leadership is happening. What is really happening.

Dozens of new goto’s/, unclear what the policies are, no one to reach out to, missing money, stubs, no emails for paychecks, WHAT IS HAPPENING?

we all know it’s coming in June per Corkey Anthony. are we getting a courtesy email or will it be google-esque with a simple lockout of your account. would prefer the latter so i won’t have to do cr-p for 2 weeks

how is the Genesys cut over for your teams? nothing seems to be working, communication is extremely lacking.. another great success for outsourced IT teams...

what a cluster

Hearing some people got 15 minute HR Business updates today? Anyone hearing that?

M@rk, Kev, and Sean,

You can go to all the conferences and spin the story how you want, but it is not working. Results speak louder than spin. Investors are not buying it.

Anyone seen this on Workday under your Overview section? Did they send out any emails that I may have missed?

Says it’s not mandatory but “encouraged.” Translation: do it anyway

Good bye! technical roles, all Sales needs is CircuIT to review the designs! No more pesky conversations with that architect. It's not like the solution needs to work anyway, that's the customers problem after purchase.

I can't believe something like that is happening in freaking 2026. They don't even try to pretend they care anymore, they're just playing A RECORDED VIDEO with announcement basically saying "fu-k you all". Don't we at least deserve a stupid standard teams call with any possibility to speak up?????? #GSCPL

Link dropped in our emails. Let him have it.

Sent an email to them yesterday afternoon with zero response yet aside from the auto generated one. Is this everyone else’s experience?

So leadership has changed but the new CISO is someone who just can't stop talking. Sheesh...

This morning's memo from SK is effectively confirmation of everything we have been discussing. In corporate communications, an executive letter like this is called a "Pre-Announcement Framework."

When a CEO writes a long, weirdly emotional, metaphor-heavy letter (the fishing analogies, "caring family," "peace of mind") to the entire continent, it is designed to soften the blow for what is coming next.

Strip away the awkward language ("gently turn," "beautifully evolve") and look at the cold corporate math, this letter lays out the exact roadmap for the upcoming RIF. And it was painfully obvious.

anyone experience changing from company cell phones to the new AWS phone system where they track and record your calls? Why are they doing this? And they want us to connect with Ethernet cables now….are we in 1999?