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IHG Laying Off More Reservations and Customer Care IT Team Members

IHG has just laid of a number of US based IT team members from the Reservations and Customer Care teams. From what I understand other departments (Network Operations, Server Operations, Infrastructure Engineering, etc) IT team members in the US have also been laid off.

This is all in an effort to save 10 cents and outsource and off shore jobs. I would never recommend that anyone in the US works for this huge corporation. They do not care about you and once they get what they want from you, they will send your position overseas.


Forbes World's Best Employers 2026 - Top Companies To Work For

If employee engagement levels are a proxy for workers’ well-being and job satisfaction, then it may be time for employers around the world to reevaluate their organization’s status quo. According to a long-running study produced annually by Gallup—the State of the Global Workplace 2026 report—only 20% of employees across more than 140 countries report being engaged at work, and 40% of employees report feeling considerable daily stress.

These statistics don’t mean, however, that all companies have fallen down on the job when it comes to employee well-being. In fact, Forbes has partnered with market research firm Statista for the seventh straight year to evaluate companies around the world and identify those that support their employees by offering meaningful work, top-tier compensation, training in new technologies and more. The result is our ranking of the World’s Best Employers 2026.

To determine the list, Forbes and Statista surveyed more than 300,000 employees in more than 50 countries. The surveys, which were conducted online, were independent of any corporations so that participants could remain anonymous. Survey respondents were asked where they worked via an open-ended question with an autofill option, and corporations were eligible for consideration if they employed more than 1,000 people and operated globally.

Survey participants rated how likely they were to recommend their employer to family and friends, and evaluated the company on such criteria as salary, career advancement opportunities, work-life balance and company reputation. Respondents could also evaluate former employers (within the past two years) and companies they knew through their own industry knowledge and through friends and family who worked there.

The survey responses were then tallied and put through a scoring system that included data from the previous three years, with heavier weight given to the more recent data and to the evaluations from current employees. The corporations that earned the highest scores made our final ranking. And while the number of honorees per country varied based on the population and qualifying companies in each area, ultimately 900 companies, headquartered in 52 countries, made our list of the World’s Best Employers 2026, which is presented directly below.


A bit more than 2 cents...

I'd say pay is probably one of the highest causes of turnover for the company. I've been with Walgreens since 2016, and everyone who has left around me mentioned they're leaving to get better pay. Every store level position is highly underpaid for what is expected.

I'd also contribute the rising amount of daily tasks for every position in the store. When I started, I was a CSA. There was a short list of things that were done daily as an opening CSAs and a short list for closing CSAs. There's now a huge list of tasks for everyone and little to no time to thoroughly train people for it.

photo was simple back then, a few different projects to learn, and you could catch on quick. There weren't a hundred services staged around a photo like there is now.

In my opinion, Walgreens keeps increasing the workload due to terrible decisions to buy pharmacies that are going under (RiteAid). This, of course, increases the amount of scripts the pharmacy is filling and increases the number of customers the store is seeing on a day to day basis.

Just recently, I did two double shifts back to back. 6:30am to 10pm on Thursday, and 6:30am to 11:30pm the second day. How I didn't decide to turn in my keys yesterday is beyond me. My SM was hospitalized on Thursday morning, and I like my SM. She's actually a good boss. My DM was supposed to relieve me around 7 pm. on Friday, but he never did. I called, and he said I could close early at 8 instead, but only after pharmacy was done doing their quarterly inventory. They didn't finish until 11:30 pm, so the store stayed open, and closed at 10pm like normal.

Our support team is terrible when issues arise and do everything to put a bandaid on something, rather than fix it and be done. I can't tell you how many times I've spent hours on the phone just trying to get someone to tell me how to fix it rather than take me through a dozen troubleshooting tasks that I've done before calling them.

Customers are also a reason for high turnover for employees. We're not dogs or servants - we're human beings. Scripts aren't meeting promise times because there are 300 to 400 sitting on the counter to fill, verify, and package. Customers lose their fu--ing minds when they arrive and it's not ready to go when it was called in an hour ago. Customers lose their minds when we are out of stock on something they want. Employees start to lack empathy or will to help someone when they lose their sh-t for something simply out of our control.

So, as a result- you get overwhelmed, underpaid employees who are hitting the ground running, just to be knocked down by a company who continually increases a workload that is barely achievable on a good day, and impossible on a bad day. The customers then make it worse by being pi---d off at employees, leaving bad reviews or surveys. Then corporate a--holes come down on everyone twice as hard to 'do better' when there's no path to achieving that goal.

  • not my post, I copy/pasted it from a different thread where it was buried. It's a good post and deserves the front page.

BBB Contacts - Complaint

How accurate is the list of contacts below and who be the best ones to send a customer complaint to ?

TIAA
730 3rd Ave
BBB Serving Metropolitan New York
BBB File Opened:
3/28/2001
Business Started:
1/1/1918
Type of Entity:
Corporation
Business Management:
——-
Ms. Stephanie Bell-Rose, Managing Director and Head TIAA-CREF Institute
Ms. Lori Di-kerson Fouché, Senior Executive Vice President and CEO, Retail & Institutional Financial Services.
Mr. John Douglas, Senior Executive Vice President, Chief Oversight and Advocacy Officer
Mr. Rahul Merchant, Senior Executive Vice President and Head of Client Services & Technology
Mr. Glenn Richter, Senior Executive Vice President and Chief Administrative Officer
Ms. Gina Wilson, Senior Executive Vice President and CFO
Mr. Sean Woodroffe, Senior Executive Vice President and Chief Human Resources Officer
Ms. Thasunda Brown Duckett, President/CEO


Take up the Torch

I think I am going to have to move on and leave this in the rear view mirror, for my own wellbeing.

But in all honesty, I wish I had the resources to take down Humana and all of these for-profit health insurance corporations.

Because I truly believe that they are a major deterrent in our healthcare system’s betterment for our aged, disabled, and indigent population. Simply put, I no longer believe profits should go before people’s health. I am ashamed that I ever thought it in the first place.

I also believe these same corporations are turning their back on their experienced American citizen employees. And in doing so, it is not as much about financial savings as it is optics. It is truly shameful the path executive leadership has chosen to take at all of these same for-profit health insurance corporations.

I hope others will take up the torch that I will now be seeking to put down so that I can hopefully find a way to pick up the pieces and move forward.

May you all find success and true peace and contentment and happiness. That is my wish for you all!


Marriott picks Coke over Pepsi. BIG LOST!!

PepsiCo loses major corporate customer. Fiat Costco. Now Global Marriott.

https://finance.yahoo.com/markets/stocks/articles/marriott-coca-cola-announce-global-135547786.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAACOxJwc5TBLn8TFc1UGltv_KeyahbBEI_jn1cjXczjWyrIQAsjU0Xa1_ZF2XLYz4eC6Gxz9F-O0bsdyIc-UT0EOxPjtJl4Dlj_o1Cqsgro_NBgCIs3fbS-5oryhHfu_CH3AuMbMS9eCzmtc9AXCuhl0gHMBAMz5V4G5ZBXpmF7_O


MLRP Program

Besides the US, which countries are actually terminating for 2 NSI in 5 years? I know a lot of the countries we operate in have labor laws that don’t allow termination based on relative performance. Was HR hoping people wouldn’t know their rights when they sent the email saying it applies across the corporation.


Does leadership really think we are THIS d-mb

Do they seriously expect us to swallow the propaganda that these new policies serve our interests? Their "collaboration" narrative is as transparent as their eco-friendly initiative that conveniently eliminated all trash cans—forcing us to hunt for basic amenities like desperate nomads.

The "modern" open office design is nothing but a calculated insult—making us scramble for desks like it's some innovative breakthrough. And those sardine-can workspaces? They're not fostering collaboration; they're manufacturing misery. The hypocrisy is breathtaking when MW dismisses remote work with that condescending "blue-collar people don't get to work from home" remark—as if dragging everyone down to the lowest common denominator is some noble principle rather than a transparent power play.

Let's be brutally honest about where those "cost-cutting" savings are actually flowing: straight into their private jets, personal security details (if you're such a good person, why do you live in constant fear of your own employees?), and those obscenely overpriced box suites at sporting events. They're bleeding us dry to fund their elite lifestyle while preaching sacrifice.

This isn't corporate evolution—it's psychological warfare disguised as progress. They're betting we'll either quit from exhaustion or lay ourselves off through "performance issues"—or perhaps take that phrase even more literally if the pressure becomes unbearable. All while they prepare to offshore our positions or eliminate them entirely. It's not about collaboration or sustainability; it's about creating a cult of misery where your suffering directly funds their luxury.


It's fascinating to watch how much talent and potential gets squandered

Every single person here is unique, with something real to contribute. Specific experiences, distinct ways of solving problems, a whole stack of knowledge and skills built over time. You'd think that would make us the most valued asset in any company. Instead, FIS and most other corporations treat employees like interchangeable, inanimate resources. If that doesn't signal a profound loss of substance and direction in the economy, I don't know what does.


Valentines day - Love your Corporation before anything else

As valentines day approaches in the US remember everyone you are suppose to love your job and devote all you have to the mission of your corporation. Don’t be planning any dates, making reservations at nice restaurants for you and your partner. You need to be home working on your laptop to help improve the results of the corporation.

Showing your love in this way is how the corporation knows to let you stay though Feb 13th 2026. May 15, 2026 will be the next review of your loyalty. Just watch these dates and see how many of your co-workers were not able to put the corporation as the first love of their lives.


Belk corporate HR is shockingly out of touch with reality

Has anyone ever witnessed a corporate HR department in other jobs as disconnected as Belk’s corporate HR is from stores, corporate office and WFH workers, and store associates as Belk?

Literally 1 HRBP over 100 stores
Who is out of state. Questions about FMLA, Maternity leave, Doesn’t have a clue what’s happening in store, one HRBP claiming she was a previous belk store manager, yet gives the most manufactured, out of touch answers to questions that leave the person with even more unanswered questions. It’s simply called gaslighting 101. If you need H.R. please understand you will get four different answers to the same questions!!


BBB

Chris Conway is still listed as a company contact at BBB. Hasn't he been gone for months and didn't the company sue him ?

$$$$$$$$$$$&

Local BBB:
BBB Serving Metropolitan New York
BBB File Opened:
5/16/2000
Business Started:
11/1/1945
Business Incorporated:
1/3/1945
Type of Entity:
Corporation
Alternate Names:
Mutual of America Life Insurance Company
Business Management:
Mr. Stephen J. Rich, Chairman, CEO and President

Ms. Christine Janofsky, Executive Vice President and Chief Financial Officer

Mr. Chris Conway, Executive Vice President and Chief Revenue Officer

Subhang R. Shah, Executive Vice President and Chief Information and Digital Officer

Mr. Joseph R. Gaffoglio, CEO of Mutual of America Capital Management

Mr. Shannon Moriarty, Executive Vice President, Operations