#concern

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Optum Cyber Attack Round 2

Github has been down for 2 full days at this point, and all PADU approved apps are now blocked from accessing github and no one can sign into github.

The only explanation at this point is that there was another Change Healthcare style Cyber Attack or data breach. Even after all that "focus on security" from ESRO over the past 3 years.

Does anyone have any details as to whats going on at this point? My teams have been blocked across the board by this and we are all just sitting with popcorn, waiting for any update, and nothing is coming.


Comcast Social Handles Viewing Your Private IG & TikTok Pages

I have been here less than a year and noticed over time that in times of high anxiety whomever runs the Comcast corporate handles including @Comcast, @FWC26Philly (World Cup) views my personal instagram stories to monitor what I’m doing when I’m not in the office. Like during the week or weekend.

I brought it up to my manager at the time and she was shocked that someone one the team was doing that. Honestly it’s so creepy to me because I do not have a personal relationship with my immediate team due to how toxic, gossipy they were when I started. I am here to do my job, get paid and go home. Has anyone else has these “monitoring spirit” team members and how do you deal with them. Im also one foot out the door after the bullsh-t I have seen, the lack of accountability and corporate platitudes.


How did some of these people get promoted?

There are many in leadership who don't seem ready for the positions they're holding. Simple questions turn into long explanations, basic decisions get pushed around, and then everyone underneath them has to compensate. I don't understand how this became normal.


Wheels starting to come off this train wreck ?

I have a bad feeling after 3 consecutive layoffs in 12 months...

They took out the middle managers who were running the show. The VPs are now pretending to manage by threatening the ICs to make sure wheels do not fall off.

Titanic is heading towards the iceberg..Get your lifeboats ready.


Layoff October

For those who have posted that there are additional layoffs in October can you please elaborate more. What market your in? Is this across the company? I get it that there are always layoffs happening in this type of company but I thought we would be good for at least a year. I get people like to cause fear as well but is there actual proof of late October layoffs?


ODW CSG concerns

I think it’s time we start being honest about the current state of the new ODW CSG tool.

There are widespread reports from multiple sales teams that the tool simply isn’t working as expected. What’s even more frustrating is the almost dismissive attitude we’re receiving from some support teams when these issues are raised.

The problems are continuing to pile up.

Pricing is significantly different from what the previous tool provided, in some cases making quotes completely uncompetitive or nearly impossible to explain to customers.

Alignment simply isn’t there.

Issues are met with, “Raise a ticket.”

Those tickets can then sit for days before being addressed, only to be rejected for multiple reasons rather than actually resolving the underlying issue.

Work is now building up to two weeks old because we can’t quote. Projects haven’t been transferred over properly, creating even more disruption.

Front-line sales teams are being left to professionally explain delays, system issues, and unexpected price increases to customers, while often not having a clear explanation ourselves.

And this isn’t just an operational issue anymore.

People are genuinely struggling with the stress and frustration. I’ve personally seen people becoming extremely upset by the situation, and I can say that this is now affecting my own mental health as well. I’m certain I’m not the only person feeling this way.

My question is: is there an appropriate channel to formally report this, such as Ethics or another independent escalation route?

If multiple people independently document and report the same issues, at least there would be a formal paper trail demonstrating the scale and impact of what is happening.

Wouldn’t the logical approach be to pause the rollout, fix the underlying issues, properly migrate the outstanding projects, validate the pricing and alignment, and then release the tool once it is actually ready for production?

Right now, it feels like the front line is being asked to absorb the consequences of a tool that simply wasn’t ready.


United Way. Part of the cult

United Way is part of the VLO cult. Doesn’t impact earnings or stock price. But an attempt to influence communities and the company image. Especially around refineries, for when there is an explosion / fire / release of material. You will be required to contribute and told the amount.

After you leave VLO, they will tell United Way, and in a few weeks you will receive a letter from United Way suggesting that you continue your contributions. If you don’t contribute to United Way directly, they will tell VLO, and you will be contacted by VLO with “encouragement” to contribute to United Way.

The cult is like the Hotel California, you can check out, but you can never leave.


New work agreement and job security

There has been a lot of positive language around agreements concerning job security, training and finding alternative positions. On paper, that sounds reassuring.

But there is an important phrase that worries me:

“In case” an alternative position is found.

What happens when there is no alternative position?

And what happens when operational reasons are used to justify termination?