#feedback

Posts mentioning hashtag #feedback

Below are all the posts — topics as well as replies — that mention the hashtag #feedback.

Mention #feedback in your post to continue the discussion!

Boycott the pulse survey, please.

The text in the email literally says "Even when no action is taken based on feedback", so, anyone who's making the argument that they are going to write their hearts out is just kidding themselves. If you want to vent, write a diary (for old people) or just say 67 for the youngins.

Here's what boycotting it does. It's not mandatory, so, does anyone have a good argument for losing your job if you don't participate? Not participating diminishes their little game where they collect sentiment data and make staffing decisions based on it. I am doing my part, please consider doing yours.

Have a great rest of your life.


The Fiserv I knew in 2019 is gone

Long gone - retired just before and during the Operation Excellence phase of the merger. After that all he-l came in from Frank. Jeff Y was gone to a house in Florida with a ton of cash. Everybody else learned SAPIENCE at the risk of termination. Yes there were problems of course - even IBM could su-k up a disaster or two. But the relatively good firm was shot full of holes. Am very sad at what it has become today.


Where is the Survey???

We was told the annual employee survey was supposed to happen in June. Still nothing.

I have to wonder why… Are they worried the results will look like they did last time?

Because the feedback has been pretty clear… Employees have been saying the same things over and over, five-day RTO is hurting morale, the presence report is damaging trust, and people feel like leadership isn’t listening.

The action plans that come out afterward have become a joke. They check the box, put out some talking points, and nothing changes. They never actually address the issue employees are raising.

The answer isn’t another mental health program or another communication campaign. The feedback has been loud and consistent about what the biggest problem is.

At some point, leadership has to decide if they actually want honest feedback or just feedback that confirms what they already believe.

If the strategy is working, release the survey, get the results, and prove it. Or are you too scared to get your ego bruised again, Jon?


3 weeks from today

Well since they changed the timeframe of the VSP acceptance process from the 15th to the 27th, what are people actual thoughts on the extended window now. Does it mean more people than expected accepted the VSP or not enough and they want to see what needs to be done in the "resturcturing" faze of the layoffs in August. Also I want to know to anyone who accepted the VSP if things for you on a daily basis going fwd with your team is or has changed before the 27th. I know a higher level of person will be conducting the approval process, but since the VSP list is done does any of this info will trickle down to your managers ...sups...ect. I just hope people dont start getting treated diff since they are accetoing the VSP. please share if anything diff is happening for you since the deadline has passed.. TY


Franklin Templeton terminates the remainder of the contract

When FT took back their Customer Service, they left Main Office Services and Customer Operations at FIS. Today, at a BPS Fireside Chat, SVP Ian McCoy and Client Services Manager Sandy Edmunds announced that FT is also taking back MOS and OPs, thereby terminating the ten year contract. Was only able to read the questions in the chat, have not see the recording yet, if there is one. The chat questions involved employees in those functions asking about their futures. The answers were not comforting. Sandy implied that FIS did not understand why the contract was being terminated. It was because they did a sh---y job and impacted FT's relationships with their own clients. She went on to address timing questions by stating that she did not know who the new vendor would be "unless they went behind their backs." That is a stunningly deceptive statement. FIS failed to deliver on every level to meet SLAs or they did a sh---y job whichever anyone prefers. It was shocking to read that. Will see what else can be gleaned unless someone else reading here knows more. Cue up the Mission Impossible theme...


Voice Survey?

With everything that’s been happening lately, I’m finding myself wondering how candid I can or should truly be. I know the survey is presented as “confidential,” but I’m curious whether others feel comfortable giving completely honest feedback or if you’re holding back because of concerns about confidentiality or potential repercussions.

No judgment either way, I’m genuinely interested in how others are approaching it.


Manager survey

Does this even matter?

Also I'm curious does this survey go to all associates? Or does the manager select a few designated pets who take the survey (which doesn't seem accurate as I am far from a pet lol)

My manager despises me because I ask him tough questions instead of having a "yes sir" person


Market Based No Loyalty Clown Show

The 8/1/25 email may end up being remembered as one of the most damaging leadership communications in AT&T’s history. Maybe even corporate world history. Not because of one quote, but because of the mindset behind it.

Employees said morale was declining, flexibility mattered, talent was leaving, and five-day RTO was making things worse. Instead of asking why so many people felt the same way, leadership explained why employees were wrong. Feedback was described as “more outliers than we’d like,” and employees were told there “might be a disconnect between you and your current professional choice.”

That response didn’t rebuild trust. It widened the gap between leadership and the workforce.

The issue was never just RTO. It was the message that came with it… when employee feedback conflicts with leadership’s narrative, the feedback not the strategy is what gets questioned.

You can mandate attendance. You can track presence. You can enforce compliance. But you can’t mandate trust, engagement, or belief in the direction of the company and that’s what Stinky is too boneheaded to understand.

Leadership is ultimately measured by results, whether people want to stay, whether top talent wants to join, and whether the company is moving in the right direction. Those are the questions that matter.

Stink is unfit to lead and should resign immediately.


Floor Moves

I'll just say it.
These stores could change their flow upside down and inside out...it still wont change your sh**ty, nonexistent Selling Culture. Macys only solution to falling sales are floor moves. Change that!
Especially considering the flow and assortment at most Dillards have remained consistent for decades. Thats department store excels at customer service, those associates literally greet me at the door. The insanity of floor moves every quarter has got to stop!! Who isnt getting their job right the first time?!


Vz Customwr Service improving

As I prepare for a vacation trip to Europe I contacted Vz Call Center. I must say the Rep was outstanding.

Being a longtime employee and Fios/Vz Mobile customer....historically was confusing and put so much on the Customer to manage.

I point this out for two reasons...first.... the focus and execution was flawless and secondly.... rhe Service Rep was awesome and hwrbrole needs to be supported and expandes and removebrhe Director/Sr Director headcount and live up to the hype of Customer experience


The Corporate skill nobody teaches…

Can someone teach me how to be a yes-man and boost the egos of unskilled, manipulative managers? Apparently, that's the skill needed by TPD Associate Director. Please for once can they let go Boston AD …

Unfortunately, I'm not good at that, so they'll probably let me go.