#outsourcing

What happened to punching back? Elon pushed him and he fell over and broke his hip. Dan is a crook all he came here to do is to finish destroying a great American company by firing Americans and continue outsourcing. Him and Hans need to be in jail

What happens when you hire an ex Mars Candy Bar executive to the the TOP DOG of IT at the worlds largest HealthCare insurer? You see more and more system outages, security breaches, P1 global impact incidents, and more off shoring. AEP this year is going to be a disaster across all segments, E&I, Medicare, you name it. How is that little tu-d still working here and not only that now CEO of another segment?

Layoffs today in Global Internal Audit, Enterprise Actuarial, and Global Legal & Compliance. Post here if you have the details and numbers. Continued outsourcing throughout the company and a pattern of not filling spots when people quit. Tim Sweeney said just the other day that the company has grown its capital more in the last year or two than in the previous 110 years. I guess that’s not enough. It will never be enough. Just like he and every other CEO will never be satisfied with their compensation. It can always go higher.

I just received notice that several large companies, all linked to McKinsey Consulting that all followed the same directions to layoff folks and outsource them over seas to save money, are now involved in a federal investigation. As the investigation continues I am sure many other companies will be identified as well for replacing US workers with lower cost overseas employees when there were/are willing and able US based employees to do the jobs. Over 3 million US jobs have been outsourced overseas across these companies.

Check the news as of October 8th 2026.

#BreakingNews: The US has suspended Infosys, TCS, Wipro, Cognizant, HCLTech and Capgemini from the Permanent Labor Certification (PERM) programme, amid investigations into alleged H-1B and PERM abuse. US Labor Secretary Keith Sonderling says multiple federal investigations are ongoing.

Something finally being done about H1B. Will GCC be next?

Companies that replace American workers with cheaper labor in India are prioritizing profits over people, undermining the livelihoods of hardworking families and contributing to the decline of the American middle class. This practice not only exploits foreign workers but also betrays the trust of American employees who deserve fair opportunities.

With tech layoffs still a concern, the federal gov is now taking action against eight major tech and outsourcing firms over their use of the employment-based immigration system.

Cognizant, Microsoft, Infosys, Capgemini, Adobe, TCS, Wipro and HCL are being suspended from PERM, the labor certification process used for many employment-based green cards.

PERM Visa bans for TATA and others

https://www.news18.com/world/us-suspends-microsoft-infosys-tcs-wipro-cognizant-green-card-programme-over-h1b-abuse-10373451.html

The Department of Labor has suspended eight major technology and IT outsourcing firms from participating in the PERM program, which allows companies to sponsor foreign workers for U.S. green cards. The affected companies include Microsoft, Adobe, Cognizant, Infosys, TCS, Wipro, HCL and Capgemini.

https://economictimes.indiatimes.com/nri/work/cognizant-infosys-tata-wipro-hcl-among-8-it-firms-suspended-from-us-green-card-programme/articleshow/134795461.cms?from=mdr

“Today, the U.S. Labor Department froze the PERM green card program for Microsoft, Adobe, Cognizant, Infosys, Tata, Wipro, HCL, and Capgemini over allegations of VISA FRAUD and DISPLACING LAID-OFF American workers.

The government will no longer accept or process green card applications from these firms. This freeze cuts off any current visa worker’s pathway to permanent residency, which will cause many high-skilled foreign engineers to leave these companies.”

Comcast uses all 8 of these companies. Fraud? The impact of this may be enormous.

Email the secretary of labor with all of Verizon’s labor violations and outsourcing. Hans ruined a great company and Dan is accelerating that demise by continuing to outsource and reducing American workers

The Labor Department just suspended eight major tech and outsourcing companies from the PERM program, including Cognizant, Infosys, Capgemini, Tata, Wipro, HCL, Microsoft and Adobe.

This one has to really sting for Stinky.

AT&T has laid off thousands of American workers while pushing RTO, outsourcing work and chasing cheaper labor overseas. Now the government is putting some of the biggest players in that model under the microscope.

And when you eventually come begging the people you laid off to come back because your H1B and outsourcing plan isn’t working, don’t be surprised when they tell you: HE-L NO!

They haven’t forgotten how you treated domestic American workers while letting overseas employees do whatever the fu-k they wanted.

You can force RTO and lay us off. You can ship the work overseas. But you can’t expect people to forget. F U!

Starting at the top this time? Wonder how many other SVPs are out....

Continued outsourcing of our core network....

https://www.sdxcentral.com/news/verizon-exec-overhaul-claims-chief-network-officer-adam-koeppe/

Worked for the company for many decades, they let me go because they were outsourcing to TCS. They took what was an incredible IT team both onsite and operational and left it in the hands of a third world country. They sacrificed years of experience and knowledge to save money and outsource to a team that can't replicate the experience the company once had.... All to save money. Shame on this "American" company.

Especially in CM's area. I know he has been trying to outsource (almost) everything to India but looks like it's finally happening? Worse part - they are asking US folks to train their India counterparts before being laid off! Merciless and Brutal.

Just heard another group in IT was told that they are replacing them with contractors. People in the group have an undefined amount of time to find a job elsewhere in the company or who knows what will happen. Should be interesting to see how this plays out.

Offshoring jobs to Bangalore and managed service providers (MSP) is not actually saving $. DW touts structural cost savings, but it's just pushing cost elsewhere through bloated headcount in MSP's, rework, and travel and meetings to/from the GBC's. There are a few areas where it might help, but overall it's a sham and a lot of the moves aren't saving $.

An on point post from @bs+1m3c7z5m2.

It's starting to feel that way.

This is the fate of all big banks' workers - destined to be outsourced. No politician across both aisles will stop this because of lobbying and campaign contributions.

𝗖𝗶𝘁𝗶 𝗧𝗮𝗸𝗲𝘀 𝟭 𝗠𝗶𝗹𝗹𝗶𝗼𝗻 𝗦𝗾. 𝗙𝘁. 𝗼𝗳 𝗢𝗳𝗳𝗶𝗰𝗲 𝗦𝗽𝗮𝗰𝗲 𝗶𝗻 𝗣𝘂𝗻𝗲

Pune’s Global Capability Centre (GCC) ecosystem continues to see significant expansion, with 𝗖𝗶𝘁𝗶 𝘁𝗮𝗸𝗶𝗻𝗴 𝗮𝗽𝗽𝗿𝗼𝘅𝗶𝗺𝗮𝘁𝗲𝗹𝘆 𝟭 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝘀𝗾. 𝗳𝘁. 𝗼𝗳 𝗼𝗳𝗳𝗶𝗰𝗲 𝘀𝗽𝗮𝗰𝗲 𝗮𝘁 𝗣𝗮𝗻𝗰𝗵𝘀𝗵𝗶𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗛𝘂𝗯 𝗶𝗻 𝗞𝗵𝗮𝗿𝗮𝗱𝗶, 𝗣𝘂𝗻𝗲.

According to the announcement, this is 𝗖𝗶𝘁𝗶 𝗜𝗻𝗱𝗶𝗮’𝘀 𝗹𝗮𝗿𝗴𝗲𝘀𝘁 𝗼𝗳𝗳𝗶𝗰𝗲 𝘀𝗽𝗮𝗰𝗲 𝘁𝗼 𝗱𝗮𝘁𝗲, marking another significant step in the company’s workplace expansion in Pune.

Citi’s association with the Pune location dates back to 𝟮𝟬𝟭𝟮, when it began operations at EON Free Zone.

Today, 𝗖𝗶𝘁𝗶 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗖𝗲𝗻𝘁𝗲𝗿𝘀 𝗶𝗻 𝗜𝗻𝗱𝗶𝗮 𝗮𝗿𝗲 𝗵𝗼𝗺𝗲 𝘁𝗼 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝟯𝟱,𝟬𝟬𝟬 𝗰𝗼𝗹𝗹𝗲𝗮𝗴𝘂𝗲𝘀, supporting over 80 markets globally. Their operations span technology, operations, analytics, risk, compliance and financial processes, along with digital banking and emerging technologies.

𝗪𝗵𝗮𝘁 𝘁𝗵𝗶𝘀 𝗺𝗲𝗮𝗻𝘀 𝗳𝗼𝗿 𝗣𝘂𝗻𝗲’𝘀 𝗚𝗖𝗖 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺

The expansion highlights the continued scale of 𝗣𝘂𝗻𝗲’𝘀 𝗕𝗙𝗦𝗜 𝗮𝗻𝗱 𝗚𝗖𝗖 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺, particularly in established commercial clusters such as Kharadi.

Large-scale workplace expansions by global financial institutions reflect the growing role of Pune in supporting technology, operations, analytics and other global business functions.

As multinational companies continue to expand their capabilities in the city, Pune's GCC ecosystem is evolving with increasing scale and diversity across sectors.

What's happening with the customer care/contact center team these days? This is the store, customer, Walmart.com team reporting to VP Cherri McClure. A lot of the frontline business resides in India now, or outsourced through third party, with the dozens of directors and support staff in the US running in circles not sure what to do, overlapping with each other, causing chaos and frustration for the frontline leaders US-side who's running the show, or trying their hardest to. There was a round of layoffs or two earlier this year with quite a bit of re-org happening as well.

Why are we still outsourcing jobs and hiring H-1B workers when thousands of Americans are being let go?

Isn’t AI supposed to help solve problems for Americans and remove dependence on cheaper foreign labor and solutions?

So positions are going to the Philippines and basically no longer a MN company. What was the point of RTO should have just left us to wfh

There seems to be some confsion on this board, I've see at least 2 posts that are off. The 401K isn't actually moving from Fidelity to Goldman. Fidelity is expected to remain the recordkeeper and administrator for employee accts.What's changing is the investment mgm side. VZ has apparently decided to move the role previously handled internally by VIMCO to Goldman, which will act as an outsourced CIO for the 401k + pension assets.

So the bigger story may not be Fidelity vs Goldman. It's VZ moving mgmt of its retirement assets from an internal investment org to an outside firm. Anyone know what happens or happened to VIMCO and the people currently doing this work?

They are going to tell you it is AI. But it is "Actually India":

https://www.reuters.com/business/world-at-work/doordash-create-3000-jobs-global-tech-centre-india-2026-09-30/

Anyone else think it’s a bit much that our leaders think it’s a good idea to continue cutting, cutting, cutting (shoving more work on the fewer people left), while outsourcing a ton of work (in many functions, not only GBS), and making people come back to outdated and smelling offices around the world only to often sit by themselves on Teams calls with bosses in different locations?

Maybe I’m the weird one, but this seems like complete insanity.

I honestly don’t understand the amount of delusion sr “leaders” have when they say we’re a “tech company”. We have the worst tech possible.

Of course we needed college educated tech teams. Why did we have to do a 5 year experiment to understand cheap labor isn’t worth the investment? We have tons of cash to throw around for manager offsites and endless executive travel. We can keep people who don’t have a high school diploma. So we can afford to flush money down the toilet. How long will it take for whoever is in charge of hiring that we could hire one qualified employee that is 1.5x the cost of one employee, but they do better work than 3 unqualified people. That is a cost savings but we would rather hire 3 people who don’t have one brain cell combined.

Memo to Board of Directors: you may want to sell the company now before it gets way worse. Check this out from recent TIAA employees on The Layoff about their failed experiment with A~S~S~Centure. Buckle up ! This is what MoA is in store for.

Headline
Massive layoff after Accenture falling out Having lost millions due to Accenture outsourcing not going as planned the management is now planning layoffs and even more offshore and outsourcing instead of taking responsibility.
Shitstry should be ashamed n be immediately fired!

#Accountability #Layoff#Management #Offshore #Outsourcing
6d ago by Anonymous
20 replies (last 19h ago ) | Reply
1970 views | 13 reactions (+11/-2)
Post ID: @OP+1m327nxmv

•••
@zs The irony in all of this fiasco is that TIAA CREF did have the money to transform & modernize internally without the need to seek out & outsource cheap, untested labor. We were already on our way to many JD Power Awards on pur own ! With our own people ! Talented Stateside people !
When sales executives flash dollar signs, charts, spreadsheets, and power point presentations saying they can save 30%-40% on labor & employee benefit costs, & promise better quality & the same productitivty, it is a natural adrenaline rush. Euphoria. They got sold & took the bait. Instead of running parallel systems for a few yrs & testing a few areas, TIAA went all in.
Then, compounding the mess was the miscalculation of the success in Frisco, and the loss of Jacksonville & Denver. You are spot on that in order for the Accenture relationship to exceed in the first place, EVERYTHING had to be mapped out right to the last decimal point & that didn’t happen. You have to optimize your processes first before handing over a half baked and broken process to Indians who have absolutely no clue about how anything worked. The one offs. The special rules. Nothing could have prepared them for the disaster.
What we should have done is built is spend the money, bring it the best IT Engineers for 5 yrs stateside, pay 50 of them $500K each & they would have absolutely figured out how to do this in stages over 10 yrs instead of cramming it into 2-3 yrs. Quality has suffered & for the people who are left, they have had to train, retrain, pick up more work. All those 30%-50% cost savings are eaten up in errors, rework, mistakes & lost clients.
It is going to get far worse with the Shroeders deal w/Nuveen. Schroeders has some insanely antiquated systems.
The only thing that can change the ship from a direct iceburg hit is a new Board of Directors & the filing of all the EC including the NY Liberty’s #1 fan, TBD.
19h ago by Good night & Good luck.
8 reactions (+8/-0) | Reply
Post ID: @12d+1m327nxmv
 +8 

All of this goes back to budgeting decisions made with Roger followed by incorrect analysis from the new C-suite on why we were behind other companies. Strategic projects under Roger’s leadership were funded on an annual basis. This created a ton of half-built upgraded processes increasing the number of systems being used. We definitely had a deficiency in good people leading these major projects, but a lot of the overall issues were tied to never having money to fully finish strategic work.
T and Sastry came in, looked at these issues and decided it was all our people that caused this. It was a “we thing”, we didn’t know what we’re doing and we couldn't handle these major changes. Now as we started doing major projects that were fully funded such as Toggle, somehow internally we were able to handle it. However complex operational process projects were viewed as a TIAA people issue. This turned to us making the deal with Accenture.
Moving our complex issues to a group that didn’t understand the issues or processes shockingly turned into a bigger mess. We also didn’t show them all the existing complexity. By moving to Accenture we effectively moved backwards a decade+ because they need to learn all of these one off situations before they can even attempt to take out waste and automate.
The Accenture savings aren’t materializing but it’s not all Accenture’s fault. We don’t have processes easy to automate. If we spent half the money we spent on Accenture to fix the processes before we moved work to Accenture we’d be in a much better place. Instead the C-Suite is once again proving they don’t know the reason for the issues and our going to keep fumbling by removing people who understand and couple fix these issues.
1d ago by Anonymous
7 reactions (+7/-0) | Reply
Post ID: @zs+1m327nxmv
 +7 

"Outsourcing to AI is the same bright idea as offshoring work to China / India...etc. (I am not sh-----g on Chinese, Indians...etc. I know people need work and are paid peanuts).

Outsourcing leaves countries without skilled workforce, technology, R&D, continuous progress, trained people, people who can train juniors to seniors...etc. You name it.

Then the price gets hiked up.

In a couple of years, those same id--ts who fu---d the whole training and working process up are the same id--ts who will cry for not being able to find people who will do the work." -Morden013

Say goodbye to anyone that doesn’t see a customer in person. Tier2 support, most of PS, sales support, etc. are all going overseas and most of our legacy knowledge that cannot be replaced will be gone. Sorry for those of us that will still be here to pick up the slack.

It looks like credentialing is also getting outsourced to India, can't wait to see how many regulatory and compliance issues this could create.

https://www.fiercehealthcare.com/payers/unitedhealthcare-cigna-centene-sign-certifyos-new-provider-credentialing-model

When is it anticipated to have the Verizon? IT moved over to the vendor teams? Been hearing rumors about that being on 27th of October.

I'm being told parts of my job is going to be sent overseas, for cheaper labor I assume. I suspect it won't be long before I too am replaced. I am going to refuse to train my replacement. What will happen to me?

Are there any departments here at Molina that do not outsource or use offshore or contractors here on a Visa?

With the new leader from T-Mobile Germany reportedly moving into Anil’s TPD organization, does anyone know what the actual timeline is for the next phase?

There has been a lot of discussion that GTS is only the first step, with broader TPD/GNT consolidation and some rebadging potentially following next year as part of an AI-led transformation involving Deloitte/IBM.

If that direction is accurate, when would changes under Anil’s organization actually start, and which TPD teams/functions are expected to be affected by consolidation or rebadging?

(the post keep disappearing, hopefully it works this time)

This might be entertaining to some.

A friend of mine was interviewing for a new role and got asked 3 specific questions: why he left his previous job at Cigna, and if he still had a good relationship with them. Then interviewer asked why he thinks Cigna laid off a lot of people and the friend told them about HIH and how most Cigna IT jobs moved to India.

The interviewer explained that they were building a US-based team specifically for a Cigna client account, and he would need to interact with them regularly.

The funny part is, my friend’s skillset is highly niche, and Cigna only has one specific team that uses this tool. When the interviewer started laying out the specific systems he'd be maintaining, my friend casually replied, "Yeah, I was one of those who built those."

The agency was unknowingly trying to hire him back into the exact same team he had just left.

Anyone with similar experience. Is Cigna finally realizing their mistakes?

Having lost millions due to Accenture outsourcing not going as planned the management is now planning layoffs and even more offshore and outsourcing instead of taking responsibility.
Shitstry should be ashamed n be immediately fired!

There has been a lot of speculation here about whether we are being prepared for a sale, breakup or some other mega restructuring.

No one here knows if that is actually happening. But with the layoffs, VSP, outsourcing, business exits and all the Mission Simplfy changes, it seems worth asking what employes are seeing internally.

• Are you seeing bus units being separated or simplified in ways that would make them easier to sell?

• Are shared functions like finance, HR, tech or ops being split more clearly by line of business?

• Are leaders asking for more detailed reporting on headcount, budgets, profitability or costs by individual business unit?

• Have you seen unusual work around contracts... systems, vendors, assets or employee lists that seems designed to identify what belongs to each part of the company?

• Does the Cognizant outsourcing look like normal cost cutting??? or does it look like Centene is trying to reduce the amount of internal infrastructure it carries?

• Are there certain businesses, markets or LOBs that look more likely to be sold, exited or separated than others?

• For people closer to leadership, finance, strategy or integration work, does what you are seeing look like normal restructuring, preparation for a breakup (preparation for a sale,??) or something else?