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OAH Care Navigator Calls Keep Getting Worse

I've noticed more members are telling me they longer have UHC DSNP. More members keep hanging up on me. My numbers are dropping due to no fault of my own. I can tell the members are not happy. Especially since they now pay for things that they didn't pay for before. Haven't heard of any OAH Care Navigators being laid off but don't see how that can last for long.


The client executive model

Designed to be the enabler and bring more deals to the much more capable sales staff. The sales staff that got overlooked for the CE roles are the hunters. Now we have Client executives getting involved in all deals. I’ve personally witnessed CEs making deals smaller to show they add value. It’s a terrible sales play… CEs are managed by a sales leader and SSE is managed by another sales manager. Managers of managers! No one is able to hit the road sales plans are a priority!
. It’s a joke isn’t it nearly Q3 already ? Agree ?


QWC 2026 Anderon Introduction Video

https://www.youtube.com/watch?v=gXNlaBpj2Y0

Holy He-l that was absolutely terrible.
Audience reaction in beginning and end says it all. He talks to audience like how he talks to us internally and it was just awkward and fell flat. He definitely did not receive the same reception he is used to internally. It’s not the same when the people aren’t being paid to nod their heads and say yes to you.

He also stated - don’t worry we won’t steal our customers IP - several times. Even if you weren’t thinking it before - now you would hyper aware that they are absolutely going to steal your IP if you go to Anderon to build you quantum wafers.

Also Albany isn’t a manufacturing line. Manufacturing capability is not manufacturing success: Reporting wafers produced and quantum systems deployed does not establish competitive yields, process repeatability, device reliability, or cost-effective production at commercial scale.

Also why is he bringing up his friend on stage from a self proclaimed competitor to launch Anderon? The guy spent most of his time promoting his own company and seemed to only remember why he was there in the final minute. The whole thing was just so bizarre.

Did anyone else honestly think this launch went well at all?


Learn More About What WE Are Not Changing

Go to the intranet home page.

Go to the WE are turning your feedback into real change tile and click the link.

Scroll all the way to the bottom.

Click the tiny little Learn more about what we are not changing tile near the bottom.

The message isn't surprising but the way they tacked it on at the bottom behind a relatively tiny tile is pathetic and hilarious.


Broken AI sales training

Congrats, we now have a new hoop to jump through, a catastrophically broken call and response AI chat bot based on 201-301 level data science knowledge. No, no, don't worry about not getting paid your due. Just talk to the cloud-hosted AI about why people should ignore the cloud and use on prem AI hardware.


Donotreply@principles.com - company survey

The annual survey link came out this morning. All questions are geared towards Centene, not your direct leadership. The last question is for a comment. You have a lot of space to say a lot of stuff!! I was very surprised at some of the questions, as they are about mental health and how does the organization make you feel. This is the lowest scoring survey I have ever done and I let Centene have it in comments. VSP/ISP nightmare, all of the Humana and Optum new hires that don't know sh-t and keep wanting to change things to how Humana/Optum did it low raises but high bonuses for the CEO and C-Suite, hiring outsiders instead of hiring within, etc. This survey is not going to go over well for Sarah, C-Suite or HR. Please answer honestly and make comments, so we can be heard. This survey is from a 3rd party and not one of the usual BS ones we get.


Your candidates are also your customers

RaceTrac management might want to look at how some of these jobs are designed.

A bunch read like three jobs mashed together, with experience and pay that don’t match what you’re asking one person to own. You can look for unicorns. You just can’t pay for horses.

Then there’s the candidate experience. Your careers site talks about “transparency, respect, and connection.” I interviewed. Then got ghosted. Not even a rejection.

Result? I used to be a customer. Now I’d rather coast past RaceTrac on fumes and push my car to QT.

You didn’t just lose a candidate. You created a former customer. He-l of a recruiting strategy.


C’mon man

Women’s bball shoes are not going to get teens wearing our products again
Shipping jobs to India are not going to get teens wearing our products again
Running shoes are not going to get teens wearing our products again
Skims are not going to get teens wearing our products again
Acg is not going to get teens wearing our products again
Hiring million dollar vp’s is not going to get teens wearing our products again


Write something constructive - they read it

I'm convinced that the top executives get some kind of curated list of the feedback that is written here.

I saw several complaints in this site that "there is no long-term plan". Maybe there is, maybe there isn't... but now EH is claiming there is one. He specifically quoted we "are not reacting quarter to quarter". It's the first time in a while I see a narrative like this.

Time to write something constructive. Don't say "fire department X"... now is not the time to point fingers at colleagues. They are still probably figuring out what to actually do, what will turn the ship.


Is it worth escalating to my managers boss in schwab

Currently part of CET STS. My new manager which got swapped during yearly evaluations like usual is not supporting my career growth. I have feed back and concerns about stagnant growth and I proved in writing and a paper trail I should be a 56 even though I am a 54 doing a lot of duties outside my required role. Today I found out I won’t be getting a promotion even though I’ve move across the country to work for Schwab for 5 years just to get met expectations. I want to die in hole


Ever had a good mid year review

And you think you're doing well. No complaints from anyone about your work and then by end of year, you get inconsistently meets and some flippant comments that you're not helping enough or your work contained errors?
That was mind blowing since no one complained to me and my middle year reviews had been glowing. This was just something that happened in the past that I thought about as we're coming up on end of year reviews.


Embarrassing L3Harris Video - Blasts Defense Industry

Has anyone seen this? Completely embarrassed for whomever thought this was a good idea. I'm wondering how long it will take for our customers (many who they blast in the opening) to call and complain. Whomever thought this up, along with the long list of approvers I'm sure, should be walked out with the next round of layoffs.

Am I the only one that thinks this is a ridiculous thing?

https://youtu.be/LbheDpiQrJA?si=gfhPhMwIZRyCDqlO