#workload

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FACTS not Fiction

For anyone that thinks you aren’t replaceable, ponder this:

How many employees does UHC/Optum ‘really’ need to run business for jobs that can’t be automated or OGS to complete? C&S (Community & State) and a few E&I (only if US employees are required per their contract).

Whatever your answer is, cut that in # in 1/2. Once cuts are complete in Q1 2027, remaining US FTEs will be doing the work of 2-3 employees. Think not? It’s already happening.

A few questions:
How many layoffs have occurred in 2 years? How many teams disappeared?
What happened to their work?
Which depts absorbed it or was it considered irrelevant?
How many GL30+ have left in 2 years?


The disconnection is unbearable

The newest CHRO’s Post-it wisdom says:

When we stop trying to be everywhere, we finally give our leaders the space to be innovative and quick. Speed doesn't come from more eyes on a project; it comes from fewer, more decisive ones.

Yet - we are drowning amidst all the things that have to get done - with a crippled team who does not know anything because the experts are gone. And she comes up with JOMO.

In what world she is living?

SMH


B2B Mid Markets are cooked

30 day PIP process, based on DAPR numbers not CCRS. Takes one month of lackluster results, and 90 days to get off. Even if you hit the quarterly number, a single monthly miss puts you on a written. Have fun trying to take vacation or any time off.

R2B moving out of stores, managing the biggest demographic, and outnumbering Mid Markets 2:1. Open reqs for Mid Markets continually closing and reopening, no new hires.

Full calendars of nothing but blitz calls and zero focus on anything but "growth" via new logos and phone adds. Calendar filled up for 10hr, and being told by Sr Managers and Directors that we need to "sacrifice" to hit the number.

It has been a fun ride. Hopefully it ends in some severance packages and not just managing everyone out with asinine policies.


40 hour workweek

A lot of economists think the 40 hour workweek is outdated because it was designed for factory labor in the early 1900s. Today most work is knowledge work, and studies show productivity often drops after about 30–32 hours. The 40 hour work week was designed to keep you tired and to control you.


12hr shifts for car and loco dept.

Heard from a reliable source a supervisor at NS told me that upper managment says next step NS/UP wants is to have all Carmen and Loco dept work 12hr shifts 5 day a week at all locations, some location are already starting to switch to over to this, they will be looking to fired about 20% of each department for minor offenses even if it they know people could fight to get there job back, they will try and delay each arbitration for 9 month to 1.5 years, thinking most of the people will find a different jobs and not return even if arbitration does win there claim.


They want us to quit

It has never been this clear. The constant stress, the worrying, the intentional withholding of information, all of it feels designed to push people to the edge until they finally say fu-k it and quit. If they can get enough people to simply walk away, it saves them a lot of money. At this point, it is hard not to think that this is part of the plan.


The list of problems keeps growing

Let me run through the state of things. Talented staff are quitting. The ones who stay aren't keeping up with inflation. Some are getting let go anyway. Those of us left are doing triple duty. Clients feel the drop in quality and they're letting us know. Simple requests become week long projects. And to top it off, we've got contractors who don't know what they're doing and don't care to learn. A few are good. Most aren't. This is where we are.


Burned out but stuck

I've become one of the twenty percent who carries the load and I'm now thoroughly exhausted. The other eighty percent show up, do the minimum, and clock out. I work late, fix problems, keep things running. I want to leave but I've got too much built up here. Years of vacation time, a team that depends on me, a family that needs my paycheck. Plus, the job market feels risky right now. So I stay and burn a little more each day. It's a terrible spot to be in. And to think, Nike was considered a great employee once upon a time.


Finance Sheet Show

Finance is now a complete joke. Management does not know the inefficiency of these endless forecasts, scorecards, and endless requests on a daily basis. This new op model is half baked at best. They know not, nor care about the chaos they created and how much work it will take us to unravel and produce these on a regular basis. F it. F them. F this new op model. Whether or not this sh-t show is by design to make us quit is irrelevant. It is completely unsustainable and we will be forced to quit for our own sanity. Most of our time is spent trying to get clarity and not on value added work. What a waste of time. People at the top should be held accountable.


Have they ever backfilled a critical role? Ever?

My team is down to nothing. One more loss and the whole thing collapses. Two roles were highly specialized. Never backfilled, never even discussed. Workload's a mess, skills are missing, and no one cares. Okay, fine, cut if you must. But could there at least be some thought behind it? Or maybe fix things afterward for once?


Too many chiefs, not enough workers

I've noticed a significant shift lately. There's a huge focus on tracking work instead of doing it. We spend hours building decks to show productivity while actual tasks sit waiting. Meanwhile, there's a push to reduce small benefits that made the place at least tolerable. Sadly, the people who suffer most are the newer hires. They're thrown into projects without any real guidance because the seasoned leaders are too buried in administrative work to mentor anyone. It's a frustrating way to run things.


Fiserv’s New Tax Tracking Adventure: Because We Weren’t Busy Enough

Fiserv’s latest “innovation” is making everyone track their daily location for tax allocation. Because obviously what we all needed was another pointless workflow. Nothing like turning basic payroll into a DIY compliance project. If this is efficiency, I’d hate to see complexity.


Anyone else tired of drowning?

Despite all the promises, the workload hasn't changed after all the layoffs. If anything, it's gotten worse since morale has tanked and many of the remaining employees are burned out and have given up on putting in the effort. The fact that there's less people to cushion the impacts of the folks who've always been lazy regardless of staffing levels doesn't help at all either.

I feel like an id--t for being so proud of my work ethic and working way above my pay grade for so long. I love my job, I really do, but things are continuing to spiral and I'm so, so tired of working my a-s off everyday when I feel neither valued nor respected.

If I'm probably going to get laid off within the next couple months anyway, why should I keep doing the work of 3 people? I might have to join the horde of people coasting until they give us a package or at least just stop the paychecks.


Wfh Posture

Found this out from a reliable source

Workplace Excellence Compliance Changes effective 4/1

  • Planned communications: 3/10 employee email

  • Anyone in an assigned office - updated expectation is 4 days in the office

  • Everyone else - expectation is still 3 days in the office, but no consecutive WFH days. Friday/Monday is considered two consecutive days (so in office Mon-Tues-Thurs; or Mon-Wed-Fri etc)

  • When in office, expectation you work a full day in that office

  • External new hires - expectation is 4 days a week in the office


Watch out if your in business sales

Pip process moved to 30 days. 1 month of not hitting 80 and bam your on a pip. No room for error. Oh and don’t forget if you don’t hit 50% of your INSANE phone quota you go straight to a written. Oh and theres more! 30 days to get on a pip BUT 90 days to work yourself off. Idk but seems like they want us all out for some reason. Make it make sense.


BOA is known to layoff hardworkers more than those who don't do their fair share of work.

BOA is known to layoff hardworkers more than those who don't do their fair share of work. I have been with this bank for 28yrs and witnessed so many good workers who always did what was expected of them within their role and more. While the slackers tend to remain left behind. This has resulted in questioning why should those who are always willing to do more than what they are expected continue to do so and let those responsible for doing certain tasks do their damn jobs.

How many of you have a manager that is always meddling into other teams responsibilities and expect their own to do other teama work oppose to reaching out to those teams to do their jobs? I'm so fed up because I see a few managers that I interact with do that and to me that is crossing boundaries and disrespectful to other managers.

At the end of the day those leaders meddling tend to be the ones to get let go from what I have seen in the past.