#outage

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Fiber Cut by construction crew leads to ground stop and delays at several major airports

A Federal Aviation Administration equipment outage is causing significant flight delays at five major Northeast airports after construction contractors dug up and cut a Verizon cable, the company said in a statement to CNN.

The impacted airports are Newark Liberty International, Teterboro, Philadelphia International, LaGuardia and John F. Kennedy International.

The Verizon statement said, specifying the telecommunications company was not responsible for the damage.

The outage comes as hundreds of diplomats and world leaders are meeting at the United Nations New York headquarters for the General Assembly beginning Tuesday.


AT&T Internet down in all of Texas - Nice Job Guys

Texas appears to be the hardest-hit state, with a significant number of reports coming from the Dallas area, including Frisco and Grand Prairie. Some users also reported disruptions to AT&T's cellular internet services.

https://www.hindustantimes.com/world-news/us-news/att-internet-outage-update-hundreds-report-fiber-and-broadband-services-down-texas-louisiana-affected-101788804996998.html


Telstra layoffs resulted in major outage because their only 2 timing experts were sent home to rest after working at night

https://www.smh.com.au/technology/telstra-s-only-two-timing-experts-had-been-sent-home-to-rest-before-network-fell-over-20260902-p60tmw.html

The only two Telstra engineers with deep expertise in the system that failed in July were on a mandatory break when the national mobile outage they had unwittingly triggered took hold, an external investigation has found.

The outage cut hundreds of people off from Triple Zero, halted trains in Victoria and NSW, and brought down eftpos systems across the country. It has triggered a Senate inquiry and an investigation by the communications regulator that could result in Telstra being fined up to $30 million.

The pair had replaced a faulty power supply in a timing chassis in Melbourne in the early hours of July 8. When it came back online at 2.50am, a GPS card inside reset and began telling the mobile network the date was 2006. The card was missing a firmware update for a predictable fault the supplier had already flagged in bulletins, confirming this masthead’s (the Age), July reporting.

The report by Technology Audit Partners found alarms on the timing servers were checked only during business hours by a small number of staff and did not appear in the monitoring tools used by round-the-clock support teams. When errors began to occur, nobody on duty could find records of the servers, the work done that night or the people to call.

Chief executive Vicki Brady said the company accepted every finding.
....
Brady also revealed Telstra had missed eight failed Triple Zero calls during the outage and never carried out the welfare checks required to find out whether the people who made them were safe. She blamed a manual processing fault and a monitoring fault.
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“It shouldn’t have happened. We should have picked those eight up,” Brady said. “We know how important Triple Zero is.”
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The telecommunications company also revised the start of the outage to 2.50am on July 8, almost 50 minutes earlier than it had said. The previous time reflected when a maintenance ticket was closed rather than when the fault began.

Brady said the failure was “not due to infrastructure failing” but to an undocumented design change made in October last year and a software update that was never applied to a GPS card.
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“It’s not about not enough resources. It’s not about not enough money,” she said. “It’s about the prioritisation.”
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The Australian Communications Consumer Action Network said the report showed a governance failure rather than a technical fault beyond Telstra’s control, and renewed its call for enforceable reliability standards.

“We rely on telcos to ensure that their networks are managed with the seriousness commensurate with public safety,” chief executive Carol Bennett said. “This report shows that didn’t happen. Not because the problem was unforeseeable – in fact it was very much foreseen – but Telstra didn’t treat it as a priority until it caused a national outage.”
....
More than 30,000 customers have contacted Telstra for compensation, and it has paid just under $1 million in credits, an average of about $15 for consumers. Brady urged anyone still out of pocket to come forward.

“Modern networks are complex but complexity is not an excuse,” she said.


Wow -- I received notification that the AT&T Guarantee is working!

AT&T sent me an email that I will be receiving a $0.33 credit for multi-hour internet outage earlier this week. AT&T, in the kindness of their heart, rounded up to make sure I was fully compensated for the outage. And to make it even better, I only have to wait a couple of billing cycles for me to receive it! What a great program!


Non Stop Computer Outages

I have intimate knowledge into Capone's technical infrastructure and it's completely disastrous, period. The merging of infrastructure will take another 8 years. During that time and even in the last 6 months there has been many internal and consumer facing outages. The more outages the better. LOL.


Verizon outage caused by vandalism

"Verizon customers across Southern California faced widespread service outages Sunday after vandals targeted and cut multiple fiber lines, leaving residents and emergency networks disconnected across the region."

https://nypost.com/2026/08/09/us-news/criminal-cause-of-mass-verizon-outage-across-socal-revealed/


MORE VZ outage issues TODAY - Aug 10, 2026

https://downdetector.com/status/verizon/

See the rise in the graph starting about 5:30 AM and rising to steady state about 1:30 PM. Not as large as yesterday (approaching 800 reports, so we know it is much larger than that). From the comments at the bottom of the page the areas affected appear to be in CA and CO.

Hmmm. I wonder if this could have been predicted.......


VZ outage - Aug 8, 2026 - I wonder what could be the root cause :)

https://www.foxbusiness.com/fox-news-tech/verizon-suffers-outage-some-parts-us-thousands-reports

https://www.cnbc.com/2026/08/08/verizon-mobile-outage-downdetector.html

https://thepcenthusiast.com/verizon-outage-disrupts-voice-calls-across-the-us-service-now-restored/


Yet Another Massive Optum Tech Outage

Entire enterprise IT stack for Optum tech down from 10PM to 4AM 100% outage across all cloud providers and regions. Not the first time this has happened. Not the second, or third either. The only way teams got out of it was by completely disabling CloudFlare.

We were forced to shift to this cloudflare architecture in 2025 and it has caused more p1s and enterprise impact by itself in this short time than I have seen in my entire career.

RCA? Pssh. We already gave them the cash. They dont care! Theyre claiming the entirety of Optum got flagged by a DDoS rule. Oops!

Leaders like PW who think moving off of the mainframe and full speed to the cloud will solve IT problems are in for a rude awakening.


Can we invest to actually fixing our "core" product? We need a anti-fragility mindset

Can we talk about our failure modes?

Our core product has exactly two states: working, or completely down. There is no middle. No degraded mode, no read-only fallback, no "feature X is unavailable but the rest still works." When something breaks, it doesn't inconvenience customers, it stops their business entirely.

That is a design choice, not an inevitability. And I think we keep making it because the honest answer to "why is it built this way" is "because it's always been built this way."

Every dependency we have is currently a single point of total failure. A hiccup in one subsystem takes down the whole thing. We treat that as an ops problem to be monitored and paged on, when it's actually an architecture problem we've decided not to solve.

Graceful degradation costs something upfront. You have to define what "partial" means for each subsystem, build the fallback paths, decide what's safe to shed under load, and actually test the failure modes. That's real work. But the alternative is what we have now: every incident is a worst-case incident.

I'm not asking for a ground-up rewrite. I'm asking us to tier our failures. Which ones should be invisible to customers, which should be a minor inconvenience, and which are genuinely catastrophic? I'd bet most of what currently triggers a full outage belongs in the "inconvenient" bucket and could be isolated without rebuilding everything.

We accept this as normal. We shouldn't....


AI is not helping Venezuela’s security-compromised oil industry

The company’s SAP software is still down and many processes are being done manually, the people said. The company still cannot access system platforms on which accounting, payments and production data run.

https://www.bloomberg.com/news/articles/2026-01-15/venezuelan-oil-industry-is-running-on-whatsapp-after-cyberattack


Official probe into Verizon outage uncovers likely trigger that cut service for thousands across US

Verizon's massive nationwide network outage on Wednesday may have been caused by a failure in just one East Coast state.

Officials believe a network server in New Jersey going down was the likely trigger of the day-long network crash, according to an initial investigation by law enforcement agencies on the East Coast searching for signs of sabotage.

New York State Assembly member Anil Beephan has called on the Federal Communications Commission (FCC) to open a probe into the outage, but no signs of tampering or hacking by cybercriminals have been found so far.

However, James Knight of DigitalWarfare.com told the Daily Mail that cyberwarfare experts are very suspicious about this outage being able to spread across the entire US within minutes.

'True single-point failures shouldn't cascade this way in a properly engineered system, and the silence on exact causes only heightens doubts,' Knight explained.

Knight added Verizon's 'built-in redundancies,' including spread out data centers, constant system tests, and multiple routing paths for signals, should have prevented this kind of long-term and widespread service blackout.

'That said, there are no credible signs or evidence this was cyberwarfare, a cyberattack, or foreign interference,' the cyberwarfare expert noted.

'Everyone I've spoken to is either tight-lipped or suspicious,' he told Daily Mail.

Despite the timing, no groups or nations have claimed responsibility for any kind of potential attack on Verizon's server, which Knight said would have been typical for disruptive actors seeking visibility for a major hack.

The telecommunications giant has yet to provide any details on the exact cause of the mysterious blackout, leaving customers without the ability to make calls or send text messages.

On Thursday, Verizon told Daily Mail that all customers affected by the outage would receive a $20 credit to their account, which they will need to redeem using the myVerizon app.


Q4 Earnings announced in 15 days! Predictions? Jan 30, 2026

  • Customer loss over 500,000 for the year
  • Blame Apple on phone availability hindering sales.
  • Cite the RIF as an OPEX cut and indicate there will be more change
  • Gloss over the outage and blame it on something rather than take ownership.
  • Somehow buying Frontier and laying off more employees will set us up for success.
  • Latest JDP network report shows Verizon as #2 or worse in all but 5 regions.
  • Word salad around being customer centric, setting the foundation and other nonsense that will be meaningless.

What else can they say? VZ is hurting big time right now. Employees won't even know "the plan" until Feb 5 according to our java drinking cowboy.


Network Employees - would this have caused the outage?

Verizon won a ruling yesterday that allowed them stop unlocking phones after 60 days. If. an update was pushed to lock all phones that had been unlocked prior to the ruling, could that have caused the supposed authentication issues that are rumored to be the cause of the outage?