#company

How are we going to 'delight the customer' if our customer service is horrible?

Anyone surprised? Me neither. I'm not moving to Houston even if they offer it, which I'm sure they won't for most of us.

Sounds like it has begun. Updates?

Everyone ready for all the ata boys on how AMAZING we did at the Superbowl on LinkedIn, followed by all the a-s kisser comments and likes. Could have saved a few jobs with the cost of that.

why cant we elect our C suite like we elect government officials lol
Let's make american companies great again!

It appears that 2026 layoff round has began.

AT&T continues to slash jobs, destroy careers and negatively impact families. All the while, spending $25M on the Pebble Beach sponsorship. There's zero human connection between AT&T Leadership and those doing the real work. None!

You have got to be kidding me SF. You walk out of California and then advertise in a California you walked out of. A halftime show that even in California the spectators looked at each other in dismay. Not the SF I once knew. A very woke, Anti America, and lost its way company. SF did not learn from Budweiser. Values create wealth. Wealth does not create values. In short, your marketing is equal to your ethics and values. In the toilet.

Where and when will these new offices open that they mention on the RTO email ?

Kinda hard to imagine they will spend money on opening offices in the US

I’m being straightforward here: I’m not keeping my money in Fiserv anymore. In 2025, I tried to offset some of the losses by buying as we slid, hoping we’d stabilize. Looking at my vested RSUs now is just discouraging. In a single year, we lost nearly 75% of our value. I know it’s technically a paper loss, but it’s hard to see it as anything other than a disincentive.

We also haven’t seen meaningful insider investment from leadership. It feels like we’re in a defensive crouch — holding ground, cutting costs, and trying to ride out the storm. I still believe this company can turn things around, but 2025 took a lot of the loyalty out of me.

As we head into Tuesday’s announcement, all we can really do is hope together. With the lack of clarity and vision from the top, hope is the only thing we’ve been given.

Ahahaha, the people running this company lied to you and they hate you!

No point of layoffs if they replace with new people. So they won’t. They are going to try to reduce costs if they laid off people. Some people think that they be safe if they survive layoffs. So they keep asking on this site “are there any layoffs?” and participate in rumors about it. Even though you don’t get a layoff, your workload will increase. Believe me all this types of conversations and any decisions will just make the company sink.

Legit question 🤔 considering all these changes that are harming a once strong and proud company.

No matter who is to blame this is the greatest share destruction of a fortune 200 in the last decade. Mike and this leadership team is going to be under pressure to start showing results soon.

I’ve seen posts about Marketing and Global Distribution. Any others?

Nothing enrages me more than those mo-rons wearing the Eliza jacket.
You’d have to be a new level of 1diot

50% sure they will announce chapter 7 restructure.

Tons of rumors about layoffs starting Wednesday or Thursday, followed by a town hall. And/or significant re-organization. What groups are you hearing will be impacted? Are there any areas deemed "safe" from layoffs? Feels like something big is about to happen.

I am reliably informed that Stevie is next in line to be laid off, he’s off to HP to accelerate their downfall. When 2 dumpster fires collide.

Why dont we vote to have AI replace the CEO & BOARD

Lets lead the market by example.

What was the point of the RIF last year if we were going to turn around, and rehire for the same positions?

So Kyndryl very secretively initiated Project Omni to displace US workers with ones in low cost countries like India. Someone got a whiff of it, and the project was shutdown. The resources hired/shortlisted for Omni are now being accommodated to other projects where the demand is.
Another day at Kyndryl…

Did you know that any workflow sent to ENGINE has to be run in parallel/duplicated for 6 months to 1 year by the team offloading it? Meaning for most of 2026, any ENGINE success will likely be due to their USA counterparts. It’s a hilarious sad irony that any work sent there will be 100% redundant (so efficient!!!), and meanwhile we have to manage the same workload as a year ago with 30% fewer people. Everything you hear about ENGINE over the next year + will be utter propaganda.

When will they provide an updated list of commutable zip codes?

What is happening with the Bank Ways of Working announced yesterday in the town hall? When are we getting more information?

They just did it again last week but a smaller round and called it “cost cutting”. They just can’t help themselves. Post if you know more

Has anyone at 1515 noticed the VergeSense occupancy sensors? They are on the floor in corners and look unassuming like a Wi-Fi router but are indeed monitors. Completely ludicrous (in the dictionary definition of the word). Hope the job market picks up soon.

https://www.vergesense.com/

Billions lost in stock value but at least the company is pumping out future of finance and the rising star fuel articles like their the nyt

Let’s focus on the future of fiserv.

In January 2026, U.S. employers announced 108,435 job cuts, the highest total for the first month of the year since 2009. This surge represents a 118% increase compared to January 2025 and a 205% jump from December 2025.
Primary Drivers: Massive restructuring at UPS (30,000 cuts) and Amazon (16,000 corporate roles) accounted for nearly half of the month's total layoffs.
Sector Impact: The hardest-hit industries included Transportation (31,243), Technology (22,291), and Healthcare (17,107).
Hiring Stagnation: Parallel to the cuts, hiring plans dropped to just 5,306, the lowest January figure on record since tracking began in 2009.
Leading Causes: According to the Challenger Report, the top reasons cited were contract losses, economic conditions, and organizational restructuring. - All companies are on the same path.

EXL is the global partner for offshore workers. Why does a company send large chunks of their work offshore?

It's late already. What are the odds on May start date actually happening in May?!

Unfortunately, it’s Toyota, not Ford.
But let us pray…

You were lazy not mentally and weak thinking Dell was a family company w summer picnics w lemonade and tootsie rolls being served to all the kids w clowns. Dell wins at all cost

Leadership seems to need a decoder to comprehend the results, so here it is. The negative survey results are not about healthcare perks or wellness programs no one uses, they are only about RTO and the lack of flexibility.

“I am proud to work at AT&T”
Once true. No longer. Public perception has deteriorated, and when people outside the company hear about the five-day RTO policy, the lack of any real collaboration, and the absence of assigned seating or co-located teams, the reaction is disbelief. Pride erodes when policies feel performative instead of purposeful.

“I would recommend AT&T as a great place to work”
That answer is now clearly no. A mandatory five-day RTO policy for roles that historically had been remote before COVID and can be done more effectively remotely is an immediate dealbreaker for modern workers. The policy alone makes the company undesirable and uncompetitive as an employer.

“We trust the leadership decisions”
Trust is broken. Employees do not support the financial decisions that destroyed value, nor the RTO mandate that ignored clear employee feedback. Trust cannot survive when leadership consistently doubles down instead of course-correcting.

“The company provides opportunities to support career growth”
Opportunities are narrowly concentrated in Dallas, with limited mobility elsewhere. For a national company, that is a self-inflicted constraint that unnecessarily caps growth and retention.

“Our policies and systems support me doing my best work”
They do the opposite. The five-day RTO policy actively reduces productivity, and many internal systems remain outdated and inefficient. Physical presence does not compensate for structural friction.

“The company cares about my health and well-being”
Employees feel burned out, mentally and physically, largely due to excessive commuting and rigid mandates that add stress without any benefit to the company or the employees. Well-being is not addressed by pushing unused benefits or wellness messaging while ignoring the root cause repeatedly identified in feedback.

“Do you feel changes have been made as a result of prior surveys”
No. In fact, the opposite. Employees explicitly opposed three-day RTO in the last survey, and leadership responded by increasing it to five. Feedback was not just ignored, it was contradicted. The disappearance of the prior third-party McKinsey survey results only reinforces that perception.

Did I miss anything else?

The pattern is now set and clear. Instead of addressing the core RTO issue employees are raising, leadership deflects with ancillary benefits and BS messaging. That approach feels like gaslighting, and not listening. So why should I even bother taking the next one?

If leadership truly wants different survey results, the solution is not another email, benefit rollout, or talking point. It is addressing the one issue employees are consistently, overwhelmingly, and clearly raising.

Flexibility. Trust. Results over “presence”.

That is the message of the survey, whether leadership wants to hear it or not.

If you managed to find another job, somewhere outside of this hellhole, I wish you all the best. You deserve it, and congratulations to you. To anyone still looking, hang in there, your door will open soon, the job market is brutal, we know. To those nearing retirements, also hang in there, I know you are all looking forward to not doing anything or finally breathe or do your hobbies and visit your grandkids, get more cats/dogs.

I feel your sentiments and suffering. We all know Stankey and the gang arent going to revert back to hybrid, nor even give us a seat. They do not want talents here, nor be competitive. We know everything that has been done is to force people out. AT&T is not growing anymore but it still has the cash flow. Investors do not care about morale, so just do your best to not lose yours. This too shall pass.

Recently riffed and took severance. I recall seeing there was a “6 month cooling off period” in our severance details but I have logged into the severance portal and that information is gone. I cannot find anything regarding the details of the 6 month cooling off period. Only thing in my severance document is something stating that if I am re-hired by a Verizon company within my severance period I have to repay back a portion of my severance. Are we allowed to work for victra if we accepted severance or that is considered a Verizon company?

Is Polo Ralph Lauren in Men’s exiting a bunch of locations for 2026?

My door was told that it could be losing it and a few other locations in my District.

I’m aware of the RLG wanting more exclusivity of selling their merchandise but was curious nonetheless.

Thanks!

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