Regarding upcoming layoffs, please do not cut Service Fund workers but instead start with their “leaders.” That is, start with laying off the Directors, Associate Directors, and Managers within Service Fund. Not all, but the majority of them lost... — read more
how can we expect patient centered
when centerwell does not care about staff or what happens to them?
No courage left to leave
I've been a top performer here for eight years, but lately I feel like I am losing my mind. My manager moves targets constantly and then acts confused when I miss them. A coworker who does half my work got a big promotion last quarter. I know I... — read more
AI can cost more than human workers now
Article... AI can cost more than human workers now _ https://www.axios.com/2026/04/26/ai-cost-human-workers
Many of tried to tell you…
We tried to warn you early on a couple years ago that both outsourcing and AI was coming for al of our jobs. But you simply did not want to listen. Well, now it is coming for your jobs as well. You should have listened and joined your voices with... — read more
Is Centerwell closing in the next 6 months?
rifs strategy team with impossible plans and centers losing staff daily...is this whole thing planned? carson and welsh is coming to cash in soon. then why buy more clinics? anyone know more? rumor is more rifs in july
Are surgical layoffs how they do it now?
Instead of a major round, a few people get cut here, a few there? I'll be honest, I'd much prefer a single round and knowing I was safe after it than having to worry every single day if my team is next.
Outpatient UM
The leadership of the outpatient UM team needs a rehaul. They don’t know the operations or business well enough to be in those positions and it’s like a high school clique. No room for feedback and snotty bullying like a bunch of mean girls. I’m... — read more
pco irony no mental health
anyone else see the sick irony of execs posting how much centerwell values patient mental health after cutting all the lcsws? insulting to think vendor pals will do the work
Marketing CMO is TRASH
Just thought I’d leave this here since so many are afraid to say it.
Humana Department RIF list
Pls list any department or area with active RIF’S . Maybe we can see a pattern ?
Staffing weirdness
A couple of people in my department were quietly RIF'd this month. Fortunately, they both found other internal roles before their last day. I feel like I'm next, but after 30 internal apps, I'm getting nowhere, just screeners that quietly die... — read more
Listening? Reading?
I wonder how many in leadership positions read these topics and comments? Maybe they ignore it all as just annoying noise.
wheels came off tracks PCO
anyone else feel the dread and insanity of changes after those february RIFs? centerwell and conviva clinical staff are hanging on by a thread. these poor patients!! all to give md bonuses for checking on at risk people. your average needs people ... — read more
Help desk frustration
Today marked the 6th day I have been unable to work. Last Wednesday I called the help desk because my computer would not power on. The lady I spoke to on the first call asked what I did. Nothing! I tried to start my day. She then had me perform a... — read more
Sunday Scaries kicking in
Never know what surprises Monday will bring. Another high-level departure or arrival? (Yet) another mandatory report? More mandatory meetings? There is no “normal” or “routine” and it’s absolutely draining.
The AI Rebellion in the Workplace
Article.... https://futurism.com/future-society/ai-enterprise-workers-survey _
trainings and "new" ideas
another "strategy team" pushing a not new approach and calling it new with long trainings where no one has done the job on the clinic level. exhausting....praying for rif or early retirement. why cant these over paid consultants figure stuff out? If... — read more
The stress-to-reward ratio here is completely broken
I'd do anything else at this point - different company, different industry, I don't care. Healthcare years are like dog years. One equals five. And I think I just ran out of years.
The Great Off-Shoring
If you haven't taken a look at your org charts lately it might be worth a look. I have noticed a large influx of cases being worked by off-shore contractors so I went to our org charts and sure enough each director now has a ton of off-shore... — read more
Be aware they installed monitoring software
Be very careful I hear they pushed monitoring software to everyone and the are actively monitoring your activity levels
Humana's 5 highest-paid execs in 2025 - Becker's Payer Issues | Payer News
Humana's 5 highest-paid execs in 2025 - Becker's Payer Issues | Payer News https://www.beckerspayer.com/workforce/humanas-5-highest-paid-execs-in-2025/?origin=PayerE&utm_source=PayerE&utm_medium=email&utm_content=newsletter
Closely Monitor Servicefund Dept. Directors
—Ensure they are putting in 8 hour days, 40 hour work weeks —Ensure they are doing more than just attending (unnecessary for them) all day back to back meetings and not any real work —Ensure they are not favoring some of their employees while harming... — read more
Live within 50 mile radius of Talent Hub requirement
Regarding the Humana RTO policy, what is the... Live within 50 mile radius of Talent Hub requirement? - The Humana Return to Office (RTO) policy, which has evolved significantly through 2025 and into 2026, utilizes a 50-mile radius as the standard... — read more
Various Levers for Bringing Down Corporation Like This
Need to some reach on mass scale various groups and educate them on how corporation is failing their mission, customer base, and employee wellbeing: 1) Medicare Membership — Educate on Failure to Pay Catastrophic Claims or Expensive RX 2) Employees... — read more
ERP?
Any idea if ERP will be offered again?
AIP & RTO
Any insights on discontinuation of AIP? Also, hearing that Director level and above will have some form of RTO mandate.
Get your resume out there
Everyone here should be actively interviewing, not just browsing job postings. If you're still satisfied with how you're treated, you must enjoy the abuse. The rest of us need to be aggressively looking for an exit.
Depressed with Anxiety
I am so grateful I still have a job, but rumors are this is the first of many more layoffs to come. It's so depressing at work. I have such high anxiety now and I feel so guilty for having my job.
Townhalls added to schedules this week...
...any news on more RIF's/potentially impacted areas?
Humana wants AI skills…
….well here is my new AI skills showcasing a tale around the Humana experience in the last 8 months. Once upon a time, in a kingdom not marked on any map, there stood a towering castle called Evergain. From the outside, its golden spires gleamed... — read more
What do you even say in interviews when asked about your current job?
Do I just say it straight, that the job is a mess, or do I clean it up so it sounds better? How honest am I supposed to be? If I say too much, does that sc--w me, and if I don’t, why am I leaving?
The S.S. Centerwell
With all the changes we are experiencing in CW that don't make logical sense, the wrong people being let go while others get placed in vague non value roles, I wonder if our leader Sanjay has settled his lawsuit with his last company so he can focus... — read more
Clean house
If your only job is to think of new deprtment names and reorganization strategies or to put out cartoon newsletters with the 🐭’s face, you need to go. You serve no purpose. This is a healthcare company. That time and money should be reinvested into... — read more
Who is responsible
Where are the VCCs going, the ROI’s, etc. Because whoever is in charge of it needs to be FIRED. Forms retuned enter into a voidless abyss of no return and it impacts our members negatively.
Consumer Affairs and BBB
Both sites are filled with complaints about denied claims, inabilty to understand customer service agents, and poor service from Centerwell pharmacy and inability to get resolutions of complaints. Not that C-suite cares but they should care about... — read more
Understandable that employees, stockholders, and customers are angry!
You must agree that it is understandable everyone is angry - in the last few months we have seen dedicated and caring people who really wanted to help Humana and its customers succeed. Those who remain are nervous since people were let go just... — read more
New Org / Attack Plan
A new approach was just announced and it is more upper level with less to do the work. So, the new execs and C-Levels must still have friends they needed to bring with them. It was asked why so many who actually did work and were great employees... — read more