#ai

Did anyone in the Florida market - quality department get affected ? (Sunshine) we are all anxiously waiting. We have our VP and senior quality manager jumping to our weekly teams meeting tomorrow to share some information. We don’t know if it has to do with restructuring etc. Does anyone know if HEDIS teams will be automated in the future by AI?

I understand that AI can help automate some processes, but it is NOT the answer! So many people hate talking to automated call centers and crave human-connection and understanding. AI cannot do ALL of the jobs Centene is erasing! It's been proven that AI makes horrific and literally fatal-mistakes. Who is liable when AI starts causing member-deaths? People, we've seen the current headlines of AI directing people to un-alive themselves, we've seen the movies--we know how this ends! :'(

General Motors has laid off approximately 500 to 600 employees, primarily in information technology roles. The terminations occurred after employees received an unexpected virtual meeting invitation. Artificial intelligence played a role in the decision, though it was not the sole factor. Affected employees are being offered severance packages and outplacement services. Despite these cuts, GM continues to hire for IT positions, including those focused on AI.

Detroit, Michigan

https://www.cnbc.com/2026/05/12/gm-layoffs-ai-severance.html

Cybersecurity firm Rapid7 has announced significant job cuts, impacting approximately 300 employees or 12 percent of its staff. These layoffs occurred during the second quarter, coinciding with a reported decline in the company's revenue and profits. The news follows a period of stock decline for Rapid7, though shares saw a modest increase in aftermarket trading following the announcement. The company is undergoing executive changes and integrating AI into its offerings to adapt to a competitive market. These workforce reductions are expected to incur costs between $11 million and $12 million.

Boston, MA

https://www.bostonglobe.com/2026/08/10/business/rapid7-layoffs/

Hope everyone gets the outcome they want. But please be careful getting comfortable here. They are in a mad rush to implement AI across the board and outsource what they can’t. If you get a stay of execution today, don’t think for one second you are no longer on death row. Use this as time to plan your next move.

TikTok is closing its Nashville office and laying off 250 employees. This move impacts the team responsible for content review on the platform. The company cited streamlining operations and aligning teams for long-term growth as reasons for the closure. TikTok is increasingly relying on artificial intelligence for content moderation. This decision comes as the company operates under a new U.S. joint venture structure.

Nashville, Tennessee

https://balleralert.com/tiktok-layoffs-nashville-office-closure/

Transcript: The 500 billion dollar company Oracle is now on the brink of bankruptcy.
And the situation is only getting worse.
Let me explain.
The company has now taken on over 130 billion dollars to rapidly build A I.
Data centers to satisfy. Their over $638 billion in demand for A I capacity.
Now it doesn't sound that crazy until you look at the numbers closer.
Nearly 50% of the entire demand comes from just one company
Open A I. The same company that lost over $38 billion last year
and is on track to lose over $27 billion this year.
The Company has no path to profitability
and if they pull out their commitments to Oracle,
then they have a 300 billion dollar problem.
And investors are already anticipating this is going to happen.
The cost of insuring Oracle's debt has skyrocketed to over 200 basis points,
which is even higher than when Lehman Brothers collapsed in 2008.
But it gets worse. The same man
that made over a billion dollars shorting the housing market in 2008,
Michael Burry, just put out a massive short position on Oracle.
And if he's right like he usually is,
then this could collapse the entire A I bubble.

Source:
https://vm.tiktok.com/ZN8Ru8Ujp/

Long story short, open source and open weight models have come a long way and pulled ahead in the AI race. You now have FREE models from Deepseek and Kimi, which are as good or even better than the best Anthropic model for coding. It has seriously gotten that absurd now, you would not believe it but it is true . Deepseek V4 Flash is basically a Mythos tier model and dirt cheap.

Which brings me to why are we paying Anthropic thru our noses and burning Illumina's free cash flow? It should be prudent for any leader with a conscience to save Illuminas profits for share buybacks and capex for innovation. Please don't burn money on Anthropics overpriced and lower quality AI models, and open up Illumina's Cursor plans to start using Cursor's models or Kimi or Deepseek. Mind you these are now hosted all on American clouds and so no data is given to China. Save our money. Pump our stock, not Anthropics IPO.

Make Illumina Rich Again.

I'm finding it increasingly difficult to watch our engineering colleagues get systematically rebadged over to Cognisant while leadership pretends everything is fine. We used to have leaders who held the line. Now we've traded them for an executive team whose strategy consists of crossing their fingers and asking AI what to do next

Yes—AI can reduce some forms of outsourcing by U.S. companies, but it is unlikely to eliminate offshore outsourcing altogether.

The biggest impact will be in knowledge-work outsourcing: customer support, software development, accounting, data processing, content creation, IT operations, research, and administrative work.

Where AI can replace outsourcing
Outsourced activity Potential AI impact
Customer service / call centers Very high — AI agents can handle many routine interactions 24/7
Data entry & processing Very high — document AI and automation can eliminate much manual work
Basic accounting / bookkeeping High — reconciliation, invoicing, reporting, etc.
Software development High — AI coding agents can substantially increase developer productivity
IT help desk High — AI can resolve many Tier-1/2 issues automatically
Content creation High — drafts, translations, product descriptions, marketing material
Legal/admin support Moderate–high — document review and extraction can be automated
Engineering/design Moderate — AI can automate portions of design and analysis
Highly specialized expertise Lower — human expertise and accountability remain important
The economics are particularly interesting

Historically, companies often outsourced because:

U.S. employee = expensive
Offshore employee = much cheaper

AI introduces a third option:

U.S. employee + AI = potentially much more productive

For example, suppose a U.S. company previously needed:

100 U.S. employees, or
300 lower-cost offshore employees

to perform a particular operation.

If AI allows 100 U.S. employees to accomplish the work of 200–300 people, the economic justification for outsourcing can disappear.

But there's an important wrinkle: AI doesn't necessarily bring jobs back one-for-one. A company might instead decide that it needs only 30–50 U.S. employees rather than 100.

So AI could produce "insourcing without mass rehiring."

Software development is a particularly interesting case

Imagine a company that historically outsourced much of its development to India, Eastern Europe, Latin America, etc.

AI coding agents can increasingly handle:

writing routine code
testing
debugging
documentation
code migration
code review
generating SQL
maintaining legacy systems
creating internal tools

The company may therefore decide:

Before:

20 U.S. engineers + 50 offshore developers

Potential future:

10–15 U.S. engineers + AI agents

The offshore team could become unnecessary—not because American engineers suddenly became cheaper, but because the amount of human labor required fell dramatically.

But outsourcing has advantages AI doesn't eliminate

Offshore outsourcing isn't just about cheap labor.

Companies also get:

specialized talent
24-hour operations
language capabilities
geographic redundancy
established vendor relationships
flexible staffing
lower-cost human judgment for ambiguous tasks

And AI itself requires people to supervise, integrate, secure, and operate it.

There is also a major trust and accountability issue. A company may be willing to let AI answer 80% of routine customer questions but still want humans handling the remaining 20%.

The biggest change may be strategic

The interesting question isn't really:

"Can AI replace offshore workers?"

It's:

"Does AI change the optimal location of human labor?"

And the answer is increasingly yes.

If AI dramatically reduces the amount of labor needed, the cost difference between a $25/hour U.S. worker and a $7/hour offshore worker becomes less important.

For example:

Old model

100 units of work × $7 offshore = $700

AI-assisted U.S. model

25 units of human work × $30 = $750

Suddenly the company might prefer the U.S. option because it gets benefits such as proximity, security, easier management, cultural alignment, and IP protection for roughly the same cost.

There is another possibility, though

AI could actually increase outsourcing in some circumstances.

Offshore companies are adopting AI too. An Indian software-services company, for example, can use AI to make each employee substantially more productive and then offer U.S. customers services at an even lower price.

So the competitive equation could become:

U.S. company + AI

vs.

Indian company + AI

rather than simply:

U.S. worker

vs.

Indian worker

That means AI doesn't automatically favor the United States.

My overall assessment

I would expect AI to produce three simultaneous effects:

Some outsourcing disappears because the underlying work becomes automated.
Some work is brought back to the U.S. because AI makes domestic labor economically competitive.
Some outsourcing becomes cheaper and more productive because offshore companies themselves use AI.

The sectors most vulnerable to "de-outsourcing" are probably routine, digital, highly measurable tasks.

Physical manufacturing, construction, healthcare delivery, hospitality, agriculture, and other activities requiring people physically present are a different story.

So, yes: AI has the potential to significantly reduce U.S. dependence on offshore knowledge-work labor. But I'd be cautious about calling it the "elimination of outsourcing." The more likely outcome is a smaller human workforce, with AI doing much of the routine work and humans concentrated on higher-value activities.

USAA’s $250 million contract with IBM to build a Data and AI Center of Excellence (thx AU) is a textbook insider siphon built on premeditated sabotage. Upon taking office, Granddaddy systematically gutted USAA’s internal AI program, creating fake fires to liquidating internal talent to manufacture an operational void. He then hand-picked his personal buddy of 20 years from IBM, Frank, positioning him onto the USAA account just in time to open a $250 million financial pipeline straight to his companion. This was not a strategic vendor selection—it was the deliberate destruction of enterprise assets to funnel a quarter-billion dollars of member money to a personal crony. Never mind the fact that IBM already failed multiple times at effectively deploying AI and we wasted millions of dollars in the process. Now we are losing our brightest data scientists. Can’t wait for the next TH to hear about Granddaddy’s new Ferrari. AU must new kneepads by now.

AIOps is a decent tool, but Kyndryl and Martin is marketing it as if it walks on water. Kyndryl has let go of highly skilled teams that used to implement AIOps, even today, implementing it is a mini-project in itself involving multiple teams who do not talk to one another. The tool is mostly read-only, with occasional CACF automation resolving certain used cases. 99% of the times the GTM opportunities in Bridge are useless and closed and closed as not applicable. iI’d be interested in knowing what others think of the tool? Keep in mind, Dynatrace has better capabilities.

Any insight to what is going to happen to the project claims analyst?
I feel they will be needed for a very long time but I feel alot are in the dark especially now with the 500M purchase of that company that will process more claims with AI and overseas.

ALL US Tecos and US MVNOs should aggressively adopt Artificial Intelligence to lower operating cost to lessen/eliminate outsourcing dependence - NOT ROCKET SCIENCE.

Use AI and manage AI from inside the US. Outsourcing to 3rd world countries poses security risks.

Our planet is literally collapsing and local communities are being fu---d by data centers.

This ramping up of AI feels insanely near sighted, selfish, and unethical.

I'm having a hard time stomaching it. There are no real business LEADERS in the world anymore. Just sheep who think about nothing but the next quarter.

Our CEO claims the bank needs to automate routine tasks to save money. But if the goal is truly maximum cost reduction, the math isn't adding up.

• The Worker: Costs a modest salary, generates direct output, and uses AI to get 30% faster.
• The Executive: Costs millions in base pay, multi-million dollar bonuses, massive stock grants, and golden parachutes.

If AI is excellent at synthesizing massive data sets, forecasting market trends, predicting risks, and optimizing resource allocation... isn't that literally the job description of our C-Suite?

And more importantly, is the constant focus on cost reduction the most effective path to growth?

A tireless AI-replaced C-suite could intelligently transition Wells Fargo from a defensive "crisis-management" posture into a growth-oriented, technologically advanced institution with unwavering focus. By pivoting away from the aggressive cost-cutting and East Coast centralization that defined our CEO’s tenure, a new AI leadership could optimize the bank across 3 primary areas that include 1. Aggressive Technical and Digital Modernization 2. Business Diversification and Revenue Growth, and 3. Modernization of Risk and Compliance.

Eliminating the C-Suite introduces truly independent oversight, while removing bias and self-dealing, ethical issues, nepotism, lack of accountability, and stifled innovation due to an outdated old boys club mentality.

If we are truly entering an era of peak efficiency, let’s start at the top of the org chart, not the bottom.

How do folks feel about AI-DLC?

How is your AI project going?

During 2025–2026, both T-Mobile and AT&T significantly expanded their operations in India, while Verizon layed off thousands and still counting , T mobile recognized the country as a strategic global technology hub. Along with that T-Mobile established its first Global Capability Centre (GCC) outside the United States in Hyderabad, focusing on AI, cloud computing. Expanding rapidly.

BE told us sometimes ya gotta be honest and say the baby is ugly. Well BE is the ugly baby. I have never seen so much chaos. There’s AI and then everything else. Stuff that is important is on the backburner because the people in charge don’t know what’s important and what’s not. There is no trust and people are miserable.

Anyone else think all these use cases and showcases for AI use are simplistic, remedial or just lame?
Absolutly nothing being done today is inspiring, the same workstream only someone branded AI on top of it.

JfC i cant wait for the ai bubble to blow.

U.S. job cuts in July significantly decreased by 27% compared to June, reaching the lowest monthly total in two years. This marks a 46% reduction from the same period last year, with year-to-date layoffs down 41%. Technology remains the leading sector for job reductions, largely attributed to artificial intelligence advancements. Conversely, hiring plans have increased by 25% year-over-year, indicating a resilient labor market despite technological shifts.

https://www.challengergray.com/blog/challenger-report-layoffs-fall-hiring-picks-up-ai-leads-for-fifth-straight-month/

Is in the sorriest state I've seen it in decades. We are literally regressing. Sh-t is being rolled out with misunderstood requirements and no user testing. You'd think with all the ridiculous money we're spending on AI tokens and credits we be...idk, coding? Making things easier?

An MRA waiting to happen.

Me, Im going big 4 consulting. WF will eventually have to hire me back at 2x the consulting fee lol.

It seems like a lot of managers and executives are taking their time.

I'm not sure if people really know what AI is and how it can help

We have it but are limited to how much we can use it for.

https://www.msn.com/en-us/money/economy/wells-fargo-s-ceo-says-ai-will-erase-tens-of-thousands-of-jobs-here-s-why-he-s-still-not-worried-about-your-wallet/ar-AA29sDZU?ocid=msedgntp&pc=U531&cvid=6a7377c54a9f435dbe5a0f53d954433b&ei=42

Another earnings beat but shares opened the day down -25%

What exactly is Leahy selling Ai wise

Saved Millions to lose Billions with all these layoffs and internal changes.

Shares were over $200 two years ago. $255 in April of 2024

Shares are down mainly due to profit numbers not hitting investor expectations and being flat.

Got to raise margins on quotes but careful not to raise too quick or too much.

Im genuinely curious how/why sooo many people are losing their jobs yet theres a sh!t ton of job openings at Centene right now?! Some as recent as 1 day ago for open positions!!! The company is apparently “struggling” but the solution is bring in AI but terminate hundreds of employees?!

Wouldn’t a big win be using those two for AI as is very in vogue at the moment ?

Or look at the land and see if you could build a new AI DC room attacked to them ?
That would make sense though.,.

At this point I'm just waiting for it. The past few years have been horrible. Every all hands meeting is like the Oscar nominations, (except the last one). Managers congratulating each other of the great Job they did. The work get's more and more dummed down to a point that it is actually harmful to your career. Sop's on top of SOP's with exceptions. Last count our team had 17 SOP's, totally insane and proof of total Management failure. The AI is totally BS and can't do anything, I stopped correcting it, just let it go, don't care anymore. Just give me my redundancy and that's it.

Visa cutting over 300 Bay Area jobs for AI

++++Was this part of the cost reduction from last week (July 27, 2026) OR there are more to come in October 2026=++++++

https://www.kron4.com/news/technology-ai/visa-cutting-over-300-bay-area-jobs-for-ai/amp/

(KRON) — New California state filings show Visa will axe 320 employees on Oct. 1 at its Foster City office. The local cuts represent just over 12% of last weeks sweeping 2,600 layoffs first reported by Bloomberg.

According to a memo it reviewed, most of those layoffs were in the firm’s technology and product operations divisions.

Someone in the ELT is probably raising a glass while shareholders are staring at a 20% post-market collapse and another 52-week low.
Green day? "Look at the value we've created."
Red day? "The market is overreacting."
No. The market is keeping score.
You can't win the AI race with a legacy mindset. While competitors reinvent themselves, Teradata still feels like it's trying to bolt AI onto yesterday's business.
The stock isn't the problem.

It's the scoreboard.

More AI mushrooms or incomming LR???

LabCorp just got rid of quite a few high level folks in tech. More to come I bet. We have to pay for AI.

Be sure to add plenty of AI slop in the new AI performance tools. And do AI training so you can stay on the good list in this cr-ppy company. What a joke.

Brown & Brown is implementing an AI-first strategy across its 23,000 employees, aiming to enhance capabilities and drive growth rather than reduce headcount. The insurance brokerage views artificial intelligence as a tool to improve productivity and customer service, not as an expense-reduction measure. While employees' roles will evolve, the company emphasizes training and tailored solutions to ensure successful adoption. Leadership commitment is deemed crucial for integrating AI effectively into business operations. This AI push occurs as Brown & Brown continues its expansion through hiring and acquisitions.

Daytona Beach, Florida

https://sea.peoplemattersglobal.com/amp/news/ai-and-emerging-tech/ai-push-will-not-lead-to-major-layoffs-brown-and-brown-ceo-51214

The E. W. Scripps Company is preparing to lay off employees at its local television stations. This move is part of an initiative to integrate more automated systems, including AI, into news production. Readiness meetings have been held with affected staff to discuss these upcoming changes. Job notifications are expected to begin on Tuesday. The exact number of affected workers and specific roles remain unclear.

Omaha, Nebraska

https://thedesk.net/2026/08/scripps-preparing-job-cuts-automaion-ai/

Been noticing that entire teams have disappeared and replaced by an AI Jira agent. Which means the work usually taken care of by that team is now my responsibility. How am I supposed to be efficient if I am a single person doing HR work, IT work and then my core work?

Brown & Brown does not expect its push to deploy artificial intelligence across the brokerage to lead to significant layoffs, according to president and CEO Powell Brown (pictured), who described the technology as "a growth tool rather than a cost-cutting exercise."

https://www.insurancebusinessmag.com/us/news/technology/ai-push-wont-trigger-major-layoffs-brown-and-brown-ceo-584689.aspx

They are hiding it by running monthly layoffs below x number of employees per month, so they would not need do publicly announce it. The AI is still sh-t and its bubble will bite them, can't wait 😆