Do we get a bonus for this year in severance (YTD only)
Data & Analytics teams
Do we even know what's going on with those teams...?
Overall So much depression
Any you talk is just depressed & no way out.
DAN NEEDS TO GO
This deserves its own main thread not buried in comments on various ones. It’s no coincidence why things have been a fu--ing sh-t show circus since he came. I’ve lost trust and respect for this company, it’s truly sad how much damage has been done... — read more
Pulse
Apparently it looks like the participation is higher here on this forum than on Pulse.
So Quality Assurance is now Quality Control
And vice versa. What the actual….. Just changing names. Priorities…
Grandaddy Gutted Internal AI Program to Funnel $250M to Hand-Picked IBM Best Friend of 20 Years
USAA’s $250 million contract with IBM to build a Data and AI Center of Excellence (thx AU) is a textbook insider siphon built on premeditated sabotage. Upon taking office, Granddaddy systematically gutted USAA’s internal AI program, creating fake... — read more
Severance question
Is severance paid in one lump sum? Or is it like a paycheck every other week? Ty
For those laid off: caution
100% be cautious of this.. You’ll read a lot of people say something like “oh I got a job during those 60 days and kept the severance”. I did this. Lost my severance. Then got laid off two months later at my new job. 8 months later im back here. In... — read more
Laid off in Bank
And was on an approved leave of absence is that legal has anyone ever heard this happened before ?
How does the 60 day and severances pay work?
Do you still continue to get paid now that you’re considered non-active employee for 60 days and then you get your severance? just curious.
After 2 decades my boss just resigned
The boss was great and the only reason I have stuck around. She jumped this sinking ship for another external role and privately shared with a few of us the ship is sinking further with the new leadership we have all had to endure. Terrible AVP! ... — read more
Severance
What’s the current severance policy for those impacted? Can’t seem to find it in connect.
Ctrl+C, Ctrl+V, Ctrl+Bill-the-Members
The Bank data org tour struck a chord with plenty of readers, myself included — enough that I felt compelled to write Bank App Dev sequel, welcome back — same building, different floor. Where data org dysfunction looks like chaos, App Dev dysfunction... — read more
Town Hall culture getting cultish
I have 3 or 4 townhalls a quarter. The big kahuna, the company, the SVP org, and then the AVP has his too. I’m not very critical of the company or the leadership - but the obsession with townhalls and leadership pushing attendance seems strange to... — read more
More cuts today?
Should we be worried?
Bank layoffs today
Today was the 2nd of 3 rounds of layoffs bank has planned for 2026. The first round back in January was 5%, and today was half that amount at 2.5%, late October will be the final 2.5% to get to the 10% goal set in place by the BOD. The ones impacted... — read more
H-1B Extensions at USAA: Facts, Not Rumors
There seems to be a lot of misinformation floating around here, so let me share what I've personally seen instead of repeating rumors. Every H-1B case at USAA is handled on an individual basis. There is no blanket "H-1B purge." Whether an extension... — read more
Today people will receive notices
Post what area to see how big this cycle is.
Time to jump off the ship
After 20+ years it’s time. It’s not the same USAA and this leadership team is running it to the ground. Good luck everyone!
Any word on a marketing re-org?
The new CMO has been in office over 100 days now and I have heard a rumor or 2 that a re org in coming. Anyone else heard this or is it just an “every new leader does this so he will do it too” type of rumor?
Watching the slow death
There's a certain sadness in watching a company that once meant something turn into a shell of itself. All the potential, all the bright ideas, all the people who cared...it's all being wasted. Every reorg, every layoff, every bad decision chips away... — read more
Layoff Details
I’m hoping someone can be kind enough to tell me what is provided in the layoff package? Salary is for every 10k 2 weeks paid? (Been with USAA 7 years) ? But first, you get a 90 day notice? Benefits? I’d really appreciate it if anyone can give me the... — read more
AI token vs labor costs
Talks of AI token costs vs human labor is picking up steam. Brace yourselves.
Returned and regretted it
I quit five years ago and received and offer recently. I thought coming back to USAA would feel familiar in a good way. Instead, I walked into a building full of hopeless faces, a toxic atmosphere, and my first meeting was a layoff discussion. People... — read more
Hiring Freeze of Senior talent
Is the hiring freeze of external senior talent ever coming to an end? Only hiring happening is college hires, which is fine, but there is also a dire need of senior talent.
Racism is alive and kicking in USAA
Ever since Amala was brought in, bringing with her cohort of nationals, racism in USAA has been on the rise. Even after her being dropped, pendulum has swung too far where if you're a person of color you no longer feel you belong. It's not overt in... — read more
Vote in Annual Member Meeting
For those who love to see all these complaints and pity that fly around this forum, this is your chance to make a change. Go to your proxy site and vote as you wish. If there are enough of you, you’ll have your way. If you are too lazy to even click... — read more
Upcoming layoffs disguised as PIP’s
Many middle management folks have been given BE ratings and put on PIP. This is being used to eliminate jobs but not listed as “layoffs”, as that would garner too much negative attention. Brace yourselves!!!
Pto
Thinking about taking an external role. If so, will I get paid for unused PTO or should I use it all before I put in my notice?
Breach of Trust with Member Data
Juan just casually exposed that he and the Life company and the Bank president are mining member financial transactions in the Bank to determine what they pay other life insurance companies for life policies and annuities!!! That is illegal and... — read more
3p in fraud
Are we all not going to address that 3p is taking a lot of the work. Who is even supporting them and watching what they do? How is USAA okay with so many 3p overseas and in Mexico taking care of military families.
Smoky or Smoke and Mirrors?
Whoever had the idea to bring on a dog as the Chief Pawsitivity Officer is a genius. She’s super cute and everyone loves her. She has a fan clubs. Great distraction to the fires burning all around the Association as they lay folks off and cut back on... — read more
Promos for EMG but No One Else - Member Protection
How come the majority of EMG in Member Protection (aka Fraud/Disputes in the Bank) were promoted in the first half of the year (EDs to AVPs, and AVPs to VPs) but non-EMG employees can’t get basic promotions in place approved? Like seriously, you... — read more
Zero Loyalty
Anyone who thinks they are safe.. think again !!!! I've been around corporate environments long enough to see through the bullsh-t. USAA will throw everyone under the bus the moment it's convenient for them. They'll smile to your face, send those... — read more
We've lost too much knowledge
We can't have more layoffs. We've already let too many experienced people go and replaced them with new grads. The impact is obvious to anyone with eyes and it's only getting worse. More layoffs can truly harm the company and the bottom line in the... — read more
Is there a freeze?
Our manager has been saying we'd get two new team members for what feels like forever. It's been months and nothing. No new hires, no updates, no explanations. I don't know if there's an official hiring freeze or if the approvals just aren't coming... — read more
Please Stabilize. We are exhusted
This has been one of the most volatile Org changes period i have experienced in my 17 years at USAA. At the core we have amazing & inspiring mission. However behind curtains this has been messed up in last 12 - 14 months. Constant layoffs, rapid... — read more
SAFe Agile NEEDS TO GO!!!!
You want to know who isn't needed at USAA? Release Train Engineers Agile Coaches and name your favorite SAFe Agile role Story Pointing, Sprint Velocity, Comment Alignment, Backlog Grooming...these are all garbage activities to make talentless... — read more