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The Fall of a Telecom Giant: An Insider’s Perspective

This is an account of the systematic dismantling of what was once one of the greatest telecommunications companies in the United States. A company that once prided itself on network supremacy, unyielding customer value, and a vibrant culture of engineering excellence and true camaraderie has been reduced to an empty shell. What remains is a cautionary tale of corporate greed, institutional rot, and an absolute failure of leadership.

The Catalyst of Rot: The Hans Vestberg Era

The downward spiral began with the appointment of Hans Vestberg as CEO. Bringing a history of financial mismanagement and scandal from Ericsson, Vestberg shifted Verizon’s focus from robust engineering to a hollow facade of technological innovation. Under his tenure:

  • The Rise of Incompetence: The meritocracy was replaced by a bloated hierarchy of management, enabling internal factions to form, promote unqualified peers, and drain the corporate payroll.

  • The Verizon India Failure: A heavily criticized outsourcing strategy to Verizon India led to convoluted, bloated internal systems that decimated operational efficiency, viewed by insiders as a highly compromised arrangement that enriched the few at the expense of the network.

  • Technological Missteps: Heavy investments in dead-end technologies saddled the company with massive debt, causing unprecedented and lingering damage to the core network.

From Bad to Worse: The Chaos of Dan Schulman

Any hope that Dan Schulman would heal the company was quickly shattered. Instead of pulling the company out of its nosedive, Schulman’s brief tenure has plunged it into deeper chaos and anxiety.

  • Decimated Morale: By signaling widespread layoffs and failing to provide a clear strategic direction, Schulman has destroyed employee morale. Offices are now filled with uncertainty, confusion over the integration of new technologies like AI, and employees simply waiting for the axe to fall.

  • Performative Leadership: The executive layer has retreated entirely into self-preservation. On LinkedIn, leadership engages in performative posting about personal anecdotes or abstract technologies, entirely detached from the grim internal realities of the company.

A Culture of Grifters vs. Builders

Today, the line between leadership and the frontline is stark. True leadership has evaporated, leaving behind a culture of "grifters" rather than "builders."

  • The Burden on the Frontline: The actual work keeping the company alive falls entirely on lower-level employees, while middle and upper management act as glorified secretaries, demanding answers from subordinates to mask their own incompetence.

  • Institutional Silence: Fear dominates the management ranks. Leaders lack the valor and the skills to propose alternative strategies, prioritizing their own job security over actual guidance. This structural failure was recently reflected in historic lows across all categories in internal employee poll surveys.

The Imminent End

Verizon has lost its identity, stripped away the hardworking talent that built it from the ground up, and positioned itself for an inevitable sell-off to a larger buyer. While the executives responsible for this destruction will eventually float away on golden parachutes, they leave behind a broken legacy. This is a tragedy born of corruption, apathy, and the pursuit of personal financial gain over institutional greatness, a case study in how to destroy a legendary company from within.


The Illusion of Fairness

To those people who somehow benefited from this broken system and still call it totally fair: of course, it looks fair when you manipulate the system to get the outcome you want. Sitting in that room and assigning a rank to individuals is the very last step of the show management directed. Let’s break it down: you purposely put certain people on specific projects or tasks, you protect some individuals no matter what, and you advocate for the golden ones while someone with no membership in the cult works their a-s off and still gets nothing. God forbid not protected ones have had a tough year; does management apply the same compassion they apply to the golden ones? I doubt it.


Help

Does any manager regret promotion someone capable but does not sit well with general team (70-80% of the team)?

Asking because everyone has been nice not to escalate things to HR historically but hearsay someone without ethics, morale, integrity is going to be promoted as a manager soon. We’re afraid of what’s to come because this person only manages up, spreads falsehood, rumours, manipulates by twisting words to different people privately. No doubt this person is capable and can do maybe 4-5 people’s work but the character is really dubious. Some teammates has actually left the team because of this one pax but current manager choose to ignore and continue promoting.


I've had enough

I need to leave, and I need to leave now. I can't do this anymore. Every day I have to listen to people who don't know my job tell me how to do it and give me terrible advice while they're at it. They make me to do things wrong despite my protests and when it fails, I'm the one who takes the blame. I'm so done with this sh-t.


Is anybody else really tired of seeing the wrong people getting promoted?

The kiss-as--s, the sycophants, those with relatives and friends in high positions... Skill and experience need not apply. Wells Fargo was never the best place to work, but it was certainly better when we had some chance of progressing our career based on merit. We're nothing but a joke now.


Lack of support

I was a Team Lead over the years. My biggest difficulty was non-support from my manager, directors, and VPs. We were stuck using tools that didn't work, and there was no funding to fix them or get better ones. Processes were stupidly designed, and nobody wanted to improve them. Great ideas are all shot down. Even cheap ideas are shot down. But we can cut thousands of jobs, fund a Mclaren race team, get g2 a $200k watch, etc.

Bumped from @mr+1kt16ne3e.


Applying internally is pointless

Before, if you worked hard here, asked the right questions, and applied when a better role opened up, you had a real shot. Lately, that hasn't been the case. It's like all the internal postings are advertised just for the sake of appearances, while the roles are already reserved for pre-selected candidates. Tell me I'm wrong.


Culture is becoming more toxic by the day

I have been here around three years and the tension just keeps building. You can't change priorities every week and then act frustrated when work falls behind. Meanwhile, we can't ask any questions anymore because they often turn into criticism. This isn't a healthy work environment.


The Cruelty is the Point at Centene

As an ex Ambetter UM who recently got the RIF treatment, I can tell you no one here really cares about anyone except themselves. CenTEAM is just an internal marketing tool to keep the grunts going. I thought I had made some real lifetime friends here. But after I was given my notice, my “CenTEAM” treated me like I had the plague. I hope everyone who actually cares makes it out as soon as they can


Denise, please do everyone a favor and quit already.

Denise, I hope you're listening and reading the feedback from sites like TheLayoff. It should come as no surprise that BD employees are fed up with the non-sense and your incoherent babbling in the townhalls acting like you understand anything that's going on in the company. Shame on you for perpetuating the dysfunction of the greater IT organization and trying to spin it as "BD excellence". Your recognition means nothing. Please do us all a favor and leave ASAP.

Sincerely,
BD employees and customers.


My team is a nightmare and I am stuck in it

Every morning I wonder if today is the day they decide I am out. Leadership flips on people without warning and I have seen it happen too many times. The rules change weekly, nothing is written down, and I get blamed for not reading minds. I am running on empty and too scared to speak up because anyone who complains disappears. This crew has cycled through everyone multiple times since I started. They call it natural turnover but it looks much more like a sla-ghter to me.


I am just counting down the days at this point

Trying to find any positivity at work has become more draining than the work itself, so I have stopped trying. Now I just cross off another day on the calendar each evening and remind myself how much closer I am to retirement. The people who make decisions here have made it clear that they do not value the people who have been here the longest, and I am done pretending otherwise.


Look how far we've fallen

I've been around long enough to remember when this place was actually decent, when working hard got you somewhere and meant something. The money was never amazing, but you felt valued. Leadership wanted to keep good people. It's now just a sweatshop that feels like it's falling apart at the seams.


Whatever you do, don't ever voice your opinion

Especially if you're right or your idea is actually good. You'll either get punished for it or watch someone else take credit. Learned that the hard way. Just let leadership, your manager and above, wallow in their own bad decisions. None of it matters to you anyway.


Deloitte Scammer

Deloitte mostly copies what we do, adds a few minor changes, and then presents the same work across other projects. They’re also very good at replicating our frameworks and showcasing them to other clients. I’m not sure why Yael Cosset and Jim Clendenen keep supporting hires from Deloitte, but it definitely feels like there’s some kind of Deloitte backchannel benefiting them.


The culture here su-ks

Many people here are so lazy and never want to do any work but want credit for everything, they are always playing games and making things more difficult than they have to be. So many people I interact with are super rude, unpleasant, hate their job and are trying to push their agenda but don’t want to do any work themselves.

Leadership is full of su-k ups who only manage up and don’t care about their team at all. Hard work is only rewarded with more work and the incompetent who play politics stay while the rest end up leaving. Overall I have to say this is a toxic hellhole where people only stay for the money and lack of options turning many into bitter lifers. And who can even blame them when the company is rotten inside out.


Whats wrong with DXC

Both the last CEO and the current one are below par. They then swamp the company with poor Execs like Drum, Rusl Jokes and Grey who just re invent different plans used before.

The next layers are full of Brocklehurst who are just yes men who processes and paperwork to stop real progress.

The managers below are just tickboxes for the Brocklehurst level.

All focus remains on cost cutting and wind down which they are good at.

This has been the strategy for the last 10 years.

Until they get someone who has done growth and investment in Employees the company will not change.