Our team just announced a restructure and shifted people around and not replacing a Director who jumped ship. Another sloppy decision from a mediocre leadership team. Sinking ship here in SLOD and all we focus on is RTO
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I understand that sometimes change is necessary to keep up with the market, and that can be a good thing. But it feels like there are too many organizational changes that end up costing more than they save. I think leaders should be held responsible for these changes, but most of them don’t stay long enough to see if the changes actually work. Then a new leader comes in and wants to make more changes based on their previous experience, without knowing what was done before. If these changes are supposed to add value, why am I not seeing it in my insurance premiums? In fact, my rates have only gone up. So where are the savings? I am waiting for a response (tapping my foot)
How do they get away with eliminating roles, throwing the work on others without any sort of HR review of the role. If you’re doing more work, and the job of another person, shouldnt your job description now be expanded and deserve more pay? Sounds illegal.
Org changes are just a "Tuesday" in USAA. When I started there in 2018, there were org changes. There were more org changes each and every year. Each new senior executive would communicate a vision that somehow was never seen through to its conclusion. After two, three years max, that senior executive would be gone for another opportunity elsewhere. Then, there were more org changes. I think organizational changes and re-establishing of new strategic and operational-level milestones have become just something to keep executives looking busy. USAA is still a recognizable brand and it works well as a ticket to be punched for an executive's CV. I do not think USAA is evil or purposely ineffective. But I do believe that, for at least 8 years now, they have hardly achieved the transformational change that is necessary to maintain a competitive edge. Now, the idea of it being a sinking ship has been around for many years. And, the ship is still afloat. To use a better analogy, USAA is not a sinking ship. It is a ship with no port to call home anymore, and it is wandering aimlessly in a sea surrounded by bad weather and much faster ships.
This is literally every single group across USAA what else is new