#feedback

As others here I'm on PIP. First time on this strange improvement plan program...

I heard it from the Big Man himself.
There will be announcement late November stating that WFH Mondays are back 1/1/2027.
The main motivation is all the feedback in the CES

I remember when Target was well known for solving internal problems quickly.

It's been 2 years since I've had a skip level status. Most of my team didn't take the best team survey because they don't believe it works. The biggest problem on our team was never followed up on after the survey.

Get your sh-t together, Target. How about instead of calling consultants you actually talk to the people who work there.

I know people have strong opinions about this.

It's only vibes and fake narratives. 0% substance or achievements.

That'd be the entire post.

Any warning shots from managers about MIP or changes in ratings etc?

Every year, employees are asked to be honest and say how they really feel. We take the time to fill out the survey, the results are reviewed, presentations are made, and action plans are discussed.

And then… what actually changes?

Less than meets. Received email today that my mid year was updated. There are more notes. Asked manager, they said we'd talk tomorrow. This happen to anyone else?

No thought went into the Admin overhead / the quality of a roll out at this scale. we are going backwards ugh!

Come on! Can we be real here!

Company News: The "Brandon Hall Group HCM Excellence Awards" - where out of 20 awards issued, 19 went to Optum India.

Way to rub the outright, blatent, anti-USA descrimination into the faces of your employees, a--hats!

From Darcie Henry

in your inboxes this AM.

I won’t read whatever nonsense this is, but hoping someone can just translate for us whatever new intentional misery this will be bringing to being employed here?

@VP Why does VZ waste money promoting internal employee videos, newsletters, emails on internal website, most employees do not have time to watch list, read, listen but do their 8 hour work.Personally, I work on my feet, not at a desk,yet local manager sends out emails I don't read until days, weeks later, unless I take my lunch.

Nothing useful comes out of them anymore.

My interview loop was cut short with no reason other than the position was no longer available. Quite annoying but thankfully, the recruiter reached out before I invested more time in the process.

This guessing game is getting tiring.

This company has become so toxic. I am an internal candidate applying to do what I went to graduate school for and have over a decade of experience doing the tasks at the company. I have mentors very high up in the department. I reached out to the hiring manager when I applied and she wanted to interview me. 2 months went by under “pending further review.” I get my denial today stating I was qualified but they went with someone else. I email the manager asking for polite feedback. I never got the interview I was promised. When I asked for feedback? I got no response. Completely unprofessional.

What has happened? Is this just nepotism? I don’t think I want to work for a company that has such toxic hiring practices. This is just across the board. For every position you apply you get treated like trash, regardless of how many years you have with the company. It’s absolutely outrageous that we treat our internal candidates like this.

This just stiffens my resolve to leave this backwards company. So much for over a decade wasted at this company.

I am met

Is there anyone who has been able to successfully use the new home buyer benefit? It seems like you upload a deed or a final closing document and then you’re reimbursed for an amount of $6500?

Does anyone have any personal experience with this yet? Any feedback is appreciated.

Say anything less than "great job" and you're accused of yelling. The inmates are running the asylum.

And please, be honest.

Is there an exit interview where I can finally say what I really think?

What gives?

Manager is not able to provide justification for the ratings he has given. he is 64 years old survived multiple layoffs , he is in same department for 26 years stil did not know basic stuff what the product his team has development.

The rumor is that, although they have been on the walls offering antacids, ibuprofen, band aids, etc for a decade, it seems there has been an influx of new people that seem to think they can steal all of the single serve medicine packets and supplies every time they restock the supply boxes, so they have just decided we can no longer be trusted and they are removing them entirely...
Thank you thieves and exploiters... this is why we cannot have nice things!

How is it that this NE App group goes untouched. After completions, probably the worst group of people to have around, just saying…

How do executives think the AT&T guarantee is a good thing?

If anything, it’s a complete middle finger to the customer when their internet is out for a day, and they get $2.32 refunded 30 days later.

Are they just THIS out of touch with normal people?

Omg these take two with OA videos is so cringey. Wtf are we even doing???

why isn't there a 20 minute AI summary? Isn't that what y-all are supposed to be donig now?

I heard that Sassine approval rate was low in the latest survey. Can any one share the real approval number?

Hey man we just want to let you know ELT how we all feel about you. If you are truly like Ted Lasso then you should open your ears and eyes and actually hear what we are saying and how we feel about the company right now. You all are the most hated ELT in the history of the company so from all of us:

🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕

More and more people that I work with have such an accent that it is difficult to understand them, even though they are supposedly speaking English.

Absolutely horrid accents that need to be improved just to communicate successfully.

EM needs an entire team of Speech Therapists, or possibly make communication ability a key screening topic in hiring. Unfortunately the interviewers also have unintelligible accents.

Great job, keep it up. Looking forward to more market cap decline so Hock can burst a few blood vessels.

…and bot in a good way. My manager rated me a 4/5 (exceeds expectations) and then his manager made him change it to a 1/5 (not meeting expectations). That feels like the paper trail is being built to get rid of me. Thoughts?

This company is a enviromwnt nightmare hand down

Anyone know when the union pulse is coming out? I have some feedback I’d love to share with my 3rd-4th liner.

What has happened to professional communication at Canon USA?

Lately, I have noticed emails with no greeting, no “please,” no “thank you,” and little consideration for tone. Some messages to vendors come across as rude or condescending, while communications to colleagues can feel abrupt, impersonal or simply careless.

Is it stress? Have we forgotten the basics of effective communication? Or have we stopped considering how our words affect the people receiving them?

In my 20-plus years at Canon USA, I have rarely seen this level of communication between internal teams or with external partners. It makes me wonder how our vendors perceive us when they receive emails that sound less like professional correspondence and more like they came from a schoolyard bully.

Professionalism is not just about what we communicate—it is also about how we communicate. A greeting, a respectful tone, and a simple “thank you” take only a few seconds, but they say a great deal about the organization we represent and us.

We can—and should—do better.

And now ready for trolling for this post, LOL

So the Q3 quota is being rolled out? How big was the increase for you sales folks?

I put years into USAA many years ago, before USAA even advertised on TV much less did any performative woke sh--. I was there in C when Bob Davis decided that parts of USAA and the people who work there are just disposable biomass. Much like the Indian contractors who vie for izzat points nobody outside the building cares about now.

Have had several friends and family members also come and go from USAA over the years. Short of the period Joe Robles was trying to repair the damage from the Herres/Davis years, everyone left the place never wanting to return or hear of it again (IOW, the typical USAA exit experience).

Overall, a large chunk of USAA membership is now fully aware they are getting subpar financial products, particularly with the bank. But of course also with dwell and auto. It's probably been 15 years now since I've heard a single veteran sing the company's praises. They're still with USAA only because of inertia and the chore of moving accounts away (a chore that's less of a chore now thanks to Plaid).

Then occasionally USAA does something to knock off a few procrastinators who take their business.

Let's take the ridiculous marketing and advertising of P&C this summer, specifically the laughable auto rates that the quotes system has been handing out. How many millions were poured into getting us all to laugh? Many LOLs were had by prospects sharing their USAA quotes on Instagram this season.

Like... GEICO writes motorcycle policies for $75 a bike on a FULL YEAR TERM, right now without UIM and $175 with UIM. USAA can't even underwrite that sector anymore (it used to, back when it also sold jewelry in the basement of the AB building LOL), pays PRO's fees and hands out a sh-t laughable quote 20 times higher. I sat with my sister (she has a perfect FICO 850 no claims) and got a $4,900 annual for a Nissan with 2k miles. Everyone else came under $3,000. The only way I could describe this behavior coming from USAA, and this is my opinion of course... but I'm confident I'm not alone with this opinion: USAA has finally devolved itself into a full-blown FTC-violating scam operation.

It's either that or there is some serious FCF problem at the company to be throwing quotes out multiples to the market, higher than Chubb.

I mean, I guess the new overpaid IBM Bob AI can figure out how to right the company since hundreds of leaders that have come/gone can't seem to figure it out. Perhaps its hopeless.

Remember: USAA was once a business that was growing with no advertising and it also built its HQ on Fred Road while it was never advertising. It had a culture. Which has been completely destroyed and is never coming back. The members were once so excited about the company and the culture, the business sold itself and members told others of its values for free.

Look at it now. USAA is a cesspit masquerading as finance.

Maybe USAA should go ahead and re-register itself into Virgin Islands shell husk like CIGNA did and free the HQ building and the land up. Nobody needs any of the products the company offers any longer.

I highly recommend to fill out the CES that was sent out and make sure to put in comments. I am not sure how much ELT will care about these, but they at least get shared out in meetings with results and that has some importance.