If things don’t turn around by the middle of Q3, layoffs are coming. Expect it. Plan for it. The field will be first.

How many times can they fu-k up a sale in one single fiscal year because I think this year is taking the cake. Literally not a single promotion has been executed correctly at the corporate level yet we are the ones suffering. How hard is it to have a... — read more 

Judging by the amount of stores asking each other for stuff on Slack and the lack of new gear and supplies in smaller stores, are they cash strapped? It's not all that long ago they were promising all stores would get some "exciting new" GM but it's... — read more 

Another load of absolute garbage. Really, it should be quite simple to check who's been abusing their corporate card. It's not rocket science. Chances are it's not the field teams, either.

What f*cking world are you actually living in?

Anonymous? Lol. Is it like a "Buy One, Get One Free" thing? Another waste of time and money that surely could be put to better use? Same with People Managing stuff...it's not the field teams who need this, it's the people at OTC who just don't get... — read more 

That is all.

Wow – Just saw a posting they are hiring yet another VP for the Shopify migration….Shopify is such a mess we had to roll back – how is yet another overpaid VP going to fix it….

Who was the genius who decided that a Satisfied customer response equals a 1 out of 5? We're asking for emails for someone spending 2 seconds in the store getting a coke, to get a survey email and sc--w us over.

On credit hold with nearly every vendor that’s need at RUSH… CT not working, internet not working, server crashes, phones in stores not working, let’s not even get into the absolute garbage fire of Shopify…. I spend 80% of my day “putting in a... — read more 

Anyone else psyched to be at the front lines of angry students and parents when rush hits? It’s so unbelievably stupid to allow orders for items we do not have and not tell the students we have to source these items somehow and it will take weeks. Oh... — read more 

Looks like FHE isn't paying the bills again! Unfulfilled orders are piling up, haven't seen any D&H or Ingram Micro orders in weeks. Rumors abound on Slack about cashflow issues again, but of course OTC is tight-lipped, pretending there's no issue... — read more 

Look, we know you're monitoring this website. Shoot, it wouldn't be at all surprising if one of your VPs spent half the day refreshing this... or if you paid someone a Store Director's salary to do the same. So, seriously, just between us: what's... — read more 

Seriously, wtah? Who in their right mind thought this was a good idea? Is this really the look we're going for...?? Because, someone did sanction this!! SMH

How in the he-l are we supposed to make money for these people when they keep hacking and slashing? Not only did we not even get enough hours to run the store, they just cut 2/5 of our full time staff? And they think hiring team leads will make up... — read more 

Does Follett have a plan for how to recapture any of their market share in Massachusetts? Seems like all stores are going eCampus.

Those who found other jobs how did you do it?

How did Rush go for everyone? Not the best for us.

You've all heard the old saying in the world of IT - "Go native or go home"? How does that apply to Follett Aspen?

It’s getting harder to survive in a GVP role. Now with the elimination of a GVP role (mid-atlantic) that’s more work for an already strained team. Dilute the support, dilute relationships and dilute the outcome! :(

Spill if you hear any juicy information. Layoffs, reorganization, realignment. Maybe JRC is selling us...

In the never-ending pursuit of saving money, the IT department has lost two more critical employees in favor of steering more work to the offshore folks. Best of luck communicating with FSC and getting any help at all now. The IT group was already... — read more 

Why does the company reshelve unpicked up online order textbooks? We have a ton. These aren’t technically the property of follett. Seems at best unethical, maybe worse. Manager says it the company policy. School needs to know.

this email capture bs is sooooo annoying!!! no one wants to give me their email when they are buying a .10 cent scantron or a candy bar, no matter how many times I ask! pushing us to do more work with no incentive once again!

I have a ML who never physically works, shows up in the store for 1-2 hrs twice a month and is always complaining about how much work they have. But they are asking everyone else in the store to do the work for them on top of the tasks they are... — read more 

As a former follett employee I’d like to let anyone else still working there know…. There are much better less stressful jobs. “Oh but uhhhh the vp is d-mb and we didn’t get temps for fall rush and they cut our hours” yeah no duh dummy you work for a... — read more 

Funny that they let me and most my stores staff go a year ago thinking they could have just one person running the store only find out that the school due to lack of transparency and staff to help the students have gotten rid of Follett all together... — read more 

I swear if one more ex-CVS Health exec starts working here, we should start doing flu shots in the course materials area. Tell us you're filling the company with c-suite buddies instead of investing in the stores without telling us.

…crickets. For those who don’t get quarterly bonuses (like CM3s), this is the time of year we have been waiting for. Some sort of proof that the overwhelming workload and complete lack of recognition was at least a tiny bit worth it. But still... — read more 

If there is one thing Follett is good at it's cutting payroll. Congratulations to the new student CEO. follett is teaching future leaders how to treat their employees poorly.

This isn't meant to jab at anyone...honestly, just want opinions on the CM3s MLs etc. Has this extra level of management made working in the stores, getting books and things done easier or more complicated?

has anyone ever had to extend their hours of operation as you were working a standard 7/8hr shift? got a phone call mid day and literally had to accept the fact I am stuck inside my store for the next 5 hours rather than the initial 2. Doesn't make... — read more 

So how many of you got help this fall Rush? I didnt.... this place su-ks.

"Can we just have systems that work? Follett OTC "best we can do is another VP"