#support

It’s so frustrating when leadership throws our team under the bus. Our manager just nods along in meetings and never defends our work or pushes back on unrealistic demands. You start to wonder what the point of having a manager is if they won’t support you. It makes the whole team feel completely unprotected.

Alteryx’s so‑called “premier” support is a joke. We are forced to repeat version details for every ticket, then receive automated emails at 1 a.m. that never actually help—just delay the process. When we finally get a call, the representatives are brusque, dismissive, and vouching for a product they obviously don’t understand.

After investing hundreds of thousands of dollars a year for just a handful of inquiries, we’re treated like we’re on the wrong end of the telephone.

Alteryx, your support must stop treating us like a flaw in the system and start acting with genuine care and competence.

Does Exxon support a spouse that works to find a new job in the new country they move you to? With visas, etc for professional work

Just a reminder to all of us during these uncertain times.

Hi team,

As we’ve shared, PowerSchool is entering a new chapter focused on simplifying, streamlining, and strengthening how we work. We’ve been transparent about the need for change to drive sustained growth and unlock the value our customers expect.

As a result, we are moving forward with a restructuring of our organization to streamline our management model; one built for clarity, accountability, and speed. This will help us focus on what matters most: delivering for our customers, strengthening our operations, and setting PowerSchool up for long-term success.

Today, our PX and leadership teams are meeting with these impacted individuals. For some, today will be their last day at PowerSchool, while others are being asked to remain in their current roles for a transition period before departing. Furthermore, as part of these personnel changes intended to streamline our operations, we are moving some employees into new teams. This is the only company-wide workforce action planned based on our projected performance going forward.

I want all our employees to be aware that these actions are taking place now and that the notifications will be completed by close of business local time. After we complete the notification process, I will be hosting a global Town Hall at 8AM PT on December 11 to address open questions and share additional details of what’s changing and what’s ahead.

This is a comprehensive effort across all our company operations to eliminate redundancies and unnecessary costs. We looked at consolidating our technology stack, removing underutilized or unused applications, and simplified processes to reduce costs in other areas of the business.

While this yielded significant savings, we’ve had to make the difficult decision to downsize our workforce to eliminate duplicative work and realign our organizational structure with current priorities and performance. This decision was not made lightly. The individuals impacted have contributed to the success of PowerSchool and in general they have all performed well for the company. We wish them the best in the future.

We are supporting every impacted individual through their transition with as much clarity and care as possible. Employees that are separating from the organization will receive severance and additional compensation based on tenure and local regulations. They will also receive continued support from our PX team as well as outplacement services.

This is a difficult time for impacted employees, so we ask for understanding and kindness towards these colleagues. Please take time to support one another and reach out to your manager or the PX team if you have questions or need any support.

Thank you,
Antonio Pietri, CEO

The governor called the layoffs some of the biggest the state has ever seen. He said his top priority is helping the workers find new jobs quickly, and that Wyoming’s Department of Workforce Services is already working with the company to support everyone affected.

https://www.kotatv.com/2025/12/07/wyoming-governor-pledges-support-after-major-layoff-gillette/

Hearing rumors internally about layoffs and major restructuring. Anyone has any intel?

Which BUs? Sales/SE roles? Support/TAC/GFEP?

I didn’t get that much sleep . I felt sick this morning

But now I feel relieved . No longer having to worry is this the day ?

I’m almost 100% sure more RA’s in February

I was really Angry at Alvind and his Pipmunks but I really don’t care about them now

They have no concern about us.

But back to us whose last day was today I hope you are all well and that there are better opportunities out there

You deserve better

Trapp Technology (parent company of ArmorPoint) in Phoenix, AZ has laid off 9% of its workforce as it continues downsizing in efforts to buoy the struggling ArmorPoint line of services. Due to the continued rolling layoffs the company has discontinued its overnight support. The company has shed around 29% of its total workforce since 2024 through smaller staffing reductions.

• Title: Ontario-based Algoma Steel makes difficult decision to issue 1,000 layoff notices *
• Description: Algoma Steel in Sault Ste Marie Ontario is issuing about 1,000 layoff notices after being hit by 50 percent U.S. steel tariffs. The company says the tariffs have fundamentally altered the competitive landscape and forced it to close its blast furnace and coke making operations in early 2026. Algoma is accelerating its transition to electric arc furnace steelmaking by a full year in order to remain viable. Federal and provincial governments have announced 500 million dollars in loan assistance to help the company navigate the tariffs and reorient its business. Union leaders and Ontario officials say the decision is devastating for workers and the community and are working on action centres, retraining and other supports ahead of the March 23 2026 layoff date.

  URL: https://www.ctvnews.ca/northern-ontario/article/ontario-based-algoma-steel-makes-difficult-decision-to-issue-1000-layoff-notices/
  Date published: December 1 2025

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• Title: Algoma Steel to lay off more than 1,000 workers *
• Description: Algoma Steel Group Inc is laying off more than a third of its workforce with some 1,050 layoff notices as it accelerates a transition away from blast furnace and coke oven operations. Union leaders say about 900 of the affected workers are members of USW Local 2251 and roughly 150 are salaried staff in Local 2724 and describe widespread anxiety as the notices arrive just before the holidays. The company has been pushed to move faster on its electric arc furnace project after 50 percent U.S. tariffs on Canadian steel effectively shut it out of its main export market and contributed to almost half a billion dollars in recent quarterly losses. Algoma plans to focus more on steel plate and other products for the Canadian market while relying on 500 million dollars in federal and provincial financing to get through the transition. The article places the layoffs in a broader context of global steel overcapacity noting similar restructuring and job cuts at German producer ThyssenKrupp Steel.

  URL: https://www.theglobeandmail.com/business/article-algoma-steel-mill-sault-ste-marie-layoffs-tariffs/
  Date published: December 1 2025

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• Title: Canadian steel company Algoma to lay off 40 per cent of workers, blames Trump tariffs *
• Description: Algoma Steel Group says it will lay off about 1,000 workers or roughly 40 percent of its 2,500 person workforce and close its blast furnace in Sault Ste Marie in response to severe financial pressure from U.S. tariffs. The company is shutting its blast furnace and coke making operations in early 2026 as part of an accelerated shift to electric arc furnace steelmaking. Management cites 50 percent tariffs on Canadian steel for weak demand, a 13 percent drop in third quarter sales and nearly 90 million dollars in direct tariff costs. Ottawa and Ontario have together provided a 500 million dollar low interest loan through the Large Enterprise Tariff Loan program to help Algoma weather the trade war and complete its transition. Algoma says the restructuring is necessary to secure its long term future while acknowledging the heavy toll on employees and promising to work with governments and unions to support affected families.

  URL: https://www.thestar.com/business/canadian-steel-company-algoma-to-lay-off-40-per-cent-of-workers-blames-trump-tariffs/article_0436d338-ebac-4106-abb2-135e02d77224.html
  Date published: December 1 2025

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• Title: Algoma Steel to lay off 1,000 employees, blames Donald Trump's tariffs *
• Description: Algoma Steel in Sault Ste Marie has issued 1,000 layoff notices just two weeks after securing 500 million dollars in combined federal and provincial financing. The company attributes the cuts and the closure of its blast furnace and coke making operations in early 2026 to its conversion to electric arc furnace steelmaking and to U.S. tariffs that have effectively closed off its largest market. About 40 percent of the 2,500 person workforce will be eliminated and the news immediately knocked almost 8 percent off Algoma Steel's share price. Union leaders say roughly 1,050 positions including both unionized and non unionized roles are being eliminated and warn that the community of roughly 78,000 residents cannot easily absorb such losses. The article notes that the layoffs come despite government aid and highlights ongoing struggles across Canadian manufacturing under Donald Trump tariffs and weaker steel demand.

  URL: https://www.torontosun.com/news/provincial/algoma-steel-issues-1000-layoff-notices
  Date published: December 1 2025

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• Title: Algoma Steel issues 1,000 layoff notices, closing blast furnace and coke-making operations *
• Description: Algoma Steel has sent 1,000 layoff notices effective March 23 2026 as part of an accelerated plan to fire up its electric arc furnace and shut down its blast furnace and coke making facilities. The company says 50 percent U.S. tariffs have effectively closed the American market to its steel and forced it to speed up its nearly one billion dollar transition to electric arc furnace production. Union presidents estimate the true number of affected employees at about 1,050 including salaried, hourly and non union staff and expect job losses across coke, iron, steelmaking and other departments. Local unions are reviewing bumping rights and working with partners to establish an action centre that will offer resume help, skills development and retraining while income security programs and possible severance options are detailed under collective agreements. The article also covers political reaction including Sault Ste Marie's mayor and local MP pushing federal and provincial governments for tariff relief, infrastructure projects like a new port and other economic supports to soften the blow to the community.

  URL: https://www.saultstar.com/news/breaking-algoma-steel-issues-1000-layoff-notices
  Date published: December 1 2025

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• Title: Algoma layoffs shine a light on need for a deal with Trump: Shoemaker *
• Description: Northern Ontario Business reports that more than 1,000 of Algoma Steel's roughly 2,516 positions will be furloughed by March 2026 and Sault Ste Marie mayor Matthew Shoemaker calls the cuts an obvious consequence of six months of 50 percent U.S. steel tariffs. Shoemaker argues that while Algoma always expected some job losses as it transitioned to electric arc furnace production the tariffs accelerated the timeline and show why Ottawa must urgently secure a tariff deal with Washington. He urges federal and provincial governments to turn existing plans into immediate orders for Canadian steel and to move ahead quickly on the proposed Port of Algoma multimodal project which could create construction and long term operational jobs. The mayor also calls for relocating more Ontario Lottery and Gaming jobs to Sault Ste Marie as a short term stabilizer and says city council will work to keep municipal tax increases low as residents face income uncertainty. He warns of wider ripple effects on social services, real estate and local businesses but emphasizes that the community will support affected workers as part of what he calls a big family in the Sault.

  URL: https://www.northernontariobusiness.com/industry-news/manufacturing/algoma-layoffs-shine-a-light-on-need-for-a-deal-with-us-shoemaker-11566542
  Date published: December 2 2025

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• Title: Algoma Steel to lay off 1,000 workers over unprecedented tariffs *
• Description: Global News reports that Algoma Steel plans to lay off about 1,000 workers in Sault Ste Marie because U.S. tariffs have fundamentally altered the market and sharply limited its access to the United States. The layoffs are tied to the closure of the company’s blast furnace and coke making operations as it adapts its plant and business model to a new reality. Algoma says the decision is necessary given extraordinary external market forces even though it recently completed a 500 million dollar government financing transaction meant to help it manage tariff impacts and pivot away from U.S. dependence. In the House of Commons Industry Minister Melanie Joly expressed sympathy for workers, pledged support for Algoma as it develops new products and markets and promised the government would fight for these jobs. Conservative leader Pierre Poilievre criticized the government response as empty promises that will not put food on the table for out of work steelworkers underscoring the political stakes of the layoffs.

  URL: https://globalnews.ca/news/11554359/algoma-steel-layoffs/
  Date published: December 1 2025

We had a patient call the office and stated that she did not understand why she’s being taken off the supportive care program. She switched from a different insurance to a United healthcare advantage plan just for the coverage and whoever she spoke to just advised her that Wellmed supportive care is not accepting United healthcare so there’s no coverage for the supportive care within her benefits. It seems like they are letting the patients know in advance so they can transition back to the clinic and get scheduled in office before they do the layoffs.

Just a thought. Next round might be 12/18

From this job, my team, my boss, and the constant fear of ending up jobless. It’s just bad news everywhere and this relentless anxiety that never lets up. I don’t know how the rest of you are dealing with it, but I feel like I’ve used up every reserve I had. When you’re this physically and emotionally drained, it’s hard to even help yourself. I just wish something out there felt genuinely good or supportive, something to lift us up even a little.

Its been less than a week since layoffs and im conservatively at 300 job applications submitted and I live with Linkedin like its my mistress. I'm willing to do whatever it takes to be able to continue to feed my family. Stay consistent and we will come out just fine. Use your network and dont be shy about letting others know you need a job if yours was taken last week. Wishing you all the best

I have worked at a few places, but this one takes the prize for how drained it leaves me. You can put in steady effort and still walk away feeling invisible. Folks talk about support, yet no one shows it when it matters. Lately I feel like I am just pushing through the days to get by.

https://finance.yahoo.com/news/eu-approves-450m-czech-support-100157348.html

The anticipation was the worst part. I made it through, but I don’t feel relieved, just completely drained. I really feel for everyone who lost their jobs and wish them the best of luck. I hope better times come for all of us.

My whole office is being taken over by Indirect and our positions are being eliminated. The agent was in our store recruiting within the first hour of opening the doors. The effective date is 1/1.

I don't know how it will feel to work the holidays knowing it all ends 12/31. I will take care of people that come in the way I would help a friend, but the numbers, the quotas, the lead calls... none of it matters. I am surprised a bit that we would be kept on board through the eoy, but I supposed they would rather have people clerking in the store for revenue, vs. dealing with a store that can't operate?

Prayers for the rest of your out there 🙏

Anyone know what sort of reorg we’ll be seeing or when it will be announced? Will wireless and wireline ops finally merge? What happens now.

Of course, I feel bad for everyone impacted today and wish you the best. You will find something better in time

It’s a rough time right now. A lot of us are worried about our jobs, not because we’ve never lost or changed jobs before, but because the market is terrible. Everyone’s on edge. So if you share anything, make sure it’s reliable or at least somewhat grounded. We need to be mindful of what people are going through. This is the time to support each other, not stir up fear or spread bait.

I’m so sorry you all are going through this. I went through it with VZ in 2023. I just want to let you ALL know there is life outside of Verizon. I encourage you to take full advantage of the FREE resources they offer regarding job readiness. You will find yourself working a lot less hours, actually being able to have a life & being happier overall. I know today is hard, but just know the light at the end of the tunnel is much brighter than you could ever imagine.

has anyone been able to access the severance portal yet? Every time I try to follow the login instructions, it tells me i entered the wrong username and/or PW and won't let me get any further

Our incoming calls going directly to voicemail!
Per Apple Support suspected “network” issue.
Required a phone reset….
Coincidence?…
Anyone else having/had trouble?

I left in 2024, I was laid off. I'm really sorry to hear about the layoff. That's tough &it's okay to feel whatever you're feeling right now. But i know all of you are VERY capable and good at what you do... Sometimes these things happen and they end up leading to something better, even tho it may not feel that way right now. I did and you WILL land at some place that appreciates what you bring. Godspeed.

I just want you all to know that you're in my thoughts and prayers. I have several friends who still work for the company and they're all stressed. This is tough for everyone, especially with it being the holiday season. Hope everyone can lean on each other whether you kept your job or were laid off. Reach out to those who were let go and love on them. As it can put people in a really dark place. To those who were laid off, stay positive and encouraged as something better will come your way!

I’m having issues logging into my laptop today. It keeps trying to install software from the software center unsuccessfully. It also says my device has been disabled. The IT help desk said there’s a bigger ticket out there. Is anyone else having a similar issue?

Welp, there you go. He survived, but there's only 2 left out of 10. How can they possibly do that amount of work? So we know that they're just being kept around for knowledge transfer and then he will be gone in Feb/Mar when the next round hits.

We're both pretty upset as the people on the team were really good people and hard workers. No "slackers".

Best of luck to all of you. It's a really sad day for so many people... even for those that "survived".

Hello all,

As someone who dedicated many years to Verizon, my heart is with everyone impacted today. This season may bring doubt, fear, uncertainty, and even emotional or mental strain — and that’s completely human.

In moments like this, I encourage you to look up instead of down. Lean into your faith. Talk to God, give Him your worries, and let Him strengthen you. Don’t sit alone with heavy emotions — hand them over and let God work in the silence.

Just like a seed planted in the ground, you may feel surrounded by darkness at first. But roots grow in the unseen places. If you plant yourself in the right soil — prayer, stillness, and purpose — you will rise stronger than before.

I’m praying for you and your families through this transition. God will bring you through this, and what’s ahead will be better than what’s behind.

They want us to help shift all our responsibilities and tie up loose ends. I don’t want to look at my work computer let alone help my manager right now.

As a spouse to a former Verizon employee who was riffed several years ago. I understand your fears. I pray all get the decision you wish for. Just know Verizon is a business and no one is irreplaceable. There’s no heart in it. I know what this kind of stress can do to a person. If you are riffed please take it as a blessing and leave Verizon in the rear window of your life. The constant mental torture of worry every few years is devastating to a person’s confidence and self worth sometimes. As my spouse is here in a hospice bed the only thing I’m grateful for is that Verizon means nothing to him. If you have your health and family that’s all you need. Hold your head up and find a job that won’t run you through mental torture every few years. It’ll be worth it no matter how it turns out for you today. I wish you all the best in life.

Good Luck to all, calls should be starting soon.

Whatever happens, just know that you will survive this! There is life outside of VZ

I hope things work out for all of you -- both those let go and those left to pickup the pieces.

My heart has been so heavy the last few days not because I'm worried just for myself, but because I've become somewhat addicted to checking this page and reading your posts and sensing your fear and frustration. I've joked for the past few years about wanting to get a VSP opportunity. But as I examine my life savings and number of years until I can officially retire i realize that those numbers dont add up. So I guess there is a bit of worry about that.

But I've been a person of faith all of my adult life. An old hymn we used to sing is called "My Anchor Holds" It speaks to times of uncertainty when storms rage, if our life is properly anchored, we will make it through the storm. Today I choose to cling onto that thought. When life knocks you down it gives you a chance to look up and find or renew your hope and faith in God. My sincere thoughts and prayers are with you all today.

I’m a union member with 30+ years. I can feel grief and pain in your post. I just wanted to say I wish you a heart felt good luck. We will miss you.

EJ actually has a 6 page "layoff guide" available to help clients when their lives are turned upside down.

How nice...better refrain from further comment.

What a fun weekend this turned into, with me refreshing this page nonstop while chugging chamomile just to keep my nerves from going completely wild, only to spend half my time running to the bathroom from all the tea. It felt like an endless loop of checking updates, stressing, and trying to calm down, and I probably slept five or six hours total the entire weekend. The only thing that made it even a little easier was knowing there were other people going through the same thing, and there’s real comfort in not feeling completely alone in it.

Have any stores been notified of being closed or converted to indirect? What about the ops support people? If these stores close down do they cut their ops person too?

I know these first few days after a layoff hit like a truck, and it feels like your whole world got reset overnight, but I promise the sting fades faster than you expect. Right now your main job is hunting for the next one, so treat it like a real schedule. Get up, get moving, send out applications, reach out to your contacts, tighten up your resume and profiles, and push through the morning and early afternoon. After that, force yourself outside. Walk around, lift something heavy, help out somewhere, or just sit where other people exist.

And do not let what happened define who you are. A job is not an identity, and the place that cut you loose was never meant to be a support system. This economy has been unstable for years, with people constantly getting pushed out and pulled back in. Folks lose work, they regroup, and they end up in better spots than the ones they left behind. You are not falling behind, you are not damaged, and you are not isolated in this. Keep putting one foot forward and each day gets a little lighter.

For those who have been laid off, my heart goes out to you.

Has anyone used the services that Target has provided after the layoff? I got a call from RightManagement for resume and future career support. Is this a scam or actually legit?

"Today we've made the difficult but necessary decision to reorganize Crystal Dynamics' studios and teams. As a result, we've parted ways with just under 30 team members across various departments and projects as we restructure the company and business for our next generation. Crystal deeply thanks all of those impacted for their incredible talent, hard work, and dedication, which helped shape the studio in so many ways. We are committed to offering our fullest resources and support to you during this transition.”

https://www.notebookcheck.net/Crystal-Dynamics-announces-new-layoffs-and-it-s-worrying-for-the-next-Tomb-Raider-game.1163412.0.html

So apparently if you haven’t been asked to give a list there’s basically a 20-30% chance you’re on one already. Also found out one of our bold leaders is buying a lakefront property well deserved! Excellent job at VZ.

Praying for everyone and their families. v teamer family is bs but human to human I don’t want anyone to get chopped but I wish everyone the best