#process

I remember when I first joined the company nearly 20 years ago and for many years after my supervisors were very particular about the PDS format as if it made a difference. Be sure to put your biggest impact items first, use bullets, and other such nonsense. As if any of that would make a difference in the assessment meeting. It was all just a decoy to distract from the fact that nothing on the PDS really matters and it isn’t worth spending time and effort on because the whole assessment process is a joke.

To layoff TAC engineer, Sherlock is created few years ago to take case. Until now more and more cases should be touched by Sherlock first. He even can't handle an RMA case and can't understand customer's problem description.

What a stupid guy, he brings too much troubles for TAC engineer and now there is an "overwatcher" process to help train Sherlock.

TAC help Sherlock to layoff TAC??? What a stupid company!!! Customers are willing to buy stupid Cisco products and services? ridiculous

We spend a lot of time discussing what needs to be done. Then we discuss it again. And again. Meanwhile, the actual work barely moves. When did we turn into a company where every single thing has to be discussed into oblivion before anything can be done?

If you sent a job to the Total Remuneration department to be graded and the job description included "data entry" the job would most certainly come back with a low non exempt pay grade. But that is what the refineries have engineers doing, data entry. When drawings and equipment databases need to be updated, the process if for the highest paid and highest skilled people to sit at a computer and do tedious data entry instead of handing this off to staff. This is just stupid. And to add insult to injury, there is no org wide initiative to entertain work process improvement opportunities. If we raise this as an opportunity, there is no mechanism to hear it or act upon it. This breeds mediocrity. Let the engineers do engineering work and project management, and hand off the lower level work to cheaper employees. What are we doing here? How about you go back in the wayback machine and read Tom Peters instead of worrying about the cost of coffee and copy paper.

How many months in a row can someone be out of compliance before an action is taken? What's the sequence of events that follows?

What a joke, planned a internal system migration for April 1st and time booking codes have still not been issued 2 weeks later. Where has AI gone? Customers are laughing at this Mickey Mouse so called AI company who can't get their own processes to work. On top of this there is no urgency to resolve this P2 issue. Total incompetence of the highest level, someone should be fired for this.

I am asked to post "team-journal" every day bullsh-t confluence posts on what i do.

Apparently this is the "future" way, not real work, not real tasks.

I got a massive AI slop task which look like epic, then i read it and half is hallucination.... most of all now they asked me to pull some strange repo and talk with devin to post my "diary" to confluence.

When will this medical experiment end?

Things are so messed up at Xerox right now that I’m constantly running into situations where no one can give me a clear answer to ANY question. You ask one person and they point you somewhere else, and it just keeps going in circles. I know decisions are being made somewhere, but no one knows where or how. So everything gets brought to a crawl as I have to guess who can give me a straight answer. Like I said, a mess.

Getting anything done across teams requires going through multiple people. Even simple requests turn into long chains of communication, and by the time something actually moves forward, the urgency is usually gone. Collaboration is way more complicated than it should be.

The tool sprawl here is ridiculous. There's so much overlap and no clear guidance on what to use when. It makes everything more complicated than it needs to be. I spend way too much time just figuring out where things live.

I'm newer to the company and I find the on hand/back stock system completely crazy and not reliable. Then the priorities system is so weird. I think they need to figure out a better way for this.

It's too much expecting things to improve when it's not just one thing, it's everything. Change the leadership, but if we still have the outdated systems, the processes that require I jump through fifteen hoops to get something done, and the nonexistent morale among the employees, thing will hardly improve. This place needs a major overhaul, top to bottom.

Our new store manager has skipped the sale set for the last two weeks. The prices are just totally wrong throughout the whole building, and we are told to do overrides for the customers. Anyone else experiencing anything insane like that?

Anyone know when pds process starts this year? Haven't heard a peep.

1. Verbal
2. Email
3. Both
4. Fill up a form

What areas are going to be impacted with this change?

This is my third bank. All are bad, but this one is the worst. I come across stuff that seems like a remnant from the previous century. With all that fancy management and hefty consultant fees, you'd think they would have streamlined some processes by now. AI would short-circuit trying to deal with this place.

I watched Fiserv push out a whole group of older folks last year, because they were too costly. They wanted young creative types instead, so they brought in new people. Guess what? The company still runs exactly the same way. Same bad processes, same broken systems, same stupid decisions. They changed the employees but kept everything else. Now we just have less experience and the same mess.

where is the “button”? is there a “goto”? Is there an app?

does one send an email to the supervisor first before using the official avenue to HR?

From the time TIAA received my paperwork in good order until the time they transferred the money out, it took over 35 days. Like, wtf? Shouldn’t the more than a few days. What goes on?

Why can’t the offshore teams do the MI HIDE calls?

is there any fued between these two teams?

They always push each others work and delay the work for other teams?

simple changes, Needs CRM teams approval. Work blocked.
Simple approval from CRM, Appsec teams reviewed need more comments from them? Work Blocked.

when will there be a actual work done in this Fiserv?

Legacy Xerox Employees like to turn you in / setup red tape as much as possible.. almost purposely trying to add on multiple layers so that absolutely nothing gets done…. Things went out the door when the company they purchased to be the true backbone going into the future (Global) started transforming into XBS and the entire Global Business Solutions playbook that worked beyond dreams for soooo long was just thoughtlessly tossed it the trash …

Has everyone received the recent email from Team Communications outlining the updated process for returning team member equipment? I want to confirm whether it was distributed to all employees.

The latest version of the presence report contains a significant error. It assumes that all employees require 5 days of office presence; however, some organizations require only 3 days.

This tool fails to account for this variability and applies the five-day requirement uniformly. As a result, it inaccurately lowers the overall office presence percentage for teams operating under a three-day model. It is time to retire this ineffective tool, as it has repeatedly failed to produce accurate results.

I have never been through this before, and am wondering how they notify people of JE. Does an email invite for an HR group meeting go out? Does your direct supervisor tell you? How are you informed of your severance package? My team and I are so worried. I wish we would know what tomorrow and the future holds.

What should we expect to see? What time? Who will hear what?
Asking from Home Health - recently acquired from LHC.

Has anyone gotten been able to get an ada accommodation with MetLife? How easy was the process?

My take is that Services & Strategy is the most useless area of IT thanks to the SVP that Smurphy hired (surprise surprise). All they have done is introduced a dumpster fire of a process to "manage" demand and a half-baked attempt to prepare for RTO. Thoughts?

The constant restructuring has destroyed our operational efficiency. Processes are broken and no one knows who is responsible for what. It's incredibly frustrating trying to accomplish basic tasks that used to be simple.

I assume this email is the start of the process

Saw COED mentioned in a post and have heard it mentioned before but have no idea what it stands for or how the process works. It has to do with approving roles but that is all I know. Meets once a month? Who can shed light on this? What does it stand for? What does it do? Who is in it?

If leadership can dictate NO ONE can get a 5.
If leadership can mandate EVERYONE gets a 3.
If leadership can wholesale change merit increases.
Why have a review process?

TRM requests started going on....

I genuinely want to deliver a good service to our customer, but I’m constantly blocked from doing so. At this point, I’ve more or less given up trying.

The client wants something relatively simple, yet getting it done feels almost impossible. I don’t have the access, authority, or trust needed to make the required change.

Even with an agreed task, every individual step has to be re-approved by someone else — often with different interpretations or priorities. Eventually, someone may action it, but more often than not it’s done incorrectly. I then can’t see what’s actually been changed, so I’m unable to diagnose why it still doesn’t work.

The end result is that I often have to resubmit the same ask and hope that next time someone different both understands it and implements it correctly. It’s an incredibly inefficient way of working, and it makes delivering a quality outcome for the customer far harder than it needs to be.

What’s most frustrating is that management appear to see this as acceptable — even desirable — because we charge by the hour. The more friction there is, the more time is spent, and the more the client ultimately pays.

There has to be a better way, but I’m surrounded by people who insist there isn’t. We’re not keeping customers happy - we’re not keeping customers at all. They won’t be won over by a new logo or rebrand — they want the way we work to change. And while people continue to feel undervalued, it’s hard to see how that change will happen at DXC.

For those who have moved jobs internally, did the recruiter reach out to coordinate an interview with the hiring manager or did the hiring manager reach out directly to you? Also how long did it take to hear that you made it to the next round after your initial HR screening. Thanks!

Quite a bit of useless guys in that internal IT team with their review boards etc. What a waste of time. Did they fix it?

I've been in the accommodation process for some time (going on 2 months now) to get some workplace flexibility and I feel like HR is just dragging this on to try and make me give up on the whole process. Not only have I had my primary care professional provide a letter with their medical recommendation but they have also completed Truist's assessment form (redundant questions at that) - all saying the exact same thing justifying a medical accomodation. Now I'm hit with a "we need some more information in order to process this request."

Is this normal for those who have gone through this? This seems like such an unnecessary, painfully drawn out process for something fairly straightforward.

Why does Target think dumping millions into AI at a time when the business is struggling with fundamental processes and retailing execution is going to help?

Slop in, slop out

People first, then process, THEN technology

What is going on with the first two at target? Nothing.

Stop the BS like Vz did great for me , so sad to leave , bla bla sh-t ..... Vz doesnt care about you and most of your boss or old colleagues will turn their back on you even if you helped them make thousands of dollars.

be smart, leave a mess behind you.
erase all of those process maps , spreadsheets or business cases, and great ideas to mitigate risk or cost.

Put a PW on most critical files too.

to the commercial teams what about manually changing the cost base to show a great 40% CM while it's actually negative. ? You might be helping VZ in fact .....