No worthwhile insurer would tolerate this. Here is the first sentence. You can gauge your own expertise by whether you have a panic attack reading it out loud. Health Care Service Corporation, a Mutual Legal Reserve Company, which offers... — read more
Microsoft Authenticator
Why is the response from HR and the team for people to buy a new phone, instead of just giving them a yubikey? I was in one of those training sessions, and lots of people are having issues to the point they've extended the deadlines. They gave... — read more
Holiday layoffs coming soon
Get the popcorn ready.
Getting rid of managers
It seems like it is difficult to terminate to mod level managers, Senior mgrd or directors. Does HR look at how much turnover there is under a manager? We currently have managers with one or two reports. Why even keep them here for that?
Layoffs in 2026
Should we expect any more layoffs this year?
Leaving HCSC for direct competitor?
If an employee is leaving HCSC for a direct competitor, would management just have them leave the same day they inform their manager, even if the employee gives 2 weeks notice?
Possibility of voluntary buyouts?
Given that some other companies are doing "voluntary" buyouts for employees, how likely would it be done at HCSC, but not just for managers/directors like the 2025 RIFs?
Is there a bias toward those over 50?
I'm hearing comments about PIP's and people feeling that they are being pushed out by HR over whatever the newest performance metrics are this month
Not competitive
This dude saying our benefits are competitive- what a joke.
Severance pay for fired employees (NOT layoff)
Does anyone know if HCSC pays severance to an employee that gets fired (and not laid off, made redundant, etc.)?
Any word on contractors?
I have multiple people across my teams that if are not renewed or converted will bring us to a screaming halt at Healthspring. They were hired on a contract-to-hire basis and I have only had 1 have it fully converted as promised. As a manager I am... — read more
Tough chapter. People don’t seem to matter any more
Pitting HealthSpring against blue employees seems to be the new strategy. It may not have hit you yet but it’s coming.
Medicare gains or losses this year. Taking bets below
How many thousands of members will we gain or lose this AEP? My assumption is we lose 500,000 overall. The Cigna states and Blue states membership will fall. What’s your guess?
Layoffs Healthspring
Lots of confidential meetings going on about job roles and productivity. Does HCSC conduct layoffs over the holidays! It was a No no on the Cigna side. It’s been way to quite.
Nothing better for IT to do on a Saturday night?
Seriously. Sending emails after 9pm on a Saturday night about phone updates is ridiculous. Get a damn life.
Customer Service Week
How did you all like your "awesome " customer service card from Flavia Flave?! Guess there will be flowers at the landfill
Employees be darned!
And now you know why the Blue Pulse survey was done before the open enrollment materials were released.
HCSC is going to ditch the Blue license soon.
Rumor has it HCSC is going to push the Health Spring brand nationally and ditch the blue association. Thinking people trust HCSC over the cross and shield.
Crickets about Medicare layoff
Why has it been so quiet??? Any updates on Medicare layoff and voluntary severance?
We need so much lipstick!
To pucker up and kiss the City of Dallas' butt!! Who thought only offering them an HMO policy was the way to go after they've only had a BVA policy? Oh, someone who has NEVER had to take calls from entitled members who want everything handed to... — read more
TX AG investigating BCBSTX
Very odd that nothing has come out from corporate comms on this. But no one wants the govt up their butt- especially with the Medicare and Medicaid business being the special project of Big M.
Let's Follow Barclays!
If full remote isn't on the table, a 2-day in-office cap is the only fair compromise. We should follow the Barclays workforce and stand our ground for sensible flexibility! Equal flexibility should be a company-wide standard, not a privilege... — read more
Will we see cuts or growth this year?
Anyone taking bets on our Medicare enrollment performance this year for the Annual Enrollment Period?
9/24 One Year Anniversary
Today marks the one year anniversary date for those laid-off on 9/24/2025. It was a shocking day! It brought out the reality that HCSC along with manny employers have no respect or appreciation for its employees as a corporation. It confirmed the... — read more
Repost as it was not addressed at the Townhall - What is the reason?!
Why are we still dragging ourselves in three days a week when nearly 80% of the workforce is fully remote anyway? Make it make sense. Moving it to 2 days would literally fix half the morale issues in one swing. Easy! And can Chicago offices please... — read more
Toastmasters!
Is our leadership aware that we offer Toastmasters? Or continuing education? My blue university??? Their speaking skills are appalling.
Town hall.
This is nothing more than a dollar tree motivational speech. And how about we fix out technology so we don’t constantly lose connection?
Halving the MA footprint already
Per Modetn Heslthcare- HCSC is cutting the Medicare advantage footprint in half already. Why have we not been told this?
External applicants
Are external applicants ever seriously considered for roles? And is HCSC even hiring right now or are the job postings all fake? Mixes messages as our department says there is a hiring freeze yet new jobs are posted daily.
Please Clap. Thoughts?
We would like to hear why you love this slogan. Thank you for your attention to this matter!
At 11:15 every morning
At 11:15 in the morning whether you’re working in the office or from home your laptop takes a photograph of your screen to monitor what you’re doing. Don’t believe it? Close all your windows at 11:13 and watch what happens at 11:15. Between... — read more
Did You Know?
Did you know that 250 HCSC employees retired last year? Did you know that the number is 300 and counting this year? HR er um the "People" division knows. But they're talking about it as a trend, not another indication that the culture is in the... — read more
Possibility of HCSC adding ROTH option in 2027?
those are many unable to add catch-up contributions because of no Roth and income limits, did anyone hear about the possibility of HCSC adding the Roth option for 2027
Blue Pulse Coming
Remember not to participate. Immediately send the email to the recycle bin where it belongs. They clearly have showed that they don't care, so, why even participate? If the responses are low maybe they will do something. The responses have been... — read more
Which will be more exciting….
Which will be more entertaining- Maurice “ what is your favorite ice cream flavor” town hall that he tells people next slide, or the burger recipe contest with Big Jim???