#employeesatisfaction

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This culture has gone from best to toxic

Been part of the green eco system for over 8 years but this is the first time in my tenure I can say Fidelity work culture, ethics and associate satisfaction is going down the drain.

Managers are making associates "compete" resulting in instances of everyone fighting to be "visible" within the team, creating animosity between team members, favoring their own pets.

I am not in the same region as my manager so I am one of the lucky ones to feel the heat, after being back to exceptional performer, I'm facing sudden hostility, goal / KPI which makes absolutely zero sense and on top of that feeling burnt out with no appreciation at all.

I am wondering if any other BU's facing similar issue?

I am level 7 Wealth associate (tech lead)


Unions????

With poor middle management from the branch levels and issues not making it to the top people are fed up. Union talks in play. Drivers not able to take time off, routes sitting, customers not getting deliveries and no help. Warehouse runs way too short and people in place who aren’t fit for the job. Sales is getting fed up!


A financial argument for wfh that leadership might actually understand

We work at a financial services company. Many of us literally help clients build wealth for a living. So let’s talk about return-to-office in terms that should be very familiar to leadership: compounding, assets, and long-term value.

Parking in the city where I work is $19 a day. That’s not unusual.

$19 × 5 days × ~48 weeks = $4,560 per year just to show up.

Not gas. Not wear and tear on a car. Not lunch. Just parking.

Over time, that turns into real money:
• 10 years = $45,600
• 15 years = $68,400
• 25 years = $114,000

That’s before growth.

If that same $4,560 per year were invested in a Roth IRA or brokerage account at a modest 7% return:
• 10 years ≈ $63,000
• 15 years ≈ $119,000
• 25 years ≈ $315,000+

That’s the difference between an employee retiring stressed and an employee retiring secure.Now think about this from the company’s perspective.

Right now, that money is flowing into:
• Parking garages
• Gas stations
• Downtown lunch spots

What if, instead, that money was flowing into:
• Roth IRAs at our bank
• Brokerage accounts at our bank
• Deposit balances at our bank

Flexible work doesn’t just “make employees happy.” It redirects thousands of dollars per employee per year into assets held at the institution they work for.Which makes the timing of the new “Total Rewards” program especially interesting.

We’re being encouraged to consolidate deposits, investments, and cash with the bank. Leadership clearly understands the value of employee assets sitting here.But at the same time, we’re being required to spend thousands of dollars per year just to be physically present — money that could otherwise be sitting in those very accounts.You can’t ask employees to bring their cash to the bank while also designing policies that drain that cash into parking garages.

That’s a contradiction we can see very clearly, because this is what we do for a living.We talk every day about helping customers build long-term financial security.

Why are we designing policies that force employees to divert thousands of dollars a year away from their own financial future and into parking infrastructure?This isn’t about culture. This is about capital flow.

You can choose:

Employees investing in their futures at your institution
or
Employees funding city infrastructure to sit in a cubicle

One of those builds loyalty, assets, and long-term value.

The other builds parking revenue.

For a company that understands compounding as well as we do, this feels like an odd choice.


No raise for 2026?

I have been working at The Bank for over a year now so this is my first time being eligible for a raise. I started in August 2024. Did anybody else not get a raise? I’m trying to understand if it’s just me or is it something that is quite common at The Bank. I’ve never not received a raise at my previous companies. Your input will help. I receive a meets/meets on my annual review


Bonus % - Partially Achieved

Been with the company 10 years and received exceeded a majority of the time (8/10 reviews). To my absolute shock I have received a partially achieved. It looks like bonus payout is anticipated to be around 100% per today’s email - what can I expect for partially achieved? 50%? Lower? Thank you.


Second thoughts

I think I should say this. I had heard good things about PNC and had found a couple positions I wanted to apply for in Technology, but after hearing the CEO‘s decision on a 5 day work week, and how the morale has completely changed, there is no way that I want to work for PNC. I truly believe I’d be miserable every day. I will take my talent and expertise where employees are cared about and respected.


Merit raises are right around the corner!

I can't wait to see what my rating is, and I really look forward to waiting till July to get my increase. It is fun waiting and getting another opportunity to have a second touch point with my boss instead of getting my raise at the beginning of the year.


Not getting due credit for your work

Does anyone feel like they have been working hard , working late night to do something, and yet not getting enough credit or praise or call out for doing it?

And the manager or team lead favoring certain people and being biased ?

This crumbles the confidence and just gives constant anxiety to prove yourself, work longer hours and constantly doubting yourself.


34 quarter's of failure

After 34 quarters and 8 years of decline they wonder why customers leave.

You dont pay anyone for 8 years, but you expect to deliver AI.

These leaders are so out-of touch its unreal.

It doesnt take an id--t to work out why morale is low and the company is failing every qtr.

You need to change your focus to Employee pay to get the best out of your main asset.


Star rewards changing for employees ?

Retire here
Can some one tell me if employees / retirees are no longer eligible for Star reward status ? I spent over the amount in 2025 to be platinum but I just noticed on my statement it says I need to spend 1200 more to maintain my status after 2/28/2026 . Did they change how it works for employees ? Or just the calendar of purchases made to move up a status ? I’m so confused ! As retirees we don’t get any information about changes or extra discount have to rely on here to get that info ! Thank u in advance!


AT&T closing Ashland, KY call center effective 3/8/26

The center opened back in 2001 when Cingular owned it. Continued on after the merger with Advanced Technical Support up until 2020 when it became MSS. I got hired in 2015 and the company had around 260,000 employees. I think we're down to 140,000. At the end it's been tough with the demanding sales tactics. In December of 2024 the governor of Kentucky visited the site to highlight 115 new full time jobs. A year later and the place is closing.

I think we were whittled down to 80-100 employees. Severance or take WFH positions. I've been with the company 11 years and taking the money.


4 Rounds of New Year Layoffs and Its not even 2026 Yet!

OMFG, it’s not even 2026 yet and there were already 4 rounds of layoffs announced. According to the WARN Tracker website, West Des Moines is laying off another 65 (1/2,1/23 and 2/6). Sacramento is laying off another 114 employees on 2/6. While it’s great to have a paycheck, this place is toxic AF and not worth the fear this place is filling my soul with. WF used to be such a fun and great place to work.