So I received an email that we are being sent employee badges soon. I have been work from home since Covid and haven't had an employee badge or reason to use one since then. No announcements about RTO either.

Does anyone know what the new regional structure will look like after they drop down to 3 VPs in GNT?

Pulse is optional but we are pressured to take it or else my store looks like a store with lots of concerns. Upper management with non stop pressure. The survey is good but the top top big wigs forcing it is BAD. So if you ask me it’s mandatory. If... — read more 

https://www.reddit.com/r/verizon/s/7gSIKrwdH4

I witnessed a sale yesterday where the individual selling never even printed a quote for the customer. Instead they built up an entire quote on tablet and told them about the mandatory pro setup charge and how we would wave it for them. However they... — read more 

Complete garbage!

Verizon is a train wreck stuck in mud. They have not improved or learned anything in years. Different year same leadership mistakes. They need a Maga like shake up and stop being cheap on infrastructure. From network to systems they cheap out and... — read more 

Did anyone notice a difference in the Q4 pulse survey? It looks like the question are geared toward leadership. The last comment box directly asks what action has been taken since the last survey. Maybe the new CEO is looking to make some changes for... — read more 

Exited last August via layoff with VSP. I often return to this board to see what’s happening. Hearing rumors of Oct 23 reminds me why I am so glad to be gone. 20 years in and glad for my gracious exit over a year ago. Bounced right into a new career... — read more 

Keep value segment and RIFs the Verizon teams. We have and will always be better than verizon. They want to pretend they know or understand what we do and Clearly they know nothing about prepaid. Heck, they can't get even get their Accounting... — read more 

RIF coming soon and notifications will be on 10/23. Believe it will be 6% across the company and all departments will be impacted. Thanks for the usual early Christmas present, Verizon.

https://www.reuters.com/sustainability/boards-policy-regulation/verizon-names-former-paypal-ceo-dan-schulman-ceo-2025-10-06/

Verizons 3rd party bet on customer service is still backfiring. They lose more customers than they gain just because of the incompetence and inability of those 3rd party teams.

So what's the big announcement in the download Thursday?

I wonder if Verizon will have to pay $100,000 to the government for each H1B visa holder to work in the U.S. under the new executive order. How many employees do we have with H1B visa and what departments?

A company like Verizon, which provides a consumer service, is fundamentally dependent on a healthy and stable customer base. By adopting a strategy that prioritizes short-term financial gains from cost-cutting at the expense of its workforce's... — read more 

Verizon's strategy of using technology to become more "efficient" and cut its workforce is harming employee morale. The company's relentless focus on cost-cutting and a perceived lack of value for its employees will, I hope, lead to a downward spiral... — read more 

Why do they need to send a verification code to the phone when we've already verified in store for and pushed click to call? When the customer doesn't have a phone because it possibly broken, it becomes an hour on the phone and yelling at the... — read more 

At least until spring. Does this seem suspicious to anyone else?

Not looking good so far can I bank on the iPhone launch or do I start slamming already?

Yes we are going to have fun in the future. we don't need to pay for a phone line. It is a car payment. We will cut it and will just get a land line. The past was the portable phone. The future is no more phone to hold. We can't afford... — read more 

We are going to see something crazy really soon. People will cut lines as they lose revenue and get laidyed off. The is going to mean one thing an one thing alone. PHONE PLANES MUST GO DOWN.....PHONE PLANES MUST GO DOWN. We can't afford india... — read more 

Do your managers help you make calls?

True? Another cost cutting move forcing employees into long commutes.

Network goes down due to our inglorious outsourcing Retail leadership cracking skulls to convert all the traffic walking in. This is what a sinking ship looks like ladies and gentlemen.

I barely even know what to say. This company will use you and use you. Relishing your output as you’re dying inside. If you try to do the right thing and get help for yourself, that’s when they will start looking at you. Do not work here.

Isn’t incentivizing customers to add new phone lines of service that they don’t need/want, that they are providing for no monthly charge, while giving them a larger discount on their upgraded device, and reporting them as new customer adds on our... — read more 

Like seriously, what does this guy even do that brings revenue for the company? Does his salary justify what he does? Absolutely not

Managers these days just hover over you to ensure you sell every little bit of stuff. They are willing to slam perks to customers without finding a need. There is no trust with that kind of micromanaging. There is no integrity in that kind of... — read more 

Hearing it will be Q3/Q4

Verizon will soon have the least amount of post paid subscribers.... Wait nvm BYOD +!!!!

I want to succeed here this is my first sales job, how do I climb to the top? Are there incentives or bonuses or other recognition I can get ?

Everyone that sets up a call should have to invite their manager. This would give their leader a chance to listen, contribute and give feedback to the call organizer. Results would be improved tone, less negativity and potential reduced calls if... — read more 

I just wanted to share some insight from the PACT side. Alllll day we are putting out d-mb-ster fires that PSO creates.. I found out that, as of 8/14/25, corporate stores using Click to Call will now receive dedicated PSO support, eventually that... — read more 

I thought there was something that came from Zav that expressed no beat up call, yet here we are at 3pm on a beat up call.

When do we stop and ask our Leaders how they are doing instead of having continuous conference calls on performance. Stores are run short on reps, and also districts are down on head count for managers; so we are running heavy on acting roles. You... — read more 

How is everyone doing so far? BYOD+ has helped me to get to 1.1 already!

Why is everything we do so half-assed? Who is approving these changes to our systems? The people in charge of ACSS, Omni, etc., are they smoking crack? We keep getting AI tools that are practically useless because the account itself takes ages to... — read more 

Why is everything we do so half-assed? Who is approving these changes to our systems? The people in charge of ACSS, Omni, etc., are they smoking crack? We keep getting AI tools that are practically useless because the account itself takes ages to... — read more 

It’s so bad that the manager is recruiting people to the union.