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No CTO, now what?

Here's the thing about a company that just fired its CTO and didn't line up nobody to take the seat. Ain't nobody in that boardroom saying it out loud, but what they just did is tell every business unit in the building it's open season. And people don't wait around to be told twice when there's power sitting on the table unattended.

First thing goes is the process. Won't be loud about it neither — nobody's gonna stand up and say "let's stop vetting our technology properly." What happens is smaller. A review gets skipped 'cause there's no one senior enough left to insist on it. Then another. Six months on, don't nobody remember there used to be a process at all, just some folks vaguely recall filling out a form once.

Then the business units start making technology decisions same way a man starts driving a truck he's never driven before — confident right up until the ditch. They ain't wrong to want progress. They're just the wrong people making the call, and everybody in the room knows it, and everybody in the room decides that's a tomorrow problem.

Costs go up. Nobody owns admitting that, 'cause the money's coming out of two pockets now instead of one, and when it's two pockets, it's nobody's fault special. That's not an accident. That's what happens when accountability gets split — same as blame does. Everybody's a little bit responsible, which means don't nobody's really responsible at all.

Give it a year, they bring somebody in from outside to fix it. Stranger walks in, looks around, tells 'em exactly what they already knew walking in the door — you people tore down the fence and now the cattle's in the road. Only difference is they're paying consultant rates to hear it said back to 'em slow.

And the folks who used to complain about the old CTO? They're the ones left standing in a hallway with a job title that don't mean nothing no more, waiting on somebody to tell 'em what they're supposed to be doing today. Nobody comes. That's usually how it goes.


Global town hall. More incompetent leadership.

The executive’s logic around base pay creates a classic corporate "death spiral." While linking pay increases exclusively to revenue growth sounds like sound fiscal discipline on paper, it relies on a fundamental misunderstanding of labor economics, operational risk, and human capital dynamics. More flawed thinking. Punishing employees for Leadership failures is what they are doing. The new guy is d-mber than a box of rocks. This town hall was another demotivating waste of time.


Eenie Meenie Miney Moe

I have no idea how to spell that subject line and was too lazy to look it up.

Enrique spoke yesterday and he basically trashed the business model Alex put into place and said PayPal focused too much on merchants at the cost of consumers.

When Alex came in he trashed the model Dan had in place and said we focused too much on large enterprise at the cost of small businesses. So he hired Gill and lifted that whole pillar. We know what happened to that when Enrique joined.

It’s absolutely clear to me that Enrique is throwing the last spaghetti on the wall and praying it sticks. So now, sc--w you branded checkout and merchants. We are a consumer first company. Good luck! Wall Street responds as Wall Street responds.

https://www.investing.com/news/transcripts/paypal-at-goldman-sachs-communacopia--technology-conference-reset-deepens-93CH-4894720


More with less. (Mission simplify)

I knew to expect some chaos after half the company was let go, but apparently the solution was simply to hand everyone else three or four additional jobs and call it “opportunity.”

Everything is now urgent. Entire roles are being absorbed by people who are already overloaded, priorities change by the hour, and somehow the expectation is that we’ll just keep smiling and “do more with less.”

Leadership also seems to have forgotten that they can actually help with some of the work. Not every responsibility needs to be delegated down just because there’s someone below you to give it to.

I recently asked one of the "leaders" if they knew what a particular responsibility actually involved specifically, the steps required and how long the investigation can take. The response?

“No, but it can be done.”

Okay. 😂

So I gave them control of my screen and asked them to show me how it’s done.

You guys already know the rest.

Suddenly, they needed to jump on another call.

And that pretty much sums up the current environment. It’s very easy to say something “can be done” when you aren’t the one actually doing it, investigating it, documenting it, following up on it, and answering for it when something goes wrong.

And then there was yesterday’s town hall. We got to hear about favorite vacation spots.
Maybe next time, let’s talk about the employees whose entire summers were ruined because of decisions made above them. The people who were supposed to be enjoying their lives , spending time with their kids away from this place but instead spent their summer worrying about their jobs, their finances, and what was coming next. Some people didn’t exactly get a vacation this year.They got a one way trip to therapy.

But hey, at least we got to hear about everyone’s favorite vacation destination and how s-xi things were. 🙃

As for me, I’ll continue looking for my next opportunity while doing what I reasonably can with the workload I already have. I’m no longer interested in sacrificing my sanity to compensate for staffing decisions I didn’t make.

After yesterday’s town hall? Let’s just say the message was loud enough without actually being said: start preparing. If they can eliminate this many roles once, there’s no reason to believe anyone is permanently safe.
But hey… do more with less.
Until there’s nobody left and AI will do it all.


Why do we make everything so f’ing hard

Why does XOM make everything so difficult across the board. Even the simplest and most efficient processes have built in ‘tension points’ which add no value apart from extra work and more stress. What is wrong with our leaders that they want to do this each and every day and make people’s life’s miserable


Layoffs

Lay offs are happening in HR as well, don't stress, it's part of reorg. HR is getting hit by this harder in all different teams across locations without prior notice. It's part of restructuring so it's not performance based. This company has been through so many changes in leadership, not a stable company to work for.


A few thoughts on VSP/ISP I wanted to share

I wanted to put something in writing rather than let it sit, because I know a lot of you are feeling this too.
Based on some of the comments posted It's been suggested that people should be more upbeat about the VSP/ISP changes, and I don't think that's fair. Nobody made a decision like accepting a separation package lightly. For a lot of us, this isn't just a job ending — it's years, sometimes decades, of investment in this organization that we once felt was serving our members and communities. Being asked to greet this change in your livelihood with a cheerful face doesn't erase what it actually feels like, and downplaying it doesn't reflect well on whoever is asking for the cheerfulness. In this industry we all are aware that change is inevitable. But being reassured by your PL your team is safe and suddenly advised your last day is in two weeks hurts.
Caring about how this is handled doesn't mean someone isn't grateful for their time here or isn't committed to doing good work until the day they leave. Staying professional and finishing strong is not the same as pretending this doesn't hurt — both things can be true at once.
I'd also ask that people keep in mind: many of us aren't just colleagues to each other. We may well end up as members on the other side of the services we've spent our careers building. That connection — and that responsibility — doesn't disappear because a title does. Please always remember elevators work both ways. You may be headed up one day and down the next. Learn that a kind word and a small bit of empathy for all will go a long way. I wish everyone well


"One Cen-Team" Town Hall

Maybe I'm reading into this too much but one moment from this town hall has really stuck out to me. During the part where Sarah was doing a panel with Dan and Brad, she started asking for fun facts. At one point she asked "what's your favorite vacation spot"; I don't even remember what they answered, but asking highly paid executives about their favorite vacation a week after the VSP end date feels incredibly tone deaf.

"Cen-Teamers" were forced to make an incredibly difficult decision of powering forward or rolling the dice on finding other employment, and Sarah's asking about vacation spots. Even if it's just an ice-breaker question, still feels pretty thoughtless.


I actually miss working at AT&T

I spent the best part of 20 years working for AT&T. Started before SBC bought it. Throughout that time I worked with some amazingly talented people. It's sad to see it's decline. It's global presence in network was stripped to the bone. I keep seeing LinkedIn posts from people trying to promote what is now once again a US centric dead duck.

To my former colleagues, I wish you well. It still amazes me how sh1t managers survive, who call themselves leaders when everything else says the opposite.

I've seen really good, technically super savvy people get pushed out in favour of continual cost savings on an ever declining customer base.

AT&T really need to get back into what they do well and kick everything else into the long grass.

I miss the people and talent. I don't miss the nonsense.


I survived the last several rounds of layoffs but I don't feel lucky

My responsibilities have tripled since then, my entire team is anxious, morale is at its lowest, and leadership hasn't addressed the burnout. Instead of gratitude, I feel overwhelmed and resentful. Layoffs are sometimes just as bad for those who are "lucky" to stay.


New store level leadership changes coming

Oh boy wait until yall see. The rumors on here are true. Manager cutbacks at the store level to align with reseller ops. October announcement. Obviously they are preparing for a total divesting within a few years. No wonder executive
Leadership is all moving out of retail.


Another SVP from Cog / McKinsey added this week?!

I have never worked under an executive leadership team that has generated this level of distrust among its own employees and leaders.

What makes the situation particularly difficult to understand is that we are watching major strategic decisions fail in real time—many of them shaped or implemented with significant involvement from McKinsey and Cognizant. Rather than acknowledging the mounting evidence, reassessing the strategy, and holding the appropriate people accountable, the response appears to be doubling down on the same thinking and the same ecosystem of advisors. The decision to add another SVP whose professional background includes both McKinsey and Cognizant only reinforces the perception that leadership is becoming increasingly insulated from the realities experienced by the people actually responsible for delivering the work. There is also growing perception that internal advancement has become a thing of the past—that developing and promoting proven talent from within is no longer a meaningful part of the company’s leadership strategy.

The experience with Cognizant has been especially troubling. Reports of investigations involving the company only heighten concerns that many employees already have based on their direct interactions. Communications have too often been characterized by shifting narratives, questionable representations, a lack of transparency, and an extraordinary level of confidence by Cognizant staff who claim they can perform the work better and faster—despite operational results and historical experience that repeatedly call that assertion into question.
The people closest to the work are then left trying to manage the consequences: declining confidence, knowledge loss, execution risk, service concerns, employee disruption, and the enormous amount of effort required simply to keep these initiatives functioning.

At some point, this stops being a problem with execution and becomes a problem with executive judgment.

Perhaps the most damaging aspect is the apparent unwillingness of senior leadership to reconsider the direction when the evidence no longer supports it. Good leadership is not demonstrated by continuing to defend a strategy simply because significant time, money, and executive credibility have already been invested in it. Good leadership is demonstrated by recognizing when assumptions were wrong, changing course, and holding decision-makers accountable.

Instead, employees are watching leadership repeatedly double down while the organization absorbs the consequences. That is why trust has deteriorated so significantly. Employees can tolerate difficult decisions. They can tolerate restructuring. They can even tolerate strategies that ultimately prove unsuccessful. What is much harder to tolerate is leadership that appears unwilling to acknowledge failure, learn from it, or accept accountability for the results.

The de facto strategy increasingly appears to be: outsource all strategic thinking to McKinsey, outsource the work itself to Cognizant, and eliminate the institutional knowledge, experience, and proven talent that built and sustained the organization in the first place.

If senior leadership wants to understand why confidence in the executive team has eroded, it should start there.


Technology webcast

Is it possible that leaders get worse and worse? I thought we’d reached the bottom of the barrel but this was a new low for webcasts.

Remember….key message….you should look forward to being sold as you may get more money in your business…and….

I’m in charge of safety…….but I care about money….i care about money….save money…..

A sad day.


Accenture invasion time

Well Jack-Attack's lock up period for bringing in Accenture grifters is just about at event horizon... So which positions are on the chopping block to make room for the buddies about to come in and save the day? Well, just think about which leaders have suddenly disappeared (quite a few) and you might be able to connect the dots. Someone else will appear magically in their stead with a "different title" as to not warrant lawsuits when someone's role was "eliminated". (Thanks legal eagles you guys are so smart.. LOL). These roles will not be posted publicly as there is a "candidate" waiting in the wings that was already "interviewed".

Cisco has not fired a poaching shot against Buffy-Duffy which is a tale tell sign that they are not concerned about bringing in D- sellers. He's bringing in more Cisco dudes than Bob bringing in IBM dudes. Guess who's getting NA pole position? An Accenture dude! Of course, makes sense now does it not?


Leader (behind the scenes)

I came across public information about an Oracle leader that raises serious integrity concerns. Given the person’s position, I believe Oracle Ethics & Compliance should be made aware and independently review it. How can this be reported anonymously?


does your boss openly talk about succession planning?

comment below. does your boss talk about department succession planning and their desire to be 2 levels above their current role? do they also talk about how much political capital they have above them and that they manipulate people? are they petty and talking about how bad they want someone else’s office? do they talk about how other leaders doing their jobs are threats? do they talk their way into every conversation even when they should not be in the room? do they insert themselves into every decision? do they treat the job like their passion project? do they seem unconfident and not able to do the job honestly?

my boss does.

why aren’t these people chosen for layoffs?


Ask Google the question "Why is T-Mobile's Stock Price Tanking"

  1. Rising Customer "Churn" From Price Hikes
    T-Mobile has aggressively rolled out what it calls a "rate plan modernization," which forced millions of legacy customers onto newer, more expensive 5G plans.

    • The Backlash: This move triggered significant customer anger, FCC complaints, and a major public relations headache regarding broken "lifetime price guarantees".
    • The Stock Impact: On T-Mobile's July earnings call, CFO Peter Osvaldik explicitly warned investors to expect "temporary elevated account churn" (customers canceling service) in Q3. Wall Street immediately panicked about losing subscribers and sent the stock plunging 11% in a single day.
  2. Decelerating Growth & Intense Competition
    For years, T-Mobile outpaced AT&T and Verizon by being the high-growth "Un-carrier." That growth is hitting a wall.

    • Missed Revenue Targets: Despite strong profits, quarterly revenue missed Wall Street estimates. For the first time in a while, management failed to raise guidance across the board.
    • The Cable Threat: Traditional cable operators (like Spectrum and Comcast) are aggressively poaching price-conscious users with ultra-cheap bundled mobile plans, narrowing T-Mobile's competitive edge.
  3. High-Level Executive Turnover
    Just as the company faces these growth obstacles, a major shakeup in corporate leadership has injected fresh uncertainty.

    • CFO Stepping Down: Longtime CFO Peter Osvaldik announced he is stepping down.
    • New Leadership: Jessica Uhl (former Shell CFO) is taking over. While she is highly experienced, any sudden leadership change creates institutional anxiety regarding future stock buybacks and capital allocation strategies.
  4. Corporate Inside Selling
    Adding to investor caution, SEC disclosures revealed heavy insider selling. T-Mobile executives have quietly offloaded over $700 million in shares over recent cycles without making meaningful open-market purchases, which signaled to big institutional investors that insiders felt the stock was fully valued.

Is the Drop an Overreaction?
Many retail investors and analysts argue the market drastically overreacted. T-Mobile still raised its full-year free cash flow guidance to $18.4B–$18.8B and boasts stronger 5G infrastructure than its peers. Essentially, the stock "tanked" because Wall Street is punishing T-Mobile for transitioning from a hyper-growth tech company into a slower, mature telecom company.


Ten Ways to Handle A Toxic Boss Without Getting Fired.

Source: Fuel Your Growth

The Boss Hawk
Over-Communicate. Flood their inbox with updates until they back off or tap out.

The Control Freak
Stay in control. Make them think they're in charge. Psychological jiu-jitsu.

The Endless Checker
Set firm deadlines. If they ask early, point to the schedule.

The Task Interrupter
Ask politely; "Should I delay other projects for this?" They will think twice.

The Meeting Phanatic
Push for agendas and short meetings. Treat them like speed-dating.

The Nitpicker
Ask for a style guide. Either they back off or create one.

The Ideal Thief
Document everything. CC others to protect your work.

The Trust Phobic
Rack up small wins to build trust. Start small, deliver big.

The Insecure Boss
Stroke their ego a bit. Easier to manage than fight.

The Credit Hound
Praise the team first. Beat them to the punch.


Open letter to Takis

Dear Takis,

Many hardworking knowledgeable employees have quit due to remote work options. Some of the “special” people are allowed to work remote and move all over the country. So much for one Fiserv. The rest of the knowledge base is being laid off. Why don’t you remove some of the layers of VPs instead?
You are replacing qualified Americans with lower cost H1Bs. We are getting what you paid for… no knowledge garbage.

Please clean up the mess and make Fiserv great again.

Sincerely,

Your humble fiservants


Worst Managers at WF

Previously, we had a Manager who failed to manage effectively and merely offered praise to the 'assistant' manager on the team, who contributed very little. Now, we have a manager who focuses on overseeing the fonts we use in our emails. Wells Fargo really knows what they are doing.


QVC Group Faces Leadership Uncertainty Post-Bankruptcy

Following its emergence from Chapter 11, the home shopping company is grappling with significant leadership changes. Several executives are reportedly departing as part of an ongoing C-suite overhaul. These departures raise questions about the company's future strategic direction. The stability of its leadership team will be crucial for its post-reorganization success. Investors and stakeholders will be watching closely for clarity on these matters.

West Chester, Pennsylvania

https://www.bizjournals.com/philadelphia/news/2026/09/06/whats-ahead-after-qvc-group-exited-bankruptcy.html


Cronyism at PayPal

So Enrique bypasses his own CTO who is supposed to lead AI transformation in the company and hires another woman with the same profile to create a parallel AI transformation org . Both the CTO and this woman are not AI specialists and both are drawing millions in salary while thousands await layoff of their only source of livelihood. Same story repeated across departments where unqualified people parachuted from outside drawing huge salaries while tenured professionals on verge of loosing their jobs. Make that make sense to me please