#bureaucracy

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The Real Cost of Corp Efficiency

The obsession with centralzation, offshoring, and squeezing every last dollar out of the business is classic MBA thinking that looks great on a spreadsheet and fails in the real world.

You CANNOT run a complex org by treating people as interchangeable costs and ignoring those who actually understand the business.

Eventually, the bureaucracy, declining service, and loss of talent will cost far more than these supposed efficiencies ever saved. At that point, the game is over!!!


201 types of managers = $2 billion/year

201 types of managers. 47 meetings. 19 approval chains. 12 PowerPoints.

1 technical guy doing the actual work. 💀

  1. Engineering Manager
  2. Senior Engineering Manager
  3. Software Development Manager
  4. Hardware Engineering Manager
  5. Technical Manager
  6. Systems Engineering Manager
  7. Infrastructure Manager
  8. Cloud Engineering Manager
  9. Network Engineering Manager
  10. Security Engineering Manager
  11. DevOps Manager
  12. Site Reliability Engineering Manager
  13. Quality Assurance Manager
  14. Test Engineering Manager
  15. Release Manager
  16. Configuration Manager
  17. Product Manager
  18. Senior Product Manager
  19. Group Product Manager
  20. Technical Product Manager
  21. Product Operations Manager
  22. Product Marketing Manager
  23. Product Development Manager
  24. Product Lifecycle Manager
  25. Product Portfolio Manager
  26. Project Manager
  27. Senior Project Manager
  28. Technical Project Manager
  29. IT Project Manager
  30. Engineering Project Manager
  31. Program Manager
  32. Senior Program Manager
  33. Technical Program Manager
  34. Engineering Program Manager
  35. Global Program Manager
  36. Strategic Program Manager
  37. Transformation Program Manager
  38. Portfolio Manager
  39. Delivery Manager
  40. Technical Delivery Manager
  41. Service Delivery Manager
  42. Agile Delivery Manager
  43. Scrum Manager
  44. PMO Manager
  45. Operations Manager
  46. Business Operations Manager
  47. Technical Operations Manager
  48. IT Operations Manager
  49. Network Operations Manager
  50. Cloud Operations Manager
  51. Data Center Operations Manager
  52. Security Operations Manager
  53. Sales Operations Manager
  54. Revenue Operations Manager
  55. Customer Operations Manager
  56. Customer Success Manager
  57. Customer Experience Manager
  58. Customer Support Manager
  59. Technical Support Manager
  60. Customer Service Manager
  61. Customer Engagement Manager
  62. Customer Relationship Manager
  63. Customer Escalation Manager
  64. Customer Advocacy Manager
  65. Account Manager
  66. Key Account Manager
  67. Strategic Account Manager
  68. Enterprise Account Manager
  69. Global Account Manager
  70. Partner Account Manager
  71. Channel Account Manager
  72. Sales Manager
  73. Regional Sales Manager
  74. Territory Sales Manager
  75. Enterprise Sales Manager
  76. Inside Sales Manager
  77. Business Development Manager
  78. Partner Development Manager
  79. Channel Development Manager
  80. Alliance Manager
  81. Strategic Alliance Manager
  82. Vendor Manager
  83. Supplier Relationship Manager
  84. Procurement Manager
  85. Supply Chain Manager
  86. Logistics Manager
  87. Inventory Manager
  88. Manufacturing Manager
  89. Production Manager
  90. Facilities Manager
  91. Workplace Manager
  92. Office Manager
  93. Administrative Manager
  94. Resource Manager
  95. Capacity Manager
  96. Workforce Manager
  97. Talent Acquisition Manager
  98. Recruitment Manager
  99. Human Resources Manager
  100. People Operations Manager
  101. Talent Management Manager
  102. Performance Management Manager
  103. Learning and Development Manager
  104. Training Manager
  105. Organizational Development Manager
  106. Change Management Manager
  107. Employee Experience Manager
  108. Employee Engagement Manager
  109. Compensation Manager
  110. Benefits Manager
  111. Payroll Manager
  112. Finance Manager
  113. Accounting Manager
  114. Financial Planning Manager
  115. Budget Manager
  116. Risk Manager
  117. Compliance Manager
  118. Audit Manager
  119. Governance Manager
  120. Legal Operations Manager
  121. Contract Manager
  122. Commercial Manager
  123. Pricing Manager
  124. Revenue Manager
  125. Marketing Manager
  126. Digital Marketing Manager
  127. Content Marketing Manager
  128. Brand Manager
  129. Campaign Manager
  130. Growth Marketing Manager
  131. Demand Generation Manager
  132. Field Marketing Manager
  133. Events Manager
  134. Communications Manager
  135. Public Relations Manager
  136. Community Manager
  137. Social Media Manager
  138. Data Analytics Manager
  139. Data Engineering Manager
  140. Data Science Manager
  141. Business Intelligence Manager
  142. Database Manager
  143. Data Governance Manager
  144. AI Engineering Manager
  145. Machine Learning Manager
  146. Automation Manager
  147. Innovation Manager
  148. Research and Development Manager
  149. Strategy Manager
  150. Corporate Strategy Manager
  151. Business Transformation Manager
  152. Digital Transformation Manager
  153. Process Improvement Manager
  154. Continuous Improvement Manager
  155. Knowledge Management Manager
  156. Incident Manager
  157. Problem Manager
  158. Change Manager
  159. Service Management Manager
  160. IT Service Manager
  161. Service Desk Manager
  162. Escalation Manager
  163. Crisis Management Manager
  164. Business Continuity Manager
  165. Disaster Recovery Manager
  166. Information Security Manager
  167. Cybersecurity Manager
  168. Identity and Access Management Manager
  169. Vulnerability Management Manager
  170. Threat Intelligence Manager
  171. Privacy Manager
  172. Enterprise Architecture Manager
  173. Solutions Engineering Manager
  174. Solutions Delivery Manager
  175. Customer Solutions Manager
  176. Technical Account Manager
  177. Customer Adoption Manager
  178. Customer Onboarding Manager
  179. Partner Success Manager
  180. Partner Operations Manager
  181. Regional Operations Manager
  182. Global Operations Manager
  183. Cross-Functional Program Manager
  184. Stakeholder Management Manager
  185. Executive Operations Manager
  186. Strategic Initiatives Manager
  187. Business Planning Manager
  188. Organizational Effectiveness Manager
  189. Corporate Development Manager
  190. Integration Manager
  191. Merger and Acquisition Integration Manager
  192. Global Services Manager
  193. Professional Services Manager
  194. Managed Services Manager
  195. Consulting Manager
  196. Implementation Manager
  197. Deployment Manager
  198. Migration Manager
  199. Transition Manager
  200. Relationship Manager
  201. Sales Enablement Manager

Enough is enough - stop the GCCs

Enough is enough. All these GCCs mushrooming across the globe aren’t savings, they’re a massive cost drain. On paper we pitch it as labor arbitrage. In reality, we’re bleeding money in many ways no one wants to put on a slide.

Here’s what it actually costs the company:

Duplication and rework: The same work gets done 2x, 3x, 4x across several functions and regions because no one is clear on ownership. Then we pay again to undo and redo it.

Coordination tax: Endless meetings, handoffs, time-zone ping-pong, and “alignment” calls that add zero value. Hours turn into weeks.

Quality and speed hit: Confusion over who owns what slows decisions to a crawl. We ship late, ship broken, and pay to fix it.

Attrition and morale: Good people burn out navigating the bureaucracy and leave. Replacing them costs more than we “saved.”

Leadership overhead: We keep adding layers just to manage the GCCs instead of managing the business.

Needless travel and real estate: do we even have a number of how much we spend on T&E with GCC travel as well as the real estate?

So leaders, stop hiding behind “labor arbitrage.” Wake up. Stop the endless mushrooming of GCCs. Have some common sense and dignity, and start running the company like you actually care about costs and outcomes.


Client Executive Model BS

Sooo, is the Client Executive model helping anyone close deals? Client Executives are getting pulled into every deal nowadays. I see them handling questions that sales should covered. maybe this works somewhere. maybe. yet i'm struggling to see the benefit if it adds another step, layers work, slows things down. i doubt that a CE can help win or grow a deal


Purge timing is perfect.

These overpaid new AVPs, VPs and SVPs needs to be sent out the door. Terrible leadership that just packages up the good work of others and represent it as their own.

Now that the company is in trouble, these bureaucrats pushed out all key talent and replaced them with inexperienced but easy to control lemmings. Time to start with a clean slate. Bring back those key talents that left and restore the business. The brain drain is too intense for minor changes. Go big or just sell the company. All these leadership decisions just shows you that Alex couldn’t care less anyway.


If you are a software developer and considering joining Dell - READ THIS

Dell's mgmt constantly: overpromises, sets unrealistic expectations, and pushes sw products to market before they are ready to be released - u'll be in a permanent beta.... also, Dell prioritizes HW sales over developing innovative / competitive enterprise SW . This leads to experienced software engineers and technical leaders leave after reorgs or acquisitions, often replaced by process-oriented managers & RED TAPE. There will be way too many meetings, mgrs, approvals, processes, and admin reqs - everything will be slow.... Finally you will deal with unecessary tech complexity - pure sh-t - kubernetes all over the place, dev will be hard, maintenance even harder. You have been warned. Now let the thumbs down for this post begin.


What happened to “cutting bureaucracy”?

In the same breath, Verizon requires employees to get manager approval just to use AI tools.

The irony? Managers and executives already have access without approval—while the people actually doing the work and delivering results have to jump through hoops.

If the goal is to empower employees and reduce bureaucracy, this is exactly the opposite.

Bureaucracy with an AI label.


Incompetency

Comcast was basically a utility that was overstaffed for many years. It has been full of bureaucracy and political nonsense that was masked by what seemed to be a never ending revenue stream, regardless of poor guest service. Now that they are losing and revenues have plummeted, that same leadership team that built that bloated bureaucracy has no idea how to manage through it. Now their company leaders want to tell the staff in a town hall that they haven’t done a good job - maybe you should look in the mirror and at your VPs - show some actual leadership and accept responsibility for how poorly your company has been led down this path. You pride yourself on eNPS - it starts at the top with the SVPs taking ownership of their own failures. Good luck.


Unionize

Leadership keeps treating employees like cr-p, and we're just supposed to be okay with it. We have two CEOs, endless bureaucracy, bloated management, and a company direction that makes no sense - but somehow the problem is never with those above us.

A union would finally put a stop to treating employees like pawns, and force leadership to make real strategic decisions instead of hiding behind short-term tactical ones.


Architecture Theater

Every failed system in this organization has at least two architects attached to it.

Somehow, the more architects we add, the more legacy we create, the more bureaucracy we invent, and the slower engineering moves.

At this point, "Architect" feels less like a role and more like a witness to the crime.


Another PayPal Hire

They’ve hired another PayPal leader, and I’m honestly very happy about it. At this point, anyone would be an improvement over Tanya J. and Nancy C.

I just hope the new leader recognizes how much of the old leadership culture is still holding us back—and how slowly some teams in the digital space move.

I also hope they take a hard look at the ridiculous structure we have today, where it takes 5–6 stakeholders just to get a single button added to a digital page.

I’m really hoping this brings a meaningful cultural shift, with more accountability, faster decision-making, and a lot less bureaucracy.


They really need to get rid of more directors and VPs instead of ICs

OK, so I have sympathy for everyone who's impacted, and nobody deserves this. They don't need to get rid of all the directors and VPs because some of them actually know what they're doing. But seriously, and objectively, they should get rid of the ones who have no understanding of the ins and outs of the team. Their biggest contributions are taking credit for their managers' and ICs' work, creating unnecessary bureaucracy, and dragging everyone into endless, pointless meetings. The team/org would honestly run much better without them.


Bureaucracy

Dan talked about eliminating bureaucracy and said communication below Band 5 isn’t flowing effectively.

The reality is that nothing will change unless the organization is truly flattened. My organization just went through a massive reorg, and I still have two layers of Band 6 management above me—even though I’m also a Band 6 employee.

If leadership is serious about reducing bureaucracy, the conversation can’t stop at messaging. It has to include eliminating the excessive layers between individual contributors and the executive team.

Also I want to know what AD will do differently than D and Sr. Director.


Innovation Theater

Innovation doesn’t die because people run out of ideas.

It dies when meetings replace making.

When every experiment needs five approvals.

When PowerPoint or Keynote become more valuable than prototypes.

When politics outrank curiosity.

When protecting careers matters more than questioning assumptions.

When “alignment” becomes code for “don’t rock the boat.”

The irony is that the companies famous for disrupting industries often become experts at preserving the status quo.

You can hire the world’s best designers, engineers, and creatives, but if they’re rewarded for managing risk instead of creating value, don’t be surprised when innovation turns into theater.

Real innovation is messy. It creates tension. It challenges leaders. It makes some people uncomfortable.

If everyone in the room agrees, you’re probably not innovating—you’re just documenting consensus.

The biggest threat to innovation isn’t a lack of talent.

It’s bureaucracy wearing an innovation badge.

#Innovation #Leadership #ProductDevelopment #DesignThinking #CorporateCulture #Engineering #Creativity


Ford has become a monument to bureaucracy

The company is so top-heavy that management layers seem to outnumber the people doing actual engineering. Many of the best engineers—the ones who lived and breathed problem-solving—have long since left. What remains is an army of title-holders more interested in PowerPoint presentations, meetings, and career advancement than engineering.

The result is predictable: a growing shortage of genuine technical expertise and an organization that often struggles with problems that competent engineers should be able to solve routinely. Too many of today's so-called engineers couldn't design a simple cardboard box without forming a committee, scheduling a dozen meetings, and asking management for approval.

@j3+1kxyr77bx said it perfectly.


Layers of dead weight

I can't help but wonder what most of the people in management positions actually do. They check in, they attend meetings, they send emails... What else? What do they actually produce? What value do they add? We have so many unnecessary layers that just slow things down and create more work for everyone else. It seems like we'd be so much more efficient with fewer managers.


The Evolution of Product Management and Performative Bureaucracy

Industry sentiment increasingly suggests that more than 95% of product managers are simply not required. Founders and executives have openly stated that up to 90% of these jobs are redundant, as core coordination, user research, and execution tasks can easily be absorbed by engineers, designers, or business operations staff. This has triggered an internal crisis of faith, leading to the rise of "Frauduct Managers"—individuals who entered the profession expecting to make a significant impact but now feel like their roles are a scam, consisting of endless alignment meetings, drafting PRDs, and administrative overhead without any real authority.

The fundamental issue is that many tech structures are actually building projects, not products. The widespread "product mindset" has been pushed to a level of insanity, resulting in the placement of product managers in highly specialized technical areas like data/backend teams where they are completely unnecessary. This setup floods organizations with data while leaving teams no wiser, creating an information controlled hierarchy that suppresses technical talent. When engineering capacity is artificially bottlenecked by administrative layers, it merely introduces overhead, driving teams back to a state where Scrum Masters or even direct squad leads contribute more to actual team velocity and project success.


Management structure at T is a complete disaster

Too many layers and way too many people who think they're important but don't actually contribute anything. We spend our days in pointless meetings, dealing with endless back-and-forth, and watching people fight over territory instead of actually moving things forward. Nothing gets accomplished because everyone is too busy trying to look like they're in charge. Flatten the management structure and watch as things improve overnight.


Pointless middle management

We have too many people between a task's start and its finish. Too many people get in the way of completing anything in a timely manner. I swear, it's almost Kafkaesque at this point. Removing several layers of middle management would improve the workflow immensely. Sadly, I know it's not going to happen.


Pros & Cons : is it time Fidelity Employees join a Union

Pros (Potential Benefits for Employees)

Higher wages and better compensation: Union workers often earn a premium (historically ~10-17% higher median wages in comparable roles, though this varies and can narrow over time). In finance, this could address complaints about stagnant pay amid high living costs or performance pressure.

Improved benefits and job security: Unions typically secure stronger health insurance, retirement contributions, paid leave, and protections against arbitrary firing or mass layoffs (common in finance during downturns or cost-cutting). Better transparency in bonuses, promotions, and performance metrics is a frequent goal.
Better working conditions: Reduced burnout from long hours (especially relevant for analysts or high-pressure advisory roles), predictable schedules, safer reporting of unethical practices, and mechanisms to address high turnover. Collective voice can make it easier to raise issues without individual retaliation.

Voice and power in decisions: Employees gain input on policies affecting them (e.g., staffing, training, tech changes like AI impacting jobs). This can reduce feelings of powerlessness in large firms.

Cons (Potential Drawbacks)

Dues and costs: Members typically pay dues (often 1-2% of pay), which reduce take-home income. There may also be costs or lost wages during strikes or negotiations.
Reduced flexibility and individualism: Finance roles (especially in sales, advising, or management) often reward individual performance with commissions, bonuses, or rapid advancement. Unions can introduce standardized pay scales, seniority rules, or restrictions that limit top performers' upside or make it harder to differentiate rewards.

Potential for slower firm growth and job impacts: Higher labor costs can lead companies to cut investment, R&D, hiring, or automate more (e.g., shifting to robo-advisors or offshore roles). Studies link strong union power to slower employment growth and reduced firm profitability/equity value in some sectors. Discount brokerages compete aggressively on low costs and efficiency.

Adversarial relationships and bureaucracy: Negotiations can create tension with management. Grievance processes, work rules, and slower decision-making may reduce agility in a fast-moving industry. Strikes (rare but possible) disrupt operations and client service
Challenges specific to finance: Regulatory environments (FINRA, SEC), licensing, client-facing duties, and confidentiality could complicate bargaining. High-skill, high-pay roles (e.g., portfolio managers) have less incentive to unionize than lower-paid support or branch staff. Union experience in the sector is limited, raising risks of missteps.

Key Considerations for Discount Brokerages and Money ManagersClient impact:
Union actions (e.g., work slowdowns) could affect service quality, trading execution, or advisory relationships in a trust-based, competitive industry.
Firm response: Companies may resist strongly due to thin margins in discount brokerage or performance sensitivity in money management. Success stories are more common in retail banking than front-office or advisory roles.
Current landscape: Unionization remains rare but is seeing some NLRB-supported momentum in finance. Efforts often focus on customer-facing or back-office staff rather than highly compensated professionals.


Department Leaders??

The department lead role feels poorly defined. Team leaders are still carrying most of the delivery pressure, people management, prioritization conversations, and stakeholder updates. Instead of shielding teams or helping resolve conflicts, the role sometimes feels like an added reporting layer between directors and the people actually doing the work.


Hey Verizon, people if you wanna save money, be more efficient stop doing what you’re doing

Verizon’s side of the house seriously needs to adapt some of the ways Frontier operates because, frankly, Frontier has always done certain things better. Faster execution, scrappier teams, less bureaucracy, and way less unnecessary process wrapped around every tiny initiative.

If I get added to one more Slack channel for something that could’ve been a two-sentence message, I’m going to scream. The amount of overcomplication is exactly why work slows down.

And leadership needs to be realistic about the culture issue. There are people on both sides who clearly don’t even want to be here anymore. Fine — give those people strong packages and let them move on. But keep the people who actually care, execute, innovate, and know how to get things done without turning every task into a 40-slide deck and six approvals.

Not everything has to be “the Verizon way.” Sometimes the better answer is already sitting right in front of you.


Oracle - We bury your Talents

Oracle is still buried under layers of bureaucracy...............

The joke is we reach for Java even when a simple Bash script would do the job.
We build heavy frameworks for what should be lightweight data pipelines.
We take open-source software, wrap it, rename it, and present it as innovation
(Preact → OJet, Apache HTTP Server → OHS, and the pattern continues).
We talk about Java 26 to the outside world, while internally we’re still anchored to Java 8, maybe Java 17 at best.
We have 10 people maintaining a basic Makefile or CI/CD pipeline, but only 2 actually writing the code that matters.
We accepted JIRA but never promoted BugDB to external world. I remember BugDB team was sleeping without even REST API or changes for years.
We write thousands of test cases, yet the final validation still depends on manual checks. I remember same testcases ran every day in pipeline for 3-5 years continuously always passing.
We spend 1000's of lines writing CICD code, QA code for a Product code of just 10 lines. ( I remember for auditing a SQL file, we had 2 teams writing a new microservice)
We value people who gossip and go as a team rather than a game changer.

Jokes apart. when was the last time an executive actually sat with the team to rethink technology direction or for a futuristic directions. All they ask is document your ideas to Confluence and we will review. They take their favorites to meetings and show their faces.
The Outside world is changing a lot. The Talents are simply wasted without proper directions. There is a need of heavy change in top management layers specially reducing VP, Senior VP's and Directors who are not providing clear directions below and simply playing games.


Worst team you’ve worked with

For me, it's the procurement team. A $1000 payment can go over 6 months without any update. And they always direct me to another team A, and team a pointed me to team B and C. And finally it’s all of these 3 teams. Then they told me the payment is controlled by SHI. When I called SHI, they told me the vendor should have access to the link they provided.
Vendor provided invoice, then PO went to procurement again, one week before the deadline.

I escalated to VP, then they started to chase me down with PO.

What ridiculous