#townhall

Includes a fireside chat between Ed Z and Michael A including priorities and updates in progress.

I don’t know anything, but I would guess this town hall will occur post reorg and layoff announcements.

Can anybody fill me in on key points of town hall today? I’m unable to go. Thank you 🙏

Call starts in less than an hour. Get your 🍿 ready!

What do you think about today's USET Connect or townhall themed "Lead to One" : Work Faster, smarter with less.

Can you do it Please.. just prove it..

A few questions employees may want leadership to address at the next town hall. Add yours below.

I did not write the questions, I just passed it through a LLM to categorize - the original posts are here @OP+1m2fy22jr

Performance Ranking |---

• Why were protections against dramatic ranking changes removed?
• Why were NRE protections removed?
• Can employees now move from the top quintile to the bottom in one year?
• Is relative ranking being used to reduce headcount?
• How can employees challenge a ranking they believe is unfair?

Employee Surveys

• If surveys are anonymous and voluntary, why can managers identify who has not completed them?
• What survey participation data can managers, HR, or EMIT see?
• How does leadership validate claims that engagement is improving?
• Why was the 2026 survey skipped?
• Will leadership publish more detailed survey results?

Morale and Retention

• Why are so many employees leaving?
• What is the current voluntary attrition rate?
• Which groups are seeing the most attrition?
• What is leadership doing to retain experienced employees?
• What are the biggest employee concerns leadership is hearing?

Workload and Efficiency

• How much more work are remaining employees doing after headcount reductions?
• When does "doing more with less" become unsustainable?
• What work will AI and automation actually eliminate?
• Will AI productivity gains reduce employee workload?
• How does leadership measure burnout?

Management and Overhead

• Does the company have too many managers, advisors, and chiefs?
• What is the manager-to-employee ratio today versus five years ago?
• Has management headcount fallen as much as individual-contributor headcount?
• Is the company planning to reduce management layers?

Offshoring

• What determines which jobs are moved to lower-cost countries?
• How much more work is expected to move offshore?
• Which functions are most likely to be affected?
• How is leadership measuring the impact on quality, morale, and institutional knowledge?

Layoffs and Headcount

• Should employees expect more workforce reductions in 2026 or 2027?
• Does the company have specific headcount reduction targets?
• How much of the reduction is layoffs versus attrition, retirements, and performance exits?

Compensation

• With strong oil prices and profitability, should employees expect higher compensation?
• Will there be a cost-of-living adjustment?
• Has employee compensation kept pace with inflation?
• If productivity per employee is increasing, how are employees benefiting?

Pension and Benefits

• Is the company considering changes to the pension?
• When would employees be notified of pension changes?
• What is the long-term plan for the pension?
• Will current employees keep their existing pension benefits?

Leadership

• Why did Kathy Mikells resign as CFO?
• Does the CFO transition change the company's cost or restructuring strategy?

This is nothing more than a dollar tree motivational speech.

And how about we fix out technology so we don’t constantly lose connection?

Someone asked CEO if employment would be affected by a project that was going on and CEO said he wouldn't know until the team reported back in mid Sept

What were they talking about

There has to be some big news coming. There is the global town hall to start the week, then most orgs have their discipline or function specific town halls that all mention “building on the global town hall”.

Did anyone take any updates away from it? Honestly it just seemed like a meeting for the sake of it. I don't know what they were trying to achieve and why they booked it in

What a grouping of incredible dipsh-ts

Thoughts?? SUMO at it again

What are the predictions for tomorrow's town hall? Are the rumours of remote working just rumours or will added flexibility be an easy win during a time of layoffs at Fiserv

The very fact that they are holding a Townhall today is completely tone deaf, but if you are able to listen to it, what a terrible attempt at a cheerleading session this is, it actually makes me sick to my stomach.

Ok so it’s been a sh-t day and days we know. But don’t forget it’s the gleeful townhall tmrw.

What’s you betting on the first words out of any exec.

My bingo card has

• what an exceptional quarter and it’s all thanks to you
• we have you to thank for this
• it’s now time to execute

I've got a few questions I'd like to submit ahead of time.
Feel free to contribute...

22 mins we shall see if we are sinking or still treading water after todays meeting!!!

I have a few questions I'd like to submit.

Anyone attend?
Thoughts…

Which will be more entertaining- Maurice “ what is your favorite ice cream flavor” town hall that he tells people next slide, or the burger recipe contest with Big Jim???

No intention of listening to any of this B S. But curious to see little Paul on his barstool with 4 other AI robots droning on and on about an absolute load of old corporate management twaddle. What did you think? I lasted about 15 mins then nodded off. Did my timesheet though.

Amazing to listen to the sales president spin everything. Truth is Q1 is a disaster and the BOD and CEO are going to be making some major changes.

Let’s start the conversation!

Upcoming topics??

1. RTO 5 days a week
2. ALL JOBS TO INDIA / PHILIPPINES. Good luck to you.
3. 4.

This was really a tone deaf abstract town hall that didn't address how this new mission will affect the employees. This will take years but there's no mention of how much they are going to cut costs. AI will take our jobs at an even greater level.

Maybe I'm reading into this too much but one moment from this town hall has really stuck out to me. During the part where Sarah was doing a panel with Dan and Brad, she started asking for fun facts. At one point she asked "what's your favorite vacation spot"; I don't even remember what they answered, but asking highly paid executives about their favorite vacation a week after the VSP end date feels incredibly tone deaf.

"Cen-Teamers" were forced to make an incredibly difficult decision of powering forward or rolling the dice on finding other employment, and Sarah's asking about vacation spots. Even if it's just an ice-breaker question, still feels pretty thoughtless.

This just feels like a weird internal PR stunt and doesn't feel intellectually honest. Thoughts?

Another waste of time Town Hall y’all

Saw on Fuel that geographical information will be removed from Email names. I think this is a precursor to the Town hall coming.

There will be a relaxation of office mandates and more people will be moving back to remote work as previously announced by Takis.

Removing the Geographical location will prevent others from knowing where someone works from just by their email tag.

What’s the scoop? Moving things to India, what else is new? 007

I'm tired of the constant reorgs. And the "town halls" & videos telling us about the latest managers' copy/paste priorities & "must-wins." It's so tone deaf. At this point we don't care what's important to you. You've lost the audience - we're not listening anymore. We want to hear about what's important to us - "what's your timeline on offshoring/outsourcing the rest of the U.S. based jobs?" Tell us which departments are going next so we can make some plans for our families. That's our priority.

Multiple sources from Blind Posts pointed out Layoff will be US 9/14 AND IDC 9/15. And this time it doesn't seem like bull**it

We know 9/14 will be IDC holiday so it postpone to 9/15.
Townhall will be 9/15 for US but it is recorded so no live session answering any questions. Same video will be share to IDC folks I assume.

Put your thoughts on what the new CEO had to say today here

Anyone else wondering about the big Town Hall meeting next week. It seemed very sudden and when I looked back at the old announcements they always have announced the meetings a month in advance. Also seems like a lot of people leaders will be on site for the meeting. Definitely seems like more bad news on the horizon...

Any thoughts on the recent AMA - Towne Hall? Any answers or more questions?

What's the change Ayman skirted around during today's town hall? Solutions and teams moving "out of the Core". He is waiting for a recommendation from "the team". His way of putting a WFR blame on others since he is going to follow "the teams" recommendation.

WFR coming.

We finally had the EBOS Townhall, postponed repeatedly after the VSP and RIFs started. Depressingly cringe, like trying to give a team halftime pep talk when 30% of the team left, 30% injured and the rest left to make up a 100 point scoring deficit. Carrie Milby looked bloated, stressed and overwhelmed while trying to deliver her "we got this" pep talk. For those left, Mission Simplify means doing more with less. God help us all.