Offshoring jobs to Bangalore and managed service providers (MSP) is not actually saving $. DW touts structural cost savings, but it's just pushing cost elsewhere through bloated headcount in MSP's, rework, and travel and meetings to/from the GBC's. There are a few areas where it might help, but overall it's a sham and a lot of the moves aren't saving $.
An on point post from @bs+1m3c7z5m2.
OP, false. There are structural cost savings. When you swap appropriately paid people for slave wages, it will result in lower costs.
I recently attended a meeting in which some curries asked such stupid questions that I waited to answer thinking there would be a burst of laughter.
It turned out to actually be a question that was so stupid that I had to be careful not to insult them with basic knowledge.
Another Currie was more discreet and was Zoom texting me stupid questions instead of fully displaying his stupidity to the whole meeting.
Disaster is imminent when there are not enough HC10’s left to correct the curries.
Totally accurate. Management is claiming huge cost savings, while BTC or the MSP cherry picks the easy tasks, leaving a lot of the odds and ends for folks in the US to deal with. The amount of chasing and rework is insane given the utter incompetence of many of the MSP staff. It's not the big win that Mgmt says it is.
It seems the measured cost savings exclude the cost of rework, mistakes, and the multitude of HC10 flights to India.
Some people spend 2 of every 8 weeks traveling to India.
@OP They’re fine with increasing operating costs at the expense of lowering structural costs. Operating budgets are always larger.
I don’t think a lot of you realize how a corporation actually works.
"Take care of your reputation. In 2000 lots of people had Enron on their resumes. Why not? it was the most innovative company for many years running. By 2005 those resumes were scrubbed and for good reason- the brand was known as a place of corruption and deceit. A reckoning is coming for those who sell harmful services. When? Don’t know. But be careful about signing up with harmful groups. It doesn’t age well. "
Rising healthcare cost is the biggest threat to US employees. That’s why the push to MSP and India.
Several times I’ve talked to my manager about the rework and turn created by the Indians and the reality is that if you’re still trying to get a good ranking and be a good employee, you have no choice but to redo their errors and continue to train them so they don’t mess up again. There’s no accountability on their side. It makes the work so exhausting having to hold numerous meetings to hold their hand through everything.