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Impacts of AI at Cigna

Curious what everyone’s thoughts are on the AI impacts at Cigna?

Every time companies talk about “effeciency” it often ends up meaning fewer people doing the same work. Also with the recent job eliminations and the intense focus on improving effeciencies, it makes me wonder where things are heading.

Not trying to be negative or start rumors, just curious what others think about this. Is AI impacting your role yet? Any thoughts on how this might impact jobs at Cigna going foward?


Evotec Restructures, Cutting 800 Jobs and Four Sites

Evotec announced a new phase of its strategic reorganization. The plan includes laying off approximately 800 employees. Four company sites will also be closed as part of this initiative. This "Horizon" transformation aims to generate 75 million euros in savings by 2027. These cuts follow 600 previous job reductions between 2024 and 2025.

https://www.fiercebiotech.com/biotech/evotec-reveals-sweeping-800-person-layoffs-more-site-closures-restructuring-rolls


Speaking Up While Still Employed

Is it a good idea to speak on LinkedIn about what employees are going through inside a company while still working there?

I’m currently at Wells Fargo and honestly I hate the way some of us are being treated. I checked job openings on Workday and many of the roles seem to be in India while employees here are worried about their jobs.

Just wondering what others think is it right to speak up about this while still employed?


Wouldn't it be nice to just know what's coming?

Since the weekend, it's been all anyone in my office can talk about. And who can blame us? We're way past loving or hating our jobs. We're straight scared for our livelihoods. I can't be the only one lying awake thinking about the mortgage, the kids, the bills that always seem to appear out of nowhere. And yeah, I've been looking for other work. And no, it hasn't helped. Just made me more anxious.


I used to panic at the thought of getting let go

I don't do that anymore. For the last year I've been doing the minimum and nothing more. Took two certifications on their dime. Spend my days learning things for my next role. Resume is out there. If they want to cut me, fine. The severance will just be extra. I'm ready.


California Unemployment Filings Decline Last Week

Initial unemployment claims in California decreased last week. The U.S. Department of Labor reported this data. New jobless claims dropped to 42,065 for the week ending February 28. This figure was lower than the 42,563 reported the previous week. Nationally, U.S. unemployment claims held steady at 213,000.

https://www.redding.com/story/news/2026/03/08/unemployment-numbers/88998587007/


FT contract

The contract will be revoked and all the people servicing FT will lose their jobs, that's how this farce is going to end. They keep firing experienced people for a bit of saving and hiring unqualified juniors in their place. This is not a valid strategy and both the clients and FT feel that, and it's already happening. I wish it wasn't so but it will happen sooner or later.


Campbell Soup Cuts 205 Jobs in Paris Plant Shift

Campbell Soup is reducing its workforce at its Paris plant. 205 of 568 employees will lose their jobs. This change is due to a plant transition. Soup production at the facility ends May 1. The plant will now manufacture Prego Italian sauces and Pace Mexican salsa.

https://easttexasradio.com/campbell-soup-layoffs/


CEOs Cut Jobs Amid Economic Uncertainty and AI Focus

CEOs are increasingly implementing job cuts. Economic uncertainty and cost reduction are primary drivers. January saw the highest number of corporate layoffs since 2009. Wall Street often rewards companies that announce staff reductions. Some leaders also cite AI-driven efficiencies for workforce changes.

https://www.businessinsider.com/ceos-make-job-cuts-worries-about-economy-and-ai-impacts-2026-3


Why do we keep guessing when the next layoffs will hit?

After the last round of cuts and reorganization, which ultimately led nowhere, I've started viewing this job as temporary. I'm trying to build up my savings so that if my number is called, that buffer plus severance will give me some runway. I'm also exploring other opportunities, and if something pans out, even better. There's really no point in stressing. It's unkind to yourself and accomplishes nothing.


Burned out but stuck

I've become one of the twenty percent who carries the load and I'm now thoroughly exhausted. The other eighty percent show up, do the minimum, and clock out. I work late, fix problems, keep things running. I want to leave but I've got too much built up here. Years of vacation time, a team that depends on me, a family that needs my paycheck. Plus, the job market feels risky right now. So I stay and burn a little more each day. It's a terrible spot to be in. And to think, Nike was considered a great employee once upon a time.


I've been at Truist four years and I think I've finally hit my limit

The problem is the limit doesn't matter because the mortgage doesn't care. The kids' school supplies don't care. The car payment doesn't care. I have to make a specific number each month or things fall apart. So I keep coming back even though I hate it. Even though I'm exhausted before I even walk in the door. The worst part is knowing I'm close to breaking. I've never been someone who loses their temper at work. I'm the steady one. The reliable one. But lately I feel this rage building. A manager will give feedback and I want to walk out. I'm scared one day I won't hold it in. I'll say exactly what I think and then I'll be gone anyway, just with no paycheck. I don't know how much longer I can do this.


AI Risk Forecast

# Job Title Primary Function Why Risk Is Higher with AI
1 Technical Support Engineer Customer issue troubleshooting AI support agents and automated diagnostics reduce ticket handling
2 Customer Success Manager Post-sales adoption and engagement AI analytics tools automate monitoring and outreach
3 Inside Sales Representative Lead generation and qualification AI sales tools automate outreach and scoring
4 Sales Operations Analyst CRM reporting and pipeline analysis AI dashboards automate sales analytics
5 QA Engineer (Manual Testing) Manual software testing Automated AI testing frameworks replace manual testing
6 Program Manager (Non-Technical) Coordination and project tracking AI workflow tools reduce coordination overhead
7 Implementation Consultant Deploy Oracle SaaS for customers Standardized AI deployment templates reduce manual work
8 Systems Administrator Internal infrastructure management AI monitoring and auto-remediation replace routine tasks
9 NOC / Cloud Operations Engineer (L1/L2) Infrastructure monitoring and alert handling AI observability tools automate incident response
10 Marketing Operations Specialist Campaign management and marketing automation AI marketing platforms automate segmentation and campaigns
11 Recruiting Coordinator Hiring logistics and scheduling AI recruiting tools reduce manual coordination
12 Business Analyst (Internal Ops) Internal reporting and analytics AI copilots automate data analysis and reporting

Worried that AI might replace you? Check out this graph from Anthropic showing the jobs most at risk

Story by bgriffiths@insider.com (Brent D. Griffiths)

Anthropic economists say they have developed a new way to track how AI will upend the workforce.
Their new measure shows that AI use hasn't come close to tapping the full power of large language models.
Not surprisingly, they say the most exposed field is computer programmers.
Anthropic economists say that AI use is far from reaching its full potential to disrupt the labor market.

Using their new measure, they found the five most exposed occupations to be: Computer programmers, customer service representatives, data entry keyers, medical record specialists, and market research analysts and marketing specialists.

AI has yet to significantly affect the unemployment rate for workers in these highly exposed professions, economists Maxim Massenkoff and Peter McCrory wrote. The pair said there is "suggestive evidence" that the hiring of young workers in those fields has slowed.

Massenkoff and McCrory also wrote that there are a number of tasks and, in some cases, whole jobs that AI can't do, such as making legal arguments in a courtroom.

"Many tasks, of course, remain beyond AI's reach—from physical agricultural work like pruning trees and operating farm machinery to legal tasks like representing clients in court," the pair wrote.

The core of Massenkoff and McCrory's paper proposes a new way to measure AI displacement risk that combines real-world data on Claude usage with other factors, including tasks that are theoretically possible for AI.

Anthropic has been publishing real-world data on Claude usage for every state and Washington, DC, through their "Anthropic Economic Index."

By doing so, the pair said that they hope to pinpoint economic disruption more reliably in real time, making it easier to "help identify the most vulnerable jobs before displacement is visible."

"This approach won't capture every channel through which AI could reshape the labor market, but by laying this groundwork now, before meaningful effects have emerged, we hope future findings will more reliably identify economic disruption than post-hoc analyses," they wrote.

The measure, which they call Observed Exposure, shows just how far LLMs have to go to disrupt specific job tasks that AI could theoretically replace or augment.

"For instance, Claude currently covers just 33% of all tasks in the Computer & Math category," they wrote.

Dario Amodei has warned about the future of white-collar work
Anthropic CEO Dario Amodei has repeatedly sounded the alarm about AI job displacement. He has said that AI could replace up to half of all entry-level white-collar jobs in the next one to five years. Amodei has stuck by his views even as others in the industry, including OpenAI CEO Sam Altman, have questioned his outlook.

Massenkoff and McCrory's findings dovetail with a growing consensus that AI could eliminate most entry-level software engineering jobs. One of the biggest uses for Anthropic's Claude is coding.

Boris Cherny, creator of Claude Code, recently said he expects the title of software engineer to start to "go away" in 2026.

xAI CEO Elon Musk said last year that "anything that is physically moving atoms" will outlast AI disruption longer. The Anthropic economists found that the least exposed professions include cooks, motorcycle mechanics, lifeguards, bartenders, and dishwashers

It is worth noting that sweeping predictions of AI job disruption haven't always aged well.

Geoffrey Hinton, the so-called "Godfather of AI," said in 2016 that "people should stop training radiologists now" and that within five years AI would surpass humans in the field. A decade later, radiologists remain in demand. Hinton told The New York Times in 2025 that his prediction was too broad and that the timing was off, even as he was correct about the direction of AI progress.

AI disruption also won't affect everyone the same way, the Anthropic economists wrote.

Based on US Census Bureau data from the three months before ChatGPT's release, the economists found that "Workers in the most exposed professions are more likely to be older, female, more educated, and higher-paid."

https://x.com/PeterMcCrory/status/2029716715916198006/photo/1

@PeterMcCrory
Head of Economics at Anthropic.


If you think we're done with layoffs, you're not paying attention

Leadership is laser-focused on OPEX cuts, and every signal points to around 15,000 jobs still being on the line. That's the number floating around, the one nobody's refuted, the one we all know is coming for us eventually. Whether it happens next week or next month changes nothing in the end. It's happening. The only things left to figure out is how many rounds, and who's getting cut. Prepare accordingly.


Morgan Stanley Axes 2,500 Staff Globally

Global bank Morgan Stanley announced significant job cuts. The cuts impact three percent of its global employees. The company cited changing business priorities and individual job performance. These reductions follow similar moves by other large firms. Layoffs affect investment banking, wealth management, and investment management divisions.

https://uk.finance.yahoo.com/news/huge-layoffs-continue-tech-finance-135217128.html


Cascade 3 - Offshoring

Was in a meeting with managers a few rungs up the ladder than me when one of them fielded a question about "Reimagining". They mentioned that there's always been a "Cascade 3" and that it's happening in the next 3 months. They said more jobs will be offshored as a part of it but they don't know how much.

Has anyone else heard anything about this?


Campbell's Cuts Jobs, Shifts Factory Focus

Campbell's plans layoffs at its Paris, Texas factory. The company will cut 205 of 568 employees. Soup production will cease on May 1. The facility will now make Prego Italian Sauces and Pace salsa. This transition requires a smaller workforce.

Paris, Texas

https://www.wfaa.com/article/news/local/campbells-soup-factory-layoffs-paris-texas/287-ed71fa56-6a39-49f6-8921-db61b9d06f16


Capital One Cuts Over 1,100 Jobs After Discover Acquisition

Capital One announced layoffs affecting over 1,100 workers. These cuts are part of integrating Discover with Capital One. The affected roles include 532 at the Riverwoods facility. Another 69 Illinois residents and 538 remote workers are also impacted. This marks the second wave of layoffs since the acquisition last year.

Riverwoods, Illinois

https://www.cbsnews.com/chicago/news/capital-one-layoffs-riverwoods-illinois-discover-headquarters/


Does anyone still have any motivation left?

I sure don't. It's just a paycheck, with no hope that raises would even keep up with inflation. Between offshoring, AI hype, zero growth paths, and the constant threat of being cut for no reason other than bottom line, why even try? Working hard, doing overtime, delivering quality - it's all just investing in future regret.