I’m genuinely curious. Why are you clinging to a company that no longer wants you? I was an IC that took initiative and did impactful work that improved the performance of my entire team many times but my manager’s actions showed that they didn’t... — read more
Verizon going to put foot on Business Account Managers
If Verizon converts a majority of its stores to indirect, the company will end up relying even more heavily on corporate business account managers to drive revenue. The problem is they are simultaneously putting increasing pressure on the very people... — read more
SCHULMAN HAS GOT TO GO
Listen, I’ve been watching this Dan Schulman character—very tall, very thin, wears the jeans, thinks he’s very "Silicon Valley." He was at PayPal, and it was a disaster! A total mess! You tried to send ten dollars to your cousin, and suddenly your... — read more
LOL, is this what Dan's planning for our customer service??!!
https://youtube.com/shorts/A8K-ILroUTQ?si=KUcn2s9sE9-wQlpj
Befuddled By Retail Store Managers
what exactlys the point of telling a customer we will give them one month free for insurance, perk if the customers are going to cancel it anyway? doesnt it hurt the company?
You know it's bad when folks are willing to take pay cuts just to get out the door
I keep seeing coworkers bail for jobs that pay way less. Nobody even tries to match their old salary anymore because things have become that miserable here. That's how low we have fallen.
This interview by Dan is
This new interview by Dan is the nuke. Feels like everything everyone will be impacted by the news from Dan. He is literally telling us major cuts in high volume will be the norm. Expect layoffs in perpetuity. Everyone in CS is vulnerable. No such... — read more
Enhanced ESIP Thread
Just a placeholder here - "Enhanced ESIP" (early separation incentive package) thread. I know it's not affecting everyone but maybe we can consolidate here whatever we know so far. I'll dig out some older threads and will link them under - feel free... — read more
GTS Earthquake
There's an earthquake waiting to happen and it's bigger than what anyone thinks.
Verizon CEO sends shocking message to employees
I’m convinced “nunchucks” has no idea what he’s talking about. https://finance.yahoo.com/sectors/technology/articles/verizon-ceo-sends-shocking-message-163300683.html
Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers
Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers -- Omar Sohail Jun 5, 2026 at 11:52am EDT. Companies will eventually replace humans carrying out what... — read more
What types of roles are based in Denver office?
What types of roles are based out of this office?
Most of the institutional knowledge is gone
Do they really think AI can make up for that? Are they really that stupid? (that's a rhetorical question)
Video: Schulman on AI Job Elimination
https://youtu.be/IbiKFm5_was Key takeaways include: • Workforce Disruption: Schulman acknowledges that Al will inevitably displace a large percentage of traditional customer service roles, particularly those handling routine, repetitive tasks like... — read more
So glad value riff'd me
My career and life is so much better without Verizon Thanks for all the severance money and vacation days I stole since I never marked them. Went to good cause paying for kids college. Verizon bucks and would never work there again. 30 years strong... — read more
2026 Strategy Announced
Dan here. Announcing our 2026 strategy: We’re looking to globally engage end to end catalyst for change by intrinsically productizing cross-cultural channels and competently expediting seamless alignments. Artificial Intelligence. We want to... — read more
Claude
I used a TON of tokens trying to get Claude to do what I requested. Ultimately, I had to do it myself as it totally su-ks. I hope it cost VZ plenty too
My experience in Verizon NY.
I am writing this to explain to the rest of Verizon about a pervasive and ongoing culture of discrimination, hostility, and bias within our workplace that directly violates standard conduct and zero-tolerance policies. Throughout my tenure, I have... — read more
Today’s manager would not make the cut
Most managers and up at Verizon would not make the cut in today’s landscape. A lot of them were simply at the right place at the right time. They would buckle under today’s pressure, scrutiny, and expectations. Many got there because they knew... — read more
Q4 RIFs
A new RIF appears to be in the works. VPs and above are holding all-hands meetings with Samantha at The Ridge in mid-July. With the ongoing Frontier integration, major reorganizations are expected, along with anticipated RIF activity beginning in Q4... — read more
Just ask Gemini
The chatter surrounding Verizon's workforce changes has been a major point of anxiety and discussion across the company, especially following the major structural realignments that began late last year. Here is what is currently happening on the... — read more
AI will be much costlier then Layoffs
Many companies who totally dependent on AI are realizing the true value of employees. Dan is doing continues layoffs just like anything... AI is much much costlier.
Every dollar Schulman cuts has a direct impact on his compensation
Tower contractor’s perspective: https://wirelessestimator.com/articles/2026/contractor-evidence-and-verizon-internal-communications-make-the-case-that-the-fcc-can-no-longer-ignore/
Our AI is delighting our customers
Read this: https://wccftech.com/verizon-replacing-humans-with-ai-for-live-chat-is-lowering-response-quality/amp/ Glad InfoSys and Accenture are so talented at building AI solutions for our customers. Not to mention our awesome and talented Verizon... — read more
Hans stands for
HANS . humans achieving nothing strategically
Abolish AD and Director roles
Just keep Sr managers directly reporting to Sr Directors. We are top heavy with people being managers only with one person reporting to them. it’s a joke
Does Dan have any hands on experience with AI?
Not like management has hands on experience in telecom but this guy is trying to ride the AI hype train so hard it’s embarrassing. Very clear he has no idea what he’s talking about. When is the board going to do something about him?
Union associates Eisp offered getting louder
I don’t know for sure but the rumor is getting louder and louder from directors and managers about an across the board Eisp offered to the field in the northeast supposedly unlimited to all groups anyone who wants it.The rumor been from regular to... — read more
Why is Verizon Stock down? Read then post!
https://www.msn.com/en-us/money/companies/verizon-vz-stock-trades-down-here-is-why/ar-AA24RnGp Bottom line Verizon sold customer location data and was fined $47 Million. Wonder how many employees Dan will lay off to cover this bone head move?
What’s up with Racists clowns on this site ?
First a post targeting an entire religion, and now a post targeting immigrants. Racists don’t really have a problem with immigration or religion. They have a problem with the fact that they can’t compete fairly and squarely, so they come here to... — read more
More RIFS Coming
Close contact in HR told me more RIFS definitely coming and oh, this will be an annual thing. Good luck to who remains. In all the 20 years Ive worked here ne we felt so unstable or unappreciated. Dumpster fire !
An empty chair is better than the wrong person
Great line by NVIDIA CEO. Truth is, Verizon should have many empty chairs then… https://www.linkedin.com/posts/entrepreneursanctuary_jensen-huang-co-founded-nvidia-in-1993-and-activity-7453027411870371840-5DK2?
Bloomberg Talks Dan Interview Total Embarrassment
Listen to the Bloomberg Talks interview with Dan. They literally ask him what changes will average customer see that will make an impact and Dan literally couldn’t answer. Totally embarrassing- it’s so CLEAR he has NO PLAN for any real changes. Just... — read more
JULY 16th LAYOFF!!!(VERY TRUE)
You heard if first, ask your leaders, everyone should be having some type of call month “towards end of the day”, check your google calender its there! This company is truly a sinking ship since starlink and the other one taking over! Verizon cannot... — read more
VZ Stock at $44 … Really?!?!!
Was curious and looked up VZ Stock today and was floored to see it back at $44 after the incessant layoffs and cost cutting. All the sell off in corporate real Estate and discontinued leases, all the head chopping, cutting benefits and stock... — read more
Pulse survey coming
So are we all just going to nod along, or is somebody going to ask the obvious questions like, "What's the strategy again?" and "When exactly are we planning to factor human capital into it?"