#ai

Anyone hearing of layoffs within CRIU for analysts who work cases? This whole AI CoPilot bullsh-t is getting everyone on edge. Doesn't help when C14s consistently say "AI might be taking our jobs soon".

Funny how the people pushing the most disruptive AI initiatives never seem to apply them to themselves. If we're serious about efficiency, the first AI agent we should build is one that replaces the Corporate GTF function. It would likely have a lower operating cost, generate fewer slide decks, require fewer alignment meetings, and produce a higher ROI than the "AI transformation" efforts it's replacing.

As an added benefit, it would stop forcing BU’s to absorb initiatives they never asked for in the first place. The BU’s already know their customers, markets, and operational realities, they don't need another round of centrally mandated AI programs designed far from the front lines. If the goal is truly to create shareholder value, replacing the function imposing these initiatives may be the most impactful AI deployment available.

Yes, it includes St Paul based jobs. Authorization cards have started.

Of course being replaced by ai is not impossible, and obviously scary, yet hilarious to think about our executives regurgitating data organized by ai because they won’t even know what’s incorrect.

So we rolled out these AI tools last week. You know who you are. They are a complete disaster. The tools provide minimal value and very tedious to use. They actually make our work much more difficult, all to improve “quality”. This is going to lead to a backlog of work. What is the play here? Create a disaster on purpose so some higher-up finally gets that AI ain’t all it’s cracked up to be?

Anyone who is familiar with the dunces unable to write more than a sentence for themselves recognise the telltale signs. Stuff like repeated use of "It's not X, it's Y". Explains why he says so much, yet there's so little substance.

What a joke.

People managers will either be offered to go back to IC or let go. Is this true? With AI what's the role of managers anymore?

All Health Insurance companies will accomplish by leveraging AI over human being workforce is to provide a lesser quality of services and product to whom should be their customer base.

Will AI save corporations millions if not billions of dollars, which will make shareholders money and also C-suite executives bonuses.

But at the cost of it membership having a lesser, albeit cheaper, quality of services.

Problem is, all Health Insurance corporations consider shareholders to be their customer, not their membership. That is the problem with allowing public stock traded corporations to administer government funded products, such as Medicare.

All Health Insurance companies will accomplish by leveraging AI over human being workforce is to provide a lesser quality of services and product to whom should be their customer base.

Will AI save corporations millions if not billions of dollars, which will make shareholders money and also C-suite executives bonuses.

But at the cost of it membership having a lesser, albeit cheaper, quality of services.

Problem is, all Health Insurance corporations consider shareholders to be their customer, not their membership. That is the problem with allowing public stock traded corporations to administer government funded products, such as Medicare.

All Health Insurance companies will accomplish by leveraging AI over human being workforce is to provide a lesser quality of services and product to whom should be their customer base.

Will AI save corporations millions if not billions of dollars, which will make shareholders money and also C-suite executives bonuses.

But at the cost of it membership having a lesser, albeit cheaper, quality of services.

Problem is, all Health Insurance corporations consider shareholders to be their customer, not their membership. That is the problem with allowing public stock traded corporations to administer government funded products, such as Medicare.

All Health Insurance companies will accomplish by leveraging AI over human being workforce is to provide a lesser quality of services and product to whom should be their customer base.

Will AI save corporations millions if not billions of dollars, which will make shareholders money and also C-suite executives bonuses.

But at the cost of it membership having a lesser, albeit cheaper, quality of services.

Problem is, all Health Insurance corporations consider shareholders to be their customer, not their membership. That is the problem with allowing public stock traded corporations to administer government funded products, such as Medicare.

All that Humana and other Health Insurance companies will accomplish by leveraging AI over human being workforce is to provide a lesser quality of services and product to whom should be their customer base.

Will AI save corporations millions if not billions of dollars, which will make shareholders money and also C-suite executives bonuses.

But at the cost of it membership having a lesser, albeit cheaper, quality of services.

Problem is that Humana and all Health Insurance corporations consider shareholders to be their customer, not their membership. That is the problem with allowing public stock traded corporations to administer government funded products, such as Medicare.

Question posted on AI service:

'How does anything get fixed if customer service is automated and doesn't know the answer'

AI answer would surprise the leadership!

'That's a real problem, and many people run into it.

In theory, automation is supposed to handle common issues quickly and route unusual cases to someone with the authority and knowledge to solve them. In practice, some organizations over-automate customer service because it's cheaper, creating a situation where:

The automated system only recognizes a limited set of problems.
The customer has an issue outside those categories.
The system keeps looping through scripted responses.
Reaching a human becomes difficult or impossible.

When things do get fixed, it's usually because one of these happens:

The customer finds a path to a human representative.
The issue gets escalated through a supervisor or specialist team.
Public pressure is applied (for example, through social media or formal complaints).
The company notices a pattern of failures and updates its systems.

There's also a broader organizational issue: customer service often isn't the group that actually fixes problems. They act as a bridge between customers and the departments that can make changes. If that bridge is entirely automated and poorly designed, information about new problems may never reach the people who could solve them.

A common criticism of excessive automation is that it works well for routine cases but fails precisely when customers need the most help—novel, complex, or unusual situations. Those are the situations that typically require human judgment.'

Sounds like AI is now smart enough to replace the leadership teams. And it won't slurp when drinking its coffee.

Hey AML personnel, why are we letting them step all over us? Threatening to fire us if we don’t meet production. Implementing AI that doesn’t work. At the end of the day (well probably year) we will be laid off for the AI we are ultimately training. Let’s stop doing so much. We can only do what we can do!!! Layoffs are inevitable, and you know that.

Layoffs have impacted specific industries like technology and media organizations. However, the broader job market continues to evolve with new demands. Demand remains strong in essential services, infrastructure development, and emerging technologies. Healthcare, artificial intelligence, skilled trades, and clean energy are key hiring sectors. This indicates a structural shift in the labor market, not a broad decline.

https://www.storyboard18.com/trending/jobs-hiring-now-where-opportunities-still-exist-despite-layoffs-across-industries-100518.htm

https://www.linkedin.com/posts/businessinsider_salesforce-layoffs-jobcuts-activity-7470150259428593664-KMqZ?utm_source=share&utm_medium=member_desktop&rcm=ACoAAA4Bi0oBs8Ddvldtd9fxma6xbBuG6OaOo4I

https://cryptobriefing.com/salesforce-layoffs-ai-stock-decline/

Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers.

Curious people’s thoughts or knowledge of Gunjans announcement from last week announcing the new AiDI org and the change of moving Ankit under CBB product. Seems like a big change that will shift how we work but can’t quite piece it all together, and if it’s viewed as a positive move. What say you, layoff people?

The bank needs to rapidly increase Ai investment to stay relevant.

The news comes in an especially delicate context for tech employment. In just five months of 2026, companies in the sector have accumulated nearly 140,000 layoffs worldwide.

https://www.escudodigital.com/en/technology/artificial-intelligence/google-announces-ffresh-layoffs-deepening-tech-industry-turmoil.html

In the Monday, June 8, 2026 the Wall Street Journal included a complete section listing the top 500 companies across all industry segments. Each company was ranked by AI readiness, Innovation, Talent, Resilience AI Readiness & Agility. The lower the ranking the better the company.

#1 Nvidia
#2 Alphabet
#3 Microsoft
#4 Meta Platforms

Telecommunications Services sector (only 3 companies in this sector)
#56 T-Mobile US (Agility rank 82, Innovation 283, Talent 136, AI 71)
#149 Verizon Communications (Agility rank 447, Innovation 250, Talent 155, AI 26)
#375 AT&T (Agility rank 465, Innovation 181, Talent 390, AI 33)

What do these numbers tell you? AT&T looks significantly less prepared for future success than its two major wireless competitors when all of the ranking factors are combined. The ranking appears to view AT&T as substantially weaker in attracting, retaining, developing, or positioning its workforce for future needs than its peers.

"AT&T has some innovative capabilities, but the organization is viewed as bureaucratic, slow to adapt, and less successful at developing and retaining the talent needed for future growth."

That combination can be especially damaging in a "future readiness" ranking because future performance increasingly depends on AI adoption, digital transformation, and workforce quality rather than simply owning a large network.

From an investor's perspective, the most concerning number in the table is probably not the innovation rank, it is the 390 talent rank, because that sees AT&T as having a weaker human-capital foundation than either Verizon or T-Mobile.

So any action before they announce?
Usually this month is supposed to be last month we see any action...

Over 100 tech companies cut more than 115,000 jobs in the first quarter of 2026. This trend is fueling a new wave of one-person startups. Qu Xiaoyin, founder of HeyBoss.AI, helps individuals build businesses using AI "executives". AI tools now handle tasks like coding, marketing, and customer support. This significantly lowers the cost and team size needed to launch a company.

Redwood City, California

https://www.businesstimes.com.sg/international/ai-linked-layoffs-us-spark-new-wave-one-person-start-ups

A new Mercer study reveals 99% of surveyed CEOs anticipate AI-related job reductions. These cuts are expected within the next two years. Entry-level workers face the highest risk of displacement. Some companies like Meta and Amazon have already cited AI for recent layoffs. However, consumer AI usage remains low, and some firms find AI implementation costly.

https://finance.yahoo.com/sectors/technology/articles/99-ceos-planning-ai-layoffs-173000476.html

I got employee appreciation messages today from three leaders at different levels in my group. When I pasted them into Pangram.com, I learned they were ALL 100% AI generated!!! Really diminishes the impact, which was weak to begin with...

First big to do it wins.

Like sure, there's some mild benefit to some agentic augmentation to the workforce, but the scale of unrecoupable investment is about to ruin the world.

Listen, I’ve been watching this Dan Schulman character—very tall, very thin, wears the jeans, thinks he’s very "Silicon Valley." He was at PayPal, and it was a disaster! A total mess! You tried to send ten dollars to your cousin, and suddenly your account is frozen, they’re asking for your blood type, it was a catastrophe! The stock went down like a rock in a lake. Splat!

Now he’s at Verizon—I call it "Very-Slow-Zon"—and he says, "I’m going to use Agentic AI." Agentic! What a word. Did he make that up? It sounds like a sneeze. Agentic! God bless you.

He wants to take the wonderful, hard-working people at Verizon—the guys who climb the poles, the women who handle the phones, great people, beautiful people—and he wants to replace them with a "Digital Agent."

I’ll tell you what happens: You call up because your 5G is acting like 1G—it’s moving like a turtle on Quaaludes—and you get a robot.

Me: "My phone doesn't work! I’m in the middle of a very important deal!"

The AI Agent: "I am sorry, DONALD. Would you like to hear a poem about fiber optics?"

It’s a disgrace!

https://youtube.com/shorts/A8K-ILroUTQ?si=KUcn2s9sE9-wQlpj

What better way to celebrate 250 than a ai slip eagle printed on a dirt cheap shirt.

We have in house designers… maybe ask them to do it next time.

Does anyone has the slightest idea what whoever works in the Ai foundry are doing ? Radio Factset says we won't tell you bunch of stupid people.

So they tell us to use AI, your review next. Year will be dependent on your AI Adoption. Then when they figure out how expensive it is and they say oh you only get so many tokens now.

So what is it. My job depends on AI Adoption or my job depends on AI Tokens.

Please make it make sense.

Down with AI!!!!!!

Apple, Wells Fargo, and Gilead Sciences have scheduled layoffs. These job cuts are set for June 2026. Industry experts question AI as the primary reason for these reductions. Many believe AI is a convenient excuse for other financial pressures. Over-hiring during the pandemic and high interest rates are also key factors.

http://www.msn.com/en-us/money/companies/apple-wells-fargo-gilead-among-firms-announcing-june-layoffs/ss-AA24zvWn

Walmart is reassuring employees about artificial intelligence. The company gathered thousands of workers at its Arkansas headquarters. Executives stated AI will enhance jobs, not eliminate them. This effort follows concerns about AI-related job displacement. Walmart recently cut or moved 1,000 corporate positions.

Arkansas

https://www.pymnts.com/walmart/2026/walmart-tries-to-assuage-ai-worries-as-tech-related-layoffs-rise/

We all know it's coming and we know they'll do anything to cut labor as much as possible. All of us here have an expiration date.

https://www.pymnts.com/walmart/2026/walmart-tries-to-assuage-ai-worries-as-tech-related-layoffs-rise/

Well, the reality of its price and ROI. It's going to be so much fun to sit here and watch as the price tag balloons to ten times what it would have cost to keep the people who were laid of to be replaced by it. And then to watch them scramble to get the same quality of people back. I'm seated.

90% of us will be replaced by AI by 2031. I'm retiring in 2030, but what about everyone else who is under 50? What's your plan??

Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers -- Omar Sohail
Jun 5, 2026 at 11:52am EDT.

Companies will eventually replace humans carrying out what they believe to be menial tasks with AI, and U.S. carriers are no exception, with their Live Chat department now being handled with chatbots that are providing less-than-useful replies to customers. In fact, a regular user of ChatGPT likely noticed that Verizon’s own service is providing similar low-quality responses, tarnishing the company’s reputation while also impacting the experience for millions.

Knowing the technical mistakes that AI can make, Verizon should only completely replace its Live Chat service after properly training its models.

The AI’s responses being similar to ChatGPT’s were noticed by Redditor “Hot_Saguaro,” who says that Verizon wasn’t even hiding the fact that the chatbot was providing technical answers similar to OpenAI’s service. After attempting to ask why her iPad wasn’t connecting to the internet, a Verizon representative said it’s because her service address is still her old address. She immediately countered, saying that another customer living in the same block was facing the same problem.

Verizon CEO Dan Schulman has previously stated that the company will focus more on customer service to boost the experience than shell out promotions, but it appears that the Chief Executive’s efforts have fallen short.

As expected in the Reddit thread, people were not thrilled with Verizon’s direction of replacing humans with AI, with a former employee saying that “one of our selling points was that we didn’t offshore call centers. It’s gone so downhill from when I used to work there.” It’s only appropriate that Verizon holds off on completely replacing its Live Chat with AI until it has properly trained its model to handle customer queries properly.

Simply integrating its service with ChatGPT won’t win the company any awards, especially when AI can make a boatload of technical mistakes that will be pointed out by users who are even slightly knowledgeable about carriers and their network’s functionality.

https://wccftech.com/verizon-replacing-humans-with-ai-for-live-chat-is-lowering-response-quality/

Be prepared - the customer doesn't care about you or your family.

How many if you try to enjoy your Sunday...but in the back of your mind wonder if tomorrow's Monday brings that HR meeting and the Hallowed "Reading the prepared text" letting you know your position has been replaced by a cheap labor offshore or A.I.?