#offshoring

Bone crushing blow. Mutual of America is laying off over 200 employees over the next 15 months and shipping the jobs to India. A fleecing of America. An American company selling out. A giant suc-king sound. Morale is rock bottom. Mental Health counselors are on high alert. People are crushed. Devastated. Company can't find ways to raise revenue. Has to resort to cuts only. Accenture benefits. Mutual is now double paying: FIS ($8M) + Accenture ($~18M). Just think, the old system only only costs $8M per year. Now, they pay tripplethat

How close are they to the dream of everyone below certain levels being replaced by AI or completely replaced via labor arbitrage?

A rough % is enough.

A certain guy who used to work for you guys ("RR") from what we understand brought about this firing of competent people (especially in Tech) and offshoring to Accenture. That is currently now happening at his next stop - T Rowe Price in Baltimore. A competent IT shop is being dismantled - Laid off, but to get severance you have to agree to train the people replacing you who have little if any experience, initiative, etc. Can anyone let us know how that went for you guys? Do you know if our guy "RR" left on his own or was forced out after this turned out to be a disaster? Thank you. Training is not going well, yet the keys are expected to be handed over soon.

Feels like Centene has been trying to outsource a lot of work lately. Does anyone know if that actively happening?

15yrs experienced software developer from cognizant (offshore) who is working for Nike for last few years doesn't know what is github or doesn't know the meaning of commit / repository. I mean literally some resources don't know anything and i am not sure how many companies they are working at same time. They celebrate when they hear people who make them work get laid off. ITC leaders trying to build their own empire and they don't want to hire people who are talented and have worked for same company. RIP Nike Technology!

The June 15th rollout of RTO has occurred. Check your workday profile.
Looks like this batch (so far) included about 400 people out of the 4500+ in PA that work remotely still.
But don't worry, you will soon be replaced by the remote offshore employees.

Looking at the 146 jobs open today, only 18% are US based and 5 of those US based jobs are mariners and a pilot. We all know the reality, but seeing the actual numbers is pretty sad for a company that once prided itself on its US legacy/heritage.

I am so glad to be done with Optum. It had it's kind people.... but then it had the people I had to deal with.

Vile humans that don't exist any place else. Ones I'm glad I never worked in person with.

Anyway, since I LOVE to stir the pot. I thought I'd just come around share newer EEOC guidance with you all. I see lots of people concerned about layoffs and offshoring.

Did you know... it's now easier to hold your employer accountable for nation of origin discrimination? That includes American workers.

Y'all should get together in do something about it. (In my Rick James voice)

Does anyone have insight into the process or timeline of laying off an entire department of individual contributors and moving the positions offshore?

Does Optum ever hire temporary US contractors to replace us first and then eventually move to offshoring?

It's already feeding on its own exhaust, and it's way too expensive. Hallucinations are the feature, not a bug. It's an excuse - to offshore, to cut headcount permanently (and dump the extra work on whoever's left), and to save face for leaders who are too embarrassed to admit they bought into the most obvious hype in history.

Left two years ago, just came back on this board to see if things have improved, and it's clear it's all exactly the same. They're still offshoring everything, thinning out US teams, and piling more jobs onto fewer people. My advice is to leave if you can. The grass truly is greener.

Employees report ongoing layoffs, aggressive cost-cutting measures, and a continued expansion of operations in India. Cybersecurity and operational teams have been among those affected, raising concerns about the future of U.S.-based roles.

According to discussions among employees, more work is being transferred overseas as the company focuses on reducing costs and consolidating operations. Many are questioning the long-term impact on workforce stability, service quality, and institutional knowledge.

The lack of transparency surrounding these changes has become a growing concern for employees across the organization.

I am from India, but went through the University -> H-1B -> Citizenship route a while ago in Tech space. At that time, there was no fraud or offshoring, and very few select people got an H1B. I really appreciated the opportunity provided to me.

Now I am seeing all these young kids from the US are being short-changed with offshoring. Any US layoff or attrition is being filled offshore. That mandate is coming way, way above. If you don't provide opportunities for young kids, what will happen to the next generation? This is 100% wrong. I want to take someone fresh out of school and mentor them with what I've learned - but all goes offshore. Almost like seeing Manufacturing going offshore in the 80's and 90s.

I am not sure why nothing is being done... I feel like people here are more subservient and submissive than in other countries. (sorry)

https://www.phonearena.com/news/t-mobile-india-global-capability-center_id180876

There's no winning.

A thread for: pros, cons and personal experiences relating to Outsourcing/Offshoring.

Just a general thread for Optum Global Capability Center Chennai. What do we know, where are we going, how will things play out, the impact on the rest of the work force.

Heard today that Schwab is going to discontinue hiring in the US and all backfills and future roles will go to GCC. Has anyone else heard this?

Is it true that we might have more layoffs this year or next? I heard that automatic robots are coming to the distribution centers and more jobs going to South America and India are still going down. A high hat in ops. heard it from one of the bosses in securety when he helped him with a violent person problem in his market and then told my boss. He said he told him he is asking for a bigger team . Is that for real or did my boss not understand it right? My boss is always right on what he hears. I’m stressing. Are any of you hearing the same?

How much is Carelon/Elevance paying these offshore employees to positively comment on their carelon expeirence on their last day? It’s non stop and it makes me want to gag.

It’s all US managers with increasingly international teams. We have no “bench” if anyone in the US leaves, which is vital since those of us in the US are doing more complex work and in other countries it’s more backoffice tasks.

Theres no longterm strategy. We’re all in on the short term profits boosts. It’s gonna bite us longterm, but the executives making those decisions will cash out and be long gone by then.

this goes out to the US or other high-cost geos - is anyone else hearing about a new team that was secretly created and "want to learn" about your project/product?

i've heard from 2 different groups that this has happened outside of my coterie.

the company is moving EVERYTHING to India

I'm kind of sick of my department, it's a constant rush to new ridiculous deadlines every day all with the threat of being offshored, it's exhausting

In *** Bratislava. This company is a joke and hates the American people.

"This position is hybrid, and you may be expected to go into Bratislava office 2+ days per week."

Reopening of Manila office announced. MO, custody amongst other functions to be offshoring to that location.

Why hire "expensive" experts from the west when an Indian or Bangladeshi will do the same job for 90% less. Quality of work isn't a variable in this discussion.

USB employs approximately 70,000 across the U.S. and globally. Where can I find statistics on the number of U.S. employees vs. offshore?

General Motors initiated a new round of layoffs. The cuts affected 500 to 600 salaried IT employees. These layoffs primarily occurred in Michigan and Texas. GM stated this is part of transforming its IT organization. The company faces criticism for simultaneously recruiting foreign workers.

https://www.aol.com/lifestyle/gm-letting-workers-while-hiring-180036743.html

There’s been a lot of talk recently about the offshore GCC in India. Anyone know any business lines potentially being impacted?

https://www.xe.com/currencycharts/?from=USD&to=INR&view=5Y

The higher that goes on the chart on the right?

The cheaper indian labor is for a US corporation.

India in particular is experiencing currency collapse and this does NOT work in your favor.

Its over 30% cheaper to pay someone in india than it was 5 years ago. This means that you either need to be 30% more productive or bring in 30% more in revenue, else the bank is losing out on the labor triage (they are taking a loss by keeping you).

You can NEVER outrun currency devaluation - the differentials are just too great, the opportunity for cost savings are MASSIVE, and the executives are incentivized to make stock go up by ANY means.

Charlie chose specifically to be paid if the stock goes up.

"Show me the incentive, I will show you the outcome" -- C. Munger

If getting rid of 80000 employees means his options vest in the money? Its a no brainer what he will choose to do.

And there are zero US labor laws to stop him.

It also means that your career is dead at this bank - stop working so hard, stop worrying, re-skill into something that cannot so easily be off-shored and just wait for your severance package.

We’re making a big bet on India and staffing down all over the world. But has anyone thought about what happens when our internationally unpopular president gets pi---d off at India and we no longer want to be each other’s friends? Seems like the company would be pretty sc--wed!

A lot of interest in offshoring and visa fraud. Would be great to get a YouTuber to do an expose on what Exxon is doing. They could visit some hotels near to campus in the morning and see the huge number of Indians in business trips to Houston and then also all the ones driving into campus who are expats to the US.

It seems to be happening all over again. Usa in favor of other regions or ai

Good bye Mahmoud to Optum Insight under Candyman100x

Incoming Hari who worked for WiPro and Cognizant as your SVP

Get ready ready!

Cheaper workers, offshoring, AI - whatever works. If they could charge us for the privilege of working here, they would.

Noticed recently there are 599 new OGA (offshore) employees, and their U.S. manager was part of the 04/30 layoff.

Anyone out there with more info on what’s to come? Timeline, which departments, etc.

They’re slow‑rolling the dismantling of the WIM examination team. The head was pushed out about four weeks ago, and I’m hearing another ten people were cut yesterday. With 70% of the work already shifted to India, the writing’s on the wall. The rumor now is that by the end of Q3, St. Louis will be the only U.S. location left standing.

Onshore collapses, offshoring expands. We get the scraps while leadership counts the profits.