#feedback

The Verizon Home app needs a full redesign rather than incremental fixes — it isn’t performing well as-is. Features like parental controls are overly complex; simplifying these and prioritizing customer-friendly usability should be a core focus of the rebuild.

Dear EMHC Team,

After several site visits, I have identified a recurring operational concern: an alarming level of cranial uniformity among the male population.

At this point, I am no longer confident that there are multiple individuals involved. It is entirely possible that EMHC employs one bald gentleman who simply changes safety glasses and shirts throughout the day.

For safety and identification purposes, I propose the following corrective actions:

1. Mandatory name tags with large font.
2. Optional mustache differentiation program.
3. Assignment of unique call signs (e.g., Bald Eagle, Bald Eagle II, The Chrome Dome, Captain Reflective Surface).
4. Investigation into whether baldness is an unofficial leadership competency at EMHC.

Please advise whether this phenomenon is due to genetics, stress, or prolonged exposure to refinery air.

Respectfully,

A Concerned Observer

So they are just assuming everyone will take the job at the indirects ? Regardless if anyone does Verizon still needs to own up to the thousands not 500. BTW how many fraud transactions are going to get pushed through if the rep is leaving ? I can’t believe how Verizon handles layoffs when so many will be there for another month. What a shrinkage nightmare !

When’s the last time you heard anyone talk about “touch, trust, technology?” LOL. This morning we got 4 separate emails detailing various ways our technology is failing our clients. Really inspiring.

Why is no one talking about the Moana live action movie? We are getting savaged by reviews. And it's true. That movie is so sad compared to the animation. The colors so drab. The rock? Cringe. This place reeks of pure self awareness. While outside of these castle walls everyone else says Disney is formulaic and dated and has lost its creativity. Reduced to sequels and live action remakes. And we sell our dusty old properties to a modern world trying to convince people that it still means something. And when we try to make stories we're trying to please everyone that we please no one and we forget the most important things: story and character development. Case in point: Wish. What. A. Disaster. For a 100 year anniversary film we sure flubbed that one. Why was no one fired for that? Why are they still allowed to make more cr-p? When is someone here actually going to kick all the rerunners out and bring in someone with newer ideas? So we don't do another Toy Story 7. Or Moana 5. Sweet baby Jesus the way people talk around here is like the damn crew of the titanic I swear.

Upcoming role changes and AI agents (which seem promising so far), including mandatory check-ins, are all on the horizon. What's everyone's consensus on this? 🤔

The comments are very pukey too.

"TIME's America's best companies list which recognizes organizations that stand out for employee satisfaction, financial performance, and sustainability transparency."

What a joke. Employees are not satisfied. Financial performance is terrible. Must be a pretty low bar to make the list.

https://www.linkedin.com/posts/jennifer-manchester-5255aa1_proud-to-share-that-fiserv-has-been-named-share-7480998924154073088-VYTt/?highlightedUpdateUrn=urn%3Ali%3Aactivity%3A7480998925391552513&highlightedUpdateType=SOCIAL_SHARE&origin=SOCIAL_SHARE&utm_source=share&utm_medium=member_android&rcm=ACoAACYMkNIBD-GWPZlWEfpOLTBnZ-SXV-1K9WQ

Interested in hearing if your performance eval rating/manager comments were as expected or a surprise?
For the first time in over 18 years, I received a “less than expected” rating even though I achieved my stated goals, met deadlines.

Call is going on now. Add your impressions of the call. 🍿

This chick has this pre-recorded call at 8am with an email to get on this call at 745. Pre-recorded and just sounding so heartless and then click, call over in 5 minutes. 2 decades I've given to this company and it's all gone. No, thank you for everything you've done over the years, personalized by anyone. Just a default message like it's a voicemail. This fu--ing company has become so heartless.

LinkedIn posting liking commenting and dressing like they are on a runway at NSM. No wonder nothing of substance ever happens at this company. Lfg Deadtronic

Why is the Women Lead session being lead by a Man? He rewords what she says and does most of the talking. Can someone tell him to he is not a woman? Another example of Optum not getting it right. I just want him to shut up.

Next year don't do the Tell Dell. Participation is the only metric they can't cook.
This year seems to be hoovering around 80%.

Makes me want to vomit. Better not be fully transparent when a good percentage of employees are listening on the call.

We know how you love the so called anonymous survey. I'm sure KT in HR would support a survey, but MH knows that it will make him look bad, so No surveys anytime soon. KT keep up the pressure maybe he will resign, so you don't have to continue babysitting him for Apollo.

I could not watch. Could someone make a favor and do tldr

In past layoffs, does anyone come to you with a list of names and you give your feedback on who you can let go? Do they look to performance reviews? Something I was informed of led me to believe that feed back from PL will be applied in this layoff.

Why is it that every time there are layoffs, they always target the people who actually do the work instead of the ones who don't contribute anything? It's no surprise the company is in worse shape every year.

It's pretty obvious that Ramon and his team have no clue what they are doing. It's only a matter of time before the company is broken up. Frito can probably be sold off to either Dow Chemical or DuPont since they are all Chemical companies.

When do they run the workplace excellence reports? I thought it was supposed to be the first Sunday of every month (ex: June 7, July 5, August 2, September 6), but I noticed they ran it in June on June 3rd instead of June 7.

I remember when Dell actually pushed us to learn and grow. That seems like ancient history now.

Did anyone else notice this when filling out the culture survey they sent out - clicking on any answers on any questions acted normally UNTIL you got to the question of "do you plan to quit in the next six months" - every time you picked an answer or changed your answer a buffer icon would load something and then disappear. The whole team was doing the survey and reproduced it, including our manager (so four of us) Also obviously the survey link is personalised. I think theyre essentially looking at who's sure to leave anyway to make sure they don't lay them off as it'd be a waste of money if theyre quitting themselves anyway and instead layoff people who are still willing to stay and there isnt another easier way to get rid of them.

PPDM was the biggest steaming pile of horse shiiiiit from day #1. Everyone who worked on it should be fired on the spot!

My customers are ripping it out of their test environments, which they could never get to fully work, in droves. What a complete joke of an Enterprise software product. Pathetic.

Why are managers asking for feedback when they don't want to hear it? I share my thoughts, I make suggestions, and nothing happens. Problems remain problems and nothing ever changes. It's now a pattern where they ask, I answer, and they ignore it. Then why even ask????

How bad can it get?

What's up with all the downvoting suddenly? It's likely Centene the company themselves doing it or company boot lickers (get a life). To employees: never complete those manipulating and invalidating voice surveys but speak your voice here safely and don't be discouraged. Ignore downvoting and negative scores. Fk em. It's not that serious to be downvoting.

HR was actually too nervous to post the numbers for those regions. Honestly, I don't want to waste my time on it. Plus, if I did take it, my responses would just look like an outlier anyway.

Before I quit two years ago, I remember it taking 15 minutes just to log in every morning. To say the place was a mess would be an understatement. Not to mention, the whole Genpact deal destroyed already low morale. I was so happy to leave it all behind. Have things improved at all since then?

If there was one thing you could change in the next year with Truist Investments, what would it be and why?

Advisor Gateway blowwwwwws. I give them credit for trying to upgrade, but when you just put lipstick on a pig, well the original pig looks much better. By the way Envision was 100x better than eMoney. Saaaawing and a miss!

I'm sure a few folks have gone through the new mid-year check-in. What is involved ... was a meeting necessary or could an email take care of it?

To deconvert!

https://kstackpod.substack.com/p/the-real-fiserv-fight-isnt-early

Does anyone believe in this guy? He seems like he’s just a slick suit and doesn’t have any actual vision for the industry.

Tampa data science team is the worst team to work for. Modus operandi is to promote h1b friends and treat citizens and residents as sh-t.
If you want to get into a sh-t hole get in here.

The text in the email literally says "Even when no action is taken based on feedback", so, anyone who's making the argument that they are going to write their hearts out is just kidding themselves. If you want to vent, write a diary (for old people) or just say 67 for the youngins.

Here's what boycotting it does. It's not mandatory, so, does anyone have a good argument for losing your job if you don't participate? Not participating diminishes their little game where they collect sentiment data and make staffing decisions based on it. I am doing my part, please consider doing yours.

Have a great rest of your life.

Long gone - retired just before and during the Operation Excellence phase of the merger. After that all he-l came in from Frank. Jeff Y was gone to a house in Florida with a ton of cash. Everybody else learned SAPIENCE at the risk of termination. Yes there were problems of course - even IBM could su-k up a disaster or two. But the relatively good firm was shot full of holes. Am very sad at what it has become today.

We was told the annual employee survey was supposed to happen in June. Still nothing.

I have to wonder why… Are they worried the results will look like they did last time?

Because the feedback has been pretty clear… Employees have been saying the same things over and over, five-day RTO is hurting morale, the presence report is damaging trust, and people feel like leadership isn’t listening.

The action plans that come out afterward have become a joke. They check the box, put out some talking points, and nothing changes. They never actually address the issue employees are raising.

The answer isn’t another mental health program or another communication campaign. The feedback has been loud and consistent about what the biggest problem is.

At some point, leadership has to decide if they actually want honest feedback or just feedback that confirms what they already believe.

If the strategy is working, release the survey, get the results, and prove it. Or are you too scared to get your ego bruised again, Jon?

Bring back the survey you bloody cowards, too afraid of your employees you’d rather bury your head in a hole?