Customer wanting to add 3 new lines to existing business account since we opened the store. I’ve encounter every error known to man. After 50 minutes I had to look the customer dead in the face and say “sorry I can’t sell you these phones because system issues”
Then as much as I hate passing things off to telesales , that’s what I had to do. 5 minutes later the customer comes back and says telesales is closed and it’s not allowing me to order new phones.
All I could do is apologize and jump to the next person in our already slammed queue.