#salesoperations

Someone wrote this comment:

“This place is going to get sold. Writing is on the wall, one reason they are letting morale go to shxt. There is no family succesor in place to take over. Various business lines will be sold to various different outside companies, it won’t be just one massive sale. Will start in 2027 is my guess.”

I don’t have much time in Fidelity like most other people here, so I can’t really agree how good of a prediction this is. But if the Fidelity overlord was to sell, what’s gonna get sold first? What kind of customers are gonna be buying? What kind of offer would Fidelity take seriously? And which parts of the company are gonna be considered NOT for sale?

we keep cutting back on support roles while investing more in AI. $80+ M in severance costs in Q3, grew quite a bit. Sales ops has been hit particularly hard, AI is now handling work that used to require 100+. more salespeople added and AI engineers but need fewer people in supporting roles... the push to do more with fewer employees will continue into 2027.

Sooo, is the Client Executive model helping anyone close deals? Client Executives are getting pulled into every deal nowadays. I see them handling questions that sales should covered. maybe this works somewhere. maybe. yet i'm struggling to see the benefit if it adds another step, layers work, slows things down. i doubt that a CE can help win or grow a deal

Regions being merged into 4 zones. Everything remaining (sales channels and marketing ops) leaving regions and being brought up to HQ. Except tech ops (maybe)

Sales people only. No one else invited? Layoffs not affecting them?

We saw yesterday the announcements about our new sales orgs. We need our sales people to now move FAST but there is no support. Sales operations is now managed by RB (reporting to loss-making-CB) who wouldn’t know a customer or account manager if he tripped on them. all the support groups needs to hire in low cost locations now as Bandy clown 🤡 says so and yet RB is managing that as well at a SNAIL pace. Sadly people are leaving and the gaps will be there most of the year the way this non-sales-non-operations works

Why are so many reps in HE missing goal this year? A good organization has 70 to 80% hit goal. It appears HE will be below 50%! Is it poor performance by the reps? I'm new here, just trying to make sense of all this.

So with truly no CRO running sales these days, and Nasser the nightmare turning a blind eye to the people who matter, very curious if anyone is hearing is any impact to sales and sales leadership.

Was just laid off after over 4 years of working there. Can’t say it was unexpected since people seem to be randomly let go (people hitting quotas, high performers, average) and others that don’t seem to pull their own weight still there. Maybe they’re connected

There has been some rumors that Aneesha Shanoy might be leaving the company and that a new Revenue Operations restructure could be happening in Q4.

Has anyone else heard about this or have more insight? Would love to get a clearer picture if anyone’s in the loop.

Here we go again..

today