Kudos to our IT leadership. It takes real talent to invest millions in new software and end up with something less capable than what we already had. I can’t help but feel for the business leaders who are funding these projects and expecting better... — read more 

i tried calling cigna employee service but they sent me to another department and that dept sent me to employee service and i was just going in circles… does anyone know which IT number i can call who can actually help me unlock the phone…. if they... — read more 

This is shocking. Sounds like Cigna really isn't interested in innovation at all.

They seem to be growing and doing big things

The Wall Street Journal evaluates how leading US corps stack up in 6 areas: AI readiness, innovation, talent readiness, financial fitness, resilience and agility. Cigna ranks #53 overall with an Overall Score of 61.8, making it one of the... — read more 

How are those of us here that got laid off / job eliminated / reduction in force / replaced by HIH / replaced by Indian substandard cheaper labor doing? Have you all moved on or still bitter?

Does anyone have the town hall meeting phone number

lol for me I think most of the onshore United States jobs will be made obsolete or outsourced by the end of 2028. What do you guys think?

This year so far was really hard. The workload, the uncertainty, the layoffs, and all the other changes made sure of that. I keep wondering if the second half of the year could actually be worse. Is that possible? Or have we hit the bottom and things... — read more 

If my friend got severance from the layoffs this year, once they collect all of it....can they reapply at Cigna and if they got a job there, do they have to give the severance back? Asking for my friend.

Health insurance corporations use forced arbitration. If you don't know what it is and how it impacts the public, consumers, employees, etc. Look it up! Here is a link you can start... — read more 

All Health Insurance companies will accomplish by leveraging AI over human being workforce is to provide a lesser quality of services and product to whom should be their customer base. Will AI save corporations millions if not billions of dollars... — read more 

This forum won’t let me reply on my own post I keep getting this and it’s been over an hour: “You have recently submitted a post. In order to prevent spamming, posting is limited to one post per minute. Please submit again in a short while.”

Why was my post deleted about rtls giving info out. I doubt it’s because of a couple curse words there’s been plenty on here. This site is lame

If you’ve ever met the team leads of Home Delivery such Fax or Document Management team, they should lay them off. Never i have ever seen team tech leads do absolutely nothing in the office, finding ways to avoid work as well as tormenting employees... — read more 

I have been applying everywhere, but specifically avoiding places like Optum, UHG etc, where I’m pretty sure I would get hired. I want to keep saving my severance. Has anyone else taken this approach or am I remembering the severance package terms... — read more 

I just returned to work on 5/28 after being out on short term disability for a heart condition. Apparently I missed the mass video firing? I came back to see my supervisor and others in my team chat as "user unknown" Confused, I reached out to get... — read more 

For whatever reason, they tried to sneak me into COBRA after my layoff. If I hadn't called to fight it I'd have had to may 800 something dollars. But for some messed up reason, they want to still make sure I pay something so I have a 300 something... — read more 

I have been through several restructurings before in other companies and here, but this latest situation feels different. Management keeps mentioning budget pressure and possible cuts during meetings, even when the topic has nothing to do with... — read more 

Any thoughts on the town hall yesterday? Lots of teamwork and buckle up talk but nothing of substance.

As we know big companies are already laying off people for AI. What about companies like Cigna? Is it matter of time before they use AI as the reason ?

Like it’s getting to the point where they are counting how many times I’ve reached out for assistance in a multi month period. For the record these were assigned cases that were rare scenarios I hadn’t come across yet and neither had they lol. I was... — read more 

Just got the notice Cigna will not cover Zepbound for its employees for weightloss effective 7-1. Feels like the ultimate bait and switch: “join our program, use Omada, we cover your medication cost for this lifetime Med!!” 2 years and 100lbs later... — read more 

I am about to get laid off as IFP. I want to just continue career at Cigna as I am familiar. But where else to apply to? All other healthcare companies like Blue Cross and others?

I don’t understand how Cigna is hiring for customer service agents when a mass layoff was just done, along with possible upcoming layoffs with IFP/Evicore? Like why not move over the agents who are at risk of losing their job to the customer service... — read more 

What the he-l kind of leadership is that?? How is that acceptable? This place used to have good managers. Now all of them have been laid off or left and we're stuck with new id--ts with zero people skills and even less knowledge. No wonder this place... — read more 

Im a new manager and have had no support since my onboarding. No training and no substantial time with my manager. With the exit of IFP, a chunk of my teams workload is gone. I have no work during my day and thats not an exaggeration. I ask... — read more 

I never confirmed nor signed up for COBRA yet somehow I am still getting billed for something. I was laid off here and wanted to just leave in peace but WTF is this company giving me more reasons to get angry?

Frequent cuts, endless political games, and ever-changing job descriptions are just few of the things wrong here. There's also no clear direction from the top. Most of us just show up and try to survive whatever the day throws at us.

But kept the H1B/OPT/visa holders.

This might only apply to software engineering, or even certain departments, it's hard to be sure. But if you're using any of the AI tools, especially Cursor, they come with dashboards to tell management how tokens you're using, how much of your code... — read more 

Those of you laid off, what are you doing for Medical Insurance? With the healthcare.gov marketplace prices having gone up significantly, as well as COBRA cost on the individual end's increasing - what are you doing for insurance / paying a month... — read more 

Are there more layoffs planned for EviCore before the strategic alternatives happen?

My role has been eliminated effective tomorrow. Just had a call with my manager and HR.

Call out your bad leaders

When will we know when our IFP roles end? I thought we would find out today morning as WARN notice.

Are we still expecting the next round of org changes and small rounds of JEs on the 21st?

I was just wondering if anyone has heard whether Accredo will also be impacted by the current layoffs at Cigna, or if that area is expected to remain stable for now. There seems to be a lot of uncertainty, so I thought I would ask in case anyone has... — read more 

You spend more time managing personalities and approval chains here than actually doing your job. Leadership still operates like it is twenty years ago, with constant micromanaging and politics attached to every tiny decision. Why does every simple... — read more