#ai

Is the company leveraging AI to show how much additional work offshoring has caused onshore employees? Is the company suppressing the results to appease shareholders? How much bad manipulation of AI is going on behind the scenes? There are gatekeepers who know what's up. When will the financial regulators compare AI outputs with what's being reported publicly? Especially in the AML area, are people looking the other way?

We know we're being replaced by actual people. As if it matters who or what takes my job. The outcome is the same - I'll be unemployed.

https://nypost.com/2026/03/07/business/wall-street-executives-say-morgan-stanleys-latest-layoffs-caused-by-ai-sources/

The Keep Call Centers in America Act of 2025 (H.R. 4954/S. 2495), introduced in August 2025, is a bipartisan bill designed to curb the offshoring of customer service jobs. It forces companies to notify the DOL before relocating, creates a public list of violators, and penalizes them by restricting federal grants, loans, and contract eligibility for five years.
Congresswoman Kristen McDonald Rivet (.gov)
Congresswoman Kristen McDonald Rivet (.gov)
+3
Key provisions of the legislation include:
Public Accountability: The Department of Labor (DOL) will maintain a public list of employers that relocate call center jobs overseas.
Financial Penalties: Companies on the list become ineligible for federal grants or guaranteed loans for 5 years.
Contractor Restrictions: Federal agencies must give preference to employers not on the list, and call center work on federal contracts must be done in the U.S..
Consumer Rights: Agents must disclose their location at the start of a call, and consumers can request to be transferred to a U.S.-based agent.
AI Transparency: The bill mandates disclosing if AI is used, allowing customers to request a human agent.
Congresswoman Kristen McDonald Rivet (.gov)
Congresswoman Kristen McDonald Rivet (.gov)
+6
Introduced by Rep. Kristen McDonald Rivet (MI-08) and Rep. Brian Fitzpatrick (PA-01), with Senate companion legislation, the bill aim to protect American jobs and improve customer service.

This will impact UHG and help protect your jobs.
Spoke to a Senior Director and this person is praying this passes. They also expressed that all you employees better hope this passes too or you could be jobless soon.
This senior director stated they have a big problem with the contracts because the employees from the outsourced jobs spend more time committing fraud than doing the job. This person told me of all the ways they use to improve their survey results, accomplish their metrics without ever engaging in a call or a chat. The director said they actually spend more time beating the system than actually working.
So why not fire them. Well you can’t. Once they are hired their govt will not allow you the company to get rid of them. Only the govt can fire them so you are stuck with them. They have caught over 500 alone in one incident and guess what they still are employed.
So how do you all like those apples. So keep staying late and ki-ling yourselves on metrics because your off shore buddies are getting paid well and don’t even have to worry about doing the job.
This person does risk and quality.

https://finance.yahoo.com/news/oracle-openai-end-plans-expand-201106441.html
Does this news not directly refute the reasoning for the layoffs given in the Reuters article?

To those who are feeling anxious about layoffs, I want to share my perspective after spending more than a decade at the company.

In many cases, decisions during layoffs are not purely based on performance. Managers and senior leaders often try to protect themselves using the power and influence they have, unless you happen to be very close to top leadership. At times, it becomes more about internal politics and job preservation than merit.

At the same time, no company defines your entire career. It is important not to become overly attached to any organization. Companies may make decisions that do not always reflect your value. If you are affected, focus on preparing financially, continue building your skills, and work hard to find the next opportunity.

One concern that deserves attention is when Oracle layoffs affect citizens while H1B employees are retained, even when both groups are working equally hard. If such patterns exist, they should be carefully examined by leadership and policymakers. The responsibility for these practices lies with certain managers, directors, senior directors, and VPs, not the company as a whole.

Only new visionary leadership at the top; EVPs, SVPs, and GVPs especially those with strong AI and technology perspectives, can help guide teams into the future.

Layoffs may sometimes be unavoidable, but the process must be fair, transparent, and thoughtful. Otherwise, companies risk losing talented and dedicated people who contribute greatly to their AI success.

If you are affected by layoffs, it does not mean you are not talented or that you performed poorly. As discussed above, many factors influence such decisions. You are talented, and that is why you were valued in your role.

You will find another opportunity. Take this time to relax, manage your spending, make the most of your severance, take care of your mental health, and get insurance coverage through Covered California. Use this period to upgrade your skills, especially in AI and emerging technologies.

Then start applying. The job market may take some time, but persistence pays off, and you will eventually land the right role. Stay positive, never give up, and good luck. You have got this.

Six hundred jobs were recently lost at an auto parts plant. First Brands announced these layoffs in Brownsville, Texas. Regional officials remain optimistic about the economy. They highlight new technology, AI, and retraining efforts. The Rio Grande Valley expects future job growth and development.

https://www.kxan.com/border-report/rio-grande-valley-leaders-upbeat-about-economy-despite-maquiladora-layoffs/amp/

Block revealed plans to reduce its workforce significantly. The company stated artificial intelligence tools enable a smaller, more effective team. Block shares rose sharply following the news. Conversely, the broader software sector experienced a decline. This market reaction indicates investor approval for tech workforce reductions.

https://www.aol.com/articles/blocks-layoffs-could-3-companies-070500078.html

From the COO's updated bio on the website:

"During this period of significant change, he was instrumental in modernizing the company’s operating model—most notably by securing strategic partnerships focused on technology modernization and AI-driven code conversion. These initiatives more than doubled Sabre’s engineering workforce, increased development velocity, and delivered greater efficiency and value to customers.'

You can't make it up.

(Well, apparently you can.)

Story by bgriffiths@insider.com (Brent D. Griffiths)

Anthropic economists say they have developed a new way to track how AI will upend the workforce.
Their new measure shows that AI use hasn't come close to tapping the full power of large language models.
Not surprisingly, they say the most exposed field is computer programmers.
Anthropic economists say that AI use is far from reaching its full potential to disrupt the labor market.

Using their new measure, they found the five most exposed occupations to be: Computer programmers, customer service representatives, data entry keyers, medical record specialists, and market research analysts and marketing specialists.

AI has yet to significantly affect the unemployment rate for workers in these highly exposed professions, economists Maxim Massenkoff and Peter McCrory wrote. The pair said there is "suggestive evidence" that the hiring of young workers in those fields has slowed.

Massenkoff and McCrory also wrote that there are a number of tasks and, in some cases, whole jobs that AI can't do, such as making legal arguments in a courtroom.

"Many tasks, of course, remain beyond AI's reach—from physical agricultural work like pruning trees and operating farm machinery to legal tasks like representing clients in court," the pair wrote.

The core of Massenkoff and McCrory's paper proposes a new way to measure AI displacement risk that combines real-world data on Claude usage with other factors, including tasks that are theoretically possible for AI.

Anthropic has been publishing real-world data on Claude usage for every state and Washington, DC, through their "Anthropic Economic Index."

By doing so, the pair said that they hope to pinpoint economic disruption more reliably in real time, making it easier to "help identify the most vulnerable jobs before displacement is visible."

"This approach won't capture every channel through which AI could reshape the labor market, but by laying this groundwork now, before meaningful effects have emerged, we hope future findings will more reliably identify economic disruption than post-hoc analyses," they wrote.

The measure, which they call Observed Exposure, shows just how far LLMs have to go to disrupt specific job tasks that AI could theoretically replace or augment.

"For instance, Claude currently covers just 33% of all tasks in the Computer & Math category," they wrote.

Dario Amodei has warned about the future of white-collar work
Anthropic CEO Dario Amodei has repeatedly sounded the alarm about AI job displacement. He has said that AI could replace up to half of all entry-level white-collar jobs in the next one to five years. Amodei has stuck by his views even as others in the industry, including OpenAI CEO Sam Altman, have questioned his outlook.

Massenkoff and McCrory's findings dovetail with a growing consensus that AI could eliminate most entry-level software engineering jobs. One of the biggest uses for Anthropic's Claude is coding.

Boris Cherny, creator of Claude Code, recently said he expects the title of software engineer to start to "go away" in 2026.

xAI CEO Elon Musk said last year that "anything that is physically moving atoms" will outlast AI disruption longer. The Anthropic economists found that the least exposed professions include cooks, motorcycle mechanics, lifeguards, bartenders, and dishwashers

It is worth noting that sweeping predictions of AI job disruption haven't always aged well.

Geoffrey Hinton, the so-called "Godfather of AI," said in 2016 that "people should stop training radiologists now" and that within five years AI would surpass humans in the field. A decade later, radiologists remain in demand. Hinton told The New York Times in 2025 that his prediction was too broad and that the timing was off, even as he was correct about the direction of AI progress.

AI disruption also won't affect everyone the same way, the Anthropic economists wrote.

Based on US Census Bureau data from the three months before ChatGPT's release, the economists found that "Workers in the most exposed professions are more likely to be older, female, more educated, and higher-paid."

https://x.com/PeterMcCrory/status/2029716715916198006/photo/1

@PeterMcCrory
Head of Economics at Anthropic.

I would do this and so hard they don’t care about you they only care about bob the fake AI this is a bad place to work very toxic

What happens to the RPO?

Oracle, OpenAi end plan to expand flagship data centre https://share.google/vPxXdg2sYqSgOo5bt

Legit said the pay was under market, that the raises I am stating are "best case" are far below market for role, and that nominal cash bonuses with zero equity upside mean: "we aren't paying to keep you or grow you."

This was the UHG CoPilot, not some outside source. Our leaders told us to use AI for professional development and job work, and wow! LOL

I am working on a Gen ai product and I have a meeting to demo that to the HIH team and the contractors. I have worked hard on the project and looks like the team in HIH wants to takeover? Idk. What to do?

Oracle is considering laying off 20,000 to 30,000 employees. This aims to generate $8-10 billion for AI infrastructure. The company faces high costs from major AI client commitments like OpenAI. US banks have retreated from financing, doubling Oracle's borrowing costs. Oracle also plans debt and equity raises and may sell its Cerner unit.

https://mlq.ai/news/oracle-eyes-major-layoffs-of-20000-30000-staff-to-offset-surging-ai-data-center-costs/

What a joke, absolutely tone deaf Execs making this stuff up.
RIF 13k, now to appreciate you learn how to use AI tools

https://search.app/TKwZo

Any news of layoffs from AI taking over entry level roles?

What’s the deal with this new buzz around AI DLC? Anyone have some insight into what it actually is? Also curious how many more jobs or roles might be at risk because of it.

I’m listening to the AI session and the BOAs and FAs are absolutely unhinged 😂 It’s honestly hilarious and kind of refreshing how funny everyone is. At one point someone asked, “Can Copilot tell people to mute their phones?” and I lost it.

Algorithm for PMP and ranking. Yes I said it. Now its all new, so there will be considerations. But if AI you can compare across organization and huge data bases. What I am saying, it there are known attributes for high potential.And performances. Have a great day!

Seattle business leaders have issued a warning. They are concerned about artificial intelligence. Technology sector layoffs are also a factor. These elements are causing an economic shift. Local leaders are observing these developments.

https://www.fox13seattle.com/video/fmc-ct0uwlxr8z2xwzvl

My mgr got axed... and now I report to an offshore manager who doesn’t really understand what I do. doesn’t even try to... most of the time it feels like she just tells other people to do the things my old manager used to handle.Since all that happened the place has gotten a lot more and more and more toxic, with more offshore managers showing up while the people who actually cared about the work keep getting laid off and everyone keeps talking about AI like that’s the answer to everything.it will never be the answer. horrible.

According to this news article for reasons. Yay or Nay?

https://dailyvoice.com/md/elkton/morgan-stanley-to-lay-off-thousands-of-employees-here-are-reasons-why/

Shifting Priorities: The bank is reallocating resources to high-growth areas.

Performance Reviews: Some layoffs are tied to individual job performance.

Operational Efficiency: The bank is managing costs amid economic pressures.

AI, Automation: Increased use of artificial intelligence is automating routine tasks, reducing the need for certain roles.

This wave of AI-driven transformation only makes a small group of capitalists richer, while the majority of others may end up being harmed.

Antropic said the dod couldn’t use their systems to spy on US citizens. OpenAI picked up the dod contract.
So how do US TikTok users feel about their data now on Oracle servers now?
How long before AI is spying on employees?

Between reducing OT making it virtually impossible , not enough staffing and AI taking over 😒

If you want to trim away the useless, then start with HR. Just keep the bare bones skeleton crew, let the HR chatbot and AI do the rest of that work. If Citi AI can’t handle the mundane low hanging fruit HR work, then it has no place trying to be wedged into anything more complex or technical.

If it can’t be developed enough, tested enough and rock solid enough to handle the HR work load, then you have business trying to make it do anything more complex. It’s like trying to use a calculator that can’t add or subtract to perform advanced algebra. Use the HR role as your live test bed. Once you get that part down, you can then showcase what a success it is in all you little ppt slides and THEN move on to something more complex.

AI’s ability to replace work traditionally done by
human consultants threatens parts of IBM’s
business model.
Sounds like it will help accelerate and increase RAs which is right in-line with IBM's business model.

https://www.techradar.com/pro/modernizing-a-cobol-system-once-required-armies-of-consultants-spending-years-mapping-workflows-ai-changes-this-anthropic-says-ai-could-help-keep-cobol-running-for-a-long-time-to-come-but-ibm-wont-be-happy

Welcome to the "AI-First" masterclass, where our CPO and his merry band of visionaries have finally cracked the code: why pay for actual human expertise when you can just sprinkle some AI dust on the office and hope for a miracle? In this brilliant new company math, one prompt-wielder is magically expected to do the work of four seasoned professionals. It’s not a "layoff," everyone—it’s AI-powered efficiency optimization. Of course, the performance ratings are pure comedy; it’s a truly impressive feat to make KPIs impossible to achieve by simply moving them every time someone gets close. It seems the only thing "scaling" around here is the leadership's delusion that deep product context and institutional knowledge are "legacy baggage" that can be replaced by a stochastic parrot that doesn't even understand the roadmap.

I’m sure they’ll have a fantastic realization right around the time the production server catches fire because the code checked in by an "elite" hire who doesn't know the internals couldn't scale, and the IIM Product Manager’s slide deck isn't enough to rescue the business. There won't be anyone left who remembers how the system actually talks to itself, but hey, at least the PowerPoint decks looked sleek, right? It is incredibly draining to watch a leadership team systematically dismantle the very infrastructure keeping the company afloat, like watching a captain celebrate "weight reduction" while tossing the lifeboats overboard.

By the way, there’s a fascinating trend where every new "Director and above" hire seems to share the same IIT (from India) pedigree, while any existing veteran—PM or Engineer—without those specific credentials is being ushered toward the exit via "carefully crafted" negative feedback and impossible goals. Yes there are a couple of hires who are not from here, but watch the broader trend. If it happened to one person, it’s an exception; when it happens across the board, it’s a blueprint for a lawsuit. What these visionaries don't realize is that the momentum for a class action is already building among those who’ve been pushed out. I’m just waiting for that legal spark to materialize so I can join in and sue the heck out of these "geniuses" for wrongful termination. I have every single Workday feedback and "Connect" saved to show exactly how the narrative suddenly shifted the moment the new regime walked in. See you in discovery.

Are they so stupid to think AI or somebody in India or wherever can replace that?

Holy cow is this training horrid.

Heard through the grapevine people in HR have said that they expected more attrition after the 5 day RTO was announced. So from this you could infer that a major goal, if not THE goal of this was to reduce headcount. Also this means that layoffs are coming since not enough people left.

The next piece of this is that the execs have admitted that the company is becoming too reliant on contractors, and want to balance out the hiring with more full time employees. What is not mentioned is that they want to flip contractors to FTEs. Offshore hubs are being built to facilitate this along with abusing work visas.

There has also been a major push for AI recently. Which helps reduce headcount even further. Models are now reaching the point where anyone can automate tasks or have someone vibe-code a solution that is "good enough".

The end goal of this is that they want cheap offshore labor to handle AI to push out stuff that is passable. So many current FTEs are going to be displaced. This is also the end goal of an overwhelming majority of other large companies. This is not systematically sustainable. And the working class is being set up for a world of hurt.

So apparently, throwing darts are the new operating model. Town hall highlight of the year: Head of IT + CFO confidently announce that “No other companies have figured out AI governance… but we will.”

The silence afterward? You could hear a budget being cut in real time. This is coming from leadership that still treats basic project tracking like it’s emerging technology. But wait, it gets better.
Our fearless IT leader sends the brand-new “Head of Data” out of the country to “vet options” we aren’t even authorized to implement. Bold strategy.

Minor detail: this individual’s experience in data and technology appears to be limited to creatively rearranging LinkedIn buzzwords. If résumé fiction were a programming language, we’d finally have expertise. Because promoting someone with no clue in the space worked out so well last time… why not run it back? Now the plot twist: they’re stuck abroad due to regional conflicts and travel disruptions. You truly cannot script this level of tragic corporate comedy. We can’t align on reporting standards, but we’re about to solve global AI governance. Sure.

Next town hall prediction:
“We’ve decided to skip governance and move straight to vibes.”

Focus Services is closing its Greenville call center. This action will result in 94 layoffs. The closure is attributed to the impact of AI. Call centers are facing automation of routine tasks. This trend affects many call center operations.

https://www.bizjournals.com/triangle/news/2026/03/02/focus-services-greenville-call-center-layoffs.html

interested to see reactions from some of these points, Dell is doing great these last few days in terms of stock, but is it short lived? I keep thinking about SMCi and they just seem to have the right blueprint.

consider my thought process:

​SMCI is strategically absorbing short-term gross margin compression (6.4%) to aggressively secure physical data center footprints. Once the bare-metal hardware is deployed, this establishes a captive base to upsell high-margin, proprietary Data Center Building Block Solutions and cooling maintenance. SMCi is leading Dell in this technology.

​AI-Driven Service Transformation: The traditional, human-intensive IT service model is being commoditized. AI automation is reducing the need for massive, global break-fix support teams, neutralizing the historical scale advantage of legacy hardware providers. Dell has not shown an interest to unleash their sw devs with Ai. they buy vs invent, well, overnight the world can invent more quickly and Dell isn't investing right

​Expansion into AI-RAN and Edge Telecom: By writing lean, specialized software stacks for distributed environments, SMCI is capturing the emerging Artificial Intelligence Radio Access Network, and Sovereign AI edge markets before slower legacy systems like Dell can adapt. this is far bigger than most know.

​Zero-Touch, Self-Healing Infrastructure: Integrating agentic AI into Baseboard Management Controllers and orchestration software enables autonomous power routing, predictive failure analysis, and real-time cooling adjustments, drastically cutting the operational overhead of rack maintenance. think, more self healing, less armies of physical technical support staff needed

​Direct Liquid Cooling & Next-Gen Silicon: The thermal physics of upcoming architectures—specifically the NVIDIA Vera Rubin NVL72 and HGX Rubin NVL8—mandate advanced liquid cooling. SMCI's in-house DLC engineering and rapid time-to-market provide a structural lead in deploying these dense, 100kW+ AI racks.

​Financial Disconnect & Valuation Asymmetry: Despite exceptional top-line revenue growth (recent quarters posting >120% YoY growth to over $12.6B), SMCI trades at highly compressed multiples (trailing P/E ~24x, P/S ~0.4x). The stock is structurally mispriced relative to its market share expansion in AI hardware volume. dell is now in hold territory, smci might be a huge opportunity.

​Legacy Over-Reliance on Bloated Ecosystems: Incumbent behemoths are institutionally bound to massive enterprise sales forces and heavy management software suites. These legacy structures create internal friction and require high-margin subsidization, making them vulnerable to agile, pure-play engineering firms. Dell is competing against the true lean mavericks (see what I did there). many sales folks on this, you're the champions keeping Dell going, kudos, but... change happens

​Rapid Obsolescence of Traditional Software: The democratization of code via AI is collapsing the moat of legacy IT management software, this is the real place Dell is able to macgyver the numbers. Historically a competitive advantage for Dell, but now Leaner competitors utilizing AI-assisted development can now quickly replicate and streamline orchestration layers, bypassing the traditional software lock-in of these legacy giants.

interesting time to watch... I'm long on both, but I feel smci is better suited for the long haul, I'll be getting out from Dell, selling, later this year, but not just yet.

oh and I think more layoffs are coming, so it's not too off topic

Between company cutting costs, restructuring, and all the AI talks.
And yes, bonus week...let's discuss!

Did you know that United is licensing AI software from Amazon? This software allows call center representatives in other countries to speak, and it alters the tonality and accent of the voice. This is to prevent American citizens from knowing they are speaking with a representative overseas.

The AI takeover to move jobs overseas is already happening. You just don’t know it yet.