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Hard truth Verizon needs to hear

Verizon isn’t a tech company. It’s a vendor-management company.

Strip away the marketing and the glossy 5G ads and what do you actually own?
• Spectrum licenses
• Some real estate (towers, buildings, fiber easements)

Everything else—core network gear, handsets, billing platforms, even the “innovative” services—is rented, outsourced, or white-labeled from someone else. Verizon doesn’t build; it integrates, negotiates, and marks up.

For a decade-plus that was more than enough. Mobile-device penetration went from ~60 % to nearly 90 % and then kept climbing. All the company had to do was count the cash. Hundreds of billions—bordering on trillions in cumulative revenue—rolled in with almost no heavy lifting. The network largely ran itself, churn was low, and Wall Street rewarded the steady dividend growth.

Then the hands came off the wheel.
Greed set in. Prices crept up, customer service eroded, and the attitude became “we’re Verizon—we’re great, right?”

Meanwhile, hyperscalers quietly swallowed the home: they own the routers, the streaming boxes, the smart TVs, the voice assistants. Cable operators and upstarts kept building fiber and fixed-wireless networks. Suddenly every carrier looks the same to the average customer. The only variable left is price.

And that’s exactly where we are today: a commoditized, stagnated industry where differentiation has vanished and the only remaining game is who can squeeze the last margin out of the pipe.

The easy-money era is over. The gig is up.
And now the board and execs woke from their stupor and are taking it out on loyal employees with the temporary, non-sustainable, oldest trick in the book: mass layoffs to “cook” the books for a short-term stock pop.

What is new, Dan?
What’s the plan and the big idea? Keep firing people?
AI may be part of it, but what else are you going to bring to build real, sustainable growth?


Telecommuter status info

Please sit tight. If and when you are impacted, you will be told. Yes, certain divisions will be announced (notified) Monday. Healthspring and legacy Blue are treated the same way…within a given division. It is so easy for these threads to go off the rails.
OP: @at+1kmqxfe37

Bumping this for visibility, before we all get tied in knots trying to figure it out.


More Mike Katz Lies

Mike Katz, brought up in the Mike Sievert school of lies and bullsh-t, likes to talk a big game on stage about how worried our competitors are about us, but he has failed to mention that:

  1. AT&T won their appeal against T-Mobile for deceptive advertising claims, claiming that our services were so much cheaper than our competitors, and T-Mobile was told to discontinue these adds.
  2. AT&T won their appeal to the NARB against T-Mobile for its deceptive advertising claims related to T-Satellite and T-Mobile was told to modify or discontinue these ads.
  3. T-Mobile is going to lose the lawsuit with AT&T related to "Easy Switch," as this is obviously illegal, and were the roles reversed, we would definitely be suing them.
  4. T-Mobile is no different than any of its competitors. It is not unique or interesting in any way and their ads SU-K! Someone should let that liar, Mike Katz know this.

Dan, Can You Hear Me Now?

Another round of layoffs at Verizon is again being presented as part of the company’s transformation. Employees have heard this language before. Each cycle promises a reset and a stronger future for the business.

At the same time former CEO Hans Vestberg has moved into an advisory role at Consello. Like many executives before him he has transitioned from leading a major telecom operator into a position where his relationships and experience in the industry become the product.

For employees watching these cycles repeat the contrast is hard to miss. Workers face uncertainty and job losses while leadership often moves on to new opportunities within the same industry ecosystem.

Telecom is entering one of the largest investment periods in decades. Artificial intelligence data demand and digital infrastructure are reshaping the industry. The real question is whether Verizon is positioning itself to lead that next phase or simply managing costs while others shape the future.

Employees have heard the transformation message many times.

At some point the question becomes simple.

Dan, can you hear them now.


Pebble Beach Tournament

I’m so glad T has an extra $25M to sponsor the Pebble Beach golf tournament. After all, the majority of the people watching golf have NO idea who AT&T is, or what the company sells!! I’m sure people are flooding to the stores for millions of new net adds…

The T & Stinky way…whine about cash and then drive up costs on stupid sh-t! Followed by subsequently hacking away at the labor force…


Super Bowl Clowns and Linkedin Posts

Look at all the clowns posting on Linked on how wonderful Vz did at the super bowl, no one gives a flying f….k on how ur speeds were….a normal mal customer just wants his phone working and optimal speeds where majority can use internet. Ask these clowns who spent millions in preparation, what is the ROI on such investments. Tmob and ATT know the future at the current times and wont spend money in useless investments, oh well VZ is used to do pointless investments anyways, so not a shocker!!!!!


PayPal Gang (Software vs Hardware/Networking War)

Verizion has a new CEO. His name is Dan Schulman. He used to run PayPal.

He is bringing in his old team. Alfonso Villanueva, also from PayPal, is now a top leader at Verizon. This is a big change.

What This Means for Telecom

Telecom companies usually focus on networks. They care about 5G and cell towers. PayPal is different. PayPal is a tech company. It focuses on apps and user experience.

The industry might shift. It may look more like Silicon Valley. We will see more focus on software. We will see less focus on hardware.

What This Means for Verizon

Verizon is changing its strategy.

Better User Experience: PayPal makes payments easy. Verizon wants to make phone plans easy. Expect simpler apps and better customer service.
More Digital Sales: PayPal is an online business. Verizon will sell more online. They might close some stores.
New Services: Verizon might offer more than just phone service. They could offer financial tools. They could offer new digital products.
This is a risk. Verizon knows networks well. It does not know software as well. But Schulman knows software. He wants to modernize Verizon. He wants to make it move fast.

The old Verizon is gone. A new, faster Verizon is here.


Meanwhile, jobs are getting even more scarce

Ericsson, T-Mobile, Telefónica Announce Early 2026 Job Cuts

https://www.fierce-network.com/broadband/2026-layoff-tracker

Ericsson announced 1,600 job cuts in Sweden on January 15. This represents a 12% reduction in its home country workforce. T-Mobile also quietly reduced sales positions nationwide, as reported on January 12. Telefónica plans up to 5,000 layoffs, mostly in Spain, by year-end. The company will offer $3 billion in compensation to affected employees.


Job security - What a joke.

Telecom used to be the kind of industry where you could build a career and retire from it, especially for engineers in RF, Systems and Networking. When many of us started out years ago, we accepted that trade-off: other fields might pay more, but telecom offered stability as long as you did your job well and stayed sharp. That sense of security is gone now. With the field clearly in decline, there’s really no reason for engineers to stay, or to encourage the next generation to work hard just to become one.


Directv Layoffs 2026

My sources are saying a layoff is imminent - upto 20% workforce starting this month and many more to follow. Its going to be a hellish year as our freefall accelerates. We lost 300k subs in 3q 2025 alone. Gramps and Granny are keeping us afloat but that isn’t sustainable unless we’re in the business of selling Adult Diapers and Prune Juice. Save up them pennies and avoid purchasing that new car, my friends. Im hoping to exit soon myself


Verizon Communications, Inc. + Frontier Telecommunications (NOT the low budget airlines)

Yes, Verizon is in the process of acquiring Frontier Communications in a major $20 billion deal announced in September 2024, with the goal of integrating Frontier's significant fiber network to expand Verizon's broadband offerings nationwide, and the acquisition has received regulatory approval (like from the FCC and state PUCs) with an expected closing by early next month. This acquisition combines Frontier's pure-play fiber assets with Verizon's wireless and existing fiber (Fios) services, aiming to create a stronger, combined broadband and mobile provider.


Verizon Strategic Growth Analysis: Competing for the Top Line

Verizon Strategic Growth Analysis: Competing for the Top Line
Note

This document analyzes Verizon's position relative to T-Mobile and AT&T as of late 2024/early 2025, focusing on strategies to improve top-line revenue.

Executive Summary
Verizon faces a bifurcated challenge: defending its premium user base against T-Mobile's aggressive value-plus-performance attacks while igniting new growth engines to match AT&T's fiber momentum. To improve the top line, Verizon must pivot from being a "utility" provider to a "platform" provider, leveraging its massive 5G Ultra Wideband investment for high-ARPU services in both consumer (FWA, Bundles) and enterprise (Private 5G, MEC) segments.

  1. Competitor Landscape: The "Big Three" Dynamics
    Feature Verizon (The Premium Defender) T-Mobile (The Growth Engine) AT&T (The Balanced Builder)
    Primary Strength Network reliability brand equity, massive B2B base. "Un-carrier" value proposition, 5G mid-band spectrum lead. Fiber footprint + Mobility cross-selling.
    Top-Line Strategy Yield over Volume. Focus on ARPA (Account Revenue Per Account) via "myPlan" upsells and perks. Strong FWA push. Volume + Value. Aggressive net adds (Postpaid), attacking rural markets, and entering fiber via JVs. Convergence. Bundling Fiber + Wireless to reduce churn and boost LTV (Lifetime Value).
    Weakness Consumer postpaid net adds have historically lagged. Perception of "expensive". Lack of owned fiber assets (relying on partnerships/acquisitions like Lumos/Metronet). Debt load remains a factor; legacy wireline decline.
  2. Strategic Pillars for Top-Line Growth
    A. Consumer Wireless: The "myPlan" Average Revenue Per Account (ARPA) Lever
    Verizon cannot win a price war with T-Mobile. It must win on value density.

Strategy: Aggressively migrate base to "myPlan" tiers. By decoupling perks (Disney+, Apple One, Walmart+) from the base rate, Verizon turns low-margin "freebies" into a recurring revenue marketplace.
Action:
Increase "perk" penetration to drive ARPA up by $2-3/mo per user.
Target the "Switcher Pool" with premium device on us offers only on the highest tier plans (Unlimited Ultimate).
B. Broadband: FWA as the "Gatekeeper"
Fixed Wireless Access (FWA) is Verizon's fastest-growing segment. It is the key to winning households where Fios doesn't exist.

Strategy: Position 5G Home Internet not just as a "cheap" alternative, but as a "smart home" hub.
Action:
Bundle Deeply: Offer significant discounts for FWA + Mobile subscribers to lock in the household (churn reduction = sustained top line).
SMB Expansion: Aggressively market FWA Business Internet to small businesses currently stuck on expensive cable legacies.
C. Enterprise (B2B): Private 5G & MEC Focus
Verizon historically owns the Fortune 500 relationship. This is the biggest differentiator against T-Mobile.

Strategy: Move beyond connectivity to managed industry solutions.
Action:
Private Networks: Scale "Network in a Box" solutions for logistics, manufacturing, and stadiums.
MEC (Mobile Edge Compute): Monetize low latency. Collaborate with AWS/Azure to sell "cloud at the edge" for real-time AI inference (e.g., computer vision in factories).
Public Safety: Compete with AT&T's FirstNet by leveraging Frontline's superior mmWave capacity in dense urban centers.
D. Innovation: The API Economy
The industry is moving toward "Programmable Networks" (GSMA Open Gateway).

Strategy: Monetize the network ITself via APIs.
Action:
Sell "Quality on Demand" (QoD) APIs to broadcasters, drone operators, and gaming companies who will pay a premium for guaranteed throughput/latency slices.
Implement "Silent Authentication" APIs to banks for fraud prevention (replacing SMS 2FA), creating a high-margin B2B2C revenue stream.

  1. Summary of Recommendations
    Stop chasing empty calorie net adds; focus on High Value adds who take phones + watches + home internet.
    Accelerate the "Platform" narrative: You aren't just selling data; you are selling the ability to run real-time AI at the edge.
    Defend the Enterprise Moat: Use Private 5G to make Verizon indispensable to industrial operations, locking out T-Mobile.

T-Mobile and Verizon figured it out, ATT slow in the draw

Fixed Wireless Johnny Stinkey. Not everyone wants or needs Ferrari like Fiber Speeds. 9/10 are content with Fixed Wireless. Running Fiber all over the map is a Stinkey move. Johnny Stinkey is always a day late and a dollar short.


Barron's article:

Verizon’s Mass Layoffs Were ‘Inevitable,’ CEO Says. What the Telecom Wants to Do in 2026. By Karishma Vanjani - Dec 05, 2025, 4:49 pm EST

Verizon announced its largest-ever round of layoffs, cutting thousands of jobs last month. Now the telecom’s new CEO is explaining the cuts—and laying out the path forward for remaining workers.

Chief Executive Daniel Schulman hosted a live all-hands employee webcast on Friday, the company’s first since announcing it’s shedding more than 13,000 jobs. Holding a cup and wearing a dark shirt while standing in front of the red Verizon logo, Schulman was blunt. A video of the webcast was seen by Barron’s.

“We’ve lost like 500 to 700 basis points of market share in the last five years,” Schulman said. “And by the way, that puts pressure on a lot of things. It puts pressure on our revenue. It means we have to compete harder. We start raising rates and when we start raising rates, you start irritating customers big time. They start churning. Like our churn is up like 20, 25 basis points since we started raising rates.”

Customer satisfaction scores are also not great, according to Schulman. “They are worse than our competitors,” he said, adding that the fault is partly Verizon’s. The telecommunications giant didn’t offer employees the “financial flexibility” to get things done, he said.

“A lot of it is self-inflicted wounds. A lot of it,” Schulman said.

The decision on mass layoffs was “inevitable,” according to Schulman, “because if we don’t have enough money to put back into our value proposition to customers, we are going to continue to shrink.” Making small cuts would have meant doing something quite large later on, he added.

Schulman said he presented the company’s 2026 turnaround plan during his first board meeting as CEO this past week, and has plans to detail it the next time he talks to the Street, a likely reference to analysts who cover the company. Schulman will probably share more during Verizon’s fourth-quarter earnings call on Jan. 27.

Verizon didn’t immediately respond to Barron’s request for comment on the plan or the layoffs.

Investors, however, can put together some clues. In late October, Schulman said he intends to use “AI as a key tool to simplify offers.”

That same month, Schulman said in a call with employees, according to a transcript reviewed by Barron’s, that “a lot of the friction occurs because we’re so complex. Like we have so many different promotions out there.”

Verizon will also likely make customer service a focal point in the new year. Schulman, who called himself an overachiever and an upfront man in Friday’s webcast, shared a story of a terminally ill cancer patient who he personally contacted after the man reached out trying to disconnect his Verizon plan.

“Everybody gets terrible customer service across every industry, it’s so bad right now out there. And what if we empowered our reps to do the right thing,” Schulman said.

Verizon has its work cut out for itself. Having a good network connection is no longer a differentiator—and that is forcing the telecom to try to find another way to standout amid a competitive landscape. Shares have taken a beating: Under former CEO Hans Vestberg, who will now serve as a special advisor until October 2026, Verizon stock fell 15%. Shares have dropped 6% over the past three months.

Earnings before interest, taxes, depreciation, and amortization, or Ebitda, largely remained stable under Vestberg, who took the reins in mid 2018. Ebitda in 2024 was $48.8 billion, up from $47.2 billion in 2019.

The latest Thanksgiving was strong, Schulman said during the webcast. Separately, he said he sees an opportunity in helping hyperscalers—large cloud service providers—connect to data centers.

Schulman wished his employees happy holidays at the end of the webcast. “Don’t forget about finishing the fourth quarter strong,” he said.

Paywalled: https://www.barrons.com/articles/verizon-layoffs-ceo-stock-price-1e8ee33f
Paywall Removed: https://archive.is/XvQ4k

Comments:
Scott Colebank
Many investors remain in this stock because the dividend yield is appealing and the company has a long record of increasing its payout. With a new CEO taking over, there is uncertainty about how highly he prioritizes maintaining or growing the dividend as he works to turn the company around.

Whitham Reeve
Both the CEO and the company have avoided addressing the dividend directly. This silence is viewed by some investors as a sign that management may consider cutting or reducing the dividend without drawing attention to it.

CM C
The incoming leadership appears to be focusing on operational discipline, which is overdue. Schulman faces the challenge of repairing an organization that, under Vestberg, struggled with efficiency. The previous leadership period included high capital spending, unnecessary complexity across business units, and frequent strategy changes that diluted focus. Vestberg also earned eight figure compensation despite weak performance, which frustrated many shareholders.

Bill Letson
As wireless service becomes more like a commodity, carriers often engage in price competition to retain or attract customers. This compresses margins and can erode long term value. Because of this dynamic, the commenter sees Verizon as a value trap, meaning the stock appears cheap but may not deliver meaningful upside.

MATTHEW MENENEBERG
This user experienced billing issues in which Verizon added charges for services that were not requested. Removing these charges took months and no refund was provided for the incorrect billing period. Because of the frustration and lack of customer care, they plan to leave Verizon soon.

Houyhnhnm GT
The commenter has been a long term holder who has waited through multiple promises of improvement. The ongoing lack of meaningful progress has tested their patience, and they plan to give the company only one more year before selling if results fall short again.

George Vernile
This investor highlights the substantial dividend income they receive, about four thousand dollars every quarter. They remain committed to holding the stock because the steady income is valuable to their portfolio.


Round #37

Here we go…..more coming in January, confirmed.

Here’s one:

Verizon will lay off 165 employees in January 2026 including 14 people in Skagit and Whatcom counties.

The telecommunications giant filed the layoff notice to the worker adjustment and retraining notification database, part of the Washington state Employment Security Department.

In the layoff notice, Verizon wrote it was undergoing a restructuring “to maximize the utilization of company facilities and resources.”


VERIZON PHASE3

The Verizon Split: A ServCo/NetCo Divorce Threatened by an Outsourcing Anchor
Verizon's strategic push to separate its core business into two entities—a customer-facing ServCo and a network-operating NetCo—is a widely publicized move aimed at unlocking significant shareholder value and slashing $10 billion in operating expenses (OpEx). While structurally sound in theory, internal echoes suggest the entire separation plan is at risk of being operational chaos due to a critical pre-existing flaw: the poorly performing $2.1 billion Managed Network Services (MNS) contract with HCLTech (HCL).
This separation is not a fresh start; it is a complex IT and process de-integration effort that is being attempted while a core operational function is under external distress.
(....)

  1. Amplified Operational Chaos in the Split
    The HCL underperformance is an anchor dragging down the separation process itself:
    Increased IT Migration Costs: A structural split necessitates the clean de-coupling of legacy IT systems. If HCL manages key operational platforms (e.g., MNS systems) but lacks sufficient documentation or operational control, the process of separating and replicating those systems between the new ServCo and NetCo becomes slower, more complex, and pushes the one-time separation cost (estimated at ∼$1-2 billion) higher.
    A Crippled ServCo: The new ServCo requires a seamless hand-off to HCL for its post-sale support model. If this model is already shaky, ServCo’s initial business processes—built on this flawed assumption—will be unstable. This handicaps the ServCo’s agility and customer experience from its first day of independent operation.
  2. Workforce Strategy and the Risk of "Brain Drain"
    For the remaining workforce, the situation is characterized by deep distrust and volatility:
    More Internal Turmoil: Employees facing layoffs or transition will have zero confidence in the quality or stability of the outsourced HCL entity. This increases the risk of the most valuable, experienced employees choosing to quit prematurely rather than participate in the chaotic hand-off, further exacerbating the "brain drain."
    Pressure to Shadow: Verizon leadership faces internal pressure to quietly keep high-value engineers in-house to "shadow" or "fix" HCL's work. This preserves short-term service quality but utterly defeats the separation’s core OpEx reduction goal.
    The successful separation of ServCo and NetCo depends entirely on a stable operational base. If the HCLTech partnership remains an underperforming, fixed-cost liability, it will not only undermine the expected cost savings but also significantly reduce the market valuation of the customer-focused ServCo, jeopardizing the entire value-unlocking thesis of the structural split.
    The company must effectively restructure or contain the HCL relationship before or during the separation, or risk the split becoming an exercise in formalizing operational distress.