#customers

https://247wallst.com/personal-finance/2026/09/21/humana-is-dropping-plans-covering-600000-members-and-hopes-240000-choose-humana-again-the-replacement-is-not-the-same-plan/

Belk’s workplace culture is antiquated and old school, as is the customer base.

The customer base is dying. Literally. Belk’s customers are kicking the bucket and there is nobody to replace them.

Verizon scales back a perk that keeps prices low for customers

Verizon is walking back a commitment it made to customers just last year as it faces a changing competitive landscape.

https://www.thestreet.com/retail/verizon-removes-price-lock-guarantee-from-myplan

Does the company care about its customers?

https://finance.yahoo.com/economy/policy/articles/trump-says-canadas-bombardier-cannot-175122394.html

We are already struggling. Let’s give customers a force majeure event to break contracts. I repeat my forecast of Honeywell aero stock at 120

This is the slowest I have ever seen. No one is at 100% phones, not even close. We will go hours without seeing a single customer. It is very scary how slow we are.

Imagine you’re one of a seller’s customers and you’ve just spent $2 million on Cisco security products. You’ve spent months negotiating discounts, explaining budget pressure, and hearing that the seller has pushed internally to get you “the absolute best deal possible.”

Then LinkedIn serves you a photograph of your AE holding a giant HAWAII boarding pass because they crushed their sales target

Verizon customers throughout the Summit City are delighted and experiencing outages

https://www.wane.com/top-stories/verizon-customers-throughout-the-summit-city-are-experiencing-outages/

Are we winning any new airlines? Seems like it is slow and we are loosing business?

How is it possible to continue with an organization Senior Director staffed with zero revenues going on 2+ years?

Use that budget to support Customers and grow real revenues.

Competiton is real. DEI is not.

Really ? This trade in tool is what our company put out there ? It has outdated promo's. Even if you select the promo you want - it will trade in the device for the lesser value - not bad huh, nice way to rip off customers. And who types this stuff up anyways ? Do they speak english ? Sub par software at best.

More plans now getting price increases.

As for why the prices are going up, AT&T’s support pages read, “This change helps us continue providing reliable network service, quality products, and great customer experiences.”

https://www.cnet.com/tech/mobile/making-sense-of-at-ts-hiked-prices-for-legacy-phone-plans/

Did Broadcom acquire VMware, raise prices for many businesses both large and small, decide it no longer wanted smaller clients and instead focus on large, profitable customers, and lay off employees who may then have been hired by companies like Nutanix?

what is the new rewards program for belk charge cards, it will start in august or september but belk is being tight lipped about it. some are saying it will be less rewards and customers will have a 39% interest rate.

Hey Leadership!!

Check it out… laid off employees typically want nothing to do with the company that laid them off after they leave.

Guess what else? When their families and friends hear about it, they often don't want anything to do with that company either!!

What a concept! I know if I leave. I am taking my many, many lines and going straight to TMO.

Word of mouth is coming back to haunt these id--ts. Investors take note!

Whatever happened to the VLC shadow board? I was energized and excited by the LinkedIn posts and game changing thought leadership. It’s clear that it made a real difference in the company, and I hope Dan and what’s left of his leadership team continue this tradition as we play to win for our customers and communities!

They don't want to hear certain opinions that differ from their own.

They want to silence voices when CDW already does that in exchange for letting us keep our jobs.

Go ahead and copy and paste a long winded nonsense to ratio other coworkers opinions and thoughts. Maybe another poem about across the pond or about the winters in NY. Maybe spam with foreign languages posts.

Great people and culture.

Spew this to customers and see what happens.

YOU ALL SHOULD KNOW CUSTOMERS CAN VISIT & READ EVERYTHING ON THIS SITE AS WELL!!!

The large disconnect between Truist Messaging and the way it treats its employees and clients has to be the greatest hypocrisy of any marketing campaign. Employees are being set up, thrown out, and reputations smeared. Clients are getting over engineered loans and being pushed out aggressively for no reason. This doesn’t seem to fit anything w purpose? Certainly isn’t making better lives and communities. Definitely not unwavering with care!? How can you throw some many lies out there and think the public won’t figure it out? Great job Bill. You get an F for CEO. Failing grade.

I love seeing Cengage crumble through this gossip site and my friends eyes who still suffer there until they get a new gig.

I get calls from professors asking for help lol. I just recommended other publishers.

Down $7.50 so far today. How low can it go???

Based on the news today, it looks like we really hate our customers so I guess the strategy is backwards growth.

I don't know whether my team will be cut in June, October, or sometime in between. We've lost so many customers who chose not to renew their contracts for our products. A lot of that seems tied to the fallout after the CHC attack, but honestly many customers were already unhappy with the level of service as more operations shifted offshore.

For those of you who have already moved on, are there any large healthcare organizations you'd recommend looking into?

Where is the work in Expert Labs in the US? There is no work at all, customers are not signing anything and it looks like everybody is busy (wasting their time) with Bob!

Comments?

T&Cs for me but not for thee?

https://dailyjournal.com/article/392055-judge-certifies-class-action-accusing-ricoh-of-systematic-printer-service-overbilling

I’m hearing that across the US. Many midsized customers will go warehouse in October. What’s the word out there?

great new signage program...deceiving!, not right!...deceiving!...TPD'S signs...LADY WAS IRATE!.....dont worry....we'll keep dealing with mad customers, while u dont have to..smh...2 SALE signs, really?....STOP.....wasn't broken!

The title says it all. It’s great to be an OTEXer and shareholder. Our customers should be pleased.

We are hiring for our return to growth

We need lots of people fod our new customers

Is this double dipping? Fuel supply agreements are made sometimes years ahead while prices are cheap. Not fair to keep adding fuel price hikes to the customer. Customers are not blind to this they just move on to better deals.

Customers are noticing our decline

https://www.dbsmps.com/whats-happening-to-xerox-and-what-it-means-for-your-business/

https://www.investmentnews.com/wirehouses/citi-turns-up-the-heat-on-wealth-bankers-as-it-races-to-close-the-gap-with-rivals/266043

Not layoff related so I apologize for that. But it is getting exceedingly difficult to see a winning strategy with this bold move, Cotton.

https://www.thestreet.com/retail/att-puts-loyalty-at-risk-with-stern-warning-to-customers

You must agree that it is understandable everyone is angry - in the last few months we have seen dedicated and caring people who really wanted to help Humana and its customers succeed. Those who remain are nervous since people were let go just because of a sweeping decision - nothing they could control or would they underperforming employees. HR is not helping - there are open positions and they are not helping hiring managers bring some of these folks into these open positions.

I'm still here and I am here because I was interested in helping seniors - but it is hard when I'm watching us deny them care and making them fight for benefits. It has been extremely difficult watching the people I saw give so much to the organization leave and some slackers who took credit but did nothing are still here!

I know this happens all the time but knowing that does not make it any easier! It is just hard to work in an underperforming organization - at any company going through this, it is toxic until it settles down. It just hasn't been good for years and years!

Please don't tell me to "just quit" - I care about my customers / patients! I care about my coworkers! And, the reality is that it is not just as simple as "just quit" - we all have to have an income to survive. We are allowed to be sad, mad, stressed, concerned, fearful, and hopeful - or any emotion we are feeling - we are allowed to be human!

From where I sit in the company. I see lots of customers leaving and almost zero new ones

With that evidence and the currency headwind with the stronger dollar and the fact we made last quarters numbers with two lucky unexpected last minute deals, I believe we will miss earnings on April 29

Stock then will drop to 15

Instead of providing customers and partners with transparent information about the current situation, Lenovo is optimizing at the expense of its customers. They are actively intervening in the backlog to achieve the highest prices for rare components. I'm not sure how long this will work in the current situation, precisely because other manufacturers are acting differently here.

Changed the logo.
Added yellow.
Remodeled stores.
Spent millions.
Called it “brand transformation.”

Signal: same
Bills: higher
Stores: glowing like a banana.

Quarterly outlook:
Customers asking about coverage.
CMO presenting color palettes.

Any knowledge out there about what is happening with OptumRx? Any rumors about the status of the various pharmacy locations? There were stories at the end of December where they lost a significant amount of pharmacy business with CalPers moving to CVS. There were also other scattered stories about various states moving to other options for Medicaid. All that combined with an enrollment decline in ACA plans would seem like a big problem, but here it seems to be mostly Optum Health that is discussed.

Verizon is now offering a better deal than Xfinity mobile or Spectrum mobile.

https://www.linkedin.com/posts/verizon_frontier-is-joining-verizon-activity-7422324405147598849-GOkc

We now go back to our regularly scheduled programming of hating on Verizon and its leadership

Expect a double digit revenue decline from Q4 2025.
This will no doubt result in layoffs being pushed forward at a faster pace. At some point this company has to look around and realize customers aren’t happy and change directions.

This January is slowest I’ve ever seen Belks. Yes, we are always slow this time of year— but hours with no customers at all is not normal.
Online fulfillment also a trickle of what it usually is.

our customers, maybe not so much.