#leadership

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What Bob's building?

Inherited environment, culture of stress, anxiety, uncertainty from Roger, added his own flavor of further uncertainty among associates.

When BME was announced, Rich was dead clear in sharing "everyone's going to be part of this model"

Since he didn't see eye to eye with Bob, he's on his way out the door now.

With the retiring of "squads, scrum masters, chapters", we will definitely see some BS made up titles with same responsibilities.

Why does Fido want to ruin the holiday season for all?


Why hire a CFO from Renault's leadership during major fraud and a $12B loss from joint venture ?

So really, the best option we had for a CFO was someone from Renault-Nissan's Excom during the time of a massive financial corporate fraud committed by Carlos Ghosn, and involved in a $12B loss to Renault from their essentially failed joint venture with Nissan?

That's the best we've got? What is it with Geoff wanting to bring on either his cronies, people bound to fail (e.g. Amazon, Walmart, GE) or c-suite colleagues from failed experiments?


From Top Performer to Target: Fired Without Severance After 20 Years

This company has become disgusting — the blatantly corrupt rating systems and hiring/firing practices are not only unethical, they’re borderline illegal. It’s only a matter of time before lawsuits force accountability. The so‑called leadership team has destroyed what was once a company I loved, and they made my final years here miserable.

I survived over a year of my toxic, cowardly boss trying to push me out. I battled him every step of the way and never backed down. Eventually, he dropped the hammer — but I’m proud I stood my ground. Now I can’t wait to join a better firm and work hard to bring business away from this pathetic leadership team.

I truly hope none of you experience the same fate. I never thought it could happen to me, after putting in so much blood, sweat, and tears and being respected by so many colleagues. But the reality is clear: if an insecure, jealous, and cowardly manager wants you gone, they will find a way.

For me, it’s time to move forward — stronger, wiser, and determined to make sure this toxic culture doesn’t win.


Why top level bosses travel to site often

It appears that top leadership has been making frequent visits to this site. While their presence may be intended to demonstrate oversight or support, it has raised concerns among employees about the underlying agenda. Many perceive this level of involvement as a form of micromanagement, which can be demoralizing for the broader team.

These visits are often conducted with significant comfort and catered hospitality, perhaps to maintain favorable impressions. However, this creates a contrast with how resource allocation is handled for employees at operational levels. When project teams need to travel overseas, cost-cutting measures are strictly enforced, with limitations on the number of travelers and budget constraints. This imbalance can lead to frustration and a sense of inequity.

To rebuild trust and morale, leadership could focus on transparency in their purpose for site visits, demonstrate genuine engagement with employees at all levels, and ensure that organizational policies reflect fairness and shared responsibility.


RAed and relieved

Unlike many now jobless, I’m close enough to retirement that this isn’t as bad. I do feel for everyone else and hope the bad times won’t last long, and that more jobs will soon be out there. We all knew IBM was doomed to fail sooner or later, and that they’d be coming for us in large numbers. I wish there had been more strategic thinking and stronger leadership, but it is what it is. To those who remain - stay alert and work on your future outside IBM.


What was already known, and what was already attempted?

When new leaders join a company, the first question they should ask is simple:

“What was already known, and what was already attempted?”

Without that context, accountability turns into retroactive blame, punishing people for outcomes they never had the authority to change.

Too often, long-standing structural issues are well known internally. They’ve been raised repeatedly by those closest to the work, but when prior leadership failed to act, the problems compounded. Calling that “lack of ownership” misses the reality, it’s an organizational stall point, not individual failure.

Strong leaders know the difference. They can tell who’s been quietly pushing to fix systemic issues versus who’s been coasting. They take the time to distinguish contribution from compliance, ensuring that institutional knowledge isn’t discarded in the name of “fresh perspective.”

I’ve spent years trying to drive meaningful change, often against inertia. But it’s difficult to stay motivated when leadership seems more focused on appeasing the next layer up than on fixing the foundation. If decisions continue to be made in haste, without understanding how we got here, the risk is simple: we’ll lose the ability to sell the products that actually work while chasing “new initiatives” that generate noise but not revenue.

Sometimes the problem isn’t that people don’t care, it’s that those who do care stop believing anyone above them is truly listening. Learn to identify them. Empower them. Protect them. Do that, and you might just build a team capable of winning again.
If not: good luck, and adios.


Women leaders

Earlier this week, my post was removed from here.
Hours later, HR quietly pinned a “Team Player” award on my profile, one I never applied for and don’t want. What I actually asked for was a clear growth path. Instead, my manager (who still calls one-on-one meetings “bro chats”) has stonewalled every promotion conversation. This week he announced a new Director role… filled by an external hire in India. I’m exhausted. If real opportunity now requires a passport and a 12-hour time-zone jump, just say it. I’ll book the flight.


Can You Imagine

Not giving the time of day to your number one supporter.
Tim Clark Said He's "P.O." Boeing Isn't Talking To Him!
Another 2 year delay with the 777X and Tim Clark
president of Emirates Air, gets the news from the media rather than Boeing.
https://youtu.be/kaCfTuk_9UA

Boeing is definitely #2 figuratively and literally.
https://youtu.be/1OgHjmWOWec

@OP+1k8v6k4md


The Truman Show is over

For anyone who hasn’t seen “The Truman Show”: it’s a story about a man who lives inside a perfect illusion. His entire life is a TV set. The town, the neighbors, even his wife and coworkers… all actors. They know it’s fake. They get paid to keep the illusion running so Truman never realizes the truth.

The employees in Truman’s world were enablers.

They smiled on cue, stuck to the script, and did whatever it took to keep the show believable. Not because they believed in it, but because it was their job. Because it paid the bills.

Sound familiar?

For years, that’s what we, Xerox employees, have done here.

We’ve watched the numbers collapse, the debt balloon, the rhetoric pile up… and we’ve kept performing.

We’ve called decline “transformation,” losses “investments,” and chaos “reinvention”.

We’ve applauded speeches that we knew were hollow, because the alternative was uncomfortable truth.

We weren’t fooled. We were complicit.

Now the walls of the set are falling down.

Let’s stop pretending we didn’t know. We all knew.

We saw the numbers slide quarter after quarter.

We sat through the town halls, clapped like it mattered, then went back to our desks to whisper the obvious: this company’s been dead for years; we’re just managing the c0rpse.

Why?

Because the salary was decent.

Because it was easier to play d-mb than to stand up and say the emperor had no clothes.

Because survival inside a dying machine feels safer than the uncertainty outside it.

Every spreadsheet, every “adjusted” margin, every fake pep talk… we saw it all.

And instead of calling it out, we became the extras in the show.

We smiled, nodded, and sold the illusion that Xerox was turning a corner.

But the truth is brutal: we helped build the illusion.

We traded everything for comfort, and comfort is what leads companies to de4th.

We knew the business model was obsolete, that “Reinvention” was just branding without any substance.

We heard the excuses: tariffs, macroeconomy, delayed orders, COVID (in 2025?)… and pretended those were answers.

Now the curtain’s down.

No plot twist, no surprise ending… just the arithmetic of brutal financials that don’t lie.

The problem isn’t that management lied: the real problem is that we let them.

We built a culture where truth was optional and optimism mandatory.

We rewarded obedience over thinking.

Every time we clapped at jargon, every time we stayed silent while the company hollowed out, we helped build the lie.

Now there’s nothing left to hide behind.

The show’s over.

Stop clapping.


Chris McCarthy Moving to 101 Studios/NBCU

Chris McCarthy being “let go” as co-CEO back in August was probably the first sensible decision Paramount’s made in years. The man’s entire career has been one long masterclass in failing upward. Now he’s probably slinking over to 101 Studios or NBCU to “collaborate” with Taylor Sheridan, who’s already planning his big exit from Paramount in 2028. It’s the perfect Hollywood farce. One guy can’t keep a job without wrecking it, the other’s counting down the days till he can cash out and ride off on a horse named Ego. You decide which is which. Chris somehow walks away with a multi-million dollar payout for achieving absolutely nothing, proving once again that in this town, being useless isn’t a flaw,it’s a business model. That's right, Amy, Liza, Laurel, Nina, and co.


Pride by Proximity: A BNY Masterclass in Selfie Importance and Optics Over Outcomes

At BNY, leadership isn’t something you do—it’s something you post about. In this gilded age of corporate theater, where substance is optional but hashtags are mandatory, BNY has perfected the art of appearing important while doing absolutely nothing of measurable value. Welcome to the House of Optics™, where the louder you are on Teams, the closer you are to God (or at least to a LinkedIn shoutout from someone with “Global” or "Head" in their title).

Let’s begin with the sacred ritual of the Selfie of Significance™. At BNY, no moment is too trivial to commemorate with a front-facing camera and a forced grin. Did you attend a 15-minute “Leadership Listening Session” where no one listened and nothing was led? That’s a selfie. Did you stand near a VP while they cut a ribbon on a building funded by tax credits and the dreams of displaced mid-career professionals? That’s a selfie. Did you walk past a banner that said “Innovation Starts Here” while wondering what your job actually is? Selfie. Bonus points if you tag the Executive Committee member who once waved in your general direction at a town hall.

But the real magic happens in the Testimonial Industrial Complex™, where associates are gently nudged (read: strongly encouraged) to post about how “energized,” “inspired,” and “humbled” they are to be in the presence of greatness—greatness being defined as someone who once said “synergy” in a meeting without laughing. These testimonials are often indistinguishable from hostage notes, except with more emojis and fewer demands. “Feeling so proud to be part of today’s strategic alignment session with our fearless leader!” reads one post, accompanied by a photo of a man in a Patagonia vest nodding at his own PowerPoint.

Leadership at BNY is not measured by outcomes, impact, or even basic competence. It is measured by decibel level and calendar saturation. The true leaders are those who speak the most in Teams meetings, regardless of whether they say anything. In fact, saying nothing is preferred—it reduces the risk of accountability. The goal is to be seen speaking, not heard making sense. Bonus points for using phrases like “double-click,” “value prop,” and “let’s circle back” in a single breathless monologue.

And oh, the meetings. BNY has elevated the Meeting as Performance Art to an Olympic sport. There are meetings to plan meetings, meetings to debrief meetings, and meetings to align on the outcomes of meetings that never had outcomes. If you’re not in at least six simultaneous Teams calls, are you even leading?

Meanwhile, the Executive Committee floats above it all, like a celestial body emitting vague strategic radiation. They are thanked profusely in every post, regardless of their involvement. “Huge thanks to [Insert EC Member] for their visionary leadership!” reads a caption beneath a photo of a hallway. No one knows what the EC actually does, but their names are invoked like corporate deities—part reverence, part insurance policy.

But BNY’s pièce de résistance is its Public Diversion Strategy™, a masterclass in distraction marketing. While morale craters and more layoffs loom, the company unveils a new building, a new partnership, or a new initiative with a state college mascot no one’s heard of. These announcements are accompanied by drone footage, branded cupcakes, and LinkedIn posts with captions like “So proud to be part of this journey!”—a journey that, coincidentally, involves replacing experienced professionals with interns and new college grads who think COBOL is a TikTok dance.

These partnerships are not about education or community impact. They are about labor arbitrage agreements with a side of PR frosting. BNY receives generous economic development credits to build “pipelines” of low-cost, inexperienced talent while quietly offboarding seasoned employees like expired yogurt. The message is clear: if you’ve been here long enough to know how things work, you’re a liability. Please collect your commemorative stress ball and don't let the door hit you in the a*ss on the way out!

And yet, the illusion persists. Awards, merit and promotions are given for “visibility,” not value. Promotions go to those who master the art of Strategic Echoing™—repeating what someone just said, but louder and with a slide. Recognition is bestowed upon those who “lean in” to performative enthusiasm, not those who quietly deliver results. The loudest voice in the room is assumed to be the smartest, even if it’s just reading the agenda out loud.

In this ecosystem, actual accomplishment is a liability. It implies you were focused on work instead of cultivating your personal brand. Worse, it might make others look bad. The safest path to success is to be loud, visible, and vaguely inspirational. Think TED Talk energy, but with less content and more acronyms. Afterall, who started this practice and how has this become the fabric of the Robin Vince BNY culture?

So what’s the lesson here? At BNLie, it’s not about what you do—it’s about what you appear to do. Leadership is not a function of impact, but of optics, volume, and proximity to power. The currency of success is not competence, but curated enthusiasm and PR hype. And the ultimate sin is not failure—it’s silence.

So smile for the camera, tag your favorite executive, and remember: the building may be empty, the strategy may be incoherent, and the talent may be fleeing—but as long as the LinkedIn post gets 100 likes and 450 impressions, everything is fine with the personal brand.


Quarterly Performance

When the only thing that “matters” is quarterly performance, leadership starts trimming everything that isn’t a number that moves the stock. Pay. Comfort. Flexibility. Those are the first to go.

Directors and VPs play it safe. They tighten rules not because they believe in them, but because they’re scared to stick their neck out. Fear trickles down faster than trust ever does.


Fiserv's stock analysts as useless WSJ (Paywall)

Picture caption: For Fiserv reported very weak results last week. One analyst told clients earlier to get out, but his competitors kept telling them to buy. (Caleb Santiago Alvarado/Bloomberg News)

Stock analysts’ favorite line may no longer be “great quarter, guys,” given all the attention it got—including an academic study.

Sound familiar? Yup every earnings call for the last 4 years (obviously with the exception of last weeks). We here had been sounding the alarm for several years. Too little attention is given to associates concerns in 'right sizing' too much authority to leadership.

https://www.wsj.com/livecoverage/stock-market-today-dow-sp-500-nasdaq-11-06-2025/card/are-stock-analysts-useless--9eGo3EYP3SrymMcq1bnS?siteid=yhoof2


Kakistocracy, welcome to Cargill

Kakistocracy is the rule by the incompetent.
That is, those who govern are the least fit to do so, but the most skilled at holding onto power.

5 Rules of Kakistocracy:

Incompetence: Promotions are not given to the most competent, but to the most loyal and ambitious.
Corruption: Those in power no longer work for the common good, but for their own interests and those of their network.
Weakening of checks and balances: Dissenting voices are silenced to prevent questioning of their decisions.
Manipulation: Lies are used to divert attention from failures and to shape public opinion in their favor.
Deceit: Mistakes are never acknowledged. They protect each other and shift responsibility elsewhere. Bad faith and dishonesty are no longer flaws, but strategies.

The reign of the incompetent has a bright future ahead.


Here’s the real deal

I keep seeing posts on LinkedIn and places that it’s a reset and Fiserv is a legacy company etc, I worked at Fiserv for 9 years and loved the place. What I saw post merger with First Data, is atrocious. The amount of layoffs and the total dismantling of a great company for short term goals should be downright illegal.

Frank is absolutely responsible for where Fiserv’s stock sits today. Instead of building on what made Fiserv great—long-term, recurring contract value driven by core processing relationships—he chased short-term gains. The repeated rounds of layoffs might have bumped margins for a quarter, but they stripped out the expertise and continuity that sustained core revenue for decades.

He never truly understood the value of the core franchise. Instead of strengthening those contracts, he diverted focus to Clover, which is built on shorter-term merchant agreements that simply don’t offer the same stability or lifetime value. That shift toward quick wins and short-cycle contracts is exactly why the long-term fundamentals have weakened.

In the end, he traded durable revenue for momentary optics—and the stock price reflects that.


This is how mediocrity becomes the norm.

In orgs that reward visibility over results, advancement goes to the safest pick, not the strongest performer… the chosen few keep things calm, nod along, and soothe the people above them…

Real competence can unsettle because it exposes gaps and weaknesses... when u do excellent work leaders are forced to confront how little control they actually have….So instead of building strength, these systems recycle timidity and value loyalty much more than leadership. Once the loop starts each layer shields the one above, and real talent burns out or walks. This is how mediocrity becomes the norm.


Clinical layoffs highlight leadership incompetence

Schrodinger began laying off the clinical team today. They’re also ending “independent” clinical development, which really closes the door on their entire clinical pipeline - especially since these poor performing assets have failed to attract any partner interest even after years of development. The Chief Medical Officer is also leaving.

These actions highlight the failure of Schrodinger’s executive leadership and board of directors. Their inability to deliver any assets that can succeed in the clinic is a direct reflection their incompetence, inexperience and ineffective leadership. There’s a repeated pattern of poor judgment, weak decision-making, and avoidance of accountability. It’s amazing that, despite this utter abysmal performance, the C-suite and BoD has not been held accountable. It’s time to clean house and find competent replacements that can deliver results.


Reassessing R&D Investment

Over the past 12 months, the Pune and Penang R&D centers has not delivered any significant new products or features that have made a meaningful impact on roadmap or revenue. Given the scale of investment, the output from these sites appears misaligned with expectations, and they should seriously reassess the strategy, scope, and leadership of this team to ensure a better return on R&D spend.


PULSE... ANONYMOUS... JK LOL

The company culture is built on a foundation of distrust, particularly regarding leadership and feedback mechanisms. Pulse surveys are treated as a joke; the promise of anonymity isn't trusted, and employees see no positive change resulting from constructive criticism.

Follow-up meetings feel like attempts to 'brainwash' employees into believing their voice matters, which is made worse by condescending 'family' and 'Vteam' rhetoric.

The most toxic part is that leaders are reportedly penalized if their teams are too honest, creating a system where compliance is valued over improvement. Leadership's communication is viewed as political and disingenuous, and the company feels like a hollow shell of what it once was.


Hubspot laid several off today

Mostly impacted middle management in marketing and engineering. However, some teams are entirely gone and being merged into different units. This has been going on in smaller batches throughout the year, but this is one of the first times leadership kind of addressed it. Coincided with Q3 earnings call, unsure whether c-suite discussed with investors.


The race to offshore America!

Job offshoring in the country is gaining momentum at an unprecedented pace. Major companies are making headlines that show it’s no longer confined to lower-level positions — middle and upper management roles are now being transferred to India as well. A striking irony: those who once designed and championed the offshoring strategy may soon find themselves among its casualties. (Some may feel gleeful at that thought.)

How do you stop it? A lot would need to change, but one thing is certain, the leadership that implements this will go down in history as saving society.


LIES

This group is closer to penny wize, dollar foolish than most. Here's why. Remember all the times BH mentioned de-layering and reducing decision making authority? The exact opposite is true. I know this as I look at the list of job grades of those recently axed. Nothing higher than manager and overall average job grade let go is 9. At the same time we (they) mint more VP's. The consistent and frequent additions to the "C" suite ONLY increases beaurocrocy, time and effort to approve low $, low risk investments. Lastly, the severance for these folks was drastically REDUCED compared to previous January layoff. The thing about boiling frogs is, they all end up cooked. Demand leaders with integrity, not these imposters.


They’re Trying Too Hard

L and D is posting on various platforms stating what a huge success the Month of Learning was.
No it wasn’t, it was the same failure it’s always been since the new group of leaders took over.
Everyone I’ve talked to says they didn’t get anything out of it.
They’re trying too hard to convince, I don’t know somebody, maybe even themselves, that they are really performing a good service to the employees.