Intrigued to see what the verbatim on your stores pulse surveys consisted of. Ours were ALL around the changes to the comp plan, systems working inconsistently and contribution standards and the inconsistencies behind them. How does one complete a... — read more 

I guess it would make sense for them to give most employees a temporary hourly increase and then review the economy every 6 months or so. I don’t agree that the economy will get better and prices will go down. So let them try it out because what will... — read more 

Now they are raising the prices on legacy grandfathered plans. L o L. Just like the $20 min base pay, everything they say is full of po-p. They will say one thing, mean something different and then change what they say the next day. Guess it doesn't... — read more 

What an amazingly well thought out plan. Taking away the ability to use these unless you have use ALL your pto is a great move for employee moral. Thanks Verizon!

You guys know what happened to Blockbuster right? Who knows the CEO that brought down Ericcson? Ok, I gave you enough clues... Good Luck! ps how is your billing system? how short staff is your store? how high and ridiculous is your quota?... — read more 

What’s happening here? No new positions? I’ve heard existing ones were canceled?

The retail merchandising team is d-mb. The next generation case wall cabinets are a multi-million dollar mistake! Every store for the next 10 years will have impossible to organize random cases floating in those monstrosity cabinets. Once again... — read more 

Customer wanting to add 3 new lines to existing business account since we opened the store. I’ve encounter every error known to man. After 50 minutes I had to look the customer dead in the face and say “sorry I can’t sell you these phones because... — read more 

Sounds off. How you all feel about y’all new Accts?!

So after 2 months of trying to find out my individual targets are for my $200 "kicker", I still have no answer. Who in leadership can really think this is ok!!! Am I supposed to just be happy when I get my "kicker" or would you actually like me to do... — read more 

Any other retail reps get harassed on the daily to do their “ALLEGO” assignment? 😂 I’m just here to sell phones , sorry sir I will not be doing homework for this sh*tty job. You want me to do cold calls and homework assignments ALL while paying me... — read more 

After 15 years at Verizon I left for T-Mobile. I received a 20k salary increase, $10k target comp increase and an additional 10k a year for their version of stock together. The systems and reporting are not as good as Verizon but they make up for it... — read more 

not sure why this is being censored. He ded. https://www.nj.com/ocean/2022/05/man-stabbed-to-death-by-door-to-door-salesman-during-fight-authorities-say.html

Why are we closing an hour later on holidays now? They pay more in operations and employee pay than what will be made by sales. Some of these summer holidays we shouldn’t even be open.

Layoffs will be coming as doors transform to dealer doors. The first round was last year and they did them the first quarter. The second round will come sometime this year. It’s a surprise maybe 3rd quarter I’d assume. Verizon is bleeding and... — read more 

I miss Ds call and my mp is out. Wtf did I miss?

This place is a joke at the moment up leadership is trying to do things from years ago that do not work. Stores are falling apart from leadership that is not present and out of touch. They think all of these changes are doing anything only making... — read more 

These shoelace bags were literally designed to prevent anything from going inside them. You had one job. Fail. I’m guessing new bags will be introduced 2025. You talked we listened.😂🤣😂

Verizon failed us. Leadership failed us. Verizon is failing its customers and stock holders everyday. Verizon rushed 5G home and its being returned left and right (Fail). 5G phones are slower than 4G and we are back to buffering or pauses in... — read more 

Offering almost the same pay to newly hired employees compared to long-term employees is a humiliation for all those who have given their best to this company over the years. What will Verizon achieve with this, apart from the loss of experienced... — read more 

can SMs, or GMs for that matter, go union ? and can R2B? what is the limitations on that, is it a pay band or salary thing?

Is this the new normal within our company. It seems like every department is slowly becoming Third Party. IT, Every r department in customer support, maintenance, network…. Anyone figured out how to get answers you need from actual corporate verizon... — read more 

You heard it hear first folks the. People our sick and tired of being used as punching bags, and have to take the blame and make up for the short comings in other parts. Calls that do not do anything. Chasing ridiculous metrics. Also running multi... — read more 

New charge coming of $1.35 per voice line. I hope that customer service is ready to handle these escalations. It's not customers fault that Verizon leadership doesn't know how to run the business. Be ready for port outs people. My team is just... — read more 

Tami out.

Remember a time when we loved this company and drank the Kool aid because it was delicious and tasteful and refreshing. Who else is drinking oiss these days?

https://www.thestand.org/2022/05/051222-news/

Most new and existing OOC lines will be charged a $2.20 economic surcharge starting next month. What do you think they’re going to do with all that extra cash?

i switched to telesales and they took my raise away, im a long time employee and a high performer, this company doesnt give a 💩 about employees or the hard work they do they just dont give a f**k

How is it that someone who works at a store that does half the volume as mine and helps half the amount of customers that I do end up having a better contribution report then me.? Forgot about the quality of the sale ...I’m talking raw numbers of... — read more 

Heard stores recently changed their team commission structure again. Can someone please tell me how this works? Is it basically hourly or you get hourly plus a team commission check? If you still get team commission, what is the goal ? Thank you in... — read more 

Please send some union reps to central and northern Connecticut please. Even though i know the union won’t help us at least we can make a louder voice.

So I really want to thank the Vteamers for the dividends. I made almost $5000 this quarter. I also appreciate the person who corrected my bad spelling on a post I made. Once a person posts here it can’t be fixed so thanks for the criticism. ... — read more 

Hiring people and training them costs. So I think hiring new people who leave after a very short time because of the toxic atmosphere, while in the meantime doing nothing to fix that atmosphere is pointless. In my opinion, it's just a waste of... — read more 

However, the question is whether anyone will try harder to achieve them? It seems to me that the only thing they will achieve by setting their goals higher is to demoralize and encourage us even more to leave this joke of a company.

Do the math, and figure out what Verizon pays us per item in actual real money. For example how much per new line, upgrade, etc. I'll let you do the math and figure it out. But when you do your jaw will hit the floor.

We were made aware last week that there is going to be 1,000 positions open for work from home. Most people in my store are wanting the job to get away. Few don’t want it. The few that don’t want it are being talked to everyday and asked why not... — read more 

So tomorrow is the big day thanks again Vteamers for your efforts and allowing Verizon shareholders a amazing dividend of.64 a share payable tomorrow !!!! Sine Hans has done such a great job the stock price is soaring now isn’t it? Anyway for... — read more 

Wow!!! Can they really fu-k retail employees anymore?

Not that anyone believed we would actually make more but making 20% less is a slap in the face. Come on Verizon you are going to force reps into making the d-mb decision of forming a union.