Just FYI, heard a customer service rep there sent a mass email to upper management accusing two managers of abusing their power - from being disrespectful in meetings to falsely accusing and writing them up to protect themselves. It seems the rep... — read more 

Listen up people, we need to clear up this toxic work environment by documenting and reporting. First start with HR. Then legal. Or just go straight to legal. This is a comment I came across from a thread posted not to long ago. Thank you to the... — read more 

I’ve never felt this way and I’ve been here a while but I’m feeling so defeated here. The environment is cold, uninviting almost morgue like. We no longer have our own “place”. That has been taken away. We’re expected to be okay with all the... — read more 

I noticed the 2026 in-office goal specified 3 full days a week. Did any else catch that? Has there been any clarification on what constitutes a “full” day and how managers will monitor and enforce that policy?

So for those that don't know there will be a lot of upselling for Balance Transfers starting in March. They'll try to bait you, "we are offering 0% Balance Transfers with a fee of 4.99%, will you be willing to take this offer?" lol This is... — read more 

Our goals were rolled down to us from senior leadership. They are not measurable, vague, and for several it is unclear how they are applicable to our job. I would expect clearly defined, measurable goals - not this hot garbage. I feel like it... — read more 

Heard a rumor that remote managers need to move to a hub. Any truth to that?

I met with my leader this week about my goals this year. I presented to them what I felt was a skill I needed to grow in that directly affects my work and meeting business goals. It was also something mentioned in my review as something to focus on... — read more 

My contact center position got eliminated at the end of last year and I’m wondering if any of the other leadership positions were eliminated as well?

Bank needs happy employees to build profit. Why care about producing quality work? They dont care about us. Missed risk? Oh well. Unhappy customers? Oh well. Lost accounts? Oh well. Because guess what? U stripped us of dignity and respect and comp... — read more 

Saw a post.about GKs heartfelt email today. I commented on. Post has been removed, so opening another thread so we can partake of her empathetic email!

Again, it's odd that posts related to the qualifications of executive leadership are deleted immediately. One was based directly upon the bank's own public proxy statement. Leadership can't be so thin skinned that they can't stand own their own... — read more 

I keep showing up and pretending it doesn't bother me, but the gossip and pettiness here is next level. It's so unprofessional that I'm starting to wonder if every corporate job is like this. Makes me want to find something completely different just... — read more 

Leadership keeps stripping away every reason I, or anyone else, would have to stay motivated.

Hello, can someone in this group help me answer to this question please my life depends on it. I am hired as completely remote employee now with these new polices will I be removed from job if I choose not to go into office ?? My manger collected... — read more 

And now this whole merit situation. Makes you wonder why we even bother, really.

Curious as to how these low merit numbers are derived and compare to others? Share your rating, merit, and work model here. Rating meaningful Merit 2.4% Work model remote

I’m a customer (ex-customer starting soon) and an employee. There is no going back after the stunt they just pulled with merit and at the same time they also let go of so many people. All in the same week. How do they look at themselves in the... — read more 

Join me in Glassdoor and voice your truth as we need to make people aware that this bank no longer gives yearly raises (important) and how we are treated like cr-p since GK started ruling this bank. GK, please know your rating is about to shatter to... — read more 

Anyone know of other large banks or financial institutions hiring remote? Asking for a friend...

They want goals but won’t give increases for job done all year. They feel we do not deserve increases so I also don’t feel they deserve any goals since they don’t want to pay. They say use AI to write your unattainable goals so we can put all of... — read more 

Ask co pilot what GK’s target bonus is for this year.

Putting this out here now for those of us who try to survive another year. Expect that merit will continue to be extremely minimal, and the company will move to more of a bonus/LTI system. When they pay larger merit, they have to keep up with those... — read more 

Do you guys think executives know about this site and/or care about anything said?

yepp it’s true. had a meeting about it today that ruined my whole day. they hired these people as remote workers and are now firing them for being remote. how cruel. and they say it’s to promote “collaboration” but nobody in office collaborates on... — read more 

She basically came on saying no questions at the end of this All PCS team call. They are getting eaten alive and are trying to avoid questions now.

It's officially happening, they are firing remote claims and disputes people, anybody who's not close to a hub location. Confirmed with emil from EFDC. What su-ks is that they hired remote people to help during covid, and it's now they're just... — read more 

Professional meeting attender. Calendar always appears full. Spreadsheet-centric, for everything. Meets with entire team 2-3 times weekly, each meeting 1+ hour, overly repetitive and negative tone. Has weekly 1-on-1 with each direct, only... — read more 

I am a grade 14 remote employee and have been working my tail off to move to a 15 in my same role. Can any leaders share if this is even possible now?

Given the mandates to give a % needs improvement, does that mean those people won't get severance? Is that why they are doing it?

Has anyone received anything? It’s suppose to be available this week and no one on our teams have heard anything.

It’s official. After over a decade committed fully to this company I think they have broken my morale irreparably. Between being told in my performance review I went above and beyond and could not have done a single thing better but could not get... — read more 

I had a target on my back and hung in there the whole time. Actually succeeded and exceeded in the complete he-l and misery a few (managers) made my life for years. We are talking years. YEARS. My marriage, family life, and social life were all... — read more 

Hi! I am a remote worker and I was able to log into windows, however I went to connect to our VPN and my connection has been deleted. Am I possibly being laid off, has anyone had this happen

I'm now rooting for a layoff. I've earned a decent package and I'd happily take it and run. How messed up is it that people with years of service would rather be shown the door than stick around? Says everything about where this place is at.

Nice for them to make us wait until the middle of March for LTI and AIP!

Now that the January layoffs have taken place I’m curious to know what the directive or guidance was on those and how managers were asked to select who. Also, what awaits downstream? I think we all know this isn’t over.