#support

I will start

Upstream: Worst to be part of big BU. Lot of work and no reward
Best: Small BU, same distribution and generally worse people. Even better Uncon support groups. Do nothing but critic others work - easy for any Exxon people

GP - Avoid Dev Planning. Go for any Cat 4 or lower projects.

PNC Bank's acquisition of FirstBank led to widespread customer issues. Former FirstBank customers reported long lines at branches and long phone wait times. Some customers experienced strange problems, including access to other people's bank accounts. One customer found her debit card registered to an old, incorrect address. PNC Bank is investigating these matters and deploying additional customer support resources.

Denver, Colorado

https://www.9news.com/article/money/consumer/steve-on-your-side/former-firstbank-customers-issues-long-waits-pnc-transition/73-59c03a40-a873-46a0-b58b-7ab5e784f42f

Goofball from our team was surplussed early in 2025. He's been calling daily this past week asking us if we can reach out to specific support teams for trouble he keeps having with his services.

If you think you may be surplussed

DISCONTINUE ALL OF YOUR AT&T PRODUCTS!!

Who gives money to the company that fired them?

As I prepare for a vacation trip to Europe I contacted Vz Call Center. I must say the Rep was outstanding.

Being a longtime employee and Fios/Vz Mobile customer....historically was confusing and put so much on the Customer to manage.

I point this out for two reasons...first.... the focus and execution was flawless and secondly.... rhe Service Rep was awesome and hwrbrole needs to be supported and expandes and removebrhe Director/Sr Director headcount and live up to the hype of Customer experience

Thoughts and prayers to the 8 in sales who will be laid off next week

Best of luck !

Good luck everybody.

Sony is laying off potentially hundreds of developers at Bungie as part of its latest round of cuts following the end of support for Destiny 2, but it will continue investing in Marathon despite the extraction sho-ter’s ongoing struggles to expand its audience despite rave reviews. That was the message from PlayStation Studios chief Hermen Hulst in a new letter about the cuts. The Sony exec called Marathon an “important” part of the company’s gaming portfolio and promised ongoing support, at least for now.

https://kotaku.com/sony-calls-marathon-an-important-part-of-our-portfolio-as-it-promises-continued-support-despite-layoffs-2000710523

I read this forum and it seems like everyone hates this place. But I don't. I'm not thrilled with the uncertainty, but I genuinely enjoy the work. I hope I can keep doing it. Is there anyone else out there who feels the same?

I still keep in touch with former co workers in addition to keeping up with postings on this site. I am so glad to no longer be in the firestorm that is being a VZ employee. This was a once great company and I am very grateful for all the skills I acquired during my tenure. That has allowed me to become very successful, but this AI takeover is very real and it seems to be impacting a few key industries the hardest, telecom being one of those. Regardless if you decide to hold off for severance, weather the storm, or depart on your own terms just remember, YOU GOT THIS!

Looking for words of encouragement to share that don't sound like bumper stickers. There is lots of support here, use it.

We need better access for elderly and crippled customers

Last payday 7/1. Goodluck to everyone..

As surplus notices come out today, post your name and organization in this thread. If you know of anyone affected, help sign them up so a support system can be established. Best of luck to everyone!

I got the email, but the phone lines are extremely busy. I was hung up on after over an hour of waiting. What a mess.

I feel like crying. I really wanted this option. Fu-k my life.

Is anyone having trouble getting in to their account to see the VSP offer? It’s not sending the verification code to my email no matter how many times I resend.

A large crowd gathered in Boulder. They protested recent layoffs at NOAA and NWS. FOX31's Gabrielle Franklin spoke with protestors. Attendees discussed the impact of the job cuts. The demonstration highlighted support for the agencies.

Boulder, Colorado

https://mshale.com/de8b16e5/8600dcbbNXChP9wyNP4

Good luck guys

Thanks to this board, I no longer need a therapist — just my keyboard, complaint, and forty other disgruntlement employees shouting ‘SAME’ back. It’s good to know I’m not alone in this journey. Stay blessed:) Have a good weekend ya’ll

Hi - I was laid off in a previous round of cuts and landed another job after 6-8 months during which I took some time to sit, process, and be present with my family. I'm willing to connect with anyone affected in this latest round to see if I can help in any way. Please post here, and, if there's sufficient interest, I will work to find a way to get in touch.

So sorry for everyone. I hope you find better jobs at better companies soon.

Factor will close its meal-prep plant in Burr Ridge. The company is consolidating production to other locations. Its lease at the 340 Shore Drive facility will not be renewed. Layoffs are expected to begin on July 25 for 254 employees. Factor is offering support, including financial help and transfer opportunities.

Burr Ridge, IL

https://patch.com/illinois/burrridge/burr-ridge-plant-closing-summer

Or is that just me?

Not good times to look for another job. I sincerely hope you all get lucky and land better jobs soon.

I need to relocate my family of 4 to hub in 2 months. My spouse has lost her job recently and going through tough time emotionally. Anxiety is taking a very big toll on us and I don’t even know where to start with the move. So much to do to in terms of paperwork and I feel like heading to a psych wardl. I need more time to move but HR won’t agree.
Can anyone share their moving experience?

I joined this company as a young blood years ago. Worked hard, built successful products aimed to grow and still doing the best I can. However I got busy with life, siloed to a Specific area where I am unable to land another job even after 3 years of search.

Now in my mid life, I am facing relocation to Dallas, which my mind is constantly rejecting. The move would be a very big change for our family with some positives and negatives of spousal job loss and transition for children. I am not sure if anybody faced this scenario but if you did, how did you convince yourself to move and restart life? I am feeling lost with no home settlement and don’t know what to do except to comply.

Asante is implementing a workforce reduction affecting approximately 250 employees. The initial round of layoffs is taking place this week. Rogue Workforce Partnership is organizing support services for these impacted workers. They are hosting Rapid Response sessions and a job fair in Medford, Oregon. These events will connect workers with resources for unemployment, health coverage, and career training.

Medford, Oregon

https://www.kdrv.com/news/local/rogue-workforce-partnership-supporting-affected-asante-workers-after-layoffs/article_0774695c-8d86-4380-97ea-cfb4ed1fc985.html

The very best of luck. I say luck because there isn't a science to our RIFs. By all accounts there'll be a lot of people hurt tomorrow. Stay strong you WILL emerge better.
For those wishing for it, I hope you get RIF'd and collect that severance.

58 and Laid off for the first time in. my life. I spent most of my adult life in the military so this is a new experience for me

We all hoped we'd be safe until next week. I guess we never really are.

Your union “leadership” are not helping your cause. But they will be quick to want your support when contract time comes.

Get involved at your locals and change your outcomes. Prems/wire techs outnumber the other technician groups.

Fayette County Public Schools announced major staffing cuts this week. This action terminated 120 district-level support personnel. The cuts address financial reporting errors and budget issues. Eliminated roles included 49 hourly and 71 salaried positions. The district is assisting affected employees with job placement.

https://www.wuky.org/wuky-news/2026-05-20/support-staff-hit-with-sweeping-layoffs-as-fayette-county-school-system-reins-in-spending

For all meta users who need support! Know all your CS tickets are being routes to AI. We are not looking at them only tagging them.

Writing was on the wall.
Was waiting for the failures to stack as I remember being on the VAR side and not even being able to communicate with anyone at Atlassian unless I provided them with what seemed like a Wikipedia full of details to just receive a call back (I'm not d-mb...they want all the info to take lead and minimize leverage for the VAR contact)
Well...in a fast moving environment like tech/software/security...there are alternatives/competitors who make it easier to partner and deal with.
I could only imagine what support is like for customers once they are trapped.
The 800 # and those 3 layers deep...horrendous (I got better outcomes calling fast food places with questions).

I was laid off in 2024 after 18 years at Cisco. It was a weird time leaving because people just stopped talking to me. It was as if I was gone in a snap. People I thought I knew and worked with everyday, people I considered a friend went radio silent. I remember who they are.

I myself had survived many rounds and I’m 1000% sure I failed in reaching out to those hit to connect before they left. When I was let go, I knew what it felt like.

So all of you who survived this one and the next one, you have an opportunity. Reach out to those you worked with who’ve been hit. Write a message, make a call, or set up a webex do what’s best. You have no idea how much that means to the person impacted. They will remember you.

Next time it could be you. When you’re on the outside, you’ll need to network to find your next job. People will remember how you made them feel. They will answer your call.

We’re all doing our best. Remember those who go before you.

PNC Financial Services announced nearly 1,000 job eliminations. These cuts are linked to its acquisition of FirstBank. Colorado credit unions criticized the layoffs. They launched a virtual job resource center for affected employees. The GoWest Credit Union Association coordinates this support effort.

Denver, Colorado

https://www.cutoday.info/Fresh-Today/Colorado-Credit-Unions-Launch-Hiring-Effort-After-PNC-Layoffs-Hit-FirstBank-Employees

Sometimes things aren’t the same when your bestie leaves. It is in-fact confusing to be a girl. let’s have some compassion and hold space for leadership during these unprecedented times

Twenty-one non-teaching positions remain on the Berkeley Unified layoff list. This figure represents a sharp decline from 351 initial notices. Nine after-school program coordinators are among those still facing cuts. The district is working to close a nearly $8 million budget deficit. Only support staff are affected, as teacher layoffs were avoided by other means.

Berkeley, California

https://www.berkeleyside.org/2026/05/12/berkeley-unified-budget-layoffs-after-school-coordinators

horrible culture for sales and supporting groups