I think that the company is still able to provide us with better working conditions, higher pay and better benefits, but it seems that they deliberately don't want to do so because they want as many of us as possible to resign. That is my personal... — read more 

When they start banning what we can and can't talk about, you know things are getting out of control.

I'm posting on here out of fear of retaliation from leadership. But you seem to have a lot of input on surveys, so let me ask you this: When was the last time you lost 25% of your monthly income because some insatiable customer CHOSE to rate YOU a... — read more 

REP for many years (almost 10), I made good money up until last 2 years and I am good at my job. However now you threaten us if we talk about a survey that effects our pay? You want us to push some sh—yprotection plan and not talk about lower... — read more 

There’s a legal document currently filed with the state of Maine for discrimination. Certified by a notary we’re L L Bean is. The legal paperwork has been received back as well.. It will all come out anyway Keep erasing history... — read more 

Does anyone know if they are going to offer a severance with any second phase changes ?

Is this the future Verizon? I have never had more customer ask me for a direct contact number for US based customer support and someone who actually works for verizon tech coach ( third party) care (mostly third party) retail stores... — read more 

https://www.zdnet.com/article/an-ex-verizon-employee-explains-why-its-not-worth-helping-customers/?utm_source=facebook&utm_medium=news_tab&utm_content=algorithm

Yes. There have been talks abt it but its coming. The main thing here is to push the “Other” employees who are getting old but still perform level best at it still bit at the same time promote or either make it seem like its an “Aged” based... — read more 

The union will not fix these problems. Finding a better job will. I work at Verizon Wireless as a Tech Support agent and having been doing this job for 9 years now. Each and every year this job just keeps getting worse and worse. We had 3 day... — read more 

Look at how many class action law suits Verizon is going through, it’s clear now more than ever. The union would 100% protect us better than this corporation that is pushing its employees out of the door. Upper management has a super elitist... — read more 

Stop threating to write us up based on "contribution report". I will sue the s–tout of Verizon for retaliation.... Bring it. I will not slam VZP and devert loyal customers to the app because "we don't want it to effect our numbers"

I’ve been told individual commission is coming back to retail in June. This is confirmed as well.

Corporate manager jobs are all that matter to these elitist. The people that sell and the customers that purchase just keep getting in the way. Mu hu ha ha - we can get rid of both by messing with retail headcount! Then we can take our important... — read more 

Why were they moved to a different channel? Seems like they’re in a bad spot. Most of the reps relied on retail and now that retail has no real incentive these smb folks are getting exposed.

If they make us move to 32 hours and start making us work 5 days I would jump on that union band wagon in a heart beat and pay that $10 a week to keep me at 4 days a week. No way am I going to drive 40 minutes a day and back for 6 1/2 hours. Plus... — read more 

Beep beep here comes the short bus... Wonder what fire crotch and miss management have up their selves now. Most likely more virtue signaling about things they are very very far from in life. The fact that they even feel the need to do it is just a... — read more 

The CWA seems like they're useless. What about the RWDSU? I know I'm going to do some research. The RWDSU even talks about unfair commission changes to pay workers less. Sound familiar? We have more options other than the CWA.

The freaking a frame you stuck in the back. Please Wait Here. Pretty sure I got covid with all the people putting their mask on walking up to the door putting it on inside or with out one stepping insides. Wish I was joking.

They want to see profit even though our pay has been cut significantly. Which really goes to show how little they know. We are not going to try to sell anymore with this comp. Less pay same results (...) After my pay was significantly cut, I also... — read more 

They don't have enough people to run the stores. I saw a new store flow model that has 2, 3 and 4 reps working with days closed and fluctuating store hours based on who shows up!! So laughable!!!!!!!!!!!!!! Need to write a book about this... — read more 

So part time sounds very interesting but after speaking with a few people it sounds like they can still schedule you 5 days a week and keep you under 32 hours... sounds like a great option for me if it’s guaranteed 4 days a week 9 hour shifts like... — read more 

Do you want to know the biggest priority in every store? Do you want to know the item the the success of the company hinges on? It's called VZP Home. All this focus on VZP Home. This $25 product that makes the tiniest fraction of profit... — read more 

The most important one being that our pay is not nearly as competitive as they'd like us to think. I've received a few offers and all but one were 20 to 30 percent higher than what I make right now. I'm still reluctant to accept any of them because... — read more 

Looks like the company is "fixing the books" on glassdoor. Looks like we need more real options posted there.

Are we going to be laid off to or just fire with this bs metrics and expectations!!!

It doesn’t take a rocket science to prove that, since all the posts which make “Perfect” sense, all disliked Immediately after they’re posted & the ones that go against the same post disagreeing with it, get lots of likes. Do u know who does stuff... — read more 

Verizon’s current CEO & his jokers along with KB gotta go!!

No one should get yelled at if they need a 10 minute break because some dude was trying to jerk it at the sound of my voice

There are about 60 gm/sm positions that are currently open it make no sense to backfill than get rid of within the 6–12 months that is a waste of money but we love spending money on useless c––p aol, yahoo, go90, and that stupid watch to name a few. ... — read more 

They’re doing a trial run in Arizona having Sm’s sell all day once a week. SMH....

Since all the headquarter is on her down voting everything... tell me what would happen if the retail channels went on strike?? What would happen if all of the sales channels went on strike?? Since none of you guys want to listen to the concerns... — read more 

Because the elevator doesn’t go to the top :)

I can confirm that i have been told by my leadership to negativity rate post here and also post positive items on this board and others. I work in a communication office in NJ. My co-work has been tasked to have post removed also mostly one that... — read more 

It's become really unbearable for me, I don’t remember when I was overloaded this much. I prefer working hard than not having any work, but this is still too much, and I am afraid that the pace will become more and more strenuous.

I made an effort to leave Verizon a year ago because I really couldn’t stand mismanagement anymore. I guess that in the meantime the situation has become even worse, because more and more former colleagues are coming to the new company. I’m glad to... — read more 

The plan is to close as many stores as they can. All the issues you’re having with staffing and GMs covering more stores are a byproduct of this plan. I think it’s past the time of complaining. Anyone working retail at this point should accept that... — read more 

They shut down the stores for months, to readjust our pay. They kept it appointment only. Now, they want to open the floodgates and have us work like dogs. We managed appointments, we got growth. The last thing we need right now is our stores going... — read more 

Not sure how many here are actual stock holders but I am and I voted on the board. They are setting up escape plans and exit strats at the top.