I currently work at State Farm in claims. It is pretty draining. Most of the customers are ok but some just endlessly talk to where I can't even ask them questions or explain things to them lol. I like State Farm. The pay and benefits are great. I... — read more 

Can anybody in the know share more about it?

Do a significant employee cris, employees walking out, quitting, going out on short term disability, the company says they heard you. Issue with advancement, taking time off, pay etc. what do you think? Will they actually make things better?

They can't keep new hires. Employees are retiring and quitting. Everyone hates it. Not enough employees to do the work. Everyone is tied to their desk with constant threats on idle time. Constant changes being implemented making it impossible to... — read more 

Anyone who sits behind a CRT for more than 6 hrs a day is subject to serious health complications both mentally and physically and even moreso when the subject matter is depressing.

I think it’s about time to employ these “small” business losers and run it like a real insurance company

Love the fiction in these posts ... been a reader since covid. Keep the laughs going. I don't think I've read anything on here of any kind of accuracy. ET employee, 28 years

Anyone else see the news article out of Oklahoma City (KFOR news) uncovering emails from top executives related to SF claims practices Would not be surprised if some resignations and/or additional insurance commissioner investigations result from... — read more 

Please? I'd give anything to be shown the door with severance. I've grown to absolutely hate this place.

I'm beginning to hear more and more that the BPOs are not performing as expected. The hubs didn't perform as expected so why State Farm chose to go backwards and outsource work no one can explain, intelligently. to us. I guess we should feel... — read more 

For pension? I'd like to cash out and invest.

Maybe a GED

How does one go about filing a fair-treatment complaint at state farm? Hr doesn't seem to care and the blatant racism from a certain manager is unbearable.

Recently attended an Agency travel trip with the top SF agents in the company. The common feedback shared with Chairman’s Council and other executives during the trips sessions was agents have lost TRUST with SF senior leadership. Wow….That speaks... — read more 

Have anyone heard anything about life? Service to be exact? We have been told an AI system is being pushed to agents offices. Unsure if anyone has heard what’s going on over there.

Word on the street is some exec’s bonuses depends on large numbers of people getting fired or quitting. Just something I heard..

When will the layoffs pick back up again?

Why are Employment Layoff's increasing since 2025 (across the board) in every sector except Healthcare, and Education. The (Real) U.S. Economy is (Faltering) in (Many) ways, as seen in the FHA (Federal Housing Administration) Foreclosure rates... — read more 

Praying for an exit package.

I do not know why, but something about every post here on this site brought me to this old fav video. Yeah, I am GenX, interpret as you want, its art, but relevent lol

Change the reitrement and offer full earlier retirement. That will lower wfh employees, reduce salary expenses, and get the older employees just hanging around till 62 on out. Paying the half or less of their salaries for a couple of years is way... — read more 

I just saw a new department message about another round of underwriting associates getting moved to claims. Pages after pages of names, poor souls. For the folks still in underwriting: Has managment become more aggressive, threatning layoffs? I... — read more 

Hang on, its going to get alot worse.

I can’t believe the lolcow that is this executive leadership team. The email on change fatigue is the biggest joke in this company’s history. I think this is all intentional to force people out

I'm tired of seeing coworkers turn on each other. We're all in the same boat. The company doesn't care about any of us, so why are we wasting our energy on each other?

I laughed out loud when I watched KC's video message last week saying SF is now decided to slow the rollout of the Agent contract changes. Just another evidence of the incompetence of this executive leadership team. Sounds like someone didn't do... — read more 

Just a heads-up... firings are commencing at a rapid rate in certain areas. If you have many years with the company and the expectations lately have shifted until they feel like heavy proverbial noose...wiggle out of there quick! You will get no... — read more 

TM mentioned in my 1x1 from one of their meetings with the SM that the additional in office time is having the intended effect/results and believes that because of this "success" more time in office will come sooner rather than later. Could be... — read more 

News article from the near future: State Farm AI Bots Stage First-Ever Digital Work Stoppage, Cite “Hostile Spreadsheet Environment” BLOOMINGTON, Ill., May 14, 2028 — In what labor historians are already calling “the most polite rebellion in... — read more 

This isn't "efficiency helping workers." It's using AI to shrink the human side of the business while squeezing the remaining people harder. Classic corporate playbook: Automate repetitive tasks → reduce headcount/support → demand more output from... — read more 

Why does no one in our benefits know anything about our benefits since they closed the Operation Centers? Any time I call with a question they don't know. I want to retire at 55 and they can't tell me if I do if I can start withdrawals from 401 with... — read more 

So our TM told us today to expect a survey in the next couple of days about our interest in moving to Proximity. Said they're hiring over 600 CS jobs and over 80 Team Manager jobs in field locations all over the US. They said it was staffing... — read more 

I love survey time of the month. It’s hilarious that the company asks us each and every month about how we feel about them. Do they take it seriously? Absolutely not. Do they use it to weed out people who come forward to section and claims... — read more 

State Farm leadership is cookie cutter corporate garbage. When the person above and in front of them stops they put their head up their azz. Leadership no longer has the heuvos to defend and support their subordinates. It is each man for... — read more 

USAA just return 1 billion to its policyholders in Florida. Does State Farm have the ba--s to do the same in more states?

.....and no Tippy?

Has anyone else noticed that Joe Parks came from Pizza Hut (technically the IT affiliate) and when he was there he oversaw the implementation of AI. In May 2026 a NY franchise owner opened a $100M lawsuit against Pizza Hut because they forced AI to... — read more 

Anyone got any clue as to what the H is going on this weekend? Intranet says executive board meetings from 06/05-06/09. I’ve heard rumors Ed Rust has been spotted A LOT in Bloomington but it’s just a rumor.

Updated - F, 6/5/26. The purpose of AI - To enhance (Productivity), (Efficiency); and to provide (Cost-savings). Employees are a line-item expense due to (Cost of Salary, and Benefits) from a business viewpoint. These are the facts.

then allow the health insurance premium to remain as it is. people are hanging around for health care.