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CX Team

I know many people in CX team that are good for nothing. There are multiple teams in that group that have not delivered a single feature in the entire year.
They are always confrontation if you ask them. Love to finger point on everyone under the sun .. UX , GTS , legal etc for their massive delays.

All of them survived.. How ? Many great people were let go..

Dan should audit their 2025 performance .. Budget spent vs feature ( code) delivered in Prod.

#Team #TeamConflict #Performance

Has anyone done actual work these past two weeks?

I'm in corporate out of Basking Ridge. The place has been a ghost town. My boss and teammates have all been distant. I am seeing meetings cancelled left and right.

Serious question. When will the "new normal" start for those that make the first cut?

#Question #Meeting #SilenceFromLeadership #Team

Perks

Do you all get any perks? We're a core team in Brokerage, responsible for one of Abby's three goals flashing on the TV these days. Yet, no team lunches whatsoever. After our persistent complaints, our scrum master (great guy!) organized a Pizza team lunch, out of his own pocket later we learned!

Meanwhile, other perks such as AWS ReInvent tickets, this and that training camps... the leaders are kept among themselves.

Wondering is it the norm or where I am su-ks?

#Culture #EmployeeEngagement #EmployeeHappiness #Perks #Team

So by the Time Thursday comes we’re gonna be basket cases

I’m pretty sure by time end of week notifications go out most of management will need straight jackets from all the stress .We are all probably gonna be less useful after all this knowing if we made the cut we still may be on the next cut .Dan has made it very clear that these layoffs will be a way of life as a Vteamer .I mean go team go

#Company #Layoffs #Management #Stress #Team

Reorg before cleanup

Why cant the teams reorganize before cleanup. Let the low level hard worker atleast try to understand the org structures and the new skill needs before asking him to go. There are so many managers who are just going to take care of their favorites and the true workers might be left in the dust. It just makes sense for the worker to be assigned to the new org structure where he can reskill and deliver as needed. Remember most of the band 6 and below are just doing what they are told , with all the hard work necessary to acheive that.

#Reorg #Restructuring #JobSecurity #Team

This post nails it

Not mine, source below:
there are 30K+ schwabbies, of course some of them are terrible at their jobs—it's a massive sample size. many software folks are completely unaware of the infrastructure their app rides or how their app should even function to deploy boilerplate functionality. backbiting and driving a wedge between software and systems where there should be a bridge is emblematic of the shortsightedness that's rife at schwab. do you feel clever when you post your half-arsed attempts at angering folks you don't like? feeling's mutual, mate.

the real issue is the strict adherence to process and procedure for the sake of perception. no one—literally no one—with their hands on the wheel has any intention of changing or updating the outmoded systems to effect any real change out of fear for their jobs, all the while ignorant of the fact that their jobs are in jeopardy anyway.

this is a top-down problem. phrases like, "we've always done it this way," or, "well you're the __ expert, you tell me," are just symptoms of schwab's inability to move forward. everyone acts like they're on different teams, competing for rick's attention, instead of realizing they're just playing different positions on the same team. if the WR and the QB have a sour relationship, whose fault is it that the play ended in an incomplete pass?

y'all need to seriously learn some compassion, do some introspection, and read the phoenix project. when your new VM takes four months to deploy instead of two weeks, will you blame the same people you always do or will you realize that the archaic business process has been compounded by fewer folks to fill the requests?

of course not, you'll still be whacking away at your keyboard, complaining that folks who aren't badging in at the office every day are "ruining it for others." do everyone else a favor and get over yourself.

22 hours ago by Anonymous | 14 reactions (+11/-3) | Reply
Post ID: @gb+1k9qb6vcc

#Team #EmployeeRelations #EmployeeEngagement

CHANGES.

Many underperforming or overlapping doors will close or be converted to authorized retailer locations, especially in mid-tier markets. The company has already quietly stopped renewing certain leases and is testing smaller “express” formats.

Shifting to Indirect Channels:
Expect a heavier reliance on indirect resellers and national retail partners (Best Buy, Walmart, etc.) to handle standard transactions while corporate locations focus more on high-value accounts and business support.

Assistant Manager Role Consolidation:
Assistant Manager positions are likely to be merged or reduced, The “one manager, one lead” model (similar to what T-Mobile adopted years ago) is being piloted in select districts to streamline payroll.

R2B / SMB In-Store Teams Realignment:
R2B staff may be centralized or reassigned to district level coverage instead of sitting in stores. The focus is shifting to digital appointment-based engagement and outside acquisition rather than walk-in small business.

Performance Pressure on Remaining Staff:
Those who remain in corporate retail should expect higher individual metrics, less admin support, and more tech-driven monitoring

#Change #PerformanceExpectations #Team