I had an American Airlines card from Barclays. Two days back, Barclays switched off my account saying i should deal with Citi now via landingatciti.com. Of course the website doesn't work. I would have been shocked if it did.
Then Citi sends an email about account having been migrated and payments should now be made to Citi blah blah blah. Click the link to set up the account...nothing. That website doesn't work either
Absolute d-mb@sses. Of course, I saw the incompetency from way too up close when employed at Citi. The ONLY thing that seems to work without a hitch at Citi is A) Board approving billions in share buybacks every year despite heavy layoffs and B) Jane getting salary bumps and bonuses every year. It will soon fo from 42M to 45 and then to 50.
Anything else is a total mess at Citi